Customer Success associate

Job Title: Field Marketing Executive (Only Female)

Industry: Jewellery Retail

Location: Gandhinagar

Experience: 1 to 3 Years

Job Type: Full-time

Key Responsibilities:

• Promote jewellery store offers, schemes.
• Visit residential areas, markets, societies, and commercial zones for promotions
• Generate leads and encourage walk-ins to the jewellery showroom
• Coordinate with store staff for campaign planning and execution
• Collect customer feedback and market information
• Maintain daily activity and lead reports
• Support festive and promotional events and Door to door marketing and explain jewellery showroom work and details

Requirements:

• Good communication and convincing skills
• Comfortable with field work
• Knowledge of local market is an advantage
• Customer interaction skills
• Basic sales and marketing knowledge
• Confidence and positive attitude

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Job Description -

We are looking for a Quality Assurance Engineer with a Bachelor's in engineering, computer science, computer engineering, information technology, or a similar degree. Candidates should have experience in web and responsive application testing in microservice based architecture. As a Website QA Engineer, Will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems in web products.

Designation/Role Name: Software Test Engineer (Website)

Experience range: 1 to 5 years of experience

Responsibilities -

· Test current products and identify deficiencies.

· Suggest solutions to identified product problems

· Investigate product quality in order to make improvements to achieve better customer satisfaction

· Plan, create and manage the overall Quality Planning strategy

· Collaborate with the Product Development team to ensure consistent project execution

· Identify quality assurance process bottleneck and suggest actions for improvement

· Oversee continuous improvement projects

· Collect quality data

· Identify key KPIs for product quality

· Prepare and present reports and metrics to Senior Management

· Capable of handling multiple tasks and projects in parallel with tight deadlines.

Skills/Expertise :

· Strong in software testing & QA concepts and test case writing with a break the system approach.

· Knowledge of bug tracking and project management tool JIRA.

· Working knowledge of web application testing with microservice based architecture.

· Ability to test on different platforms,devices and cloud devices tools like browserstack.

· Experience in developing automated test scripts in mobile app testing using tools like Selenium Web Driver.

· Ability to develop test framework for web application testing using open source tools and technology.

· Scripting languages such as Java, python or Javascript.

· Experience in using configuration management or version control tools like GIT.

· Hand one experience with browser console developer tools for web application debugging.

· Hands-on experience with IDEs like Eclipse or IntelliJ IDEA.

· Knowledge of MYSQL and database concepts for database testing.

Good to have -

· Hands- on experience in CI/CD tools like Jenkins will be an add-on.

· Good to have knowledge in web page performance testing tools.

· Good to have knowledge in A/B testing tools.

· Salesforce Cloud based

SKILLS:Scada designing ,scada developement ,scada engineer,scada (wonderware,siemens wincc,RA factory talk)
Location:  Chennai

Education: BE / B.Tech

Experience: 3-6 years

Domain knowledge: In areas of Industrial Automation technology tools – PLC/DCS/SCADA/HMI for Manufacturing in one or more of the following verticals: Chemicals, Glass, Construction products, Automotive, Abrasives, ceramics industries.

Requirements:

• To be part of Digital Manufacturing and Industry 4.0 projects across group of companies
• Design and develop Industrial automation applications for discrete, process and hybrid Manufacturing
• Experience in working with various Automation OEM or systems Integrators- Rockwell/Siemens/Schneider
• Experience in providing the network architecture for connectivity of PLC/DCS/OPC/HMI for software integration
• Experience in Industrial automation tools- feature selection, product evaluation for cost effective solution
• Expertise in Industrial automation - Best Practices, Industry Standards and integration methodologies
• Experience in various SCADA platforms such as - GE Proficy, Wonderware, Siemens Win CC, RA Factory Talk
• Collaborate with multi-functional teams to provide Industrial Automation solutions for Digital Manufacturing
• Part of end to end project of automation right from design to delivery of the project.

Roles and Responsibilities:

• Part of INDEC 4.0 Digital Mfg Industrial Automation technology practice
• Work on various projects in Digital MFG applications
• Deliver L1/L2 integration as well as manufacturing IT applications.
• Verify and Validate Industrial Automation projects across L1- L3 layers of integration
• Track multiple Industrial projects for INDEC 4.0 competency center across business units.

Deep-Rooted.Co is on a mission to get Fresh, Clean, Community (Local farmer) produce from harvest to reach your home with a promise of quality first! Our values are rooted in trust, convenience, and dependability, with a bunch of learning & fun is thrown in.

Founded out of Bangalore by Arvind, Avinash, Guru and Santosh, with the support of our Investors Accel, Omnivore & Mayfield, we raised $7.5 million in Seed, Series A and Debt funding to date from investors including ACCEL, Omnivore, Mayfield among others.

We began our journey in August 2020. Deep-Rooted.Co is helping transform the Agri tech space in India and we are looking to build out our design team. We are a Demand-backed supply chain for perishables that is focused on quality, consistency, traceability, and a high degree of predictability. We work closely with our farming commuting enabling fresh vegetables to reach our customers. We are growing at breakneck speed and are rapidly expanding into new markets across India over the next 6 to 18 months. We deliver fresh-off-the-farm produce to our customers’ doorstep within just 16 to 20 hours of harvest to millions of people in Bangalore, Hyderabad, and Chennai. On a journey of expansion to newer cities which will be managed seamlessly through a Tech platform that has been designed and built to transform the Agri-Tech sector.

Deep-Rooted.Co is committed to building a diverse and inclusive workplace and is an equal-opportunity employer.

Purpose of the role:

• As a start-up, we have multiple flutter apps used by customers and operation folks. We need you to enlist various scenarios and automate their test cases.
• We release continuously every week; regression suite and exploratory test suites are extremely important for you to develop and maintain.
• Our web interfaces include those used by operations and our customer-facing websites. Testing the same and automation will be owned by you.
• Transform data in a format that aids easy decision-making for Product, Marketing and Business Heads.
• Understand the business problem, validate the same using the technology and certify for production - no hand-offs - full path to production is yours.
• You will deal with mobile-based front-ends, web front ends, REST APIs, and deal with the growing challenges.

Technical Expertise:

• Good knowledge and experience with programming languages - Dart, Flutter.
• Good knowledge and experience with mobile app testing/web app testing
• Experience with automation testing frameworks - Flutter Test and Playwright (Web)
• Experience GCP cloud platform
• Experience with testing Approaches - Exploratory, Edge Case, and Automation.
• Ability to create Test Plans and Test cases given business scenarios and features.
• Have a passion for technology and computer science!! - We need an engineer with fire in the belly!!

Skill Set Required: