Inside Sales Business Development Manager

Job Role : IBM Sterling OMS Solution Architect

Experience : 15+ Years

Notice period : Immediate

Location : Trivandrum / Kochi / Remote

Note : OMS & Retail domain Experience is mandatory

Job Description :

As a Software Architect – IBM Sterling OMS, you will lead the design and delivery of high-quality enterprise-class OMS solutions and play a crucial role in guiding teams through architecture, implementation, and optimization of the Sterling platform

Mandatory Skills :

IBM Sterling OMS Architecture, Retail Domain Experience, Advanced Java, Sterling OMS Configuration & Customization, APIs (REST/WebServices), DB2/Oracle, XML/JSON, MQ Integration.

Responsibilities include :

• Define solution architecture and detailed technical design for IBM Sterling OMS initiatives across programs and projects.
• Lead and mentor development teams in designing, coding, customizing, and deploying Sterling OMS solutions.
• Translate functional requirements into scalable, resilient, and maintainable Sterling OMS architecture.
• Oversee end-to-end development for IBM OMS including design, development, deployment, debugging, and documentation.
• Ensure all OMS enhancements meet performance, scalability, and security standards aligned with stakeholder KPIs.
• Manage and evaluate technical requirements related to Sterling OMS (v10.0) including configurations, APIs, workflows, and database extensions.
• Estimate effort, cost, dependencies, and timelines for new features and architectural components.
• Provide architectural governance and conduct design and code reviews to ensure consistency with best practices.
• Lead integration architecture involving OMS and external systems (WMS, ERP, Commerce, TMS, Inventory).
• Guide OMS implementation efforts (across SL, BT, or custom OMS setups) and ensure the adoption of best practices.
• Collaborate with cross-functional IT teams across logistics, order orchestration, and fulfillment applications.]
• Drive secure, scalable, cloud-ready OMS development aligned with Agile methodologies.
• Contribute to continuous improvements through automation, reusable components, and standardized technical artifacts.

Primary Skills :

Experience :

• 15+ years of IT experience, including significant hands-on architecture and solution design experience with IBM Sterling OMS.
• Strong background in Java development at an advanced level.

Technical Skills :

• Advanced expertise in IBM Sterling Order Management System including configurations, customizations, workflows, SDF, DB extensions, and APIs.
• Strong experience with DB2 and Oracle databases, including performance tuning, indexing, and complex queries.
• Proficiency in XML, JSON, and integration patterns involving MQ, WebServices, and REST APIs.
• Experience with Linux/Unix environments (Intermediate/Advanced).
• Hands-on exposure to GCP (GKE, Artifact Registry, Compute Engine) or equivalent cloud platforms.
• Strong knowledge of Git and modern DevOps practices.

Secondary Skills :

• Experience integrating Sterling OMS with MQ, WebServices, and cloud-native components.
• Knowledge of Kubernetes and Docker for OMS deployment and troubleshooting.
• Familiarity with CI/CD pipelines using GitHub Actions, Jenkins, or similar tools.
• Strong soft skills : Self-learning, collaboration, planning, and organization. 

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month

Job description:

*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.

*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.

*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Tech stack : Java, Angular JS, Mongo DB, Express JS, Node JS, HTML 5, CSS

Candidates serving notice period & immediately available can apply, should join within 20 days.

• Hire kick-ass engineers and coordinate their training and onboarding with our HR team
• Guide and mentor the engineering team, setting the bar for good programming skills through personal example
• Work with the Project Management team to manage software development projects by setting requirements, goals and timelines
• Prepare and manage the engineering department’s budget
• Design strategies for future development projects based on the company’s overall objectives and resources
• Coordinate with external stakeholders for new integrations and tools
• Track, report and improve execution metrics for your group.
• Deliver superior economics by making strategic investments in automation, analytics and machine learning.
• Work with our security team to assure Cloud environments are secure and compliant.
• Implement engineering processes under the guidance of the CTO. 
• Lead technical resolution of priority incidents, facilitate post-incident evaluations and ensure permanent closure of incidents.
• Design, experiment, and implement processes to increase the overall productivity of geographically distributed teams by tracking the relevant metrics
• Make an impact on overall tech culture and make collaboration across teams very effective to reach important business goals.

• Experience as a director of engineering or similar senior-level position
• 10+ years working in a technological role with 2+ years managing 20 or more engineers
• A seasoned leader who has unlimited energy to influence and daring to take initiatives and risks.
• A programmer who is a role model.
• Excellent project management skills
• High personal drive; results oriented; makes things happen
• Supremely tech savvy, able to wear multiple hats such as being an awesome programmer, application developer, technical architect, database designer.
• Large scale software product engineering experience with contemporary tools and delivery methods in a complex environment (i.e. DevOps, CI/CD, Agile, etc.).
• Must be knowledgeable about industry trends, best practices, and change management.
• Excellent communication and interpersonal skills
• Effective in building close working relationships with others
• Innovative and creative and adaptive to new environment
• Ability to absorb professional knowledge quickly and develop skills.
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
• Ambitious individual who can work under their own direction towards agreed targets/goals with creative approach to work.
• Intuitive individual with an ability to manage change and proven time management.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

Syook is an established startup headquartered in Bengaluru, working in the B2B space. We are currently on the path of high growth and productivity, and great culture building (because we know the two go hand in hand)! We are looking for folks who will ask questions like why/why not, what can I do to make this better, how can I help the company and most importantly, what can the company do to help you.

Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!

First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.

Our product stack is MERN (React, Node + Express, MongoDB) with a few services also written in Java and Go and we use React Native on mobile.

We’re looking for someone who has always loved to be on the creative side of things and enjoys creating user experiences that are inviting, intuitive and impactful. You must enjoy designing the layouts of the product, the navigation and the complete look and feel of it. 

A day in your role will involve any of the following (or a combination):

• Develop new user-facing features
• Build reusable UI components and libraries for future use (for web and mobile)
• Ensure the technical feasibility of UI/UX designs
• Optimize application frontend (web and mobile) for speed and scalability
• Ship out bug free code using TDD
• Work towards more stability & scalability of the frontend
• Understand the requirements and give adequate time estimates for the features
• Coordinate with QA for every feature and make sure releases are bug free

This list is not exhaustive at all, and you'll have a lot of autonomy over your work.

This is a full time position based out of Bengaluru with the option of working remotely few days of the week. During the interview, you'll be able to share what you're most interested in.

1. We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
2. We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.
3. Our team has a wide range of experiences (Oilfield, Telecom, Psychology PhD, etc.) and are excited to learn from you, too.
4. You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.
5. We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
6. We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.

1. We're small (35+ people in the company now), so if you like more established companies, it's not (yet) the right time. You'll help build our company's culture.
2. Since we're an early stage startup, projects and priorities may shift.
3. Our customers love us, and there's a lot we can improve. It's a great place to be, but it means there's some jank. (Nothing too scary! 😃)
4. We can't (yet) provide constant close mentorship for junior developers. As we grow, we'll get a lot better at this.
5. Since you'll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You'll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.

None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.

1. Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
2. Happy to try things out to validate new features, and move on if they no longer solve a problem.
3. Excited for a front-row seat into a fast growing, early stage company. Things will change a lot!
4. Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
5. Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
6. You are driven and care about doing a good job and improving your craft.
7. You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 
8. Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.

Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:

1. You are fluent working with client-side scripting and JavaScript frameworks, in particular React and React Native along with state management libraries like Redux. 
2. You are proficient in understanding of web markup, including HTML5, CSS3
3. You have knowledge of developing mobile apps 
4. You can write non-trivial programs in Javascript
5. You can write clean, modular code in either Object-Oriented style or Functional style
6. You are comfortable with Test Driven Development
7. You are fluent in using the tools of the trade: Testing, Editors, Git, Command line, Slack

Apart from the above it would be a plus if you also have

• Knowledge of Docker
• Open source contributions 

Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.

We use linting, e2e testing, CI CD, observability logging, and production probers. We've documented both our web and mobile apps so that you should be able to get started easily—and if you need help, we'll absolutely improve our docs—and contribute your first day.

We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.

You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.

We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.

You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.

The conversation will also revolve around your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.

This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.

Through this and the next steps, you'll meet more people in the company so we can get to know each other.

Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.

We can choose mutually between several different options:

1. A live pair coding session where we'll work through some problems.
2. Working through similar problems independently as a take home challenge.
3. Presenting any previous work you've done (example: open source, side project, or even another interview you did).

We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.

• Work independently, good communication and Excel Skills.
• Extensive experience in loading data using SF data loader.
• Expert in SALESFORCE configurations and admin activities
• Integration development experience (REST / SOAP)
• Should be expert in working with flows, process builder, Platform Events and APEX

Roles and Responsibilities

• Review the business requirements
• Prepare solution design
• Develop and test the solution
• Provide technical inputs for project

Title  :-   Frontend Angular Developer

**Candidate should be fine with deployment at client location- CHANDIGARH

• 4 to 7 years of experience in Frontend technologies
• Deep knowledge of Angular 7/8/9/10 practices and commonly used modules based on extensive work experience
• Proven experience implementing front-end and back-end JavaScript applications.
• Hands-on Experience in designing, coding, and delivery of UI Solutions based on Angular, jQuery, JSON, JSONP
• Proficient in CSS, HTML, and writing cross-browser compatible code
• Creating self-contained, reusable, and testable modules and components
• Must have experience of working with .NET API integration.
• Must have good communication skills

MUST HAVE

• Design and implementation of the overall web architecture using React.js, Node.js, Mongo DB and AWS Lambda and Python
• Must have good knowledge of API
• Deployment and maintenance of AWS infrastructure -- Kubernetes, EC2, S3, Lambda
• Ensuring the entire stack is designed and built for speed and scalability
• Integrating our front-end UI with the constructed API
• Design and implementation of continuous integration
• Working knowledge of web-based application architectures and frameworks (including React) and the way it integrates with services.

Key Skillsets

• Node.js
• React.JS
• AWS
• MongoDB

Job Summary: --

• Should be fluent in English (Written & Verbal)
• Create high-quality content
• Create and Execute Social Media strategy and roadmap.
• Proficient in handling Social Media platforms (Facebook, Twitter, Instagram, Linkedin, G+, Youtube)
• Interact with Followers daily
• Well versed with various KPIs, Reports.
• Well versed with latest Social Media Tools and Trends
• Must be Creative Thinker, Detail Oriented, Smart & Hardworking

• Responsibilities and Duties: --

• Must be able to manage Multiple Brand's Pages
• Able to build trending content for social media
• Use of Social Media monitoring tools (Hootsuite, Instagram followers, Crowdfire, etc)- Daily, Weekly, and Monthly Reporting
• Goal to increase the number of followers, brand awareness, and website visitors- Should be detailed focused.

Required Experience, Skills, and Qualifications: -
- Handling Social Media platforms, Able to build trending content for social media, Social Media monitoring tools.
Benefits: -
- Fast Growth
- Metro Connectivity (Walking Distance from Noida sec 15 or sec 16 Metro)
- Friendly Culture
- Minimum 1 Year Contract