Inside Sales Manager (North America)

About Clink :

Clink is revolutionizing how restaurants build lasting customer relationships. We're a customer retention platform serving 100+ restaurants, helping them break free from expensive third-party aggregators and own their customer data. Our Instagram-integrated loyalty system, QR-based ordering, and data-driven insights are transforming the restaurant industry.

The Role :

We're looking for a detail-obsessed Manual Tester intern who takes pride in breaking things before users do. You'll be the last line of defense across our customer-facing mobile app and restaurant dashboard — testing real features used by thousands of diners and hundreds of restaurants every day.

This isn't a checkbox role — you'll own quality on real product flows from day one, working closely with the founding team.

What You'll Work On :

• Test customer mobile app flows end-to-end across Android and iOS devices
• Validate restaurant dashboard features — loyalty programs, offer management, and analytics
• Write and maintain test cases, test plans, and bug reports
• Perform regression testing across releases and hotfixes
• Collaborate with developers to reproduce, triage, and verify bug fixes
• Identify UX inconsistencies and usability issues beyond functional bugs

What We're Looking For :

Must Have :

Must have

• Strong analytical thinking and sharp attention to detail
• Ability to write clear, reproducible bug reports
• Systematic approach to exploratory and regression testing
• Hands-on experience testing mobile apps on real Android and iOS devices
• Good communication skills for working closely with developers

Nice to Have :

• Experience testing REST APIs using tools like Postman
• Basic understanding of how web and mobile apps work
• Familiarity with test management tools — Notion, JIRA, Linear, or similar
• Exposure to automation concepts (not required, good to have)
• Familiarity with WhatsApp Business or Instagram flows

Mindset :

• Ownership mentality—you don't wait to be told what to do Comfortable with ambiguity and rapid iteration
• User-focused thinking—you care about the end experience
• Quick learner who can pick up new tools and patterns

Why Join Clink :

• Real Impact: Your code will be used by real restaurants and customers from day one. See your work drive actual business metrics.
• Learn Fast: Work directly with the founding team. Get mentorship on architecture decisions, not just coding tasks.
• Own Your Growth: Opportunity to transition to full-time role and grow with the company as we scale.
• Modern Stack: Work with latest tools and best practices. We build custom solutions in-house.

Our product :

Mobile : Android & iOS customer app

Web : Restaurant dashboard (browser-based)

Integrations : WhatsApp Business, Instagram, QR-based ordering flows

Commitment :

Full-time , 48 hrs/week

Responsibilities

• Lead and manage the manual testing efforts of the QA team in an Agile development environment.
• Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
• Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
• Work closely with the development team to ensure timely resolution of issues.
• Develop and maintain test documentation, including test cases, plans, and reports.
• Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
• Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
• Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
• To prepare daily Sprint reports.
• Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.

Requirements:

• Bachelor's degree in Computer Science or a related field
• Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
• Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
• Strong understanding of Agile methodology.
• Experience with testing web-based applications, mobile applications, and APIs
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong attention to detail and ability to prioritize tasks effectively
• Experience with test management tools, such as JIRA, AIO, Trello, etc.
• ISTQB certification is a plus.

The role is with a Fintech Credit Card company based in Pune within the Decision Science team. (OneCard )

About

Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.

The Engineering Challenge

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.

Purpose of Role :

- Develop and implement the collection analytics and strategy function for the credit cards. Use analysis and customer insights to develop optimum strategy.

CANDIDATE PROFILE :

- Successful candidates will have in-depth knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques. They will be an adept communicator with good interpersonal skills to work with senior stake holders in India to grow revenue primarily through identifying / delivering / creating new, profitable analytics solutions.

We are looking for someone who:

- Proven track record in collection and risk analytics preferably in Indian BFSI industry. This is a must.

- Identify & deliver appropriate analytics solutions

- Experienced in Analytics team management

Essential Duties and Responsibilities :

- Responsible for delivering high quality analytical and value added services

- Responsible for automating insights and proactive actions on them to mitigate collection Risk.

- Work closely with the internal team members to deliver the solution

- Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution

- Use analysis and customer insights to develop value propositions for customers

- Maintain and enhance the suite of suitable analytics products.

- Actively seek to share knowledge within the team

- Share findings with peers from other teams and management where required

- Actively contribute to setting best practice processes.

Knowledge, Experience and Qualifications :

Knowledge :

- Good understanding of collection analytics preferably in Retail lending industry.

- Knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques and market trends

- Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Multiple Regression, LOGIT, PROBIT, time- series modelling, CHAID, CART etc.

- Knowledge of Machine learning & AI algorithms such as Gradient Boost, KNN, etc.

- Understanding of decisioning and portfolio management in banking and financial services would be added advantage

- Understanding of credit bureau would be an added advantage

Experience :

- 4 to 8 years of work experience in core analytics function of a large bank / consulting firm.

- Experience on working on Collection analytics is must

- Experience on handling large data volumes using data analysis tools and generating good data insights

- Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences

- Excellent communication, presentation and writing skills Strong interpersonal skills

- Motivated to meet and exceed stretch targets

- Ability to make the right judgments in the face of complexity and uncertainty

- Excellent relationship and networking skills across our different business and geographies

Qualifications :

- Masters degree in Statistics, Mathematics, Economics, Business Management or Engineering from a reputed college

About the job:

It’s not just a job but an opportunity to grow.

We are looking for frontend engineers to join our team where their responsibility will be to build, evolve and maintain user interfaces in a highly technical and rewarding environment.

We're Looking For Someone Who:

• Has a thorough understanding of modern JavaScript.
• Has strong experience and knowledge of React.js
• Has good experience with HTML/CSS
• Has working experience with Typescript
• Is independent, curious and smart.
• Loves building beautiful, reusable interfaces and learning new skills, languages, and frameworks
• Likes being part of a healthy team with fun people working on worthy challenges

To us, it doesn’t matter if you’re not highly proficient in all of the requirements. If you’re good at React with experience in JS, an unwavering learning attitude, a problem-solving mind, and an eye towards a higher career trajectory then we’ll be delighted to have you.

We will ensure that you have all the necessary tools and knowledge to work with the clients. And for this, we will provide the necessary tools to succeed with us and move forward leaps and bounds in your career.

Requirements:

1. React.js: 2+ years of experience
2. React Hooks: 2+ years of experience
3. Javascript: 2+ years of experience (ES6+ recommended)
4. HTML/CSS: 1+ years of experience(Knows ins/outs of CSS with responsive approach)
5. GIT
6. Redux

Nice to have:

1. Node.js
2. Material UI
3. Mongo/SQL

• High School diploma or GED required 
• A minimum of 5 years’ experience designing and building scalable web based applications 
• Experience with RESTful web services, Java/Spring framework, NodeJS applications, React & Vue Frameworks 
• Strong relational database modeling and SQL experience (Oracle, MSSQL)f 
• Solid knowledge of testing principle and ability to build comprehensive test suite  
• Demonstrated UI design and UX sensibilities 
• Experience in scripting against Windows/Linux i.e. PowerShell, VB or Unix Shell Script, Python  
• Ability to coordinate the release/deployment process and versioning, code, configuration management 
• Experience with Git/Bitbucket and Opensource Tools and Agile methodologies 
• Experience leading software developers on development best practices as a technical lead 
• Experience with using JIRA (for defect tracking and for ITSM ticketing with Incident/Problem/Change)  

Looking for someone who can join in a month's notice

Role- Java Developer

Location- Bangalore, Mumbai

Experience- 5-8 yrs

• 5-7 Yrs of experience building enterprise level applications  using Java Restful API’s, Spring(Core, aspect ,boot & batch) and related frame works.
• Development experience in core java
• Expertise in multi-tiered Java EE design and programming , solid understanding and multi-tiered web based applications
• Solid data structures and algorithm experience
• Strong expertise in all the following Java-based technologies
• Spring
• Hibernate Framework (integration layer and Web MVC)

Responsibilities: 

• Contribute to managing end-to-end implementation project life cycle, driving optimization of operating models 
• Determine Project Scope, Objectives and Dependencies
• Develop and manage a detailed project schedule, work plan and key milestones
• Determine and Define Project Resource Allocations
• Manage Risks, Issues, Assumptions and Dependencies on Project by assigning appropriate ownership and escalations
• Capture project health metrics, maintaining a central repository for all projects and project information that provide insights into processes and frameworks that work 
• Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and Track Action Items to closure
• Conduct governance calls for ongoing projects and ensuring project commitments are being met by Darwinbox’s implementation team as well as the Client’s implementation team 
• Develop and manage a detailed project schedule and work plan
• Collaborate with Client on requirement changes and initiate change management process
•  Identify, document and update the project scope for changes
• Initiate appropriate review and approvals on the changes
• Evaluate and analyze the impact of changes and communicate with stakeholders
• Seek approvals and commitments on the scope, cost and schedule
• Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project Management tools and methodologies 
• Review/prepare Project Plans for implementation projects and monitor resource allocation 
• Identify Stakeholder Communication Requirements on project performance metrics
• Collaborate with Product Teams on Product enhancements
• Document impact and prioritize changes to Product Backlog and timelines
• Stakeholder Reporting - Preparing status reports, highlighting risks to the project timelines, proactively escalating potential red flags, and recommending mitigation solutions 
• Track Project Closure / Handover activities to downstream teams. 

General Requirements: 

• B. Tech or an equivalent degree 
• MBA or an equivalent degree is preferred but not mandatory 
• Excellent written and verbal communication skills 
• Ability to work under pressure and adaptable to change 
• Excellent time management and problem-solving skills 
• Proficiency in MS Office tool.
• Any experience in MS SharePoint, MS Power Automate, Excel Macros, and Project Management Tools like JIRA, and Zoho Projects is an added advantage 
• Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory 

•  8-10 years of prior experience in a project management role is preferred with strong experience in HRMS implementation.