Customer Success associate

About Client:

A dynamic digital marketing agency collaborating with agencies, advertisers, and publishers. Specializing in yield management, inventory optimization, and executing online display campaigns, our client also provides end-to-end digital marketing services for SMEs. Founded by IIM Ahmedabad alumni and ex-Ozone Media team members.

Key Responsibilities:

- Prospect, acquire, and nurture relationships with strategic publishers.

- Manage a team of 2-3 Publisher Development Representatives.

- Contribute to client's publisher development strategies.

- Study clients' existing advertising options, advising on seamless integration with our offerings.

- Articulate our client's value proposition across media solutions and ad technology, through both written and verbal communication.

- Build relationships across publisher organizations (executives, sales teams, ad ops, research).

- Track and manage the publisher acquisition pipeline and account activities.

- Collaborate with internal teams on sales strategy, techniques, and execution.

- Oversee all aspects of the sales process from pre-sale to close, providing ongoing sales consultation.

Requirements and Qualifications:

- Graduate degree in any discipline.

- Strong problem-solving and interpersonal skills.

- 5-7 years of industry experience, including 2 years with US Publishers.

- Previous roles in ad-serving technology, ad networks, or large Ad tech companies preferred.

- Ability to work with cross-functional teams and knowledge of pre and post-sales processes.

- Existing relationships with large premium publishers are preferred.

- High energy, self-motivated, and passionate about a fast-paced startup environment.

- Enthusiastic about the dynamic, fast-growing company and industry.

Other Benefits:

- Insurance: Medical coverage of 3,00,000 for individuals, spouses, and kids, with an option to include parents and higher coverage of 5,00,000.

- Professional Development: Reimbursement for relevant courses to support career growth and knowledge enhancement.

- Food: Enjoy breakfast, lunch, tea, and snacks – all you can eat!

- Work Culture: Embrace a flexible, result-oriented work environment.

- Dress: No dress code – wear anything you're comfortable in.

- Recreation: Engage in foosball, carom, and table tennis with like-minded colleagues.

- TGIF: Wrap up the week with fun activities – work hard, party harder!

Job Responsibilities:

Excellent problem solving and analytical skills - ability to develop hypotheses,

understand and interpret data within the context of the product / business -

solve problems and distill data into actionable recommendations.

 Strong communication skills with the ability to confidently work with cross-

functional teams across the globe and to present information to all levels of the

organization.

 Intellectual and analytical curiosity - initiative to dig into the why, what & how.

 Strong number crunching and quantitative skills.

 Advanced knowledge of MS Excel and PowerPoint.

 Good hands on SQL

 Experience with in Google Analytics, Optimize, Tag Manager and other Google Suite tools

 Understanding of Business analytics tools & statistical programming languages - R, SAS, SPSS, Tableau is a plus

 Inherent interest in e-commerce & marketplace technology platforms and

broadly in the consumer Internet & mobile space.

 Previous experience of 1+ years working in a product company in

a product analytics role

 Strong understanding of building and interpreting product funnels.

Perquisites & Benefits:

 Opportunity to work with India's no.1 crowdfunding platform

 Be a part of a young, smart and rapidly growing team with management from Ivy League and Premier colleges

 Competitive compensation and incentives

 Fun, casual, relaxed and flexible work environment

Responsibilities

• Work with Sales Engineering, Solution Architect and Services teams to ideate software solutions
• Work closely with product management to extend existing software to fit geo & domain specific needs
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

Requirements

Proven experience of 4 to 7 years as a Software Engineer

Experience developing cloud SaaS solutions

Knowledge of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)

Strong knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js)

Development in Core Java, J2EE, Struts, spring, Client-Side scripting, Hibernate, Database

Strong experience with Spring Boot stack (spring cloud, spring-data)

Extensive experience in developing and consuming REST APIs

Experience in Kafka distributed messaging is preferred

Hands-on experience in Redis, Apache Ignite, Hazelcast

Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

Experience working in an Agile methodology

Strong communication skills

Experience in speech technologies is a plus

Experience in building real time solutions is a plus

Degree in Computer Science, Mathematics, or similar field

About the Company

Our Client one of the leading TMT bar manufacturer and exporter in India. It is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform. 

Job Description

• MERN Full stack e-commerce developer is responsible for writing reusable, testable, and efficient code 
  
  
• Design and implementation of low-latency, high-availability, and performant applications 
  
  
• Implementation of security and data protection 
  
  
• Understanding of performance testing and optimization techniques 
  
  

Requirements

• MERN stack developer should have the ability to translate Wireframes and PSD Designs into functional web apps.
  
  
• Binding of UI elements to JavaScript object models
  
  
• Creating RESTful services with Node.js
  
  
• MERN stack developer must have proven experience in front & back-end development
  
  
• Work in a cross-functional team to deliver a complete user experience
  
  
• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
  
  
• Create Unit and Integration tests to ensure the quality of code
  
  
• Be responsive to change requests and feature requests
  
  
• Write code that is cross-platform and cross-device compatible
  
  
• MERN fullstack developer must have the ability to wear many hats and learn new technologies quickly
  
  
• For MERN stack developer job, candidate must have good Knowledge of Node Debugging
  
  
• Understanding & proficiency in REST APIs.
• MERN stack developer should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

• Ensure and own Data integrity across distributed systems.
• Extract, Transform and Load data from multiple systems for reporting into BI platform.
• Create Data Sets and Data models to build intelligence upon.
• Develop and own various integration tools and data points.
• Hands-on development and/or design within the project in order to maintain timelines.
• Work closely with the Project manager to deliver on business requirements OTIF (on time in full)
• Understand the cross-functional business data points thoroughly and be SPOC for all data-related queries.
• Work with both Web Analytics and Backend Data analytics.
• Support the rest of the BI team in generating reports and analysis
• Quickly learn and use Bespoke & third party SaaS reporting tools with little documentation.
• Assist in presenting demos and preparing materials for Leadership.

• Strong experience in Datawarehouse modeling techniques and SQL queries

• A good understanding of designing, developing, deploying, and maintaining Power BI report solutions
• Ability to create KPIs, visualizations, reports, and dashboards based on business requirement
• Knowledge and experience in prototyping, designing, and requirement analysis
• Be able to implement row-level security on data and understand application security layer models in Power BI
• Proficiency in making DAX queries in Power BI desktop.
• Expertise in using advanced level calculations on data sets
• Experience in the Fintech domain and stakeholder management.

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, that not only improves developer productivity but also increases software’s robustness.

The Language Engineering team works on the source code analyzers, including both programming languages and configuration-as-code systems. As a member of the Language Engineering team, you will work on building the best, most comprehensive, PHP analyzer in the world. You will add new rules and Autofixes for finding more issues with code and automatically fixing them. You will be involved with the community to understand the problems with static analysis tools in the PHP ecosystem.

• Identify bad code practices in PHP and write new rules to detect them.

• Improve the coverage of automatically fixable issues.

• Ensure fewer false positives are reported by the analyzer.

• Work on the internal tools that support analysis runtimes.

• Contribute to open-source static analysis tools.

• Strong foundational knowledge in Computer Science.

• At least 3 years of professional software development experience in PHP.

• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).

• Familiarity with PHP best practices followed in the industry.

• Native experience with Linux/Unix environment.

• A focus on delivering high-quality code through strong testing practices.

We offer competitive compensation with meaningful stock options, a generous vacation policy, and a workstation of your choice, to name a few of the perks.

Behavior Labs team:

The Behavior Labs team sits at the centre of the company and curates the Mia coach, that produces the content and insights to bring about behavior change. It pushes out to enterprise users, insights about expected performance behavior during a business period. It enables enterprises to influence the behaviors of sales personnel from encouraging early starts to push for lightning finishes. It guides enterprises on how to monitor and manage the behavioural journey that would lead to positive outcomes. Thousands of sales and customer service personnel across the globe are influenced and nudged towards behavior change that results in better performance outcomes.

The behavior lab has two key tasks – use the latest thinking in the space of BE and employee performance to enable specific user groups performance and developing a holistic understanding of the user and mining those insights to consistently fine tune the product. This team contributes towards the development of the digital design interface through which users view the nudge. The team also prepares behavioral analytics decks for clients on a regular basis.

We are looking for a new age candidate for the position of a Behavioral Researcher to work in an environment that is in the frontier of using human behavioural understanding and technology to influence behavior change amongst enterprise workers.

Key responsibilities will include:

• Generating insights about behavior from a range of data sources; developing testable propositions
• Conducting original research (e.g. small-scale experiments; feasibility studies to test interventions, qualitative research); analysing quantitative and qualitative data. Understand the trade-offs between different research methods (i.e. quant vs qual, survey vs experiment, A/B tests etc.).
• Action the use of behavioral science concepts into the development of the nudge engine. Keep a continuous watch on new developments in the BE field to adopt and apply into product design.
• Use behavioural science to create contextual information, communication ideas that can influence action amongst user groups and drive them towards a behavioural journey.
• Be intellectually curious and open to innovation but maintain objectivity to ensure that the focus remains on the scientific foundation in which the product is built.
• Good communication and influencing skills, both verbal and written, for a product development & customer facing audience. Specifically, the ability to communicate to these audiences in industry language.
• This role requires a person with curiosity and a passion for inquiry, comfort with ambiguity, and an entrepreneurial/learning mindset. Self-motivated and flexible, this person will be adept at both creative and analytical thinking.
• This is a highly collaborative role which requires the ability to work across the organisation’s product & design teams to develop appropriate ways to bridge the intention – action gap amongst users.