Business Development Executive

Job Description

§ Configuration & Programming of wireless data modems for IoT

§ NOC based support to field engineering team

§ System provisioning on ERP

§ MIS generation

§ Testing & Debugging

§ Impart technical training

§ Resolve Technical Queries

§ Ensure ticket resolution within TAT

Desired Candidate Profile

• B.Tech/Diploma in Computers, E&C
• Above 75% in Class XII
• Excellent Communication
• Excellent IT skills, Excel, Word, Android
• Team player
• Calm, mature & able to handle difficult situations
• High Energy
• Self Motivated

Greet and assist patients, visitors, and staff.

- Manage incoming calls and route them appropriately.

- Schedule and confirm appointments.

- Maintain front desk area and ensure cleanliness.

- Handle patient inquiries and provide accurate information.

- Support administrative duties such as filing and documentation.

- Maintain visitor logs and security protocols.

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

DevOps Engineer

1.   Should have at least 5+ years of experience

2.   Should have working experience in Docker, Microservices Architecture Application Deployment, GitHub Container Registry, GitHub Actions, Load Balancer, Nginx Web server, 

3.   Should have working expertise in CI/CD tool

4.   Should have working experience with the bash script

5.   Good to have at least one cloud platform services knowledge

• Install, configure, and maintain Kubernetes clusters.
• Develop Kubernetes-based solutions.
• Improve Kubernetes infrastructure.
• Work with other engineers to troubleshoot Kubernetes issues.

• Kubernetes administration experience, including installation, configuration, and troubleshooting
• Kubernetes development experience
• Linux/Unix experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Job Summary:

We are seeking a skilled Talent Acquisition Specialist to manage the end-to-end recruitment process. This role involves sourcing, attracting, and hiring top talent to meet the company’s staffing needs.

Key Responsibilities:

Develop and execute recruitment strategies to attract qualified candidates.

Create job descriptions and post job openings on various platforms.

Screen resumes, conduct interviews, and manage candidate assessments.

Coordinate with hiring managers to understand staffing requirements.

Maintain a positive candidate experience throughout the hiring process.

Utilize recruitment metrics to improve hiring practices.

Qualifications:

Bachelor’s degree in Human Resources, Business, or related field.

Proven experience in recruitment or talent acquisition.

Strong understanding of HR practices and employment laws.

Excellent communication and interpersonal skills.

Ability to work independently and manage multiple tasks.

Preferred Skills:

Experience with Applicant Tracking Systems (ATS).

Familiarity with social media recruiting.

Requirements:

Expe

rience: 6month-1Year

• Planning and scheduling Deliverability Assessments (DA) for critical deals
•  Review of overall solution approach
•  Coordinating with service-line Subject Matter Experts(SME) and facilitating DA
•  Review the solution and identify risks based on experience/expertise in specific service-lines
• Articulation of risks and creation of risk reports based on SME connects
• Coordination with key stakeholders on risk mitigation/closure actions
• Creation of RAID(Risk-Assumption-Issue-Dependency) logs for senior leadership reviews