Job Description – Ground Team (Field Engineers)
Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile.
Communication: Average English and good at Hindi or Local Language
Location: Delhi, Mumbai, Gurgaon, Noida, Chennai, Bangalore
Package: INR 19000 – 21000 CTC Per Month Plus Conveyance as per Policy + Insurance
Experience:
• 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories)
Roles and Responsibilities:
• Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients.
• This role is critical for ensuring that the organization's end-users have great experience with brand representative.
• The field engineer will visit PUDO Centre twice in a day – to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day.
- MUST know laptop repairs for all BRANDS and Close Tickets successfully
Must Have:
• 2-wheeler with a valid license.
• Open for field profile.
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