IT Technician

PGAGI Consultancy Pvt Ltd is looking for a highly skilled Software Development Engineer (SDE) to join our dynamic team. The ideal candidate will have strong experience in frontend and cross-platform development (Flutter), project management, and performance optimization, ideally within SaaS product environments, preferably at a product-based startup.

As an SDE, you will design, develop, and optimize scalable web and mobile applications, ensuring high performance and seamless user experiences. You'll closely collaborate with cross-functional teams, driving innovation and adopting best practices in development.

Key Responsibilities :

- Oversee project timelines, delegate tasks, and ensure timely delivery of features.

- Collaborate with cross-functional teams to define, design, and implement scalable solutions

- Develop scalable and high-performing frontend and cross-platform mobile architectures.

- Efficiently structure components and manage data flows in React, Next.js, and Flutter applications.

- Implement best practices including code splitting, lazy loading, and image optimization.

- Optimize web and mobile applications for fast loading times and seamless user experiences.

- Utilize state management libraries like Redux, MobX, Provider, Riverpod, and Bloc.

- Leverage TypeScript and Dart for building robust, type-safe applications.

- Develop responsive UIs using SCSS, Tailwind CSS, and Flutter widgets to ensure cross-device compatibility.

- Ensure adherence to Web Content Accessibility Guidelines (WCAG).

- Write and maintain unit, integration, and end-to-end tests using frameworks like Jest, Cypress, and Flutter testing tools.

- Efficiently debug and troubleshoot frontend and mobile application issues.

- Work with Webpack, Parcel, Vite, Gulp, and Flutter build tools to optimize workflows.

- Enhance build processes for improved performance and scalability.

- Utilize Git and GitHub for version control, following collaborative best practices.

- Effectively collaborate with teams and stakeholders to achieve project goals.

Requirements :

- Advanced JavaScript Frameworks : React, Next.js.

- Cross-Platform Development : Flutter for iOS and Android app development.

- State Management : Redux, MobX, Provider, Riverpod, Bloc.

- TypeScript & Dart : Strong expertise in type-safe, scalable applications.

- Frontend Design & CSS : Proficiency with SCSS, Tailwind CSS.

- Testing & Debugging : Jest, Cypress, Flutter testing frameworks.

- Build & Automation Tools : Webpack, Parcel, Vite, Gulp, Flutter build.

- Accessibility : Compliance with WCAG standards.

Preferred Qualifications & Experience :

- Previous experience in SaaS product development.

- Experience in product-based startups.

- Minimum 3 years of frontend development experience.

- Experience with Flutter cross-platform development (iOS and Android).

Why Join Us?

- Work on innovative SaaS products in a dynamic, fast-paced environment.

- Collaborate with talented engineers, designers, and product managers.

- Continuous learning and professional growth opportunities.

- Competitive salary and benefits.

If you're passionate about frontend and cross-platform development and enjoy driving software projects from conception through execution, we'd love to hear from you!

Job Title: Technical Program Manager

Location: Hyderabad

Type: Full-time

Experience: 5+ years

Company: RaptorX.ai

About RaptorX

RaptorX is a next-gen AI platform for real-time financial crime detection, founded by leaders from Microsoft, Zscaler, and Palo Alto Networks.

If you're excited by AI, security, graphs, and building systems that matter—join us.

What You’ll Do

As a Technical Program Manager (TPM) at RaptorX, you will:

Own and drive complex, cross-functional AI and fraud detection initiatives from concept to deployment.

Work closely with product managers, engineers, data scientists, and external stakeholders to define scope, success metrics, and timelines.

Create detailed execution plans and ensure on-time delivery while maintaining high quality.

Identify risks early, resolve blockers, and communicate progress clearly across teams and leadership.

Champion best practices in documentation, sprint planning, release tracking, and cross-team alignment.

Act as the glue between technical execution and strategic vision—keeping us agile and accountable as we scale.

What You Bring

5+ years of technical program/project management experience in fast-paced product or AI/ML environments.

Strong understanding of AI/ML pipelines, data infrastructure, APIs, or security/fraud detection systems.

Experience working with technical teams—especially engineering and data science.

A bias for action, ownership, and continuous improvement.

Excellent communication and stakeholder management skills.

Bonus: Exposure to graph databases, fraud/risk, LLMs, or fintech.

Why RaptorX?

Work on cutting-edge fraud detection problems with real-world impact.

Collaborate with a mission-driven, founder-led team that values autonomy, creativity, and speed.

Shape the future of a fast-growing startup backed by deep domain expertise.

Key Responsibilities

Instructional Design & Development

● Lead the end-to-end instructional design process to create engaging, scalable, and user-centric learning content.

● Develop training materials, including e-learning modules, videos, instructor-led training (ILT), virtual ILT (vILT), guides, and job aids.

● Ensure all training content aligns with adult learning principles, industry best practices, and company objectives.

SaaS Integration Training

● Design and deliver training programs focused on SaaS platform integration, API usage, and customization workflows.

● Translate complex technical concepts into clear, actionable learning solutions for both technical and non-technical audiences.

● Collaborate with product and engineering teams to stay updated on platform updates, integration capabilities, and best practices.

Leadership & Collaboration

● Manage and mentor a team of instructional designers, ensuring quality and consistency in deliverables.

● Act as the primary point of contact for stakeholders to assess training needs and define learning objectives.

● Collaborate with customer success, product management, and marketing teams to align training with customer journeys.

Technology & Tools

● Utilize authoring tools such as Articulate Storyline, Adobe Captivate, or similar to create e-learning modules.

● Leverage Learning Management Systems (LMS) to manage and distribute content effectively.

● Integrate multimedia elements, interactive simulations, and assessments into training materials to enhance engagement.

Metrics & Improvement ● Monitor and evaluate the effectiveness of training programs through learner feedback, performance data, and completion rates.

● Continuously iterate on learning content to improve quality and relevance.

● Collaborate with various internal teams (e.g., engineering, product, marketing, support) to incorporate customer insights and real-world use cases into training content, ensuring that all learning solutions meet both business and customer needs.

● Align training content with business and customer success goals, ensuring measurable impact on product adoption, customer satisfaction, and retention. Regularly assess the effectiveness of training programs to optimize learning outcomes and business results.

● Utilize an agile instructional design approach to quickly adapt training content in response to evolving product features, customer feedback, and business requirements. Regularly update and improve course materials to keep pace with product updates.

● Oversee project timelines, resource allocation, and delivery of training initiatives to ensure on-time, high-quality outputs. Manage competing priorities and coordinate with stakeholders to maintain project alignment.

Required Qualifications

● Bachelor’s degree in Instructional Design, Education, or a related field (Master’s preferred).

● 9+ years of experience in instructional design, with at least 3 years in a leadership role.

● Proven experience in creating training for SaaS platforms, particularly in integration and API-based workflows.

● Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies.

● Proficiency with authoring tools (e.g., Articulate 360, Adobe Captivate), video editing tools, and graphic design software.

● Familiarity with LMS platforms and SCORM-compliant content.

Position: Business Development Associate / Assistant Manager 

Location: Bangalore, Bhive HSR 6th Sec, near Silk board signal

Experience: 1-5 of Inside Sales experience

Industry preference (sales): Edtech, Beauty & Wellness, Banking, Insurance or related B2C

Timing & shift: 10am to 8pm, 6 working days | Sunday off

Language: English & Kannada

CTC: Will be dependent on interview and relevant experience. Expect upto Rs. 4.2L fixed for upto 3 years sales experience | Expect upto Rs. 4.8L fixed for 3-5 years sales experience | Rs. 2L variable bonus and additional spot incentives

About Airblack

Airblack is India’s largest online skilling academy and one of the leading edtech companies in India. It helps people become micro-entrepreneurs or get flexible opportunities through innovative “do-it-together” (DIT) courses. In four years, Airblack has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses either as freelancers, studio owners, or earning influencers. We have also forayed into hospitality and culinary and helped over 500 bakers launch a baking business with our Certified Professional Baking Course.

Airblack is backed by marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund, Better Capital, and Mars Shot VC. More recently, we have been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner. Airblack has also been recognized as the ‘Forbes Asia 100 To Watch 2024’ list. Our team comprises ex-entrepreneurs, VCs, and operators from places such as Bain & Co., BCG, Urban Company, Swiggy, top IITs, and universities such as DU and NIFT.

Airblack is a Forbes Asia 100 to Watch 2024 company, and headquartered at Gurgaon.

Roles & Responsibilities

As a Business Development Associate, you will do:

• Student Counseling: Advise prospective students about Airblack’s makeup and beauty courses through various communication channels
• Sales & Revenue Generation: Drive enrollment numbers and contribute to revenue targets by converting leads into course participants
• Event Participation: Be an active part of video counseling sessions, admissions events, and tele-calling initiatives to boost enrollment

Why Join Airblack?

1. Growth Opportunity: Be a part of the launch team in South Business Operations and get immense career growth and fast-track promotion opportunities (6 to 12 months) as the team expands from 0 to 50 counselors. Don’t just find another job, find an institution to grow with
2. All-star women-first team: With over 100 counselors led by women-leaders spread across Delhi and Mumbai, get an ideal supportive environment to thrive in a sales career
3. Attractive perks & incentives: Airblack has one of the best incentive policies in the edtech universe. Top 30% counselors at Airblack make anywhere between Rs. 10,000 to Rs. 75,000 in incentives every month. Get access to quarterly goodies such as sponsored trips, electronic items and so on
4. Counsel & Empower, not just sell: You will be responsible for counseling women and help them start a livelihood. Most counselors at Airblack help over 200 women launch a business every year
5. Stable company with incredible culture: Airblack is one of the handful education startups in the country to have demonstrated sustainable growth and investor interest
6. Work with a Stellar Team: Founding team at Airblack comprises ex-entrepreneurs, VCs, operators and top professionals from renowned organizations like Goldman Sachs, Oyo, Bain & Co, BCG, and colleges such as IIT, BITS and so on

About Debox:

Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.

From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.

Role: Client Servicing Specialist

Location: Thane (Mumbai)

Work Experience: 3-4 Years

Qualification: Masters or equivalent with a minimum of 3 years prior experience working in a Digital Media firm and having managed client communication.

Role Objective: The Client Servicing specialist will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox.

Job Description:

• Continuous benchmarking of clients competitors and industry practices
• Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged
• Research on industry trends, promotions, business cycles and retention rates
• Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness
• Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success
• Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion
• Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions
• Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets
• Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns
• Ensure internal checks, dummy testing and overall review is done before going live with all campaigns
• Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals
• Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month
• Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings 

Required Skills:

• Excellent communication and presentation skills 
• Ability to manage various types of clients
• Good analytical skills and data orientation (should be good with excel and data analysis)
• Excellent in Time Management
• Ability to manage and get work done through the teams

Should be having overall years of experience of 7-12 years and having Team management ability.
Hands-on experience of minimum 5 years into Golang.
Proficient exp of minimum 2-3 years into DevOps* - end to end project implementation.
Strong expertise on DevOps concepts like Continuous Integration (CI), Continuous delivery (CD) and Infrastructure as Code, Cloud deployments.
Good experience of minimum 1-3 year into "Terraform".
Good experience of min 6months - 1 year into frontend technology like Vue.js
Good experience or working knowledge in AWS, Docker, Kubernetes, Helm etc.

Senior Product Analyst

Pampers Start Up Team

India / Remote Working

Team Description

Our internal team focuses on App Development with data a growing area within the structure. We have a clear vision and strategy which is coupled up with App Development, Data, Testing, Solutions and Operations. The data team sits across the UK and India whilst other teams sit across Dubai, Lebanon, Karachi and various cities in India.

Role Description

In this role you will use a range of tools and technologies to primarily working on providing data design, data governance, reporting and analytics on the Pampers App.

This is a unique opportunity for an ambitious candidate to join a growing business where they will get exposure to a diverse set of assignments, can contribute fully to the growth of the business and where there are no limits to career progression and reward.

Responsibilities

● To be the Data Steward and drive governance having full understanding of all the data that flows through the Apps to all systems

● Work with the campaign team to do data fixes when issues with campaigns

● Investigate and troubleshoot issues with product and campaigns giving clear RCA and impact analysis

● Document data, create data dictionaries and be the “go to” person in understanding what data flows

● Build dashboards and reports using Amplitude, Power BI and present to the key stakeholders

● Carry out adhoc data investigations into issues with the app and present findings back querying data in BigQuery/SQL/CosmosDB

● Translate analytics into a clear powerpoint deck with actionable insights

● Write up clear documentation on processes

● Innovate with new processes or ways of providing analytics and reporting

● Help the data lead to find new ways of adding value

Requirements

● Bachelor’s degree and a minimum of 4+ years’ experience in an analytical role preferably working in product analytics with consumer app data

● Strong SQL Server and Power BI required

● You have experience with most or all of these tools – SQL Server, Python, Power BI, BigQuery.

● Understanding of mobile app data (Events, CTAs, Screen Views etc)

● Knowledge of data architecture and ETL

● Experience in analyzing customer behavior and providing insightful recommendations

● Self-starter, with a keen interest in technology and highly motivated towards success

● Must be proactive and be prepared to address meetings

● Must show initiative and desire to learn business subjects

● Able to work independently and provide updates to management

● Strong analytical and problem-solving capabilities with meticulous attention to detail

● Excellent problem-solving skills; proven teamwork and communication skills

● Experience working in a fast paced “start-up like” environment

Desirable

• Knowledge of mobile analytical tools (Segment, Amplitude, Adjust, Braze and Google Analytics)
• Knowledge of loyalty data