
Job Summary:
We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain operating systems and software applications.
- Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
- Respond to technical support tickets via phone, email, or in person.
- Set up user accounts, permissions, and passwords in accordance with company policies.
- Ensure data backup and recovery processes are in place.
- Maintain asset records and update inventory logs.
- Coordinate with vendors for hardware replacements or repairs.
- Provide support during software and hardware upgrades.
- Document technical issues and resolutions in the support ticketing system.
Required Skills:
- Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
- Familiarity with remote desktop tools and help desk software.
- Basic understanding of Active Directory and system security.
- Good problem-solving and communication skills.
- Ability to work independently and under pressure.
Educational Qualification:
- Diploma / Graduate in IT, Computer Science, or related field.
- Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.
Preferred Experience:
- 0–2 years of experience in desktop or IT support.
- Experience in handling onsite and remote support for users.

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About UpSolve
We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.
What you will do
- Stay informed on new technologies and implement cautiously
- Maintain necessary documentation for the project
- Fix the issues reported by application users
- Plan, build, and design solutions with a mental note of future requirements
- Coordinate with the development team to manage fixes, code changes, and merging
Location: Mumbai
Working Mode: Remote
What are we looking for
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Minimum 2 years of professional experience in software development, with a focus on machine learning and full stack development.
- Strong proficiency in Python programming language and its machine learning libraries such as TensorFlow, PyTorch, or scikit-learn.
- Experience in developing and deploying machine learning models in production environments.
- Proficiency in web development technologies including HTML, CSS, JavaScript, and front-end frameworks such as React, Angular, or Vue.js.
- Experience in designing and developing RESTful APIs and backend services using frameworks like Flask or Django.
- Knowledge of databases and SQL for data storage and retrieval.
- Familiarity with version control systems such as Git.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to work effectively in a fast-paced and dynamic team environment.
- Good to have Cloud Exposure


Requirements:
· Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience).
· Minimum of 4 years of professional Python development experience.
· Strong expertise in Django framework and its ecosystem.
· Proficiency in web development technologies such as HTML, CSS, JavaScript, and front-end frameworks.
· Experience with database systems like PostgreSQL, MySQL, or MongoDB.
· Knowledge of RESTful API design and integration.
· Familiarity with version control systems, especially Git.
· Excellent problem-solving and debugging skills.
· Strong communication and collaboration skills.
· Self-motivated and able to work independently or in a team.
· Experience with React.js and Docker is a plus.
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people


● Managing and guiding a team of junior developers for timely delivery of product and
milestones
● Optimization of the application for maximum speed and scalability
● Implementation of security and data protection
● Design and implementation of data storage solutions
● Design & Build: Designing and developing high-volume, low-latency applications for
mission-critical systems, and delivering high-availability and performance.
● Collaborate - Collaborating within your product streams and team to bring best
practices and leverage a world-class tech stack.
● Measurable Outcome - You will need to set quantifiable objectives that encapsulate
the quality attributes of a system. The fitness of the application is measured against
set marks.
● DevOps - You will need to set up every essential (tracking/alerting) to make sure the
infrastructure/software you built is working as expected.
● Design and development of our REST APIs
● Help maintain code quality, architecture, and automation
Required Knowledge and Skills
● 3 - 5 years of experience working in backend development technologies and DevOps
● Highly curious and ready to dive into complex technical challenges.
● Proficiency in development and scripting in Python, Django/Flask framework.
● Database design and management, including being up on the latest practices -
bonus points for MySQL and MongoDB
● User authentication and authorization between multiple systems, servers, and
environments
● Integration of multiple data sources and databases into one system
● Management of hosting environment, including database administration and scaling
an application to support load changes
● Setup and administration of backups
● Understanding differences between multiple delivery platforms such as mobile vs
desktop, and optimizing output to match the specific platform
● Creating database schemas that represent and support business processes
● Implementing automated testing platforms and unit tests
● Understanding of “session management” in a distributed server environment
● Server management and deployment for the relevant environment
● Appreciation for clean and well-documented code
● Hands-on experience with architecture and structural design patterns
● Expertise in designing, developing, deploying, and integrating RESTful APIs
● Ability to understand business requirements and translate them into technical
requirements
● A knack for benchmarking and optimization
● Proficient understanding of code versioning tools, such as Git
Personality
● Requires excellent communication skills – written, verbal, and presentation.
● You should be a team player.
● You should be positive towards problem-solving, have a very structural thought
process to solve problems
● Interest to work in a high paced start-up environment with a large amount of learning.
● Good understanding of different frameworks, and be able to pick up new
technologies at ease.
● You should be agile enough to figure out a need for new technologies/frameworks
and learn new technology for better product performanc

- Our engineers are involved in all parts of the product lifecycle: brainstorming, design,prototyping, planning, execution, and deploying.
- We brainstorm to understand and explore the difficult problem and come up with the best solution for the hardest problems that impact the world.
- You will develop broad-ranging skills working on a wide variety of initiatives. You will take responsibility for your projects, but you'll also have teammates who look out for you.
- We operate in a “get s**t done” environment where the goal is always to execute and implement. While doing all of this...You will not forget to have fun!
WHAT WE VALUE
- You're cool with working with others. Our jobs aren’t done in a vacuum and everyone contributes to get the job done.
- You’re not afraid to make mistakes because without challenge, you’re not learning.
- Speaking of learning, you have a constant desire to grow and develop.
- You care about great design, not only in the product and visual sense, but also in your code and technical architecture.
- You are passionate about product craftsmanship, and can balance that with deploying something relevant.
- You move fast with a sense of urgency. You want to work on things that make an impact on the world.
DESIRED EXPERIENCE
- Candidate Expectations: Design, code, deploy and maintain scalable software infrastructure to meet Blowhorn's demands.
- 3+ years’ experience in a start-up environment or any reputed product based company
- Build APIs for business clients to integrate blowhorn into their systems.
- Setup processes and methodology for sustainable software development.
DESIRED SKILLS
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Good understanding of JS frameworks (AngularJS, ReactJS, VueJS), Angular 5+ and Bootstrap.
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Some exposure to Analytics/Dashboard and related client frameworks (D3.js, Apache superset)
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Has worked extensively on Google maps and features like live tracking, geo fencing
- Good API integration skills (with backend frameworks)
- Mobile frameworks like Flutter is a plus
- Collaborate with other team members and stakeholders
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
- Good understanding of SEO principles and ensuring that application will adhere to them.


• Take our iOS app to the next level
• Implement an amazing UI while working closely with the designers
• Automate unit testing for each and every part of the app
• Optimize the app for various form-factors (iPhone, iPad)
• Helping in hiring the future Imarticus Learning team
Experience
0-2 years
Good to Have Skills
• Deep knowledge of Swift and Objective C
• Familiarity with Apple's design principle
• Familiarity with release process on Apple's App Store
• Passionate about mobile, and good knowledge of upcoming trends in mobile space
Education Background
• BE/B-TECH/BS in Computer Science or related technical field or equivalent practical experience.
• Atleast 1 cool app already live on Apple's App Store
• Programming experience in Swift/Objective-C
• Experience in mobile application development (iOS)

.2-5 years of working experience,
.One or more of the following salesforce Certifications,
.Exceptional organizational, Verbal and written communication skills.
Salesforce Developer
.1-4 Year's of working experience
.Apex Classes, Controllers and triggers, Visual force.
.Excellent Communication.
Remote
And also requirement relocate to Mumbai
We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients.
UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.
Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.
Responsibilities
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
Requirements
- Proven work experience as a UI/UX Designer or similar role
- Portfolio of design projects
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit; strong communication skills to collaborate with various stakeholders
- Good time-management skills
- BSc in Design, Computer Science or relevant field




2. Knowledge of JSON, XML, REST, SOAP, Git/SVN, Mvvm Architecture
3. The ability to manage scripts, CRON jobs.
4. Familiarity with continuous integration/build tools such as Jenkins, gitlab, basic CI CD.
5. Object oriented programming using node.js(Preferred)
6. Experience with frameworks such as Express js, Laravel framework is an added advantage
7. The candidate will also be responsible for developing webservices, dashboard, etc.for android app/web portal
8. Good exposure in OOPS and core node.js.
9. Knowledge of e-commerce will be preferred.
10. Knowledge of joomla, drupal, magento and other cms will be an advantage
11. Hacker ability
12. Familiarity with php, Python and Server side devops.
13. Should have knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
14. Should have knowledge of Android UI design principles, patterns, and best practices
15. Should have the ability to design applications around natural user interfaces
16. Should have an understanding of Google's Android design principles (material design) and interface guidelines
17. Should have a good understanding of activity, fragments lifecycle
18. Should have debugging and problem-solving skills
19. Familiar with database design principles


