Principal Product Manager - Customer Acquisition/Life-Cycle Value & CRM

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Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency clientfacing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• working knowledge of Kafka
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.
Position: FSL Developer/Lead/Architect
Remote Full time with PF and UAN clear
Skills:
Working knowledge in FSL,
Salesforce Security Model,
SOQL/SOSL, Apex,
REST, Flow,
Asynch Apex
SERVICE CLOUD
Senior developer /Lead / Architect with Field service lightning knowledge is a must and integration knowledge with ERP systems is a plus"
Must Have Skills: Field Service Lightning, FSL
Work Timings: UK time
Job Summary:
We are looking for a highly skilled and experienced .NET Full Stack Developer to join our growing engineering team. The ideal candidate will have strong experience in developing scalable web applications using .NET Core and Angular. You will be involved in designing, developing, testing, and maintaining robust solutions in a collaborative and fast-paced environment.
Key Responsibilities:
- Design, develop, and maintain web applications using .NET Core, ASP.NET, and C#
- Build responsive and interactive frontend interfaces using Angular
- Write clean, scalable, and maintainable code adhering to coding standards and best practices
- Collaborate with cross-functional teams including product managers, designers, and QA to define and deliver new features
- Participate in code reviews, system design discussions, and team planning activities
- Troubleshoot and debug applications to ensure high performance and responsiveness
- Ensure secure coding practices and optimize application for maximum speed and scalability
Must-Have Skills:
- 4+ years of hands-on experience with .NET, .NET Core, and C#
- Strong frontend development skills using Angular (v8 and above)
- Proficiency in writing RESTful APIs and integrating backend services
- Solid understanding of object-oriented programming and design patterns
- Experience with version control systems like Git
- Familiarity with SQL Server or any relational database
Preferred Skills:
- Experience with Agile/Scrum development methodologies
- Knowledge of CI/CD tools and processes
- Familiarity with cloud platforms like Azure or AWS
Position: Content Writer
Experience Level: 1 Year
Key Responsibilities:
- Content Creation: Develop high-quality written content for blogs, websites, social media, email newsletters, and marketing materials.
- Research: Conduct thorough research on industry-related topics to generate relevant and engaging content.
- SEO Optimization: Incorporate relevant SEO keywords and practices to improve content visibility and ranking.
- Editing & Proofreading: Review content for clarity, grammar, punctuation, and style before publication.
- Collaboration: Work closely with marketing, design, and other teams to ensure consistency in messaging and content strategy.
- Content Management: Maintain and update content on various platforms, including websites and blogs.
- Audience Engagement: Write content that resonates with the target audience, driving engagement and increasing brand visibility.
Required Skills & Qualifications:
- Experience: Minimum 1 year of experience in content writing, copywriting, or a similar role.
- Writing Skills: Strong command of English with excellent grammar, punctuation, and attention to detail.
- Research Skills: Ability to conduct thorough research and present accurate, well-informed content.
- SEO Knowledge: Familiarity with SEO principles and how to incorporate them into content writing.
- Time Management: Ability to manage multiple projects and meet tight deadlines.
- Creativity: Strong storytelling skills with the ability to craft engaging, compelling narratives.
- Tech-Savvy: Proficiency in content management systems (CMS), Google Docs, Microsoft Office, and basic understanding of social media platforms.
Preferred Qualifications:
- Experience with content marketing and content strategy.
- Knowledge of industry-specific trends.
- Basic understanding of graphic design or multimedia content (optional but a plus).
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Ensuring optimal matching of people needs, firm needs and client requirements
- Executing a fair and transparent staffing process
- Ensuring balanced teams across various projects/ cases
- Developing one-on-one relationships with individuals within your class
- Regularly meeting with each to discuss their career development, goals, objectives and interests
- Providing guidance and mentoring on career management
- Regularly meeting with each to discuss their career development, goals, objectives, and interests
- Proactively connecting with individuals (and Professional Development Advisors if required), Class Captains (CC) and Class Program Managers (CPM) for periodic check-ins
- Hosting quarterly Staffing Open houses to discuss top-of-mind questions for classes
- Charting out annual engagement plan with classes to cover topics such as transfers, staffing in new roles (e.g. post level change or promotion), long duration staffings etc.
- Seeking support from CCs and CPMs in actively managing class staffing expectations and boosting class morale
- Actively managing expectations, as well as collaborating with them in finding creative ways to work around the challenges, and boosting the class karma/morale
- Working with peers across the global/ regional system to ensure India clients are served well, and supporting global/ regional cases requiring India team members
- Partnering with HR on performance management, employee relations, and other issues related to employment law and policy matters
- Engaging with case team leadership to understand staffing needs, including nature of assignments, staffing requirements, and overseeing staffing of teams to projects based on understanding of client, office and individual needs
- Managing the required trade-offs between business need and professional development needs of the consultants
- Managing and/or attending all Staffing related calls and meetings
- Working with Staffing Manager to ensure decisions best optimize tradeoffs between client service, utilization, and retention
- Continuously improving local staffing processes and supporting global staffing initiatives as required
- Being the single point of contact for approving all the vacation requests that come to staffing, by following a set of filters/criteria/conflicts we need to check for
- Managing staffing processes and databases to a high level of accuracy, including updating the overall allocation database, creating availability summary emails, updating the availability sheet, and owning a variety of weekly/monthly staffing reports
- Supporting the Performance and Career Development processes for the Consulting staff - by providing the Professional Development team with reports that allow them to generate reviews, upward feedback and run the promotion diligence process
- Collaborating with training team to plan the training schedule for your class
- Responding to ad hoc staffing information requests (as required)
- Periodically re-visiting the staffing process and recommending improvements to efficiency and effectiveness
- Continuously advancing local staffing processes
- Supporting regional and global staffing initiatives as required
- Leading/ supporting projects as required e.g. working with Finance to enhance visibility of cost/ revenue ratio for active cases
- Participating in and creating impact with other office/ people-related initiatives
- Being an active member of relevant governance councils e.g. People Council, PD Committee, Promotions Committee
- Demonstrating best practices in following staffing policies and processes
Desired Candidate Profile
What you need to have:- Postgraduate with, 7-8 years’ work experience in HR/ Talent Management/ Resource Management/Professional Development
- Demonstrated leadership experience in client facing consulting work with at least 3 years of consulting work experience (having played Consultant equivalent or higher roles)
- Competence with Excel, PowerPoint, Word
- Excellent customer-facing communication skills (towards leadership, consulting staff)
- Ability to take high-stake decisions under pressure
- Ability to deal with highly confidential information with discretion
- Eagerness to contribute to team building and people development
- Sound commercial and business judgement
- 8+ years of industry work experience
- Proven experience as a Full Stack Developer or similar role
- 3+ years of web application development with JavaScript as full stack
- Full stack experience designing and building scalable applications from end-to-end
- Excellent JavaScript / Typescript skills
- Strong proficiency in React (hooks knowledge is plus)
- Strong proficiency in Nodejs
- Good HTML5 / CSS3 skills with expertise on responsive web design
- Must have Design and development experience in Micro services using NodeJS and TypeScript
- Experience with NoSQL databases such as MongoDB, mongoose, aggregation framework and Redis
- Experience with Web sockets and related frameworks (e.g. Socket.IO)
- Experience in using and developing GraphQL APIs
- Experience in performance tuning
- Knowledge of code versioning tools such as Git, Mercurial or SVN.
- Open minded to take up any challenge, research and provide solutions Great attention to detail
- Testing libraries – jest, testing-library is plus
- TDD / BDD experience is plus
- Experience with AWS, K8S, CI/CD is plus
- Familiar with SDLC methodologies like SCRUM, AGILE, Continuous Integration
Roles & Responsibilities
- Design – Analyze, design & document the system / solution based on the business needs which is scalable, resilient and maintainable with low overhead for both client and server side
- Problem solving – Solve the challenges and problems faced by team by guiding and team with best practices
- Coordinate - Communicate system requirements to developers; explain system structure to them and provide assistance
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- Code Reviews – Perform code reviews
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- Planning – Plan and assign tasks to team members
- Good Analytical and Communication skills.
- Strong proficiency with JavaScript - Knowledge of Nodejs and frameworks available for it such as Express, etc.
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side templating languages such as Jade, EJS, etc.
- Good understanding of server-side CSS pre-processors such as SCSS, Stylus, Less, etc.
- User authentication and authorization between multiple systems, servers, and environments - Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests - Proficient understanding of code versioning tools, such as Git
Responsibilities
- Need to gain good understanding of the product, business and brand to marry them together
- Devise marketing strategies on social media, digital platforms, business partners and on the product to drive company goals
- Conduct user research to understand the gaps in the product, business and brand
- Devise brand communications strategy with the product and business aspect into it
- Translate technical information and product features to potential users
- Follow and analyze market trends to position our products
- Develop end to end product marketing strategies
- Run marketing campaigns across channels including and not limited to all forms of digital marketing
- Test and evaluate features using relevant KPIS from users
- Collaborate with Product Manager to continue improving the products
- Collaborate effectively and remotely with team to implement strategies
Requirements
- Atleast 2 years experience where you have actively used digital channels for marketing
- Experience in market analysis and working knowledge of web analytics tools
- Excellent communication skills
- Sharp analytical & strong quantitative skills
- Attention to detail
- Prior experience in a B2C startup company
- Bonus if you have experience in fintech or teenager focussed startup








