Principal Product Manager - Customer Acquisition/Life-Cycle Value & CRM

at Manipal Global Education Services

Principal Product Manager - Customer Acquisition/Life-Cycle Value & CRM

Manipal Global Education Services

Company

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Principal Product Manager - Customer Acquisition/Life-Cycle Value & CRM

at Manipal Global Education Services

Posted by mayank mittal

4 - 9 yrs

₹20L - ₹40L / yr

Bengaluru (Bangalore)

Skills

Customer Acquisition

Customer Relationship Management (CRM)

Product Management

We are looking for an experienced B2C / consumer product manager to join our team. He/She will be the owner for various fundamentals backend systems, and its integration with multiple internal and external systems. The person will also own The entire CRM and aim at maximising the customer lifetime value thus revenue - and will be responsible for improving efficiency, and driving business metrics.Manipal Global education is ppioneer and leader in the space of Assessment, learning - distance education.Experience/Skillset/Background- 4+ years of product management experience in B2C product companies;- Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends- Experience of working with systems with complex business logic, and the ability to deliver data-driven solutions while dealing with large quantities of information and data- Create, democratize and monitor performance metrics regularly and work with a different team to consistently raise the bar- Should have a thorough understanding of data and analytics tools such as Google Analytics, Localytics, CleverTap or MixPanel- Experience of managing all aspects of a successful product throughout its lifecycle- Knowledge of multiple functional areas, such as Product Management, Engineering, UX/UI, Sales, Customer Support.- Understanding of user experience (UX) and business/commercial challenges- Work with QA and Business team to check all the corner cases possible for feature development; manage upgrades and progressive releases for existing products- Ability to interact with the engineering team, understand technical subjects and emerging technologies and their relevance to the product- Ability to communicate findings clearly to both technical and non-technical audiences- Software Development Experience with a good understanding of data, metrics and building models will be an added advantage- eCommerce Product Management Experience is compulsory- Bachelor's degree in Computer Science or equivalent practical experience is a plus.- MBA from Tier 1 college is preferredRight fit for the team- Turn ambiguous problems into solutions accustomed to driving results in a cross-functional environment with little instruction or oversight- Ability to lead in a highly dynamic environment and a willingness to roll up sleeves to get the job done- Desire to work in a fast-paced environment- Hand-on experience, Hustler, and Go-Getter attitude- People Management: Ability to lead, manage; develop teams in a fast-paced environment; should have managed a team of at least 2-3 product managers

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About Manipal Global Education Services

Founded :

2001

Type :

Products & Services

Size :

100-1000

Stage :

Profitable

About

Manipal Global Education Services, also known as Manipal Education, is a leading international provider of high-quality higher education services. These include: A wide range of services for educational institutions in India. Corporate training programs in partnership with major banks and other institutions Vocational training across a number of sectors. Technology-driven services in areas such as testing and education delivery. Headquartered in Bangalore, India, Manipal Global is a part of an education group that owns and operates university campuses in Malaysia, Antigua, Dubai and Nepal. It currently offers services and support to over 400,000 students, many of them through its award-winning technology platform, EduNxt™. Manipal Global believes industry relevance is the key to career-focused education in India. The Manipal Global Academy of BFSI is yet another instance, in collaboration with leading Indian banks like ICICI Bank, Bank of Baroda, Punjab National Bank, Andhra Bank, Axis Bank and Kotak Mahindra Bank, among others. Other strategic investments include MeritTrac, India´s leading testing & assessment company, and iRize, a unique employment exchange initiative in partnership with educational institutions, local partners and the government.

Connect with the team

mayank mittal

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J2EE

Ubuntu

• Understand business case and define Mule ESB Solution Architecture • Mule ESB integration platform • Install, configure and deploy solution using Mule ESB 3.x • Validate requirements and drive integration discussions • Understand latest architecture, technology, solutions, and industry trends • Develop Business Process Orchestrations - ESB Itinerary using Mule ESB • Contribute to enterprise architecture standards; advocate the adoption of standard project frameworks, methodologies, and procedures • Define integration principles and patterns • Create detailed technical design specifications for new integrations. • Responsible for providing effort estimates • Co-ordination of implementation with various offshore teams to create development plans, support delivery and test of scalable, reusable, supportable and repeatable architectural and design patterns • Issue analysis and resolution • Perform code and design reviews • Provide technical guidance and mentoring to team members, Onshore and Offshore • Review deliverables from team • Develop governance model for team deliverables through automation in test and CI/CD.

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