Inside Sales Manager (North America)

Ideal Candidate

1

Strong Lead Business Analyst Profile with team leadership experience and BFSI background

2

Mandatory (Experience 1): Must have 6+ years of experience as a Business Analyst, including team lead or people-management experience with at least recent 2+ years in BFSI background

3

Mandatory (Experience 2): Must have proven ability to lead and mentor analysts and coordinate work across multiple stakeholders

4

Mandatory (Experience 3): Must have owned requirement gathering, analysis, and documentation end-to-end for key initiatives, ensuring quality and consistency of BA deliverables

5

Mandatory (Experience 4): Must have experience translating business needs into functional specifications, user stories, and process flows with senior stakeholders

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Mandatory (Experience 5): Must have experience defining and driving BA best practices, standards, templates, and process improvements

7

Mandatory (Experience 6): Must have experience overseeing testing, validation, and stakeholder sign-off across workstreams

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Mandatory (Skill 1): Must have strong requirement-gathering, documentation, and stakeholder-management skills.

9

Mandatory (Skill 2): Must have excellent communication, analytical, and leadership abilities, with a data-informed decision-making approach

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Mandatory (Domain): Must have a background in the BFSI (Banking, Financial Services & Insurance) sector

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Mandatory (Shift): Must be willing to support calls during EST hours (this is an EST-based project)

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Preferred (Tools): Hands-on experience with Unqork or other low-code / no-code platforms

We are seeking a Java Engineer (6- 10 year's experience) in Bangalore/Gurgaon to drive modernization of enterprise financial platforms. You will lead cloud migration (AWS), integrate AI, and develop high-performance backend systems focusing on cleared derivatives, risk management, and margin optimization.

•Experience: 6 to 10 Years

•Location: Bangalore / Gurgaon

•Mode of Work: Full-Time

•Key Responsibilities

Backend Development: Build high-performance, low-latency services using Java 8/11/17+ and Spring Boot.

•Cloud Migration: Execute on premises to AWS cloud migration initiatives.

•Derivatives Focus: Implement complex business logic for cleared derivatives, covering trade matching and regulatory reporting.

•AI Integration: Implement AI pipelines for automated financial data processing.

•Architecture: Utilize AWS services (Lambda, ECS, S3, RDS, Kafka).

Required Technical Skills

•Java & Spring: Advanced Core Java, Spring Boot, Spring Security, JPA/Hibernate.

•AWS: Strong experience in AWS cloud infrastructure and security.

•Databases: Expert-level SQL (Oracle/PostgreSQL).

•DevOps: Experience with Docker, Kubernetes, and migration patterns.

Must-Have Qualifications

•Domain expertise in Cleared Derivatives (Futures & Options, Clearing Houses).

•Experience designing scalable microservices.

Nice-to-Have Skills

•Experience with Generative AI or Agent builders.

•Knowledge of Infrastructure as Code (Terraform).

Soft Skills

•Strong analytical, problem-solving, and communication skills.

Own top-of-funnel and mid-funnel business development execution, with the primary goal of generating Sales Qualified Leads (SQLs). For the first 6 months, success is measured on creating qualified pipeline, not closing deals.

Core Responsibilities

1. Presales Coordination

• Work closely with Saurav on active presales opportunities
• Join relevant sales and discovery calls
• Review existing active leads, past call notes, and ongoing opportunities
• Coordinate proposal/SOW preparation using standard company templates
• Help move presales opportunities from discussion to scoped commercial conversations

2. Outbound Business Development

• Execute account-based marketing across target accounts
• Identify and engage 3–5 relevant stakeholders per target company
• Reach out through LinkedIn, email, calls, and other relevant channels
• Build relationships with decision-makers and influencers inside target accounts
• Follow up consistently and maintain outreach discipline

3. ICP-Based Prospecting

Focus prospecting around defined ICPs such as:

• Indian brands expanding to US / UK / global markets
• Brands stuck at a growth plateau
• Other ICP segments defined by leadership

4. Agency and Channel Partner Development

• Identify and approach agencies, consultants, and channel partners
• Build partnerships with firms that can use or recommend the company’s software for their clients
• Explore collaboration opportunities across Delhi, Noida, Gurgaon, Lucknow, Amritsar, Jaipur, and nearby markets

5. Marketing Coordination

• Work with the marketing team to convert MQLs into SQLs
• Use marketing inputs including newsletters, ICP lists, research support, and warm leads
• Coordinate on campaigns, founder-led content, webinars, workshops, and events
• Share field feedback to improve messaging, targeting, and conversion

6. Reporting and Review

• Submit weekly reporting on outreach, responses, meetings, presales progress, and SQL creation
• Track leading indicators, not just final outcomes
• Show directional evidence of progress through consistent execution and learning

Success Metrics / KRA

First 6 Months Primary KRA

Generate sales-qualified leads.

Phase-wise Focus

• Months 1–3: India-focused pipeline building
• Month 4 onward: Expand to international markets in addition to India

Performance Philosophy

Performance will be evaluated on:

• Quality and consistency of execution
• Directional evidence that the approach is working
• Leading indicators such as outreach, engagement, meetings, and pipeline movement
• SQL generation as the main lagging outcome metric

Closed revenue is not the primary KPI in the first phase.

Weekly KPI Plan

A. Activity KPIs

• Number of target accounts added
• Number of contacts identified
• Number of outreach messages sent
• Number of calls made
• Number of LinkedIn touchpoints completed
• Number of follow-ups completed

B. Engagement KPIs

• Response rate
• Positive response count
• Discovery / intro meetings booked

C. Pipeline / Presales KPIs

• Number of active opportunities reviewed
• Number of presales discussions supported
• Number of proposals / SOWs coordinated
• Number of opportunities moved to next stage
• Number of SQLs generated

D. Marketing Coordination KPIs

• Number of warm leads from marketing initiatives
• Speed of follow-up on warm leads
• Campaign feedback shared with marketing
• Joint initiatives supported (webinars, workshops, content-led campaigns)

E. Channel Partner KPIs

• Number of agencies / partners identified
• Number of partner outreach attempts
• Number of partner conversations initiated
• Number of partner opportunities created

Suggested Weekly Targets (starting version)

Week 1–4

• 25–40 target accounts researched
• 75–150 contacts identified
• 80–120 outbound touchpoints
• 10–20 meaningful responses
• 4–8 discovery conversations
• 1–3 SQLs
• 5+ active opportunities / presales items reviewed
• 3–5 agency/channel partner conversations initiated

These can be tightened after 3–4 weeks based on actual conversion data.

Weekly Review Format

1. Outreach Summary

• Accounts targeted
• Contacts reached
• Channels used
• Total touchpoints sent

2. Response Summary

• Replies received
• Positive responses
• Meetings booked
• Follow-ups pending

3. Pipeline Summary

• Active presales opportunities
• Proposal/SOW coordination status
• Opportunities advanced
• SQLs created

4. Marketing Coordination Summary

• Leads received from marketing
• Status of those leads
• Feedback for messaging / targeting
• New campaign ideas or support required

5. Learnings and Next Actions

• What worked
• What did not work
• Bottlenecks
• Focus for next week

Reporting Template

Weekly BD Report

• Target accounts added:
• Contacts identified:
• Outreach sent:
• Calls made:
• LinkedIn messages sent:
• Emails sent:
• Follow-ups completed:
• Responses received:
• Positive responses:
• Meetings booked:
• SQLs generated:
• Active presales opportunities:
• Proposals/SOWs supported:
• Marketing leads received:
• Partner conversations initiated:
• Key learnings:
• Priorities for next week:

30-60-90 Day Plan

First 30 Days

• Understand ICPs, offers, use cases, and sales process
• Review active pipeline and presales opportunities
• Start outbound execution and messaging tests
• Begin agency/channel mapping
• Build weekly reporting discipline

Days 31–60

• Improve response and meeting conversion
• Contribute more actively in presales coordination
• Build repeatable outbound cadences
• Start generating stable SQL flow
• Support marketing-to-sales handoff improvements

Days 61–90

• Increase SQL consistency
• Expand outreach depth and partner motion
• Start testing international opportunities
• Improve efficiency through stronger channel mix and messaging

Hiring: Sr. Security Consultant (L3) – Netskope & Proofpoint 🚨

📍 Location: Pune (Work from Office)

💼 Experience: 8+ Years

⏳ Notice Period: Immediate Joiners or candidates with up to 30 days' notice period only

We are hiring an experienced Sr. Security Consultant (L3) with strong expertise in Netskope and Proofpoint Email Security.

Mandatory Skills:

✔️ Netskope

✔️ Proofpoint Email Security

✔️ CASB

✔️ DLP (Data Loss Prevention)

✔️ Web Security / Secure Web Gateway (SWG)

Additional Skills:

• RBI • PAC • Proxy • SSL/TLS • VPN • DMARC • SPF • DKIM • Palo Alto • FortiGate

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

1. Understanding the clear requirements from the customer ( Internal / External)

2. Seek more relevant information if needed

3. Translate information into schematic or detail drawing as per requirements

4. Maintain FMS for faster recall

5. Create BOQ and BOM

6. Co-ordination with plant and other functions

We are looking for an enthusiastic U.S. Sales Channel Partner Intern In the U.S.A who can run and manage the sales drive for Spacenos and help us obtain clients.

Skills Required

• Strong Interpersonal Skills.
• Strong  Self Motivation.
• Strong Convincing Ability.

Roles and Responsibilities

• Manage and lead complete sales drives in the U.S.A.
• Observing and carrying out sales processes.
• Updating documents and sales records.
• Reviewing sales performance against sales targets.
• Finding U.S.A clients and getting service contracts in software from them.
• Identifying potential weaknesses and offering improvement suggestions.

Payscale

• Commision based - 10% to 15% of the total revenue brought in by you. 

About Us:

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

Hiring Process:

• Apply for your CV and past work to be reviewed.
• Receive a telephonic interview or assessment upon filling the final step form.
• Receive offer letter if selected.   

Apply soon, the earliest applicant would be preferred over the late applicants.

• Generate new business opportunities by introducing the company’s wide suite of solutions within assigned territories and accounts via cold-calling, email, and social media prospecting.
• Identify the key decision-makers within these prospects to understand their requirements in detail and how the can company help in delivering those requirements.
• Follow-up on leads generated through websites, events, emails campaigns, and qualify it further to be passed on to the sales reps for closure.
• Keep the data within the CRM updated with all the relevant information, communications on regular basis.
• Maintain and expand your database of prospects within your assigned territory
• Work closely with the assigned sales rep to grow the sales pipeline to meet monthly, quarterly targets.

Key Requirements.

• 2-5 years of experience in inside sales in India and other Southeast Asian countries.
• Excellent verbal and communication skills.
• Strong listening skills.
• Ability to multi-task, prioritize and manage time effectively.
• Experience working with HubSpot CRM or equivalent.
• Familiar with basic email and phone etiquettes while communicating with clients or prospects.

Skill Sets

• Communication.
• Cold calling.
• Listening
• Business Email Writing.
• Organizing and Planning.
• Problem-solving and analytical.
• Market research and information gathering.

We are looking to add someone to our team of professionals. The ideal candidate will need to have great graphics and content writing experience for SEO purpose. You will be required to build websites with a contact mangement system called wordpress. You will be required to work independently from your home. You must have internet access and a computer. Hours to work is from 2:00 pm to 10:00 M-F. You must be available during that time and you will need to be able to communicate via skype through screen sharing and must speak and understand the English language a plus.
Responsibilities

• English writing skills
• Design, develop and create physical and digital art.
• Develop and maintain web site layouts and designs Wordpress.
• Support in the design of website and web application wireframes, mock-ups and final designs.
• Work with the development team to develop client-side coding.
• Maintain the company social media platforms to include Facebook, Twitter, LinkedIn, Yelp and Google.
• Understanding the client’s needs and business requirements documents.
• Qualifications
• Proficiency in graphic design and layout software such as: Tools within the Adobe Create Cloud.
• Experience with Photoshop, Illustrator and other design and wire-framing tools
• Experience developing images and designs for websites.
• Experience with HTML, CSS and JavaScript
• Understand Content Management System (CMS) such as Drupal or WordPress.
• General knowledge of systems, techniques and processes used in web site design.

Job Type: Full-time