
Job Summary:
We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain operating systems and software applications.
- Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
- Respond to technical support tickets via phone, email, or in person.
- Set up user accounts, permissions, and passwords in accordance with company policies.
- Ensure data backup and recovery processes are in place.
- Maintain asset records and update inventory logs.
- Coordinate with vendors for hardware replacements or repairs.
- Provide support during software and hardware upgrades.
- Document technical issues and resolutions in the support ticketing system.
Required Skills:
- Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
- Familiarity with remote desktop tools and help desk software.
- Basic understanding of Active Directory and system security.
- Good problem-solving and communication skills.
- Ability to work independently and under pressure.
Educational Qualification:
- Diploma / Graduate in IT, Computer Science, or related field.
- Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.
Preferred Experience:
- 0–2 years of experience in desktop or IT support.
- Experience in handling onsite and remote support for users.

Similar jobs
Qualification: B.Sc computer science/IT or BCA AND M.Sc computer Science/IT or MCA
Experience: Freshers (preferred candidates residing in and around coimbatore - no hostel facility)
Thavathiru Santhalinga Adigalar Arts, Science & Tamil College (TSA Tamil College) is a renowned institution located in Perur, Coimbatore, Tamil Nadu.Established in 1953 by the historic Perur Aadheenam, the college was founded with the mission to promote Tamil language, culture, and holistic education among rural youth


Who we are:
We are a product innovation company that supports the Transportation and Shipping industries to overcome their business challenges and be leaders in Digital Transformation. Our strength is the in-depth knowledge we hold of the Transportation and Shipping landscape. Our journey begun when we started simplifying the complexities of these businesses as far back as 2003. At the core, we aspire to impact great changes in the Transportation business through our inventions & technology. We are based in Bangalore.
What you’ll be doing:
You will understand the Business requirement and design, develop and deploy ERP Web Application using ADO.Net, HTML, CSS, JavaScript/JQuery. Lead a team of engineers. Motivates team members and assesses performance. Provides help to team and management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members
- Design, develop, and unit test applications in accordance with established standards.
- Analyzing and resolving technical and application problems
- Adhering to high-quality development principles while delivering solutions on-time and on-budget
- Compliance of process and quality management standards
- Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
- Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
- Providing third-level support to business users.
- Lead and build the team.
- Should be the interface between the team and management.
- Supports the team manager and performs management duties when manager is absent or out of office
- Have experience in handling risks and providing mitigation strategies to the Product Manager.
What experience, skills & qualification you’ll bring to us:
Primary Skills
- 6+ years of experience in .NET Framework like C#.Net/ ASP.Net
- Minimum 4 years of experience on Web Application development ADO.Net, HTML, CSS, JavaScript/JQuery
- Been on a Lead role and led a team of 3-5 people for a period of 2 years
- Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
- Should have a very good understanding of the project architecture
Secondary Skills
- Experience in analyzing existing code and debugging.
- Experience in developing the product
- Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
- Prior experience of working in AJAX, Crystal report, Infragistics grid and control
- Proven experience of delivering on-time and with quality
- Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code
Desired Skills
- Should have experience in developing ERP applications or Database Intensive Data Entry applications.
- Experience in the software development life cycle process
- Hands on experience of configuration management and version maintenance
- Hand on experience in writing technical specifications
- n-Tier architecture
Required Skills
- Extensive senior level full-stack software development experience with Node.js (2 or more years) with detailed understanding of user interface frameworks, back-end software architecture interactions and node module capabilities.
- Two or more years' experience with one or more JavaScript frameworks/technologies such as Express.js, Angular.js, React.js, MobX or Flux.js.
- Strong development experience with developing RESTful Web Services using Node.js.
- Comprehensive knowledge of Scrum and Kanban Agile development process and ceremonies including scrums, planning events, backlog grooming, retrospectives and demos.
- Complex programming, program debugging, data analysis, problem analysis and resolution of issues within open source applications.
- Strong communication and collaborative skills in providing technical direction and hands-on software development to include design, development and testing.
Desired Skills
- Client development experience with HTML, DHTML, CSS, JavaScript
- Experience with other JavaScritpt frameworks such as Express, Restify, Hapi, Sails, JOI, and Kinex.
- Javascript experience with ECMAScript2015 (ES6), ECMAScript2016 (ES7) or Bable compiler.
- Operating System and Infrastructure experience with Linux, Windows 7, Unix, Solaris, JMS, OOD, CVS.
- Experience with VersionOne Application Lifecycle Management Tools
- Experience with Jenkins and Continuous Integration.
- Standards & Protocols knowledge including XML, XSLT, WSDL, JSON.
- Experience with Testing Tools including Mocha, Chai, Sinon, Supertest, Enzyme, Instanbul, Selenium, Load Runner, JSLint and Cucumber.
- Experience with source code versioning and Pull Requests with Git and Stash.
- Experience with IDEs such as Sublime and Atom.
- Knowledge of SonarCube, Phabricator, Gerritt, Karma, Jasmine
- Knowledge of projects using SAFe methodology.
- Experience with DevOps processes and implementation.
- Experience with environments utilizing Cloud Technologies such as Amazon Web Services.
- Experience with NGiNX web server.
- Experience in working with both manual and tag management analytics implantations and common troubleshooting tools, including Developer Tools, Tag Assistant, or GA Debug
- Experience with analytics strategies across multiple sites and apps, diverse platforms, and high-traffic sites preferred.
- Knowledge of general Web best practices in SEM, SEO, and UX
- Knowledge of Web markup and front-end Web development in HTML5, CSS3, or JavaScript
- Ability to communicate with developers in a meaningful way.
- Have the technical and communication skills to clearly communicate the processes and tasks to make full use of tag management and tags.
Job Description/Job Responsibilities
- Reach out to Decision Makers (B2b) / Connect with the relevant individuals (as per defined database) to brief them on call about upcoming conferences, sessions, etc. Educate them why they should attend the conference/event and generate interest.
- Work on Business-to-Business campaign for the IT marketplace
- Doing Web search for successful call results ie. LinkedIn
- Guide and help the participants in the process like registering, logging-in on the portal by carrying out the intelligent conversation, sharing appropriate information with registrants
- Maintaining and analyzing reports of discussions and call history as required in a specific format.
- Making polite conversation with customers/prospects on the phone
Firmway
Our software’s are used by large corporates and their auditors for automating balance confirmation and account reconciliation. We are looking for Sales / Business Development Executive for Enterprise SAAS solution.
Roles and Responsibilities
- Actively manage the entire sales process from lead generation to on-boarding.
- Build and Manage the sales pipeline.
- Ability to map-customer requirements with the product roadmap and contribute to driving product development efforts.
- Getting new accounts on-boarded and managing/growing Key Accounts.
- Manage customer relationship, including escalations
Skills & Qualifications
- Excellent Communication and Presentation skills.
- Strong problem-solving and Creative Skills.
- Teamwork and Leadership skills.
- Strong achiever in a target-driven role.
- Entrepreneurial Mind-set.
- Individual & Team Contributor.
Preferred Experience :
- 1-year experience in selling Enterprise SaaS Solutions to Indian Customers.
- Proven experience in interacting/working/networking with CXO’s.
- Experience of working in a start-up / growing organization
Education – MBA or Equivalent
Benefits
Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
- Freedom to try new things.
- 2 Saturday’s off.
- Dress code – Casual.
- Take-it-when-you-need-it vacation.
Location – Mumbai
Apply here - https://firmway.in/job
Yearly salary range: ₹4L - ₹8L + Bonus
All employees will receive a proportional yearly profit share based on their salary. In total, 10% of WhyDonate’s profits will be paid out to employees.
Job Description
We are looking for a full-time remote Back-end JavaScript Developer with 3+ years of experience.
You will be working on new features and maintenance of the WhyDonate platform. Code quality and scalability are a must. Besides writing new code, you will be fixing bugs and monitoring any new errors that come in. You will be working in a fully remote team of 10+ people.
WhyDonate is a product-based company that has been live since 2013. WhyDonate is a fundraising platform that helps charities and individuals to collect donations online.
Hiring Process
- Introduction interview
- Technical interview
- Test assessment
Must-haves
- 4+ years of Software development experience
- 3+ years of experience with JavaScript/TypeScript
- Experience with REST API's
- Good English language and communication skills
Nice to have
- Experience with back-end development (Node.js)
- Experience with DevOps and Cloud Hosting (Cloudflare, CI/CD)
- Experience with mobile development (React-Native)
- Worked on multiple publicly released web applications
- Knowledge of Elasticsearch
- Knowledge of Redis
- Knowledge of JavaScript testing frameworks
Responsibilities
- Feature development
- Monitoring and fixing bugs
- Uptime, performance and security
- Architecture
- Code quality

- Experience building user interfaces for websites and/or web applications
- Extremely fluent with HTML5/XHTML and CSS
- Experience working with PHP, JavaScript, and jQuery
- Ability to write JavaScript with and without the use of frameworks such as jQuery
- Experience designing and developing responsive design websites
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes to have consistent style across platforms and browsers
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Experience developing web solutions in Drupal and PHP implementations in a LAMP environment
- Ability to architect enterprise Drupal solutions including data, display, and information architecture
- Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels
- Experience creating custom Drupal modules, SMS integration
- Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
- Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer

- Minimum 6+ years experienced in .Net Core 3.0/MS.NET & Azure
- Should have advanced knowledge of C# programming, ASP.Net Web API, REST Framework, MVC, MVVM architecture
- Understanding of Agile scrum, Project Management methodologies
- Should be able to understand high level technical architecture and develop low-level design
- Should be able to lead a team of technical resources as per sprint delivery targets
- Strong understanding of design patterns and advanced code review, debugging
- Experience in front-end technologies like HTML5, CSS, JavaScript is required.
- Good experience in Angular/React is good to have
- Good communication skills, quick learner with professional attitude and a team player
- Good customer facing skills and experience in working with other offshore/onsite teams

