International Non Voice Process

ABOUT THE JOB: 

Job Title: QA Automation Specialist 

Location: Teynampet, Chennai 

Job Type: Full-time 

Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai] 

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency.

With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education. 

COMPANY WEBSITE: https://www.greatify.ai/

JOB DESCRIPTION:

As a QA Automation Specialist at Greatify, you will be responsible for designing, building, and maintaining robust automated test frameworks and suites covering UI, API, integration, regression, and performance tests for our ed‑tech platforms. As part of an Agile, cross‑functional team, you’ll integrate automation into our CI/CD pipelines to speed up release cycles while ensuring high product quality and reliability. Your role ensures consistent quality, provides actionable insights, and champions automation best practices across the QA function. 

KEY RESPONSIBILITIES:

1. Quality Assurance Strategy:

• Develop and own QA strategy for EdTech product suites.
• Work with Product and Engineering teams to define quality benchmarks and release criteria.
• Ensure quality is embedded early in the software development lifecycle.

2. Test Planning & Execution:

• Design, write, and execute test cases and scenarios—manual and automated.
• Manage regression, integration, and exploratory testing.
• Monitor test outcomes, identify risks, and mitigate issues.

3. Automation Framework Development

• Develop scalable, maintainable automation frameworks using Playwright and Selenium, structured with Cucumber (BDD) for readable test specifications.
• Write automation scripts in Python and Java, following best practices like modular design and Page Object Model

4. Bug Tracking and Reporting:

• Log, triage, and track bugs using tools like Jira.
• Generate insightful quality reports for stakeholders.

5. Usability and Functional Testing:

• Evaluate UX across web/mobile platforms.
• Support UX teams with accessibility and user satisfaction testing.

6. Collaboration and Mentoring:

• Foster a strong QA culture with best practices and collaboration.

QUALIFICATIONS:

1. Bachelor’s degree in Computer Science, Information Technology, or related field.
2. 2+ years of QA experience with at least 2 years in automation testing.
3. Proficiency in writing automation scripts using mainstream tools
4. Experience in education tech systems.
5. Hands-on knowledge of Agile/Scrum processes.
6. Familiarity with programming languages Python and Java, using Playwright and Selenium for automation scripting, and employing JMeter or k6 with Grafana for performance testing.
7. Experience setting up CI/CD pipelines via GitHub Actions and Jenkins, and managing test cases and execution tracking in ClickUp
8. Experience with cross-browser and mobile automation is a plus.
9. Strong problem-solving skills and attention to detail.
10. Excellent communication and team collaboration skills.

-Design and maintain efficient database solutions using RDBMS.

-Write complex SQL queries for data extraction and manipulation.

-Implement and optimize AWS services for scalable application deployment.

-Develop server-side logic using PHP and integrate front-end elements with JavaScript.

-Collaborate with teams to design, develop, and deploy web applications.

Role Must Have's

• Startup Hiring Experience in both Tech and Non Tech domains
• 2 years + Experience
• Demonstrated experience in closing mid and senior roles at startups
• Demonstrated experience in using LinkedIn recruiter, GitHub, and social media channels for recruiting
• Excellent communication and interpersonal skills
• Nice to Have: Computer Science Academic Background

Responsibilities

• Build an effective candidate pipeline through Inbound/Outbound sourcing channels with minimal dependency
• Co-ordinate for interview panel, schedule interviews, and run debriefs efficiently
• Be able to recruit active/passive candidates for Tech roles
• Possess strong ability to pre-screen interview candidates
• Build and maintain a network of potential candidates through pro-active market research and ongoing relationship management
• Communicate well with the hiring manager and stakeholders to ensure an effective interview process.

Behaviors & Experiences

• Independently Driven
• Experience managing and prioritizing multiple searches, projects, and client relationships
• High Learning Agility
• Extraordinarily Conscientious

What will I be doing?

As the UX Lead, focused on our Core Experience area, you will define a cohesive strategy and deliver cross-team, multi-phase projects from concept through implementation.

You need to lead an existing team that will be focused on creating a simple, easy-to-use, and best-in-class experience for our users. You'll lead a team of 4-5 product designers not only by means of their product work, and you'll also be a coach and foster their career development

You'll work cohesively with the leadership and engineering team.

Roles and Responsibilities:

• Analyze the product’s present UX pitfalls, optimization, and growth opportunity or the impact of a user problem and then help tune the project scope accordingly with the product partners
• Understand frequency of usage and the relative importance of a feature/experience, and how it fits into the complete product
• Rationally narrow down to a design recommendation with a strong focus on short-term and long-term implications of the choice Independently deliver high-quality visual design work and support the production with the engineering partners
• Write relevant front end code (HTML, CSS)

What Skill do I need? 

• We emphasize proof of work more than your credentials. Lead and support key design projects
• Relevant work experience of 5+years (preferably in a start-up space) 
• Demonstrated experience leading multidisciplinary UX/Product design teams to deliver high-quality projects at scale
• Proficient in Sketch, XD, Photoshop, Illustrator, or other design tools 
• Has experience working in AGILE methodology
• Knowledge of current UX best practices, including user research and accessibility across mobile and web

• Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.

• Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.

• Experience in testing the developed UI pages against the UX design to ensure the experience is realised. 

• Experience in creating knowledge artifacts and authoring guides for end-users

• Experience in creating test scenarios, test cases, traceability

• Hands-on experience with JIRA, WIKI, or Zephyr applications

• Understanding and working knowledge in Scrum Methodology

• Experience in Web,mobile, cross browser and device testing.

• Experience in Automation testing with Java and Selenium

• experience in frameworks like TestNG and Cucumber