Sales Recovery Officer

REQUIRED SKILLS AND QUALIFICATIONS:

• Strong proficiency in Java, Spring Boot, REST APIs

• Experience with CMS platforms (e.g., Alfresco, docdoku) and CCMS (e.g Oxygen Web XML Editor, IXIASOFT, DITA-based systems)

• Experience with PLM tools such as Siemens Teamcenter, PTC Windchill

• Experience working with microservices, and cloud-native architectures

• Understanding of CMS metadata structures, workflows, and versioning

• Understanding of Adobe FrameMaker, Illustrator – Nice to Have

Need immediate joiner who can join in 15 Days

ROLES & RESPONSIBILITIES

• Develop and implement CMS/CCMS-based solutions tailored to structured product content workflows (backend aspects)

• Design and build integrations between CMS/CCMS platforms and PLM systems

• Develop scalable backend (Java/Spring Boot) services for CMS/CCMS platforms

• Work closely with BA, UI/UX, and architecture teams to ensure backend aligns with business and UI needs

• Support data models and metadata-driven content structures from a backend data handling perspective

• Understand content authoring and publishing processes to support backend workflows and automation

• Implement versioning, content lifecycle workflows, and reusable content modules (backendlogic and APIs)

• Participate in Agile ceremonies including sprint planning, reviews, and demos

• Contribute to CI/CD pipelines related to backend build, test, and deployment.

Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

Role & Responsibilities

work with peers in Product, QA, and other Engineering departments;

coach and mentor team members;

cautiously drive adoption of new technologies and processes;

preserve our engineering values of quality, scalability, and maintainability;

“see around corners” — identify blind spots and prioritize work across teams;

work with international teams to ensure successful product development and delivery; and

own the overall architecture and systems engineering for your products.

We are looking "Sr.Executive Accounts/Finance" for Reputed Client @ Permanent Role

Experience: 6 - 8 Yrs

• Financial planning, Costing and budgeting, Audit, MIS, Risk management,

• Taxation -Direct & Indirect

• Invoicing/Vendor Bills /GL Entry /Accounting [US & India-Journals &Adj Entry]

• Contracts(SOW,PO's ) & B2B contracts

• Project Maintenance

• Time Sheet Overseas & India

• Forex Entry & Regularization

• Statutory Follow up & Reports

• ROC/MCA Related Follow up and Documentation

• Asset Register

• STPI and Bank Regularization

• Good To Have Skills:Tally Knowledge and Quick Books.

Key Responsibilities: 

• Responsible for Accounting, Financial planning, Audit(Statutory, Internal, Tax), MIS, strategy partner to top management, Risk management, Taxation -Direct & Indirect

• Forecast monthly, quarterly and annual results, alignment to planning

• Conduct risk management

• Allocate resources and manage cash flows

• Conduct profit and cost analyses, monthly, quarterly, yearly financial closings

• Develop secure procedures to maintain confidential information

• Ensure all accounting activities and internal audits comply with financial regulations

• Recommend cost-reducing solutions

• Professional Attributes: 

• Strong Leadership Skills, Negotiation and Influencing Skills, Drive Change, Eye to Detail,

• Self-motivator, urge to build and grow the Organization

• Educational Qualification: CA / ICWA] Inter

Behavioral Attribute:

• Well adapt to Start-up culture, Strong Integrity, Driven by Values

• English + Local Language proficiency + Additional Language is added advantage

Hi

Greeting From MNR

Urgent opening for Product Manager

Location – Mumbai (WFO)

Position Overview:

Product Manager, who reports and directly works with the VP Operations and manages end to end product life cycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the development team to deliver winning products in line with organization’s core values and ethics.

Primary Responsibilities:

• Automate workflows for Caregivers and Patients.
• Gathers, manages, and prioritizes business requirements..
• Works closely with Technology, Sales, Marketing, and support to ensure business case and customer satisfaction goals are met.
• Develops the business case for new products, improvements to existing products, and business ventures.
• Develops positioning for improving the app experience of gig workers
• Helps optimize conversion of leads from our own website.
• Contribute your expertise to product documentation, training materials and marketing collateral for each product offering.

Education and Experience:

Selection based on expertise and depth of domain in B2C sectors preferably startups which catering to target centric hyper-growth organizations. However prior experience of1-2years in Consumer Product Development/ Digital Consumer Product would be preferable.

Designation: Game Designer

Department: Game Development Team

Location: Bangalore

Qualification: Any Graduate or Post Graduate

Experience: 3+ years of relevant experience in mobile game design, including at least one year on a game in live ops.

Responsibilities:

1. Experience building in-game content designed to appeal to a specific audience
2. Deep understanding of game currency and reward systems
3. Experience writing clear and concise specs, user flows, and feature documentation
4. Wide exposure to having played a variety of mobile and computer games
5. 300+ hours of obsessive gaming experience in the last 1 year.
6. Excellent written and verbal communication via phone, email and in-person meetings.
7. Strength in collaborating with cross-functional teams

Skills:

1. Proactivity - acts without being told; Brings new ideas in marketing.
2. Organization and Planning - schedule, budget, focus on key priorities. Highly process driven.
3. Handles pressure well - performs well under pressure; sets goals for self and product, and stays focused on the goals.
4. Team Player - Works well with cross-functional teams; overcomes obstacles by collaborating with others. Can inspire teams.
5. Analytical Skills - structure and process qualitative/quantitative data draw insights.
6. Attention to Detail - doesn’t let important details slip or derail projects.
7. Tech Skills - Strong technical background in game development
8. Creative- has the ability to think outside the box; willing to take calculated risks with innovative solution approaches
9. Decisive - ability to make informed decisions and stand by them

Salary: Upto 6LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

• The Architect/ Lead Backend Engineer will handle the digital experience from inception to go-live model.
• The role holder is expected to create a vision and roadmap for the digital experience to provide best in class customer experience for each of the product solutions handled.  The role holder will play a critical role in leading the innovation and growth of our front end web and mobile platforms.
• Must be from Good Companies and have been working on high Scale of Traffic
• Proficiency in engineering practices and writing high quality code, with expertise in either one of Java or Groovy or Go.
• 3+ years of experience building microservices.
• Strong experience in architecting and building distributed systems, scalability, and availability
• Strong knowledge of data structures, algorithms, and designing for performance
• Strong knowledge of cloud technologies like AWS/Google Cloud/Azure
• Good understanding of RxJava or Actors framework
• Proficient with RDBMS
• Strong knowledge on data stores, database design, data modelling and SQL queries
• Extensive experience building and owning large- scale distributed backend systems
• Experience working with three or more of : Unix/Linux environments, Distributed and parallel systems, Workflow automation, CI/CD Platform development, Cloud platforms development e.g. AWS/GCP, Kubernetes/Container platforms based development 

Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.

The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.

The Role - Account manager
As the account manager, you’ll be responsible for building relationships with and upselling to some of the best known Indian and eventually global brands.

*Your core areas of ownership would be - *

• Nurturing the qualified leads: Once the opportunities are qualified, you will help the Chief sales officer to guide the leads through our sales process, which will involve a mix of in person, video call and telephone activities.
• Collaboration with client SPOCs: Create close working relationships with clients on the ground and engage with the SPOC on a frequent basis
• Project manage the delivery
• Keep the NPS high
• Proactively identify bottlenecks in end-user experience and think of ways to resolve them

You have:

• Proven ability to engage with service side client professionals (department heads as well as CXOs)
• Experience of managing large scale account activities with large enterprises with multiple stakeholders as well as promoter-driven organisations
• Masterful communication skills, both verbal and written
• Ability to forge and build relationships at a senior level - crossing multiple sectors and geographies.
• Public speaking experience: Commanding an audience of 1 or 50, both in person and over video conference

*Brownie points for being: *

• A growth-oriented, curious person interested to understand the science of mental health and wellbeing, our value proposition and the competitor landscape.
• A genuine and empathetic person. Brownie points if you have battled with any kind mental or large wellbeing issues - diagnosed or undiagnosed in the past

The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.