Business Development Executive

Job Description

C# .NET developer to work on the design and development of web application that works across all commercial browsers and mobile devices.

The Responsibilities

• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

• Write clean, scalable code using .NET programming languages.

• Coordinate with other software professionals and developers.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis; recommending changes in policies and procedures.
• Provides information by collecting, analysing, and summarizing development and service issues.

 Benefits

• Strong Design and Development Experience building highly secure and performing web applications, API.
• Opportunity to upgrade as a full stack engineer.
• Flexible to learn new technologies.

• Should be well versed with Data Structures & algorithms
•  Understanding of software development lifecycle
•  Excellent analytical and problem-solving skills.
•  Ability to work independently as a self-starter, and within a team environment.
•  Good Communication skills- Written and Verbal

• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

- Work with development teams and UI/UX designers to ideate software solutions.

- Design client-side and server-side architecture.

- Build the front-end of applications through appealing visual design.

- Develop and manage well-functioning databases and applications.

- Test software to ensure responsiveness and efficiency.

- Troubleshoot, debug and upgrade software.

- Create security and data protection settings.

- Build features and applications with a mobile responsive design.

- Write technical documentation.

- Excellent verbal communication skills.

- Good problem-solving and logical skills.

Desired Profile:

Experience with web technologies including HTML, CSS, JS, AJAX, Bootstrap, Jquery etc.

- Experience in Web Application Development using PHP/MySQL.

- Knowledge of object-oriented PHP programming.

- Understanding of MySQL databases and their declarative query languages.

-  Responsible for handling a projects using MVC framework CodeIgniter/Laravel.

- Design interchange of data between the server and the client using RESTful/GraphQL.
- Understanding accessibility and security compliance.

- Build efficient, testable & reusable PHP modules in latest version.

- Should have basic knowledge in Scrum and Git.

About the role:

Associate Product Manager - Growth

As an Associate Product Manager at ForeignAdmits, you'll be responsible for driving the growth of one of the flagship products, owning the product's end-to-end acquisition/ activation/ conversion/ retention funnels. You'll identify users' needs and turn those insights into products that users love. You’ll be closely working with the PMs and CEO in driving the product vision.

Responsibilities:

• Working closely with the Backend Engineering & Front-end Engineering, Design, Operations, and Customer Experience teams to deliver world-class customer-obsessed products and features.
• Be the voice of the customer. Develop a deep understanding of our customers and build the best product user experiences on their behalf through market research, experimentation, user testing, and data analysis.
• Research and translate industry problems into solutions through the use of technology and data. Your solutions should create a measurable "impact" on the lives of consumers.
• Create detailed product requirement documents and user stories with an ability to imagine the user journeys - happy paths, unhappy paths, and edge cases
• Empathize with dozens of personas and use cases, and think user-first.
• Have a data-oriented approach and an eye for numbers, insights, and metrics.
• Define and analyze metrics that inform the success of products.
• Build user insights and recommendations from the data. Create user cohorts and funnels to understand user behavior.
• Ability to think creatively, deal with ambiguity, and manage fast-paced environments and changing priorities.
• And most essentially, a founder's mindset: is to own initiatives & deliver results.

Requirements:

• 0-1 year of relevant product management experience in consumer product organizations
• High energy and high ownership individual with a keen interest in building 0 to 1 systems that have large-scale real-world impact
• Good understanding of UX Design practices in the consumer internet space
• Ability to think granularly and are hungry to learn and evolve in all things.
• Bias for action and experience making things happen in a fast-paced, dynamic environment.
• Strong written and verbal communication skills with a knack for articulating customer challenges clearly.
• Analyze and synthesize data, including writing SQL
• Proficient with data analytics tools like Google Analytics, Mixpanel, Adobe Omniture, etc., or the equivalents.

Good to have:

• Bachelor's degree in Computer Science or related fields, or equivalent practical experience with a deep understanding of technology platforms

What do we value?

• High energy and high ownership
• Data-driven decision making
• Ability to constantly experiment.
• Hungry for learning and a bias for action.
• Clearly articulate the user needs and insights & translate them into recommendations.

What does ForeignAdmits bring to the table:

Apart from monetary benefits, we offer

• An informal and self-managed work culture.
• Freedom to experiment with new ideas and technologies.
• A highly motivating work environment where you learn exponentially and grow with the organization.
• An opportunity to create an impact at scale.
• Opportunity to be a part of team to see our next series of funding 

http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention. 

To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video 

We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a  high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.

1. Performs diagnostics and maintenance of Applications
2. Configures and troubleshoots backend Applications
3. Performs customer request/problem identification and follows defined procedures to resolve correctly.
4. Does incident tracking and takes necessary action to resolve the issue
5. Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
6. You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
7. Managing communication channels, such as e-mail, phone and other support management applications.
8. Maintaining high customer satisfaction ratings and service level agreements
9. May complete and resolve non-call customer contact requests received by web or email
10.  

We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy. 

An ideal candidate would have the following qualifications: 

1. Education in an IT background or 2+ years of working experience with Linux/Unix environments. 
2. Knowledge of AWS or other Public Cloud Platform
3. Scripting with BASH or Python - intermediate level

• Log parsing and analysis

1. Flexibility in using different technologies/platforms

An ideal candidate would have the following skills:

1. Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
2. Problem articulation: Ability to ask+articulate customer problems & translate a solution. 
3. High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined 
4. Team player: Is able to shift between coordination, cooperation and collaboration quickly.
   
   5. Agility: Ability to quickly assess the situation and display a strong bias for action.
   
   Location: Bangalore is preferred
   Bonus: If you have experience working with B2B startups & technical client support roles

• We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
• We take growth & learning seriously, you will have excellent mentors.
• Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

Experienced with Azure DevOps, CI/CD and Jenkins.

Experience is needed in Kubernetes (AKS), Ansible, Terraform, Docker.

Good understanding in Azure Networking, Azure Application Gateway, and other Azure components.

Experienced Azure DevOps Engineer ready for a Senior role or already at a Senior level.

Demonstrable experience with the following technologies:

Microsoft Azure Platform As A Service (PaaS) product such as Azure SQL, AppServices, Logic Apps, Functions and other Serverless services.

Understanding of Microsoft Identity and Access Management products such including Azure AD or AD B2C.

Microsoft Azure Operational and Monitoring tools, including Azure Monitor, App Insights and Log Analytics.

Knowledge of PowerShell, GitHub, ARM templates, version controls/hotfix strategy and deployment automation.

Ability and desire to quickly pick up new technologies, languages, and tools

Excellent communication skills and Good team player.

Passionate about code quality and best practices is an absolute must

Must show evidence of your passion for technology and continuous learning

Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.   

The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time. 

This role has 3 layers to it - 

Solutioning 

• Configure all features of the company application, groups, and security settings in the company and other EAS systems.
• Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
• Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
• Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.

Technical Enablement 

• Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
• Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
• Drive existing and new product feature adoption across Customers.
• Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
• Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
• Ensure Application Analysis and technical reviews are happening at the right time, within SLA.

Technical Account Management

• As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
• During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
• Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
• Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.

What are we looking for?

• Has preferably worked in Product based or Consulting companies for International customers
• Comes with a work experience of 6+ years 
• Should be strong with Javascript, HTML, and CSS 
• Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
• Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.  

We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile / desktop web app & handle its integration with back-end. 

Responsibilities

• Develop user interfaces for modern rich internet applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for React JS and React Native projects
• Develop application code and unit tests in React Native. 
• Ensuring high performance

Qualifications

• BSc/BE/BTech in Computer Science, Engineering, or a related field
• 4+ years of experience with React and React Native
  Good working knowledge of Firebase
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands-on and implements complex React JS and React Native modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Strong experience in Java Development
• Deep expertise and hands-on experience with Web Applications
• Experience in programming languages such as HTML, CSS, JavaScript, JQuery, React JS, and API.
• Expertise in Java, Spring Boot is an added advantage.
• Hands-on design experience with Web Services (REST, SOAP, etc ..).
• Strong grasp of security principles.

Abilities:

• Developer with  strong ability to develop web application using Java and ReactJS
• Should be able to code, design, and implement
• Maintain code integrity and organization