International Non Voice Process

• This role will be responsible for building, reviewing, deploying and maintaining the software solutions.
• Meeting with the development team to discuss user interface ideas and applications.
• Development experience in the CHATWOOT (https://www.chatwoot.com/) and other omnichannel tools.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.

·        Proven work experience as a Ruby on Rails developer

• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.

·        Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and jQuery

·        Experience developing highly interactive applications

·        A firm grasp of object oriented analysis and design

·        Passion for writing great, simple, clean, efficient code

·        Good knowledge of relational databases

·        Working knowledge of NoSQL databases

Title: Software Engineer

Location: Noida preference

Years of Exp: 2-4

I need a Java Developer who has Java development experience with minimum

-  6 months of experience in Groovy and Grails both.(must) 

Must have good communication.

Academic Qualification

 B.Tech/B.Sc/MSc in Electronics only

Job Description / Responsibilities

 1.    Thorough knowledge in MS office tools

2.      Knowledge in technical content writing

3.      Domain knowledge in Electronics and Communications Systems is an added advantage

- BE/BTech degree in CS/IT with more than 7 CGPA or similar.

- 5 to 8 years of proven experience as a Frontend Web UI engineer or similar role.

- Must have good understanding of Data Structures/Algorithms/Databases and other CS concepts.

- Should be able to design/implement/deploy end-to-end systems.

- Good/Hands on experience with Angular 8+ and scripting programming languages like JavaScript/Typescript.

- Good/Hands on experience with HTML5, CSS, SCSS, Angular Material or any other UI libraries

- Good/Hands on experience in writing the unit tests.

- Must have worked designing the Angular Modules based on the UI/UX provided with RxJs, NgRx, Websockets etc.

- Should be inquisitive enough to pick and work on multiple programming languages and frameworks based on specific cases.

- Having worked in at least one of the cloud computing services like AWS/Azure/Google Cloud is a plus.

- Good Knowledge on Dockers/Kubernetes is a plus.

- Having basic understanding of (or having worked in) server-side web frameworks like NodeJS, Flask, Django is a plus.

Why 22by7?

Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.

The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.

Dedicated 24*7 support team

We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.

Culture that has been voted as a Great Place to Work by the People of 22by7

Highly credible and competent Team Members

True work life integration and balance

Other benefits like Medical Insurance, Covid Care, and support structure over and above

About the role

Role-  Enterprise Sales Manager- New Business

Band- L3

Reporting to- Head Sales

Location-Bangalore

Role Type- Individual Contributor

No. of Vacancies-02

Job Profile

• Handling end-to-end sales
• Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
• Selling across verticals Enterprise Accounts
• Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
• Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
• Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
• Pitching the right solution with the help of Pre-Sales team members
• Cross-Selling and Up-Selling- Growing the Account
• Maintaining a healthy strong funnel on solution portfolio of 22by7
• Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
• Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
• Working on BOM and pricing
• Handling presentations, techno commercial negotiations and Closures
• Create Customer Experience Excellence through continuous follow-up and customer interaction
• Working with other cross-functional team like marketing for carrying out different client/vendor related activities
• Take Sales Accreditation on different product lines which helps for strong pitching

 Of the Solutions

Specification-

Education- Open- Any Diploma/Any Graduate/Any Post Graduate

Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must

Person Profile-

• Good verbal and written communication skills
• Good presentation and negotiation skills
• Good at engaging and managing relationship with CXO level
• Excellent at relationship building and managing it
• Who can sniff opportunities
• Good mental resilience
• Drive to win
• Go getter
• Loves to work in fast paced environment and who loves working with target
• Open to travel

Sales Competency Dictionary

Technical Competencies- These are the competencies which are core and directly related to the job.

1. Domain Knowledge & Expertise-

Market

 Product/Technology

Customer

Competition

Client

1. Communication Skill-

Opening a conversation

Listening and Understanding abilities

Assessment of buyer

Growing the conversation

Art of probing/ questioning

Establishing trust, credibility, relationship over a communication

360-degree communication

Closing the communication loop

Presentation skill

Written communication- e-mail, documentation etc.

1. Negotiation Skill-

Uncovering and delivering value, increasing the pie, creating win-win situations

Showing the value/worth

Finish it strong

1. Proactive

Planning & Methodical

Motives

Networking for new sales opportunities

Persuade

Follow-up

Opportunity Sniffer

Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.

1. Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.

Drive to Succeed

                                                                                Competitiveness

Achieving the goal

Sense of Achievement

Fear of Failure

Perseverance or Persuasiveness

Go getter

1. Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.

Handling rejections

Mental resilience

Can take strong decision

Objection Handling

1. Emotional Intelligence- The ability to ‘Read people’

Able to empathize with people

Understands the emotions

Understands motivations that drives human behavior

1. Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.

Accountability for their action

In-charge of their plans and action

Owning up their success or failures

Doers or Action oriented

Strong at execution

1. Organising Skills- The ability to extract information, interpret and plan.

Resourceful

Information collection

Logical interpretation- quickly and accurately

Planning and Prioritizing

Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7

The Role growth- Can grow to Team Lead

Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.

About the Role:

We are looking for a Senior Software Engineer with experience in ROR/GoLang , having 3+ yrs of experience on how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Enterprise Grade Systems and programs that are scalable and maintainable. You will ensure that these packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

What You'll Do

• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

What You'll Need

• Working experience on Ruby-on-Rails(ROR)/Golang.
• Worked on enterprise grade systems
• Have designed web services
• Know how to scale systems that have database bottlenecks etc. 
• Having good exposure to Microservices architecture added value.
• Familiarity with OAuth, JWT, SSO, Authentication, and Identity Federation is an added advantage.
• Familiar with AWS, Docker, and Kubernetes, Pods and Meshes are added advantage.
• Experience in MySQL, Snowflake, and MongoDB is an added advantage

About Clari

Clari uses AI and automation to drive growth and retention for high-performing revenue teams. Clari’s Revenue Operations platform is currently processing over $300 billion in pipeline, and is used by over 50,000 marketing, sales and customer success professionals across 170 countries. Customers include market leaders like Symantec, Adobe, Alteryx, Workday, Lenovo, Zoom, Medallia, Alteryx and hundreds of others.  Clari harvests and analyzes activity signals from dozens of different business systems, including email, calendar, CRM, marketing automation, to shorten sales cycles, increase win rates, and make revenue more predictable. 

The result is passionate and frankly humbling customer loyalty. We consistently hear from our customers how we’ve changed their lives - just check out the reviews on https://www.g2crowd.com/products/clari/reviews">G2 Crowd. It never gets old, and we never take it for granted.

Clari is looking for several key experienced engineering who will focus on implementing many different areas of our solution, including but not limited to our overall web architecture, core application features such as data science driven analytics, user management, content management, social graph integration, personalization, emails, collaboration systems and enterprise content repositories as well as on unstructured data analytics, machine learning and our relevance engine.

Join our core applications team where you’ll work with truly remarkable colleagues on highly diverse, complex, and relevant problems while building scalable applications designed to service millions of mobile and web-based information workers. You’ll work closely with product managers, designers, and others in a cross functional environment on multiple projects, from concept phase through testing, launch and ongoing operations.

We work in an open, collaborative environment and seek exceptional developers who enjoy problem solving and straying outside the routine. You will also contribute to the growth of Clari by being a Brand Ambassador and assist in the hiring of great talent.

Qualifications

• 3+ years of professional server development experience using Java or similar object-oriented language
• Strong understanding of web-based architecture - web servers, load balancing, caching, databases etc.
• Basic knowledge of SQL (Postgres, MySQL) and NoSQL databases (MongoDB)
• Experience developing data driven web applications
• Up-to-date knowledge of latest trends in web application development, including Amazon AWS ecosystem
• Experience building and using RESTful APIs

Nice to Have

• Experience with multi-threading, replication etc. concepts in cloud applications
• Familiarity with large scale business intelligence applications
• Familiarity of JavaScript and other web technologies such as React
•  

Why Clari?

Because we have a big mission, a winning product and an amazing fan base of passionate customers.

We’re changing the world and having a lot of fun on the way. Clari is a fun and fast-growing Silicon Valley company. Clari is one of Inc. Magazine’s best places to work in the US and was named as a 2019 Top Bay Area Workplace for the 5th consecutive year. In October 2019, we closed $60M in Series D funding and are growing at 200%. Our product is a winner - we have perennially been given the highest overall rating in G2 Crowd’s Top 20 Sales Analytics Software. We’re backed by top tier investors including Sequoia Capital, Bain Capital, Sapphire Ventures, Madrona Venture Group and Tenaya Capital, and have a superb and supportive board.

Our team is made up of veteran entrepreneurs, brilliant engineers, and tried-and-true sales professionals who have done this before and want to do it again, this time only bigger.

What’s left to add? You.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.