Cutshort logo
For Employers
CIK Telecom logo
Network Engineer
Network Engineer

Network Engineer at CIK Telecom · Delhi · 0 - 4 years · ₹1L - ₹4L / yr · Profitable · Posted 14 Apr 2022

CIK Telecom's logo

Network Engineer

Tanuja Tiwari's profile picture
Posted by Tanuja Tiwari
0 - 4 yrs
₹1L - ₹4L / yr
Delhi
Skills
Computer Networking
Internet of Things (IOT)
English Proficiency
Voice processing
Telecom
Telesales
Cisco Certified Network Associate (CCNA)
Communication Skills
Troubleshooting
Hardware troubleshooting
Software troubleshooting
Network

 Technical Support Representative (Internet Connectivity)

 

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

 

Duties and Tasks/Essential Functions:

 

  • Deliver service and support to end-users using and operating automated call distribution phone software.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
  • Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
  • Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
  • Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
  • Knowledge about DNS, Basic network trouble shooting
  • Research required information using available resources;
  • Follow standard processes and procedures;
  • Offer alternative solutions where appropriate with the objective of retaining customers
  • Organize ideas and communicate oral messages appropriate to listeners and situations;
  • Follow up and make scheduled call backs to customers where necessary;
  • Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

 

  • Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
  • Understanding the DSL Technology and familiar with Modem/Router connections.
  • Ability to read/speak/write English fluent and no accent issue for communication.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Ability to use the basic DOS Command for network trouble shooting.
  • Ability to empathize and professionally troubleshoot and resolve customer’s issues.
  • Fast learner and always willing to follow up the request from Management.
  • Backgrounds of networking trouble shoot.
  • Working experience of Networking/VOIP service/IPTV.
  • Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

Optional:

  • Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
  • Certificate of: CCNA or CCNP.


Skill and Knowledge Qualifications:

 

  • Proper phone etiquette;
  • Ability to speak and write clearly and accurately;
  • Demonstrated proficiency in typing and grammar;
  • Knowledge of customer service principles and practices;
  • Effective listening skills and Multi-tasking capabilities;
  • Willingness to co-operate with others and work to the greater good;
  • Good communication skills in English  

               
Conditions:

  • Position requires use of headset and the candidate’s needs to be open for voice process
  • Should be flexible for rotational night shifts
  • Working Days – 5
  • Both Ways Cab Facility
  • Need to be from the respective hiring zones to avail cab facility
  • Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
  • System configuration: Minimum 4 GB RAM with intel core processor.
  • Head Phone: USB head phone with MIC                  Power back up / inverter.

 


free Pick up and drop facility from the respective hiring zones

 

 Should be flexible for rotational night shifts

 

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About CIK Telecom

Founded :
2003
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

CIK Telecom is the top notch internet service provider in Canada. Enjoy unlimited high speed internet, digital TV, cable and phone services for your home.
Read more

Connect with the team

Profile picture
Tanuja Tiwari

Company social profiles

blog

Similar jobs (10)

ESGA
at ESGA
Pankhuri Gupta
Posted by Pankhuri Gupta
Noida
0 - 3 yrs
₹3.6L - ₹4.2L / yr
Adobe Photoshop
Adobe Indesign
Adobe After Effects
skill iconFigma

Key Responsibilities:


1. Collaborate with the creative team to understand project requirements and objectives.

2. Create designs for digital and print materials, including social media posts, websites, brochures, and promotional materials.

3. Ensure brand consistency across all design projects.

4. Stay updated on industry trends and use innovative design techniques.

5. Work closely with clients to understand their design needs and preferences.


Other requirements

1. Bachelor’s degree or equivalent in graphic design or a related field.

2. At least 2 years of professional experience in graphic design.

3. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, and InDesign) as well as Figma.

4. Strong understanding of design principles, typography, and composition.

5. Exceptional attention to detail and commitment to brand consistency.

6. Excellent communication skills and collaborative mindset.

7. Ability to thrive in a fast-paced environment and handle multiple projects at once.

Read more
Media and Entertainment Industry
Media and Entertainment Industry
Agency job
via Peak Hire Solutions by Dharati Thakkar
Noida
3 - 6 yrs
₹15L - ₹35L / yr
User Engagement
skill iconData Analytics
Product Strategy
Stakeholder management
Product Lifecycle Management (PLM)
+13 more

Required Skills: Problem solving and decision-making skills, Manage user engagement, Strong Data Analytics, Excellent Communication & Stakeholder Management, Product Strategy

 

Review Criteria

·       Candidate must have 3–5 years of experience as a Product Manager in Growing Startups or Product-based companies, with proven experience in a B2C product environment.

·       Candidate should have hands-on experience across the complete product lifecycle, including product vision and roadmap creation, requirement gathering and PRD documentation, feature prioritization and planning, execution with engineering teams and post-launch iterations.

·       Candidate must possess strong analytical and data-driven decision-making skills, with the ability to define and track product metrics and KPIs to measure success.

·       Candidate should have significant experience collaborating with UX/UI and design teams, including user research, prototyping, and A/B testing to enhance user experience.

·       Candidate must have a proven track record of working effectively with cross-functional teams, demonstrating strong communication and stakeholder management skills.

·       Candidate should have experience developing and implementing user retention, engagement, and activation strategies to drive product growth and customer loyalty.

 

Profile Overview:

Job Summary

As a Product Manager, you will play a pivotal role in shaping the user experience and driving sustained engagement. You will be responsible for developing and executing strategies to retain existing users, reactivate dormant users, and enhance overall user satisfaction.


What Will You Do?

  • Take end-to-end ownership of the product — identify market requirements, define the product vision, create design concepts, and shape the product roadmap.
  • Lead the entire product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality features.
  • Collaborate with engineering teams to translate product requirements into technical specifications.
  • Work with key stakeholders to define and prioritize product features and enhancements.
  • Conduct market research and competitive analysis to identify emerging trends and innovation opportunities.
  • Stay informed about industry developments and competitor products to maintain company’s competitive edge.
  • Champion user-centric design principles, collaborating with UX/UI teams to create seamless, intuitive user experiences.
  • Gather and incorporate user feedback to drive continuous improvement in design and functionality.
  • Partner with Marketing to develop go-to-market strategies for new features and product launches.


What You Bring

  • Bachelor’s degree in Engineering or Computer Science
  • 3+ years of proven experience as a Product Manager in the B2C segment
  • Prior experience in the OTT / Streaming industry is highly preferred
  • Strong analytical and problem-solving skills with a data-driven mindset
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams
  • Demonstrated ability to manage multiple projects in a fast-paced environment


Life at Company

We are a team of passionate individuals driven by the mission of creating pride in regional dialects. Every team member is customer-obsessed and treats every challenge as their own.

Working at company means contributing to a purpose-driven mission — not just a role, but a movement.

We understand that pushing boundaries takes effort, which is why we offer an unlimited leave policy, built on trust and accountability, allowing our employees to balance personal well-being with professional purpose.

Read more
ifive technology pvt ltd
Gayathri J
Posted by Gayathri J
Chennai
0 - 3 yrs
₹2L - ₹5L / yr
Field marketing
Field Sales
Communication Skills
Cold calling
Direct sales
+1 more

Role Description

This is a full-time on-site role for a Field Sales Executive at iFive Technology Pvt. Ltd. in Chennai. The Field Sales Executive will be responsible for identifying sales opportunities, generating leads, building client relationships, and closing sales deals. Daily tasks include cold calling, conducting product demonstrations, preparing proposals, and achieving sales targets.


Qualifications

  • Sales Prospecting, Lead Generation, and Relationship Building skills
  • Experience in B2B sales and account management
  • Strong communication and negotiation skills
  • Ability to work in a fast-paced and target-driven environment
  • Knowledge of IT solutions and Business Process Automation is a plus
  • Bachelor's degree in Business Administration, Marketing, or related field


Read more
MAK Projects
Shruti Kulkarni
Posted by Shruti Kulkarni
Hyderabad
3 - 5 yrs
₹2L - ₹4.5L / yr
Customer Relationship Management (CRM)

Prepare Agreement of Sale & Sale Deed


Follow up with the customers for Payments, Registrations


Coordination with Banker for Loan Process


Update Customer Database


Should resolve Customer queries by coordinating with the Civil Team


Should take updates from the Projects Team regarding their flats and update customers


Should prepare MIS Reports


End to End Process from the purchase of the flat till handover process

Read more
Inmakes Infotech PvtLtd
First Floor , VJ Tower, Kochi, Kerala 682019
0 - 3 yrs
₹1.4L - ₹2.4L / yr
Sales
Sales Operations
Inside Sales
Telesales
Telemarketing
+1 more

POSITION: BUSINESS DEVELOPMENT EXECUTIVE

Company Name: Inmakes Infotech Pvt Ltd

Location: Cochin

Job Type: Full-time, Permanent

Experience: 0 to 3 Years

Salary: From INR 12,000 to 20,000 Per Month

No. of vacancy: 10+

Candidates must need Tele calling experience.

EdTech and banking field sales experience is an added advantage.

Read more
Pragyaware Informatics Private Limited
Sakshi Malik
Posted by Sakshi Malik
Ludhiana
2 - 6 yrs
₹2L - ₹7L / yr
skill iconHTML/CSS
skill iconBootstrap
Adobe Photoshop
skill iconAdobe Illustrator
skill iconjQuery
+1 more

Web Designer Responsibilities:

  • Conceptualizing creative ideas with clients.
  • Testing and improving the design of the website.
  • Establishing design guidelines, standards, and best practices.
  • Maintaining the appearance of websites by enforcing content standards.
  • Designing visual imagery for websites and ensuring that they are in line with branding for clients.
  • Working with different content management systems.
  • Communicating design ideas using user flows, process flows, site maps, and wireframes.
  • Incorporating functionalities and features into websites.
  • Designing sample pages including colors and fonts.
  • Preparing design plans and presenting the website structure.

Web Designer Requirements:

  • A relevant diploma in a related field.
  • Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
  • Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
  • Good understanding of content management systems.
  • Good understanding of search engine optimization principles.
  • Proficient understanding of cross-browser compatibility issues.
  • Excellent visual design skills.
  • Up-to-date experience with international web protocols, standards, and technologies.
  • Creative and open to new ideas.
  • Adaptable and willing to learn new techniques.
  • Excellent communication skills.
Read more
Careator Technologies Pvt Ltd
Remote, Pune, Bengaluru (Bangalore), Hyderabad, NCR (Delhi | Gurgaon | Noida)
6 - 9 yrs
₹7L - ₹16L / yr
skill iconiOS App Development
iOS App Developer
skill iconSwift
skill iconObjective C
Xcode
iOS App Developer
 
Responsibilities
    • Manages projects with timely deadlines.
    • Write clear, concise and well documented code.
    • Communicates frequently with management; detailing progress on the development effort.
    • Evaluates and implements changes to tools and modules based on the needs of the client.

QUALIFICATIONS
  • 5+ years of experience as an iOS developer.
  • Proficiency in Swift and Objective-C.
  • Experienced in developing customer-facing, commercial iOS applications.
  • Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
  • Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
  • Experience with large e-commerce web sites is desirable.
  • Proficient in git
Read more
Our client company is into Education. (KS1)
Our client company is into Education. (KS1)
Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore)
1 - 5 yrs
₹12L - ₹14L / yr
Finance Manager
GAAP
CA
Chartered accountant
BSI Tax Factory
+4 more
  • Consolidation and Reporting of Periodic Financial Performance (under IFRS)Reporting under different GAAPs (India, Singapore, etc.) for statutory purposes
  • Liaising with consultants for the Statutory / Internal / Tax Audits / Due-diligences when necessary
  • Month-end closure including General Ledger, Intercompany entries
  • Procure to Pay (including accounting, agreements) for one of the important business drivers
  • Maintaining Fixed Asset register
  • Monthly general operating expense closure which includes preparation and posting monthly accruals, prepayments, depreciation related journals, and analysis of the monthly movement of general operating expenses


Requirements

  • Qualified CA with at least 2 years post qualification, industry experience
  • International accounting/taxation
  • Experience in IFC Framework
  • Hands-on knowledge of Indirect tax and Direct tax compliances of more than one country
  • Process orientated with good problem-solving skills
  • Proficient knowledge in using Microsoft - Excel, Word & PowerPoint
Read more
Thingsup
at Thingsup
1 video
2 recruiters
Pranav Naiknavare
Posted by Pranav Naiknavare
Remote, Pune
0 - 2 yrs
₹1.8L - ₹3.5L / yr
skill iconFlutter
skill iconAndroid Development
skill iconiOS App Development
SQL
SQLite
+2 more
Role: App Developer 
Description:  Mobile App Developement using Flutter Framework and underlying various technolgies.
Company: Thingsup - An Enterprise Grade IoT Platform 
Required Skills:
  • HTTP APIs 
  • SQLite
  • Firebase
  • Git
Preferred Skills
  • AWS
  • MQTT
  • IoT
  • AWS Cognito 
  • Knowledge about Hardware IoT, ESP32, ESP8266, NodeMCU etc.
Read more
Merabo Labs
at Merabo Labs
2 recruiters
Manasranjan Giri
Posted by Manasranjan Giri
Bengaluru (Bangalore)
5 - 8 yrs
₹25L - ₹40L / yr
Product Management
product manager
Product Strategy
Growth Hacking
consumer experience
+1 more
Dealshare is the fastest growing social commerce startup with presence in 20+ cities across Rajasthan, Gujarat and Maharashtra. Our idea is to build an e-commerce platform for the masses, where the focus is to provide not just low prices and right assortment but also a fun-filled addictive shopping experience with vernacular browsing. Based on word of mouth virality, generated as a result of price value, ease of sharing and engaging shopping experience DealShare is delivering 20K+ orders everyday in our markets. Our platform is serving as a launchpad to boost regional/local brands and manufacturers by increasing their geographical footprint making them competitive in markets dominated by larger players.

Dealshare is founded by ex-Microsoft/Myntra/Metro Cash & Carry - IIT/IIM alumni passionate about building an inclusive e-commerce platform relevant across all social stratum. In this endeavour, we are backed by some marquee investors like Matrix Partners, Falcon, and Omidyar. We plan to reach 100 cities by 2021 and for this goal, we are looking for equally passionate folks to join us.

About the role:
DealShare is looking for a senior product manager to drive customer engagement and business growth. The potential candidate will be an innovative problem solver with strong analytical skills honed at aggressively growing company in consumer internet space preferably at cusp of gaming and commerce.

Primary Responsibility:
  • Build and implement strategies to ensure continuous growth of customer engagement leading to better retention and lifetime value of customer
  • Own and monitor all key customer growth metrics. Build a robust analytics infrastructure to track these metrics
  • Employ advanced data and statistical tools to build intelligent solutions around customer and business problems
  • Advocate for what should be the priority and align stakeholders while solving for any concerns.
  • Get things done by working with cross-functional teams displaying ability to collaborate, multitask and drive best possible decisions and outcomes

Candidate Profile:
  • Overall 5+ years of professional experience with 3+ years in product management in internet industry. Software engineering experience will be preferred.
  • Engineering graduate from premium institute. Post graduate will be preferred.
  • Experience building solutions using data science/big data/machine learning a big plus
  • Experience with Agile and lean processes a plus
  • Should display traits of a good leader, with empathy for customers and stakeholders
  • Ability to thrive with ambiguity in a dynamic environment is a must
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos