Market Research Executives

We’re seeking a highly experienced and certified Salesforce Platform Architect with deep expertise in Salesforce Platform Solutioning and Administration. This role is pivotal in bridging business needs with technical execution, driving digital transformation across CRM initiatives in the organization. You’ll lead Platform Architecture, solution design, stakeholder collaboration, and platform optimization for high-impact service delivery.

Requirements:

• 10–15 years of hands-on experience in Salesforce, with strong exposure to Architecting solutions across Financial Services Cloud, Data Cloud and Marketing Cloud.
• Salesforce certifications such as Platform Architect, Financial Services Cloud Consultant, Service Cloud Consultant, or Application Architect.
• Proven ability to translate financial business processes into technical solutions.
• Experience with Enterprise Integrations with Salesforce.
• Experience with contact center technologies, including CTI integration, case routing, and service analytics.
• Strong understanding of financial products, customer lifecycle management, and regulatory compliance.
• ⁠Proficiency in Apex, Flow, Lightning Components, and data modeling.
• Knowledge of Genesys Cloud, API Gateways like Apigee is an added advantage.

Key Responsibilities:

• ⁠Act as the strategic interface between business units and technical teams to align Salesforce capabilities with programs/projects and business goals.
• ⁠Perform all activities in defining architecture, detailed design and solution approach for CRM centric programs in the enterprise.
• ⁠Support implementation and optimization of Salesforce FSC and Service Cloud for contact center operations.
• ⁠Design scalable solutions for customer onboarding, relationship management, and service automation.
• ⁠Integrate Salesforce with core systems, data platforms, third-party apps, and telephony platforms (e.g., CTI, IVR).
• Ensure compliance with financial regulations and data privacy standards.
• ⁠Conduct stakeholder workshops, training sessions, and platform demos to drive adoption.
• ⁠Stay current with Salesforce releases, especially FSC, Data Cloud, Marketing Cloud and AI-driven service enhancements

• SAP IS-U FICA Functional Support
  Ø Conceptualizing & Mapping of Business Scenarios
  Ø Business requirement understanding same to be given to developer
  Ø Functional support for all Collection(FICA) processes.
  Ø Having expertise & understanding the migration activity
  • SAP IS-U Developments
  Ø Preparing Functional Specification Document
  Ø Implementation/Execution of developmental logic
  Ø Technical / Functional testing of IS-U FICA developments
  • SAP Roles & Authorization
  Role assignment to user ,New role/object/field creation according to requirement.

About FOY

FOY is transforming employee engagement and workplace experiences through innovative solutions that help organizations build stronger, happier, and more connected teams. We are looking for a creative and strategic Senior Social Media Manager to lead our social media presence, strengthen brand awareness, and drive audience engagement across digital platforms.

Role Overview

The Senior Social Media Manager will be responsible for developing and executing FOY's social media strategy across multiple channels. The ideal candidate should have a strong understanding of content marketing, social media trends, community management, brand storytelling, and performance analytics. This role requires a blend of creativity, strategic thinking, and data-driven decision-making.

Key Responsibilities

• Develop and execute comprehensive social media strategies aligned with business and marketing objectives.
• Manage and grow FOY’s presence across platforms including LinkedIn, Instagram, Facebook, X, YouTube, and emerging channels.
• Create, plan, and oversee the social media content calendar.
• Collaborate with design, content, and marketing teams to create engaging and impactful content.
• Lead social media campaigns from concept to execution, ensuring timely delivery and measurable outcomes.
• Monitor industry trends, competitor activities, and emerging social media opportunities.
• Manage community engagement, audience interactions, and brand reputation across platforms.
• Track, analyze, and report social media performance metrics, providing actionable insights and recommendations.
• Work closely with the performance marketing team to amplify content and optimize campaign performance.
• Coordinate with internal stakeholders to promote company initiatives, events, partnerships, and product launches.
• Mentor and guide junior social media executives and content creators when required.

Required Skills & Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, Digital Marketing, or a related field.
• 5–8 years of experience in social media management, digital marketing, or brand communications.
• Proven experience managing social media accounts for brands with measurable growth and engagement results.
• Strong understanding of platform algorithms, audience behavior, and content optimization strategies.
• Excellent copywriting, communication, and storytelling skills.
• Experience with social media management and analytics tools.
• Ability to interpret data and convert insights into actionable strategies.
• Strong project management and stakeholder management skills.
• Experience in planning and executing organic and paid social media campaigns.

Preferred Skills

• Experience working in startups, SaaS, HRTech, Employee Engagement, or B2B technology companies.
• Knowledge of influencer marketing and partnership campaigns.
• Familiarity with video-first content strategies and short-form content platforms.
• Experience with social listening and reputation management tools.

Key Attributes

• Creative thinker with strong attention to detail.
• Self-driven and highly organized.
• Strong leadership and team collaboration skills.
• Ability to thrive in a fast-paced startup environment.
• Proactive, analytical, and results-oriented mindset.

What We Offer

• Opportunity to build and scale a growing brand.
• Collaborative and entrepreneurial work environment.
• Exposure to strategic marketing initiatives and leadership interactions.
• Career growth opportunities in a rapidly growing organization.

Requirements:

• 7+ years in enterprise application development
• Proven track record of delivering complex digital solutions
• Advanced knowledge of React hooks, context API, and component and global state management
• Experience with atomic design, component libraries, and TypeScript
• Proficiency in React performance optimization and modern features
• Strong experience with modern .NET (6+)
• Proven track record applying Clean Architecture & Clean Code & SOLID principles & DDD patterns
• Expertise in building scalable REST APIs and microservices
• Experience with Azure Service Bus, Event Grid, and message-based architectures
• Proficiency in resources like App Insights, Function Apps, Key Vaults, and App Services
• Expertise in cloud development and deployment strategies
• Strong understanding of business needs, ability to meet them by creating cutting-edge solutions
• Brilliant communication abilities, knowing how to explain technical details and processes to a non-tech person
• Fluency in English

Nice to have:

• Test automation (Playwright/Cypress)
• Building CI/CD pipelines in Azure DevOps
• API-first development and OpenAPI specifications
• Experience with agile at scale (SAFe/Spotify)
• Proficiency with AI-powered development tools (GitHub Copilot, Cursor, etc.) to enhance productivity
• Bachelor's or Master's degree in Computer Science or a related field

 Responsibilities:

• Front-end, API, and back-end development, ensuring the successful delivery of digital solutions
• Drive innovation by staying informed about emerging technologies, industry trends, and best practices
• Collaborate with the Product Manager, UX/UI Designers, and Engineering Manager to define agile technical requirements, provide technical estimation, and prioritize backlogs based on business needs and technical feasibility
• Participate in sprint planning, backlog grooming, and release planning meetings to ensure alignment between technical implementation and product roadmap
• Participate in hands-on development activities, including coding, debugging, and troubleshooting, to deliver high-quality applications
• Design, architecture, development of digital applications, ensuring adherence to best practices, coding standards, and architectural principles
• Design scalable architectures for multi-region deployment
• Implement test automation strategies and frameworks to automate testing processes and ensure the quality and reliability of applications
• Automate test cases and integrate testing into the CI/CD pipeline
• Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines
• Define and implement code best practices, development standards, and documentation processes to maintain code quality and readability
• Integrate digital applications with existing digital assets, backend systems, and third-party APIs, ensuring seamless data exchange and interoperability
• Collaborate with integration teams to design and implement integration solutions that meet business requirements and architectural standards
• Communicate technical concepts and solutions to non-technical stakeholders in a clear and understandable manner

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Java Developer Requirements

·        Minimum 7 to 15years of experience in Java/J2EE

·        Outstanding skills in Java Struts, JSP, Hibernate

·        Capability to understand DB design, SQL queries

·        Experience in JavaScript, JQuery, JSON and AJAX

·        Strong Object Oriented Analysis and Design skills

·        Knowledge in source version control such as GIT

·        Understanding on Agile methodologies

No of Opening: 7

Location: Chennai/Madurai (WFO)

·        Degree in Computer Science or related field.

·        Experience with user interface design, database structures, and statistical analyses.

·        Analytical mind-set and good problem-solving skills.

·        Excellent written and verbal communication.

·        Good organizational skills.

·        Ability to work as part of a team.

·        Attention to detail.

• Work closely with Engineering and Product teams to provide platform features and components to support Ingenio’s business objectives.
• Participate in the design and development of the company’s e-commerce layer.
• Translate Product requirements into scalable technical solutions, write high-quality code, conduct unit testing, provide technical leadership, and communicate project status to team members and stakeholders.
• Influence technical debt by re-designing components and adopting new technologies 

What You'll Need To Be Successful

• 4 - 8 years of experience in software development.
• Expertise in C# and .NET framework.
• Expertise in developing services (SOAP-WCF and REST) and web development frameworks like ASP.NET MVC.
• Good knowledge of database concepts and Microsoft SQL Server.
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
• Design and develop robust and scalable software components.
• Strong analytical and troubleshooting skills.
• Bachelor's degree in Computer Science or a technical field.

About the company

One of Asia’s largest global sports media property in history with a global broadcast to 150+ countries. As the world’s largest martial arts organization, the company is a celebration of Asia’s greatest cultural treasure, and its deep-rooted Asian values of integrity, humility, honor, respect, courage, discipline, and compassion.

About the Role

The Company's Engineering team in Bangalore, India is building products for the Martial Arts fans across the world. As part of the engineering team, you would be expected to have deep technology expertise with a passion for building highly scalable products.

This is a unique opportunity where you can impact the lives of people across 150+ countries!

Responsibilities
• Own architecture, design, development, and implementation of different
modules/features of the front-end applications at ONE
• Be up to date with the latest trends in React ecosystem
• Bring in industry best practices
• Take ownership to drive an initiative to completion
• Discover opportunities for performance improvements
• Recommend ways to improve reliability, efficiency and code quality
• Focus on continuous delivery and reducing complexity
• Carry out code reviews and manage pull requests within the frontend application
development team

Requirements
• Overall 4.5+ years of experience in frontend development using React, Redux.
• B.E/B.Tech in CS or equivalent streams from institute of repute (IITs, NITs, BITs,
IIITs or equivalent)
• Ability to write readable and maintainable JavaScript code
• Ability to build pixel-perfect user interfaces with smooth interactions
• Knowledge of Web technologies and concepts -HTML, CSS, REST APIs, Caching, etc.
• Experience in Vue.JS and Angular.JS is a plus.
• Experience using web build tools, such as Webpack, Babel, NPM, Yarn, etc.
• Solid understanding of how web applications work including OWASP, XSRF,
Security, Session management and best development practices.
• Experience in Cloud-based technologies such as AWS or Azure.
• Experience with handling Services, RESTful APIs and developing for high-volume
web applications. Experience in Microservice architecture and practices.