Cutshort logo
CIK Telecom logo
Network Engineer
Network Engineer
CIK Telecom's logo

Network Engineer

Tanuja Tiwari's profile picture
Posted by Tanuja Tiwari
0 - 4 yrs
₹1L - ₹4L / yr
Delhi
Skills
Computer Networking
Internet of Things (IOT)
English Proficiency
Voice processing
Telecom
Telesales
Cisco Certified Network Associate (CCNA)
Communication Skills
Troubleshooting
Hardware troubleshooting
Software troubleshooting
Network

 Technical Support Representative (Internet Connectivity)

 

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

 

Duties and Tasks/Essential Functions:

 

  • Deliver service and support to end-users using and operating automated call distribution phone software.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
  • Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
  • Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
  • Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
  • Knowledge about DNS, Basic network trouble shooting
  • Research required information using available resources;
  • Follow standard processes and procedures;
  • Offer alternative solutions where appropriate with the objective of retaining customers
  • Organize ideas and communicate oral messages appropriate to listeners and situations;
  • Follow up and make scheduled call backs to customers where necessary;
  • Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

 

  • Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
  • Understanding the DSL Technology and familiar with Modem/Router connections.
  • Ability to read/speak/write English fluent and no accent issue for communication.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Ability to use the basic DOS Command for network trouble shooting.
  • Ability to empathize and professionally troubleshoot and resolve customer’s issues.
  • Fast learner and always willing to follow up the request from Management.
  • Backgrounds of networking trouble shoot.
  • Working experience of Networking/VOIP service/IPTV.
  • Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

Optional:

  • Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
  • Certificate of: CCNA or CCNP.


Skill and Knowledge Qualifications:

 

  • Proper phone etiquette;
  • Ability to speak and write clearly and accurately;
  • Demonstrated proficiency in typing and grammar;
  • Knowledge of customer service principles and practices;
  • Effective listening skills and Multi-tasking capabilities;
  • Willingness to co-operate with others and work to the greater good;
  • Good communication skills in English  

               
Conditions:

  • Position requires use of headset and the candidate’s needs to be open for voice process
  • Should be flexible for rotational night shifts
  • Working Days – 5
  • Both Ways Cab Facility
  • Need to be from the respective hiring zones to avail cab facility
  • Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
  • System configuration: Minimum 4 GB RAM with intel core processor.
  • Head Phone: USB head phone with MIC                  Power back up / inverter.

 


free Pick up and drop facility from the respective hiring zones

 

 Should be flexible for rotational night shifts

 

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About CIK Telecom

Founded :
2003
Type :
Products & Services
Size :
20-100
Stage :
Profitable
About
CIK Telecom is the top notch internet service provider in Canada. Enjoy unlimited high speed internet, digital TV, cable and phone services for your home.
Read more
Connect with the team
Profile picture
Tanuja Tiwari
Company social profiles
blog

Similar jobs

Gormalone LLP
at Gormalone LLP
3 recruiters
Dhwani Rambhia
Posted by Dhwani Rambhia
Bengaluru (Bangalore)
2 - 6 yrs
₹5L - ₹30L / yr
skill icon.NET
skill iconC#
skill iconHTML/CSS
ASP.NET
Design patterns
+7 more

Senior Software Development Engineer (.Net)  

GormalOne LLP. Mumbai IN

 

GormalOne is a social impact enterprise focused on farmer-centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by the use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive.  We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energized and competent team that works on advanced global technologies such as OCR, facial recognition, and AI-led disease prediction amongst others.

We are looking for a Senior Software Development Engineer with relevant experience of 5+ years to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment.

As an SDE, you should be comfortable with both front-end and back-end coding, development frameworks, and third-party libraries. Y

If you are also familiar with Agile methodologies, we’d like to meet you.

 

Roles & Responsibilities

  • Work with development teams and product managers to ideate software solutions.
  • Develop and manage well-functioning databases and applications.
  • Write effective APIs.
  • Test software to ensure responsiveness and efficiency.
  • Troubleshoot, debug and upgrade software.
  • Write technical documentation.
  • Ensure great hiring.
  • Create security and data protection settings.
  • Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.

 

Basic Requirements

  • Experience in .Net framework and Web APIs.
  • Good knowledge of Design patterns.
  • Good Knowledge of databases (e.g., MsSQL, MongoDB), and IIS web servers.
  • Excellent communication and teamwork skills.
  • Great attention to detail.
  • Organizational skills.
  • An analytical mind.

 

Preferred Requirements

  • Proven experience of minimum 5 years as a .Net Developer or similar role
  • Understanding of HTML, CSS
  • Knowledge of JavaScript Libraries, Angular, React or Node.js
  • Familiarity with Microservices.
  • Degree in Computer Science, Statistics, or relevant field.

__________________________________________________________________________________  

 

 

 

 

 

Read more
Genius Placement Services
Muskan Keshvani
Posted by Muskan Keshvani
Ahmedabad
1 - 2 yrs
₹1L - ₹3L / yr
Human Resources (HR)
Generalist
Interpersonal Skills
Job description:

Hiring And Interviewing Staff, , Benefits, And Leave, And Enforcing Company Policies And Practices. Handles Employment-Related Inquiries From Applicants, Employees, And Supervisors, Referring Complex And/Or Sensitive Matters To The Appropriate Staff.
Read more
Industrial Automation (Supply Chain Solutions)
Industrial Automation (Supply Chain Solutions)
Agency job
via MNR Solutions by Neeraj Shukla
Remote, Mumbai
9 - 13 yrs
₹10L - ₹15L / yr
Business Development
Sales
Channel Sales
Presales
Telesales

Role - Sales
Location - Mumbai
Domain - Intralogistics Solutions

Job Description –

1.)      Independently generate quality leads.

2.)      Capability to close the leads independently with continuous follow-up and coordination.

3.)     Should be able to create plan for next 4 years related to sales and target to be achieved.

4.)     Good network in manufacturing industry.

5.)    Helping determine pricing schedules for quotes, promotions, and negotiations.

6.)    Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, techniques, etc.

7.)    Visiting clients and potential clients to evaluate needs or promote products and services.

8.)    Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management

 

Desired Skills –

·         Ability to work independently.

·         The individual will be expected to work with minimum guidance and take ownership of his / her work.

·         Understanding of the sales process and procedure.

·         Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers

·         Experience is must in sales

Read more
IT Company in Noida
IT Company in Noida
Agency job
via Believers Enterprises by Sumita Pandit
Remote only
4 - 9 yrs
₹7L - ₹11L / yr
Customer Relationship Management (CRM)
dynamics crm
Microsoft Dynamics CRM
crm sdk
Microsoft Dynamics
+1 more
Roles and Responsibility

1. Minimum 4-9 years of customization and implementation of Microsoft Dynamics CRM

2. CRM development experience:

3. Plug-in development

4. Custom workflow assembly development

5. Data migration and integration using Dynamics CRM tools.

6. Using web resources to communicate with MS CRM services

7. CRM form programming (Java scripting, Ribbon Customization)

8. Custom page integration (embedding custom ASP.NET pages into CRM and using JavaScript to integrate with CRM forms)

9. Generating Reports using SSRS

10. C#, .NET, JavaScript

11. CRM SDK and exposure to Web services.

12. Should have worked on Dynamics CRM on Premise and Dynamics CRM Online version

13. Should have experience in Integrating Dynamics CRM with ERP like D365 AX or D365 F n O, as well as other applications using Web services

Skills and Attributes-

1. Should be ready to work as a Solution architect for big implementations

2. Communication and Writing skills.

3. Should be able to work as a team lead/ technical lead, mentoring developer and solving their technical issues.

4. Should be ready to travel onsite as needed.

Qualification-
B tech
Read more
A leading industrial IoT enabler, offering a full suite of l
A leading industrial IoT enabler, offering a full suite of l
Agency job
via Angel and Genie by Sonali G
Bengaluru (Bangalore), Navi Mumbai, Gurugram, Kolkata
2 - 3 yrs
₹4L - ₹13L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+4 more

Candidates with max 30 days NP will be considered.

Key Responsibilities:

We are looking for an experienced talented Java developer who wants to be a part to build world class product. The main part of the job will consist in the development of cloud based applications using Microservice platform using Java, sprint boot.  You must have a strong and demonstrated aptitude for technology having hands-on experience. Your technical responsibilities will span the domains of application development and application support.

The successful candidate will possess the following competencies:

  • Experience: Minimum 2 years’ experience required
  • Experience with developing application using Java and Java EE, Spring, Spring MVC and spring boot.
  • Experience with user interface development using languages such as, CSS, HTML/HTML5, JavaScript framework like React js, Angular Js
  • Experience with Web Services (JSON, REST, JAX-RS, Spring based REST services)
  • Experience with messaging products like RabbitMQ, ActiveMQ
  • Experience with distributed processing framework like Apache Flink, Apache Spark a plus
  • Experience with NoSQL database a plus.
  • Experience with developing mobile optimized websites and apps
  • Experience with development tools like Eclipse, Git, Gradle, Sonar, Jenkins, Jira etc.
  • Strong analytical, communication and team collaboration skills
  • Experience in agile and SCRUM methodologies
  • Experience in developing applications for transportation and logistics industry a plus.

 

Required Level of Education:

Masters’ or bachelor’s degree in Computer Science, MIS, or Engineering
Read more
Electric vehicle charging infrastructure solutions.( SC1)
Electric vehicle charging infrastructure solutions.( SC1)
Agency job
via Multi Recruit by Anna S
Bengaluru (Bangalore)
7 - 12 yrs
₹12L - ₹20L / yr
Embedded Applications
Embedded C
skill iconC++
Data Structures
Algorithms
+3 more
  • Develop embedded Linux Applications
  • Work with a worldwide team to integrate the product to meet the requirement

Required Qualifications:

  • Degree in Computer Science from a top-tier institution
  • Relevant full-time work experience of 4+years
  • Strong foundation in computer science, Object-Oriented software, unit testing & test automation with scripts
  • Ability to self-teach.

Mandatory Technical Skills:

  • Expert level programming in C/C++
  • Linux systems programming, data structures & algorithms
  • Networked applications

Desirable Technical Skills:

  • Linux Board Bring up, device drivers would be an advantage

 

 

 

Read more
HelpNow
at HelpNow
1 video
5 recruiters
Mohika Jain
Posted by Mohika Jain
Mumbai
5 - 30 yrs
₹12L - ₹24L / yr
Operations
Time management
People Management

About the Role:

We are hiring a high spirited Operations Executive, to spearhead operations in India and begin rapid expansion across Indian Cities. The individual should be proficient at and enjoy solving complex problems and execute at grass roots along with the team. The objective is to implement fleet protocols, optimise vehicle utilisation and grow the fleet size as HelpNow continues to accelerate across the country.

Job Responsibilities:

  • Streamlining and managing our ambulance fleet.

  • Expanding operations and launch of the service in new cities.

  • Procuring more ambulance vehicles, drivers, medical staff and service vendors in each city.

  • Optimising arrival times and fleet occupancy percentage.

  • Ensure gold standards for our vehicles and groom the fleet staff for a great patient experience.

The candidate should have minimum 3 years of experience in:


  • Managing large vehicle fleets and drivers.

  • Working in a technology-based organisation.

  • Prior experience of managing multi-city fleets and teams.

  • Work at a hyper growth startup (Series-A or further)

Read more
Emproto Technologies Private Limited
at Emproto Technologies Private Limited
1 video
5 recruiters
Ravindra Manvi
Posted by Ravindra Manvi
Bengaluru (Bangalore)
1 - 7 yrs
₹2L - ₹14L / yr
skill iconExpress
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconAngular (2+)
+1 more
Emproto is a Software Development firm based in Bangalore. We are looking for rockstar developers to join our growing team. Ideal candidates would have worked in start up environments. Preferred Skills: Extensive experience working in MEAN Stack Experience with client side & server side frameworks Experience in AWS deployment
Read more
Mobzway Technologies LLP
at Mobzway Technologies LLP
2 recruiters
Aishwarya Jayan
Posted by Aishwarya Jayan
Jaipur
0 - 3 yrs
₹1L - ₹5L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconjQuery
Ionic
skill iconAngularJS (1.x)
+1 more

Job Description:

 
We are looking for a JavaScript Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviors with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

We're looking for a Frontend Engineer - IONIC with strong experience in multiplayer Web + Mobile Games.

Skills Required:

  • Strong understanding of JavaScript, its quirks, and workarounds
  • Practical HTML5, CSS, Node / IONIC JavaScript experience
  • Good understanding and knowledge of advanced JavaScript libraries and frameworks such as AngularJS, Knockout JS, Backbone JS, React JS, etc.
  • Good understanding of asynchronous request handling, partial page updates, and AJAX
  • Proficient understanding of cross-browser compatibility issues and ways to work around such issues
  • Familiarity with JavaScript module loaders, such as Require.js and AMD
  • Familiarity with front-end build tools, such as Grunt and Gulp.js
  • Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
  • Good understanding of browser rendering behavior and performance
  • Using IONIC Framework, you will be a part of a strike team to create real-time multiplayer games on Web and iOS/Android/Windows devices.


If you are looking forward for this opportunity, kindly apply with us with below asked details:

Total Experience:

CTC:

ECTC:

NP:

Current Location:

Hometown:

 

Read more
GE Digital
at GE Digital
5 recruiters
Saritha Chandran
Posted by Saritha Chandran
Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹10L / yr
skill iconJava
skill iconAngularJS (1.x)
J2EE
EJB
Hibernate (Java)
+2 more
About Us GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. Role Summary/Purpose The Systems Analyst will be responsible for developing technology solutions in GE India IT Digital Hub. As part of this role the Systems Analyst would be working closely with the Functional and Technical leads across the application(s), COE and Infrastructure teams to deliver right business outcomes Essential Responsibilities • Software design, development and maintenance of web applications • Development using Java, J2EE, PL/SQL and any UI related technologies like Angular JS, HTML 5 • Developing and executing unit / integration test cases and performing white box testing • Adhere to all the software requirements related to Application Performance, Architectural and Security standards • Assist, guide and troubleshoot with the Support team to resolve customer issues of technical nature • Work with teams through Agile development practices • Participate with Functional discussions to understand requirements and deliver solutions that meets the needs • Partner with Project Manager to provide feasibility, estimates to develop a realistic / accurate project plan • Participate in release coordination and communication to stakeholders Qualifications/Requirements • Masters or Bachelor’s Degree in Information Systems, Information Technology (IT) or Computer Science • Minimum 3+ years of Strong development and implementation experience across different stages of SDLC using Java, J2EE, Spring, Hibernate, Web technologies and Portal Platforms • Knowledge in Ant, Maven, build scripts • Knowledge with tools like SVN, CVS and GitHub for code configuration management • Strong technical experience in Core Java • Excellent written and verbal communication skills • Analytic, creative and business focused problem solver • Ability to explain issues and resolutions to technical and non-technical staff Desired Characteristics • Strong analytical and Influencing skills with proven experience to design / develop solutions in a matrix / global environment • High energy, Customer Passion & attention to details • Ability to operate in a fast paced environment with a sense of urgency, ownership, and accountability • Ability to work under pressure and independently • Takes ownership of problems and develops sound solution • Clear, logical and effective verbal as well as written communication skills • Clearly demonstrate sense of urgency and bias for action
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos