
Job Summary:
We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain operating systems and software applications.
- Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
- Respond to technical support tickets via phone, email, or in person.
- Set up user accounts, permissions, and passwords in accordance with company policies.
- Ensure data backup and recovery processes are in place.
- Maintain asset records and update inventory logs.
- Coordinate with vendors for hardware replacements or repairs.
- Provide support during software and hardware upgrades.
- Document technical issues and resolutions in the support ticketing system.
Required Skills:
- Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
- Familiarity with remote desktop tools and help desk software.
- Basic understanding of Active Directory and system security.
- Good problem-solving and communication skills.
- Ability to work independently and under pressure.
Educational Qualification:
- Diploma / Graduate in IT, Computer Science, or related field.
- Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.
Preferred Experience:
- 0–2 years of experience in desktop or IT support.
- Experience in handling onsite and remote support for users.

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Roles and Responsibilities
- Software Development Lifecycle: Work on the full software development lifecycle of systems.
- Technical Expertise: Solid technical background with an understanding and/or hands-on experience in software development and web technologies.
- Product Lifecycle Management: Experience in going through a full product lifecycle, integrating internal and external customer feedback into product requirements, managing change requests, driving prioritization, and pre-/post-launch execution.
- System Analysis: Analyze systems, considering reliability, systems risks, and code.
- Project Management: Manage project conflicts, challenges, and dynamic business requirements to meet expected deliverables.
- Process Management: Excellent understanding of process management, improvement practices, and operation services.
- Communication: Strong written and verbal communication skills.
Desired Candidate Profile
- Experience: 2+ years of experience in end-to-end implementation and deployment within cloud systems.
- Technical Skills:
- Knowledge of Angular 8+, Azure, HTML, CSS, jQuery, JavaScript, ASP.Net, C#, SQL Server 2012/2014+, etc.
- Sound knowledge of Object-Oriented (OOPS) concepts.
- Good experience in Relational Database Management Systems, Database design, and Normalization.
- Hands-on experience in the design, development, and debugging of systems.
- Proficiency in Object-Oriented Design (OOD) to ensure scalability and maintainability.
EXCELLENT OPENING FOR AUSTRALIAN ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the Australia. You will be responsible for handling inbound sales calls, building relationships
Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Desired Candidate Profile
* Should have convincing Capabilities and selling skills.
* Excellent English Communication Skills.
* Basic Computer Knowledge.
* Qualification No Bar.
*Fresher can also apply
* Min 6 months experience in Outbound Sales Process. (Tech Support experience not counted) .
Perks and Benefits
* Fixed Shift with Fixed Week OFF (Sunday & Saturday)
* Office Timings: 5:00 AM - 2:30 PM (Morning Shift)
* Salary on Time (1st of every month).
* No Salary Deduction for Target
* Monthly Performance Bonus.
* Uncapped Incentives & Commissions.
* Referral Bonus.
* Doorstep Pickup or Transport Allowance Provided.
* No Salary Deduction for Target
* Monthly Performance Bonus.
To apply call HR Team -
JOB DETAILS
Job Title: Call Associate Executive required For Australian Energy Sales Process | Morning Shift
Company: Paygeek Soft Solutions ( DWC Technologies )
PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Salary Range: ₹15,000.00 - ₹28,000.00 per month
For any query please call HR Team -Tania Fatema-
( call & whatsapp )
Office location Address :
Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .
- Collaborate, brainstorm, and strategize with multiple teams or clients for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials
- Translate strategic direction into high-quality design within an established brand identity
- Develop concepts by hand or with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout
- Manage the design and uploading process of all project material, understanding best practices for using a content management system
- Use trend intelligence and an understanding of the current and historical business and market to design and execute specific classifications
skills and qualifications
- Exceptional creativity and innovative design skills
- 3+ years’ experience (academic and professional) with design software, including Illustrator, InDesign, Photoshop, Canva, etc.
- Proven experience with graphic design, strong portfolio of work
- Excellent communication and presentation skills
- Organizational and time-management skills for meeting deadlines in a fast-paced environment
- Own the product strategy; Understand customer requirements, market gaps/ need gaps and drive release-level feature choices.
- Connect activities and deliverables to business outcomes.
- Should be highly granular & hands-on.
- Constantly test his own products, create edge cases and if required should have the ability to write and define product specs from scratch.
- Have the ability to be able to work with complex cross functional teams/ should be able to influence cross functional teams: Engineers, Architects, category, business & finance.
- Should be data obsessed.
- Derive insights from data and use the same for product improvements and iterations.
- Also educate cross functional teams with actionable derived from deep data insights.
- Must aggressively defend a good strategy against random changes, fads and single-customer escalations.
- Candidate must push to allocate technical resources strategically among products.
- Integrate usability studies, market analysis, CST use-cases, NPS related data into product requirements to enhance user satisfaction and execute product specs for further execution.
- Design and execute a continuous testing plan for important end-to-end flows working
- Should have the experience of managing healthy conflicts and drive people towards the customer goals and organisation priorities.
- Should have the ability to define economic rationale for every major effort and translate into metrics.
- Hand in hand with QA team to deliver excellent experience.
- Work experience in the Ecommerce industry is highly preferred.
- Desired Skills: - Passionate about building world class products on the web / mobile
Location -Kolkata/Mumbai
Job Description:
- Write, edit, and proof articles for Internal Communications
- Write copies for branding collaterals like posters, brochures etc.
- Co-ordinate with business units to gather information and craft articles, messages, or newsletters
- Responsible for managing content and updating the Intranet using the CMS
- Message and Newsletter creation using builder tool
- Writing and editing for marketing collaterals
Specification / Skills / Experience
- Good writing experience
- Proficiency in English, a very high standard of both spoken and written language
- Independent and self-manage the work load
- Robust writing skills - the selected candidate will be writing and editing content on a daily basis
- University degree in journalism, media studies or related qualification
- A cross-cultural background
- Ability to manage more than one project at a time working under tight deadlines
- Strong organizational skills
- Working knowledge of Microsoft Word, Excel & PowerPoint, Photoshop (added advantage).
Primary Skills: Excellent writing and communication skills. Exposure to on-line content along with content management skills
Secondary Skills: Exposure to social media; project planning

Creates, modifies and maintains software applications individually or as part of a team under general supervision.
Essential Duties & Responsibilities
• Codes, tests, debugs, implements and documents software applications using established coding standards and methodologies
• Work within an agile scrum team, contributing to an atmosphere of continuous improvement
• Perform code reviews to ensure adherence to best practices
• Understands how to interpret designs and database models and effectively collaborate with Architects
• Master the technologies, languages, and practices used by the team and project assigned
• Trouble shoot and resolve issues in existing software
• Continuous performance improvement of the system
Minimum Qualifications
• Minimum three years of HL7 development experience (implementation only will not be considered) using an industry known interface engine
• Understanding of FHIR and its primary components
• Experience with AWS or Azure cloud-based technologies
• Experience with OAuth2
• Minimum two years EDIFecs experience (Rhapsody will be considered if three years minimum)
Skills/Knowledge
• Must be proficient in basic programming skills and proficient in JavaScript and/or C#
• Strong problem-solving and analysis skills
• Experience with high transactional volume systems
• Ability to design and build workflows from requirements document
• Ability to gather requirements from existing platform
• Ability to learn new development language and platforms quickly and apply that knowledge effectively
• AWS Cloud technologies
• CI/CD experience or understanding

We are looking to hire a Full-time, Remote (India) Backend engineer with a flair for writing full stack code to help create a SAAS product from the ground up in a niche industry.
This will be the v2.0 of an existing legacy platform with paying customers. This position is within the first few hires in the founding team of the revamped company.
We are on a mission to build a truly world class product and deliver at high speeds with high quality.
Read on and apply for the job if you are a doer, likes no BS, think you're competent enough to get things done, wants some quiet time every day, wants to make a difference, values work life balance and enjoy life outside work.
Experience -
At least 3 to 4 years building scalable SAAS applications in the cloud. It would be great to showcase anything progressive. Education from premier institutions, git contributions, tech blogs, volunteering, pet projects, etc.
Responsibilities -
- Architect, write, deploy and own the (SAAS) product from a technical standpoint working closely with other devs on the team
- Create and deliver the product end-to-end all the way to the user
- Write highly performant code and continuously measure performance and make the application better based on benchmarks
- Debug production issues and keep the application quality high always
- Assist with hiring more people when the team grows
- Pick up any appropriate work as in any early-stage company
General Skills Needed -
- Should be able to build and deploy multi-tenant SAAS applications end to end
- Need to have a technology-agnostic mindset. Should be able to easily pick up any new technology based on the use case.
- Should be an expert software craftsman/craftswoman. Must own the code and be proud of what you build.
- Write well thought out, well-tested code with extensive unit tests and integration tests so that the addition of future features is easy.
- Must know cloud deployment concepts and be comfortable creating and maintaining cost-effective cloud deployment strategies. AWS experience highly preferred.
- Must be able to design and architect simple, market-tested yet highly scalable solutions
- Must be able to quickly iterate and produce working software at a high speed. Must not be shy to scrap and rebuild when there is a need
- Must be appreciative of documentation and write well-documented code and technical documentation alongside
Technical Skills Needed -
- Expert level knowledge in Python and Django. We are a Python/Django/Javascript/ReactJs/AWS shop.
- Must have good knowledge/experience in creating cost-efficient and scalable cloud deployments (AWS preferred)
- Must have good knowledge of industry-standard design patterns and tools
- Must have a good understanding of various frameworks on authentication and authorization, billing and metrics
- Some experience in data analytics and reporting - creating reports based on the data collected and deliver to the frontend
- Expertise with Frameworks
- Django, or similar backend frameworks
- PostgreSQL, MySQL, any NoSQL or other database technology
Job Perks
Perks -
- Opportunity to build a SAAS product from the ground up. Lots of challenges to tackle on
- Work remotely from anywhere within India
- Emphasis on work-life balance and professional development
- Flexible work hours and a lot of autonomy
- Work with a very informal team collaborating over slack. No meaningless meetings. Focus on getting things done and not hours put in
- Opportunity to grow the team with the company
- Market salary and a yearly bonus outside the salary based on company + individual performance
- Generous PTO plan
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.



Role and Responsibilities
- Execute data mining projects, training and deploying models over a typical duration of 2 -12 months.
- The ideal candidate should be able to innovate, analyze the customer requirement, develop a solution in the time box of the project plan, execute and deploy the solution.
- Integrate the data mining projects embedded data mining applications in the FogHorn platform (on Docker or Android).
Core Qualifications
Candidates must meet ALL of the following qualifications:
- Have analyzed, trained and deployed at least three data mining models in the past. If the candidate did not directly deploy their own models, they will have worked with others who have put their models into production. The models should have been validated as robust over at least an initial time period.
- Three years of industry work experience, developing data mining models which were deployed and used.
- Programming experience in Python is core using data mining related libraries like Scikit-Learn. Other relevant Python mining libraries include NumPy, SciPy and Pandas.
- Data mining algorithm experience in at least 3 algorithms across: prediction (statistical regression, neural nets, deep learning, decision trees, SVM, ensembles), clustering (k-means, DBSCAN or other) or Bayesian networks
Bonus Qualifications
Any of the following extra qualifications will make a candidate more competitive:
- Soft Skills
- Sets expectations, develops project plans and meets expectations.
- Experience adapting technical dialogue to the right level for the audience (i.e. executives) or specific jargon for a given vertical market and job function.
- Technical skills
- Commonly, candidates have a MS or Ph.D. in Computer Science, Math, Statistics or an engineering technical discipline. BS candidates with experience are considered.
- Have managed past models in production over their full life cycle until model replacement is needed. Have developed automated model refreshing on newer data. Have developed frameworks for model automation as a prototype for product.
- Training or experience in Deep Learning, such as TensorFlow, Keras, convolutional neural networks (CNN) or Long Short Term Memory (LSTM) neural network architectures. If you don’t have deep learning experience, we will train you on the job.
- Shrinking deep learning models, optimizing to speed up execution time of scoring or inference.
- OpenCV or other image processing tools or libraries
- Cloud computing: Google Cloud, Amazon AWS or Microsoft Azure. We have integration with Google Cloud and are working on other integrations.
- Decision trees like XGBoost or Random Forests is helpful.
- Complex Event Processing (CEP) or other streaming data as a data source for data mining analysis
- Time series algorithms from ARIMA to LSTM to Digital Signal Processing (DSP).
- Bayesian Networks (BN), a.k.a. Bayesian Belief Networks (BBN) or Graphical Belief Networks (GBN)
- Experience with PMML is of interest (see www.DMG.org).
- Vertical experience in Industrial Internet of Things (IoT) applications:
- Energy: Oil and Gas, Wind Turbines
- Manufacturing: Motors, chemical processes, tools, automotive
- Smart Cities: Elevators, cameras on population or cars, power grid
- Transportation: Cars, truck fleets, trains
About FogHorn Systems
FogHorn is a leading developer of “edge intelligence” software for industrial and commercial IoT application solutions. FogHorn’s Lightning software platform brings the power of advanced analytics and machine learning to the on-premise edge environment enabling a new class of applications for advanced monitoring and diagnostics, machine performance optimization, proactive maintenance and operational intelligence use cases. FogHorn’s technology is ideally suited for OEMs, systems integrators and end customers in manufacturing, power and water, oil and gas, renewable energy, mining, transportation, healthcare, retail, as well as Smart Grid, Smart City, Smart Building and connected vehicle applications.
Press: https://www.foghorn.io/press-room/">https://www.foghorn.io/press-room/
Awards: https://www.foghorn.io/awards-and-recognition/">https://www.foghorn.io/awards-and-recognition/
- 2019 Edge Computing Company of the Year – Compass Intelligence
- 2019 Internet of Things 50: 10 Coolest Industrial IoT Companies – CRN
- 2018 IoT Planforms Leadership Award & Edge Computing Excellence – IoT Evolution World Magazine
- 2018 10 Hot IoT Startups to Watch – Network World. (Gartner estimated 20 billion connected things in use worldwide by 2020)
- 2018 Winner in Artificial Intelligence and Machine Learning – Globe Awards
- 2018 Ten Edge Computing Vendors to Watch – ZDNet & 451 Research
- 2018 The 10 Most Innovative AI Solution Providers – Insights Success
- 2018 The AI 100 – CB Insights
- 2017 Cool Vendor in IoT Edge Computing – Gartner
- 2017 20 Most Promising AI Service Providers – CIO Review
Our Series A round was for $15 million. Our Series B round was for $30 million October 2017. Investors include: Saudi Aramco Energy Ventures, Intel Capital, GE, Dell, Bosch, Honeywell and The Hive.
About the Data Science Solutions team
In 2018, our Data Science Solutions team grew from 4 to 9. We are growing again from 11. We work on revenue generating projects for clients, such as predictive maintenance, time to failure, manufacturing defects. About half of our projects have been related to vision recognition or deep learning. We are not only working on consulting projects but developing vertical solution applications that run on our Lightning platform, with embedded data mining.
Our data scientists like our team because:
- We care about “best practices”
- Have a direct impact on the company’s revenue
- Give or receive mentoring as part of the collaborative process
- Questions and challenging the status quo with data is safe
- Intellectual curiosity balanced with humility
- Present papers or projects in our “Thought Leadership” meeting series, to support continuous learning

