Computer Hardware Technician

Job Overview

We are seeking a professional, well-presented Receptionist to serve as the first point of contact for clients and visitors. The ideal candidate will create a welcoming front-desk experience while efficiently handling daily reception responsibilities and providing basic administrative support to the HR/Admin team.

Key Responsibilities

• Greet and welcome clients, visitors, and guests with professionalism and warmth
• Manage incoming calls, emails, and general inquiries promptly and courteously
• Ensure the reception area is clean, organized, and presentable at all times
• Schedule appointments and coordinate calendars as required
• Manage office supplies and coordinate with vendors and service providers
• Maintain records, files, and documents in an organized manner
• Coordinate couriers, deliveries, and incoming/outgoing mail
• Provide administrative support for meetings, interviews, and office activities
• Assist with day-to-day office operations and support other departments when needed

Required Skills & Qualifications

• Excellent verbal and written communication skills in English (Kannada proficiency is a plus)
• Professional, presentable, and well-groomed appearance
• Strong organizational, multitasking, and time-management skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Friendly, approachable, and customer-focused attitude
• Prior experience in a receptionist or front-desk role is an added advantage

Specific Responsibilities

• Minimum of 2 years Experience in Google Big Query and Google Cloud Platform.
• Design and develop the ETL framework using BigQuery
• Expertise in Big Query concepts like Nested Queries, Clustering, Partitioning, etc.
• Working Experience of Clickstream database, Google Analytics/ Adobe Analytics.
• Should be able to automate the data load from Big Query using APIs or scripting language.
• Good experience in Advanced SQL concepts.
• Good experience with Adobe launch Web, Mobile & e-commerce tag implementation.
• Identify complex fuzzy problems, break them down in smaller parts, and implement creative, data-driven solutions
• Responsible for defining, analyzing, and communicating key metrics and business trends to the management teams
• Identify opportunities to improve conversion & user experience through data. Influence product & feature roadmaps.
• Must have a passion for data quality and be constantly looking to improve the system. Drive data-driven decision making through the stakeholders & drive Change Management
• Understand requirements to translate business problems & technical problems into analytics problems.
• Effective storyboarding and presentation of the solution to the client and leadership.
• Client engagement & management
• Ability to interface effectively with multiple levels of management and functional disciplines.
• Assist in developing/coaching individuals technically as well as on soft skills during the project and as part of Client Project’s training program.

• 2 to 3 years of working experience in Google Big Query & Google Cloud Platform
• Relevant experience in Consumer Tech/CPG/Retail industries
• Bachelor’s in engineering, Computer Science, Math, Statistics or related discipline
• Strong problem solving and web analytical skills. Acute attention to detail.
• Experience in analyzing large, complex, multi-dimensional data sets.
• Experience in one or more roles in an online eCommerce or online support environment.

• Expertise in Google Big Query & Google Cloud Platform
• Experience in Advanced SQL, Scripting language (Python/R)
• Hands-on experience in BI tools (Tableau, Power BI)
• Working Experience & understanding of Adobe Analytics or Google Analytics
• Experience in creating and debugging website & app tracking (Omnibus, Dataslayer, GA debugger, etc.)
• Excellent analytical thinking, analysis, and problem-solving skills.
• Knowledge of other GCP services is a plus

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Job Description – Java Senior Developer

Job Title: Java – Senior Developer

Location: Hyderabad (Hybrid)

Job Summary: We are looking for a highly skilled Java Developer to join our team and contribute to the design, development, and maintenance of scalable applications. The ideal candidate should have strong hands-on experience in Core and Advanced Java, Spring Boot, Microservices, and cloud platforms like AWS. They must possess excellent problem-solving skills, clean coding practices, and an understanding of RESTful architecture. This role requires proficiency in front-end technologies (Angular/React), database management, and containerization (Docker/Kubernetes) to build high-performance applications.

Key Responsibilities:

• Develop, test, and maintain scalable Java applications with Spring Boot and Microservices architecture.
• Implement OOP principles, design patterns, and clean coding practices to ensure maintainability.
• Work on Spring Security, Spring Data JPA, Hibernate, and ORM frameworks for database management.
• Design and develop RESTful APIs following industry best practices.
• Utilize front-end frameworks (Angular, React, JavaScript, jQuery, HTML, CSS) to build user-friendly interfaces.
• Work with cloud platforms (AWS, Azure, or GCP) and containerization tools like Docker and Kubernetes.
• Optimize application performance by writing efficient, scalable, and secure code.
• Implement CI/CD pipelines and automate deployments using Docker, Kubernetes, or EKS.
• Write unit and integration tests to ensure robust and error-free code.
• Collaborate with cross-functional teams to enhance application functionality and user experience.

Required Qualifications & Skills:

• 5-10 years of hands-on experience in Core and Advanced Java development.
• Strong knowledge of multithreading, exception handling, servlets, and filters.
• Expertise in Object Oriented Design.
• Experience in designing and developing Microservices-based architectures.
• Proficiency in Spring Boot, Spring Security, Spring REST, and Hibernate (JPA).
• Strong SQL scripting skills and knowledge of relational databases (MySQL, SQL Server, Oracle, etc.).
• Hands-on experience with UI frameworks (Angular, React, JavaScript, TypeScript).
• Working experience with cloud platforms (AWS, Azure, or GCP).
• Knowledge of CI/CD pipelines, Docker, Kubernetes (EKS), and RESTful application integration.
• Understanding of OOP, SOLID principles, and clean code best practices.
• Strong problem-solving, analytical, and debugging skills.
• Bachelor's degree in Computer Science, Software Engineering, or a related field.

About TechGrit:

TechGrit is a custom software development services company dedicated to accelerating business growth through high-performing Agile teams. We specialize in delivering diversified and unique solutions across various industries, including ConstructionTech, HealthTech, FinTech, and HighTech. Our team of champion developers works closely with clients to design and develop custom software solutions that meet their business needs.

Our Mission:

To deliver high-quality and cost-effective software solutions that help companies and entrepreneurs achieve their goals and stay ahead of the competition.

Our Vision:

To be the most trusted technology partner for our customers, accelerating their business growth through innovation, reliability, and excellence by best-in-class people.

Our Core Values:

·      Customer Obsession

·      Excellence

·      Innovation

·      Teamwork

·      Integrity

·      Empathy

Join TechGrit and be part of a team that values innovation, excellence, and teamwork. We are committed to creating an inclusive environment where all employees feel valued and respected. If you are passionate and want to contribute to our mission and vision, we would love to hear from you.

• Good understanding and experience of HTML / CSS / Javascript / Webpack / Bootstrap.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Expertise with Web Services / REST APIs.
• Proficiency in Linux and deployment on Linux.
• Familiarity with Redux Thunk / Redux Saga will be an added advantage.
• Skillful experience in Node JS / Express / MongoDB will be a plus.
• Understanding of mobile cross-platform frameworks like React Native.
• Knowledge of AWS services like S3, EC2 would be valuable.

Hands-on experience in React.js  and Good understanding of core concepts

Hands-on experience in state management libraries like Redux.

Hands-on experience in HTML5 & CSS3 and JavaScript.

Experience integrating with Restful web services

Proficient with ES6/7/8 syntax and concepts

Proficient knowledge of cross-browser compatibility issues

Knowledge of modern authorization mechanisms, such as JSON Web Token

Experience with common front-end development tools such as Babel, Web pack, NPM.

Artwork Flow website: https://www.artworkflowhq.com/">https://www.artworkflowhq.com 

Bizongo: https://www.bizongo.com">https://www.bizongo.com 

Artwork Flow is the Global SAAS platform by Bizongo for Product Packaging Management and Label Proofing. It’s a cloud-based collaboration platform to review & approve creative packaging projects to accelerate new product launch.

We are helping brands across industries such as Food and Beverages, Pharmaceuticals, Cosmetics, Personal Care, Chemicals, Consumer goods, and more.  Our capterra score of 4.5 is a testimony to our customer obsession.

We function as a startup within Bizongo and we are looking to onboard driven individuals for Product and Engineering, as we grow Artwork Flow into North America, Europe and other global markets.

We have a few of the best investors on board including the likes of Accel, Chiratae, B-Capital Group, IFC (World Bank group), CDC group and Schroeder Adveq

You’ll be a great fit if you:

• Strong proficiency in Java and building scalable enterprise applications
• Can think of architectural design at scale
• Love solving complex and challenging problems
• Have good knowledge of design and architectural patterns
• Thrive to implement Industry’s best practices and coding standards
• High obsession for Quality and Performance
• Good knowledge on performance optimization, SQL tuning, caching techniques
• Like to collaborate with people, share knowledge, learn from others and mentor juniors

Additional Perks - 

• Medical Insurance 
• Flexible Work hours 
• Casual Dress Code 
• Recreational Facility

•   Skillset and experience in Magento 2.x.
• More than 4 years of experience
• Experience in Agile Methodology is preferred
• Strong functional and code-level knowledge of all Magento components and relevant eCommerce technologies.
• Sound experience and knowledge of PHP 7.x and MySQL.
• Knowledge of Magento design patterns & EAV structure.
• Skilled in Object Oriented Programming (OOPs) and having a good understanding in MVC frameworks: Symfony and/or Zend framework.
• Should have experience in design & develop custom Magento 2 modules/extensions and new functionality.
• Presentation skills and ability to work under pressure
• Should be able to customize various custom and 3rd party Modules.
• Ability to use GIT, Composer, and CLI.
• Experience in API Integration with 3rd party ERP systems & 3rd party services.
• Experience in Payment & Shipment Gateway integration.
• Demonstrated knowledge of JavaScript, jQuery, HTML5, CSS3.
• Knowledge of Magento site optimization techniques.
• Experience of Knockout.js will be a plus
• Good Communication skills