Inside Sales Manager (North America)

About Progreva

Progreva Private Limited is a progressive, values-driven consulting and technology company. We focus on building an employee-centric work culture that promotes ownership, collaboration, professional growth, work-life balance, and well-being.

We work with global clients to support business-critical enterprise applications and develop innovative digital products.

Role Overview

We are looking for a .NET Engineer – L2 Support Specialist with hands-on experience in L2 Application Support, Manual Testing, and Product Documentation.

The selected candidate will diagnose and resolve application issues, manage incidents through ServiceNow, perform structured manual testing, maintain test cases in Azure DevOps, and create clear user and technical documentation.

This is a hybrid position and is not limited to application support. Candidates must have practical experience across support, testing, and documentation.

Key Responsibilities

L2 Application Support

• Handle L2 support tickets and user-reported application issues.
• Analyse, diagnose, and resolve incidents within the defined service timelines.
• Manage support requests through ServiceNow and provide regular updates.
• Investigate application issues using logs, SQL queries, APIs, HTTP responses, and troubleshooting techniques.
• Support and troubleshoot enterprise applications developed using the Microsoft .NET technology stack.
• Reproduce reported issues and coordinate with development teams for resolution.
• Validate fixes before closing incidents or deploying changes.
• Create and maintain ServiceNow reports and dashboards.
• Identify recurring incidents and contribute to root-cause analysis.

Manual Testing

• Perform functional, integration, regression, UAT, and release-validation testing.
• Understand business requirements and prepare appropriate testing coverage.
• Create, maintain, and execute test cases, test scenarios, and testing checklists.
• Record test results and prepare test execution reports.
• Identify, document, and report defects with clear reproduction steps.
• Retest resolved defects and performed regression testing.
• Support release testing and verification before production deployment.
• Use Azure DevOps Test Plans for test-case management, execution, traceability, and reporting.
• Track defects and testing progress through Azure DevOps.
• Generate testing-status reports and quality metrics

.

Product and User Documentation

• Prepare and maintain user manuals and end-user guides.
• Create knowledge-base articles, FAQs, and troubleshooting documents.
• Prepare and update release notes.
• Maintain test documentation, UAT records, and release-validation reports.
• Update documentation whenever new features or product changes are introduced.
• Ensure that all documentation is clear, structured, accurate, and user-friendly.

Collaboration and Process Improvement

• Work closely with support, QA, development, product, and business teams.
• Communicate technical issues and testing results clearly to relevant stakeholders.
• Participate in release planning and product-quality discussions.
• Track incident trends, testing status, and quality metrics.
• Contribute to continuous improvements across support, testing, and documentation processes.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• 3–7 years of relevant professional experience.
• Strong hands-on experience in L2 application or production support.
• Practical experience in manual, functional, and regression testing.
• Experience creating and maintaining test cases, test scenarios, and testing checklists.
• Strong working knowledge of ServiceNow, including incident management, reporting, and dashboards.
• Experience using Azure DevOps for Test Plans, test-case management, work-item tracking, and defect management.
• Experience supporting enterprise applications developed using the Microsoft .NET technology stack.
• Working knowledge of SQL and database troubleshooting.
• Basic understanding of REST APIs, web applications, and HTTP protocols.
• Experience investigating issues through application logs.
• Experience preparing test execution reports and release-validation documentation.
• Experience creating user manuals, knowledge-base articles, release notes, or similar documentation.
• Strong analytical, problem-solving, communication, and technical-writing skills.

What We Offer

• Opportunity to work on business-critical enterprise applications.
• Exposure to application support, quality assurance, and product documentation.
• Opportunity to work with global clients and international teams.
• Remote-first working arrangement with optional collaboration from our Pune office.
• Professional-development and continuous-learning opportunities.
• Supportive and employee-centric work culture.
• Competitive compensation between ₹8–14 LPA, based on experience and interview performance.

How to Apply

Interested candidates may share their updated CV along with the following details:

• Current CTC
• Expected CTC
• Notice period
• Current location
• Relevant experience in L2 support
• Relevant experience in manual testing
• Experience with ServiceNow and Azure DevOps

📢 Job Title: Marketing Specialist – EventTech Platform

Location: Hybrid (India-based preferred)

Company: Hutah Tech

Type: Full-Time

🧩 About the Company

We’re a fast-growing tech startup innovating in the event and experience management space. Our platform empowers users to plan, organize, and manage events seamlessly through smart automation, AI-powered personalization, and deep social engagement tools.

Our mission is to make event hosting effortless and impactful — blending technology with human connection to enhance how people celebrate, connect, and share experiences.

🎯 Role Overview

We’re seeking a Marketing Specialist who can take ownership of our brand’s growth story. You’ll develop and execute marketing strategies that attract users, engage communities, and drive adoption for our event-focused digital platform.

This role blends creativity, analytics, and execution — ideal for someone who loves working in fast-moving startup environments and building awareness for next-generation tech products.

🛠️ Key Responsibilities

Plan and execute multi-channel marketing campaigns (digital, social, influencer, PR).

Drive user acquisition, engagement, and retention using data-driven strategies.

Collaborate with design and content teams to create engaging visuals, videos, and stories.

Manage paid marketing (Google Ads, Meta, YouTube, and event partnerships).

Conduct competitor research and market analysis to identify new opportunities.

Build and nurture a community of event organizers and experience creators.

Optimize SEO, website traffic, and conversions using performance metrics and analytics.

Support feature launches, regional campaigns, and brand collaborations.

📈 Requirements

Bachelor’s degree in Marketing, Business, or Communications (MBA preferred).

2–5 years of experience in digital or growth marketing — preferably in SaaS, consumer tech, or event-related industries.

Expertise in social media strategy, paid advertising, and analytics.

Proficiency with tools like Google Analytics, Meta Ads, SEO tools, and Mailchimp.

Excellent communication, copywriting, and campaign management skills.

Passion for tech products and understanding of startup dynamics.

💡 Preferred Skills

Familiarity with automation tools (HubSpot, Zoho, ActiveCampaign).

Experience with community engagement or influencer marketing.

Creative mindset with a strong eye for design and storytelling.

🌟 What We Offer

Chance to shape marketing for an AI-driven event-tech startup.

Dynamic work culture with room for innovation and experimentation.

Hybrid/remote flexibility.

Competitive compensation + performance-based bonuses.

🚀 How to Apply

Send your resume and a short note on why you’d love to market an EventTech platform to

📧 hropsathutahaidotcom

Responsibilities

Develop and maintain web and backend components using Python, Node.js, and Zoho tools

Design and implement custom workflows and automations in Zoho

Perform code reviews to maintain quality standards and best practices

Debug and resolve technical issues promptly

Collaborate with teams to gather and analyze requirements for effective solutions

Write clean, maintainable, and well-documented code

Manage and optimize databases to support changing business needs

Contribute individually while mentoring and supporting team members

Adapt quickly to a fast-paced environment and meet expectations within the first month

Selection Process

1. HR Screening: Review of qualifications and experience

2. Online Technical Assessment: Test coding and problem-solving skills

3. Technical Interview: Assess expertise in web development, Python, Node.js, APIs, and Zoho

4. Leadership Evaluation: Evaluate team collaboration and leadership abilities

5. Management Interview: Discuss cultural fit and career opportunities

6. Offer Discussion: Finalize compensation and role specifics

Experience Required

2-4 years of relevant experience as a Zoho Developer

Proven ability to work as a self-starter and contribute individually

Strong technical and interpersonal skills to support team members effectively

Strong hands-on experience with ReactJS, Redux, TypeScript, HTML, Bootstrap, Material UI, CSS3/SCSS, Webpack, NPM, NVM, Visual Studio Code

Knowledge/Experience on Restful APIs integration.

Unit testing with Jasmine or an equivalent framework

Experience or Knowledge in developing complex reusable component libraries such as complex grids, spreadsheet components etc.,

Strong in UI/UX standards implementation

Understanding of browser fundamentals and Page Optimizations

Experience working with Git and Azure

Responsibilities:

• Build the foundation of our supply side (enterprise) product from scratch. Maintain high standards of pixel perfect Ui’s and efficient User Experiences. 
• Our Supply Side ecosystem involves a plethora of products such as Catalog Management, Analytics Dashboard, Orders Processing, Finance Reconciliation, Notification centres etc. Develop a deep understanding of the mentioned use cases and build the systems for scale.
• Coordinate with Product managers, Product Designers & Backend Developers and outline sprints and tasks on a weekly basis.
• Conduct Comprehensive Unit tests before passing features to QAs. This requires a good top level understanding of backend infrastructure.
• Maintain High level of Code Quality and constantly optimize for performance and user experience.
• Be Collaborative. Self reliant and always keep pushing the limits of your knowledge.