Technical Support Representative (Internet Connectivity)
Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.
Duties and Tasks/Essential Functions:
- Deliver service and support to end-users using and operating automated call distribution phone software.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
- Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
- Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
- Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
- Knowledge about DNS, Basic network trouble shooting
- Research required information using available resources;
- Follow standard processes and procedures;
- Offer alternative solutions where appropriate with the objective of retaining customers
- Organize ideas and communicate oral messages appropriate to listeners and situations;
- Follow up and make scheduled call backs to customers where necessary;
- Stay current with system information, changes and updates.
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:
- Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
- Understanding the DSL Technology and familiar with Modem/Router connections.
- Ability to read/speak/write English fluent and no accent issue for communication.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to use the basic DOS Command for network trouble shooting.
- Ability to empathize and professionally troubleshoot and resolve customer’s issues.
- Fast learner and always willing to follow up the request from Management.
- Backgrounds of networking trouble shoot.
- Working experience of Networking/VOIP service/IPTV.
- Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.
Optional:
- Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
- Certificate of: CCNA or CCNP.
Skill and Knowledge Qualifications:
- Proper phone etiquette;
- Ability to speak and write clearly and accurately;
- Demonstrated proficiency in typing and grammar;
- Knowledge of customer service principles and practices;
- Effective listening skills and Multi-tasking capabilities;
- Willingness to co-operate with others and work to the greater good;
- Good communication skills in English
Conditions:
- Position requires use of headset and the candidate’s needs to be open for voice process
- Should be flexible for rotational night shifts
- Working Days – 5
- Both Ways Cab Facility
- Need to be from the respective hiring zones to avail cab facility
- Internet: Minimum 50 mbps with feasibility of Ethernet Cable.
- System configuration: Minimum 4 GB RAM with intel core processor.
- Head Phone: USB head phone with MIC Power back up / inverter.
free Pick up and drop facility from the respective hiring zones
Should be flexible for rotational night shifts
Working Days- 5 days
Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

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About TIFIN
TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, and Motive Partners. We are building engaging wealth and financial experiences powered by AI, investment intelligence, and personalization.
At TIFIN, we believe every individual is unique, and financial solutions should reflect that. Through our technology, APIs, and intelligence engines, we help create better financial outcomes and more meaningful user experiences.
About Workifi
Workifi is TIFIN’s platform focused on delivering modern workplace financial and benefits experiences. We aim to help employers and employees access smarter, more personalized solutions across benefits, financial wellness, and workplace engagement.
Role Overview
We are looking for an experienced Sales Head to lead growth for Workifi in India. This role is ideal for someone with a strong track record in HR Tech, SaaS, and Benefits sales, and who understands how to build enterprise relationships, drive strategic revenue growth, and scale a business in a fast-moving environment.
You will be responsible for owning the sales charter, building key partnerships, driving enterprise acquisition, and helping shape the go-to-market strategy for Workifi.
Key Responsibilities
- Lead the overall sales strategy and revenue growth for Workifi in India.
- Drive enterprise and strategic account acquisition across target markets.
- Build and manage relationships with CHROs, HR leaders, benefits leaders, and enterprise decision-makers.
- Identify new business opportunities in the HR tech, employee benefits, and SaaS ecosystem.
- Own the complete sales cycle, from prospecting and solutioning to negotiation and closure.
- Partner closely with leadership, product, and marketing teams to refine go-to-market strategy and value proposition.
- Develop a strong pipeline and ensure predictable sales execution through effective forecasting and reporting.
- Represent Workifi in the market and help position the brand as a trusted partner in workplace and benefits innovation.
- Gather customer and market feedback to influence product direction and commercial strategy.
- Build, mentor, and scale a high-performing sales team as the business grows.
Requirements
- 10+ years of experience in B2B sales, business development, or revenue leadership roles.
- Strong experience selling in HR Tech, SaaS, Benefits, or closely related sectors.
- Proven track record of driving enterprise sales and revenue growth.
- Experience working with senior stakeholders such as HR heads, business leaders, and CXOs.
- Strong understanding of consultative selling and solution-based sales approaches.
- Experience building GTM motion for growing businesses or new product lines is highly preferred.
- Strong commercial acumen, negotiation skills, and stakeholder management.
- Ability to thrive in a fast-paced, entrepreneurial environment and take ownership end-to-end.
- Excellent communication and presentation skills.
- Based in Mumbai or willing to work from Mumbai.
Preferred Qualifications
- Experience in fintech-adjacent, employee wellness, or workplace benefits platforms.
- Prior experience in a startup or high-growth business environment.
- Exposure to selling products that combine technology, engagement, and financial/benefits outcomes.
What Success Looks Like
- Strong revenue and pipeline growth for Workifi in India.
- Expansion of strategic enterprise relationships and market presence.
- Clear and scalable sales processes that support long-term growth.
- Strong feedback loop between customers, sales, and product teams.
Why Join TIFIN
- Opportunity to build and scale a high-impact business in a fast-growing fintech environment.
- Work with a mission-driven team focused on improving financial lives.
- Backed by some of the most respected names in financial services and technology.
- A culture that values ownership, transparency, and growth.
Our Values: Go with your GUT
- Grow at the Edge – We push ourselves beyond comfort zones to grow and perform at our best.
- Understanding through Listening and Speaking the Truth – We value honesty, precision, and radical candor.
- Win for Teamwin – We take ownership, work collaboratively, and succeed together.
Benefits
- Performance-linked variable compensation
- Medical insurance
- Tax-saving benefits
- Flexible PTO policy and company-paid holidays
- Parental leave benefits
TIFIN is an equal opportunity employer and values diversity in the workplace.
About the Company:
E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing. Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together. If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.
About the Role:
We are seeking a highly skilled Technical Lead – AI who combines deep technical expertise in AI/ML with strong leadership capabilities. The ideal candidate will be responsible for designing AI architectures, leading development teams, and ensuring the successful implementation of AI-driven solutions. This role requires a hands-on technical leader who can guide engineers, solve complex AI problems, and collaborate with cross-functional teams to translate business needs into innovative AI solutions.
Responsibilities:
Technical Leadership:
- Lead the design and development of AI/ML solutions and intelligent automation systems.
- Provide technical guidance and mentorship to AI engineers and developers.
- Conduct architecture reviews, code reviews, and technical evaluations.
- Ensure adoption of best practices in AI model development, testing, and deployment.
AI Solution Development:
- Design and implement machine learning, deep learning, and generative AI models.
- Develop AI-powered solutions such as chatbots, recommendation engines, NLP systems, and predictive analytics models.
- Work on LLM-based applications, prompt engineering, and AI workflow automation.
- Build scalable AI APIs and production-ready AI systems.
Innovation & Research:
- Stay updated with the latest advancements in AI, Machine Learning, and Generative AI technologies.
- Evaluate new tools, frameworks, and technologies to enhance AI capabilities within the organization.
- Contribute to internal AI initiatives and innovation projects.
Required Qualifications:
- 6–8 years of experience in Artificial Intelligence, Machine Learning, or Data Science.
- At least 2 years of experience in a technical leadership or senior engineering role.
- Proven experience building production-level AI applications.
Required Skills:
- Strong programming experience in Python.
- Hands-on experience with Machine Learning frameworks such as, TensorFlow, PyTorch, Scikit-learn
- Experience working with Generative AI and Large Language Models (LLMs), LangChain, Llama Index, or similar AI orchestration frameworks.
- Strong knowledge of Natural Language Processing (NLP).
- Experience building AI APIs and integrating AI into applications.
- Familiarity with vector databases, embeddings, and RAG architectures.
- Hands on knowledge of Full Stack Development.
Job description:
Company Overview
Teknobuilt is an innovative construction technology company accelerating Digital and AI platforms to help all aspects of program management and execution for workflow automation, collaborative manual tasks and siloed systems. Our platform has received innovation awards and grants in Canada, UK and S. Korea and we are at the frontiers of solving key challenges in the built environment and digital health, safety and quality.
Teknobuilt vision is helping the world build better- safely, smartly and sustainably. We are on a mission to modernize construction by bringing Digitally Integrated Project Execution System - PACE and expert services for midsize to large construction and infrastructure projects. PACE is an end-to- end digital solution that helps in Real Time Project Execution, Health and Safety, Quality and Field management for greater visibility and cost savings. PACE enables digital workflows, remote working, and AI based analytics to bring speed, flow and surety in project delivery. Our platform has received recognition globally for innovation and we are experiencing a period of significant growth for our solutions.
Job Responsibilities
As a Mobile App Developer, you will need to:
- Flutter: To build cross-platform mobile apps for Android, IOS. This should include making responsive UIs to efficiently query data and also manage states in an optimised manner.
- Native Android and IOS: To build custom Flutter Packages.
- Firebase: Should have experience with Cloud Fire Database, Push Notifications, Cloud Functions and Analytics.
- Adobe XD: Should know how to use Adobe XD to use the design file and use it to build the app.
- Git: To manage and collaborate in different projects with the rest of the team.
- Design and build sophisticated and highly scalable apps using Flutter.
- Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
- SQLite: Understanding of persisting data with the SQLite database.
- Experienced in working with remote data via REST and JSON.
- Use CI/CD for smooth deployment.
- Must have built at least one Android, iOS, apps with Flutter or Hybrid Framework.
Qualification
Bachelor’s degree in computer science, IT or related fields
Key skills for Mobile App Developer
- Experience: 2 – 3 Years Flutter Developer, Android & IOS,
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and APIs.
- Worked on Dart.js
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximise development efficiency
- Good understanding of databases.
Salary Range: Competitive
Employment Type: Full Time (Night-shift work may be required depending on project needs)
Location: Mumbai / Navi Mumbai
We appreciate your interest in Teknobuilt
Job Type: Full-time
Work Location: In person
The position will coordinate closely with the head of engineering, the architect, and product managers to build a new healthcare software platform, Document customer meetings well and assess new requirements, build and manage relationships with key personnel, successful project delivery.
5 - 7 years of Healthcare Industry interoperability knowledge (HL7 and FHIR) for Medical Record sharing between Healthcare Organizations
Excellent familiarity with Interoperability Healthcare Standards Organizations and Initiatives
Excellent knowledge of FHIR specifications
Experience building HL7
● 3+ years of experience in NODEJS development.
● Experience in design, development, and deployment of the
application.
● Knowledge of Restful Web-Services, JSON, HTTP, Networking
protocols
● Knowledge of MVC architecture.
● Mandatory Tech Skills: PHP, NodeJS, JavaScript, SQL, NoSQL,
GIT.
● Good to Have: Laravel, Express, AWS
● Basic understanding of HTML, CSS
- Measuring and reporting performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Launching campaigns on time and on budget
- Developing, implementing, tracking, and optimizing our digital marketing campaigns across all digital channels.
- Planning and executing all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Designing, building and maintaining our social media presence
- Measuring and reporting performance of all digital marketing campaigns, and assessing against goals (ROI and KPIs)
- Identifying trends and insights, and optimizing spend and performance based on the insights
- Brainstorming new and creative growth strategies
- Planning, executing, and measuring experiments and conversion tests
- Collaborating with internal teams to create landing pages and optimize user experience
- Utilizing strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrumenting conversion points and optimizing user funnels
- Evaluating emerging technologies. Providing thought leadership and perspective for adoption where appropriate
What you need to have:
- Strong knowledge of Ad serving tools (e.g., DART, Atlas) website analytics tools (e.g., Google)
- Understanding of Analytics, NetInsight, Omniture, WebTrends) HTML, CSS, and JavaScript development and constraints.
- Able to run Google Adwords campaigns
- A highly goal-oriented individual and have excellent communication skills.
- An open-minded, curious, and a strong problem solver.
Skills & Qualifications
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Knowledge of AWS Cloud (EC2,S3,Lambda,SES)
- Familiarity with databases (e.g. MySQL, DynamoDB, MongoDB), web servers (e.g. Apache, Nginx, Tomcat) and UI/UX design
Knowledge of code versioning tools (such as Git, SVN). - Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, or relevant field
- Benefits
- Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
- Freedom to try new things.
- 2 Saturday’s off.
- Dress code – Casual.
- Take-it-when-you-need-it vacation.
- No. of working days:- 05

- Computer Science fundamentals in object-oriented design, design patterns, data structures, algorithm design,
- Proficiency with Java
- 1+ years of experience contributing to architecture and design in a product setup
Key Responsibilities
- Understand customer needs by collaborating with Product Managers and Business stakeholders
- Design, development, delivery, and support of large-scale, distributed software applications and tools
- Use software engineering best practices to ensure a high standard of quality and maintainability for all deliverables
- Work in an agile, startup-like development environment, where you are always working on the most important stuff.
- Take initiatives and come up with new ideas to invent solutions for customers
- Develop high performance, reusable, and reliable DOT net and PL/SQL code.
- Create interface services in Dot Net.
- Ensure the best possible performance and quality of the application
- Help maintain code quality, organization, and automatization
- To set and maintain coding standards.
- Able to mentor junior developers to use new coding techniques.
- Should be process-oriented.
Skills:
-Programming experience on the .NET platform in MVC framework with C# language, creating Web
applications, Web APIs, Windows Service, with good PL/SQL experience.
- PL/SQL in SQL Server/ Oracle
- Skills in HTML, C#, MVC 4, JavaScript, JQuery, AJAX, TFS, IIS
- Visual Studio 2012
- Team player with good communication skills







