QA Engineer

Job Description: Senior Community/Operation Manager

Company Description:

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Position Overview:

As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.

Responsibilities:

Operations Management:

Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.

Coordinate property showings, tours, and inspections for prospective tenants.

Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.

Facilitate lease negotiations and follow up on lease renewals.

Track leasing inquiries and maintain a database of potential tenants.

Maintain communication with management, staff, and vendors for smooth operations.

Monitor budgets, forecasts, and implement checks to mitigate operational risks.

Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Implement and manage operational processes to enhance efficiency and tenant satisfaction.

Develop and oversee the execution of operational plans and strategies.

Tenant Relations and Customer Service:

Build and maintain strong relationships with tenants.

Address tenant inquiries, concerns, and complaints effectively.

Conduct regular meetings and feedback sessions to improve service delivery.

Support tenant onboarding and retention efforts throughout the lease term.

Act as a point of contact for operational needs and manage client relationships.

Fitout and Facility Management:

Collaborate with tenants and contractors for office fitouts.

Ensure compliance with building codes and tenant improvement guidelines.

Oversee construction, installation, and inspection of tenant improvements.

Schedule and oversee property maintenance, repairs, and service contracts.

Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.

Obtain bids, negotiate contracts, and ensure timely delivery of services.

Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.

Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Admin and Office Management:

Manage office supplies, equipment procurement, and vendor relations.

Organize and maintain leasing documentation and records.

Coordinate meetings, appointments, and events for internal and external stakeholders.

Handle correspondence via emails, calls, and letters.

Oversee facility management to ensure office spaces are clean and organized.

Manage the travel desk, petty cash, and promptly resolve administrative issues.

As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.

Key Responsibilities:

• Client Onboarding:

Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.

Collaborate with sales and account management teams to understand client requirements and expectations.

• Project Planning:

Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.

• Stakeholder Collaboration:

Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.

• Configuration and Customization:

Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.

• Training and Support:

Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.

• Quality Assurance:

Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.

• Communication:

Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.

• Documentation:

Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.

Develop user manuals and guides as needed.

• Post-Implementation Review:

Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.

You are a desired candidate if you have:

• Proven experience in leading successful implementations of HR Tech SAAS solutions.
• Strong project management skills with the ability to manage multiple client implementations simultaneously.
• In-depth understanding of HR processes and workflows.
• Technical acumen, including familiarity with system configurations and integrations.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Problem-solving mindset and the ability to navigate complex client requirements.
• Knowledge of quality assurance processes and testing methodologies.
• Training experience, including the development and delivery of training programs.
• Detail-oriented with a focus on delivering high-quality solutions on time.

Job Description – Lead Full Stack (Javascript) Engineer 

 About Freespace* (a.k.a. Workplace Fabric)  

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship 

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions. 

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric 

What is on our offer?  

• An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values. 
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career. 
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge. 

 Profile Brief:  

You will be an experienced Full Stack Javascript Engineer with an interest in data and analytics, developing our fast growing Analytics Team. Working closely as an active team member, having ownership & accountability to develop analytics stories, in delivering timely projects through Scrum. Working with product owners and team leads to clarifying requirements, challenge assumptions in order to ensure successful executions and push the client analytics to its best.  

Key Skills and Experience  

Required Skills: JavaScript (ES6+), SQL, Nodejs, React 

Good to have: AWS (Lambda, Athena, S3) & AWS Certification, TypeScript, IoT, amCharts, D3.js (or industry equivalent) 

Experience: 6-10 years  

• Data processing and manipulation expert 
• Able to easily comprehend and write complex & efficient SQL queries  

• Ability to understand, design and fully document end-to-end scalable IoT systems 
• Expert in in building Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc) 
• Experience in developing frontend analytics dashboards using .js charts 
• Hands-on and well-versed with at least one of React (preferred), Angular or Vue  
• Master in JavaScript with excellent understanding of asynchronous patterns  

• Comfortable with of ES6+, TypeScript & emerging web technologies  
• Experience of building REST APIs with Spring Boot & Express  
• Hands-on programmer 

Page Break 

Key Behaviours  

• Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions. 
• Lead by example by demonstrating best practice and mentoring of team members 
• Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps 
• Seeing a project through from conception into production and support ensuring quality throughout. 

• Ensure high standards by instilling  data quality checks, code reviews and documentation in work and team practices. 
• Able to challenge solutions and processes in creating the best products and environment to work. 
• Unafraid to own mistakes  
• Customer focussed 

• Create an engaging and knowledgeable online Shopify store to increase sales and revenue
• Extensive knowledge in HTML5
• Create bespoke Shopify themes and change pre-existing templates per pre-defined brand guidelines
• Be an expert in all aspects of the ECommerce platform
• Work with the UX and UI Design Teams to create unique, strong, and inventive front-end user experiences
• Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality
• Test and debug websites regularly to improve performance
• Based on their findings, they provide technical support and coordination, protecting enterprises against failure
• Increase conversion rates by optimizing your website

The Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

He/she will be working directly under the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. 

Responsibilities:

• Setting a vision for how technology will be used in the company.

• Ensuring that the tech team meets the company’s short and long term needs.

• Outline the goals for research and development. 

• Creating timelines for the development and deployment of all product requirements. 

• Acting as a mentor to the tech team members. 

• Maintaining a consumer-focused outlook and aiding in the delivery of new features.

• Managing technology budgets and time frames.

• Driving and planning sprints and ensuring a high tech team velocity.

• Staying on top of technology trends and developments.

• Ensuring all technology practices adhere to regulatory standards.

• Ensuring that there is no system downtime and all products are working seamless.

Requirements /Qualifications:

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills. 

• Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

• Extensive industry knowledge with an eye towards the future.

• Proactive and efficient time management.

• Ability to delegate efficiently. 

• Should have managed and set up teams. 

• Process orientation.

• 5+ years of experience as an Engineering head.
  
  Salary will be based upon industries standard 

• Create a platform to change the way kids learn: Because company is solving a unique problem, we have the chance to reimagine education. Be it collaboration or puzzles or interactive videos or even 3D experiences, there is a huge scope for innovation. You can help us get there.
• Tackle challenging and impactful problems: You'd jump between product, marketing, internal tools, process — participating in every phase from inception to implementation. Absolutely no boredom.
• Join us at a magical time: We went through Y Combinator, have raised funding and are seeing strong traction with a very lean team. You get to be among the first employees in one of the strongest and most passionate teams in the EdTech space.

So, what will you do as a Full Stack Lead at company?

• As one of the early employees, there will be a lot on your plate. All the time!
• You'll take ownership and build new product features from start to finish. We love to hire ‘Product Engineers’ who care about “why” behind a feature and suggest changes to hit the objectives even better
• You'll build improvements to performance, reliability, and product polish — for example, improving the efficiency and performance of our replicated state systems.
• You will mentor new joiners, review the pull requests and help with expanding the team as we grow

This might be for you if...

• You have strong knowledge of both front and back end technologies
• You have been professionally coding for at least 4 years
• You have worked in a startup and relish the chaos and pressure
• You've built and maintained quality user interfaces that have reached a large audience, ideally while the product is experiencing rapid growth.
• You can readily learn most technologies as you go. To you, technologies are about tools and tradeoffs, not an ideology.
• You care about the business implications of anything you build. You're not just going after cool stuff — you understand the balance between craft, speed, and the bottom line.
• Bonus: You're fluent with Typescript, Python, Go, NodeJS, Postgres, Docker.
• Bonus: You're familiar with multiple frameworks such as React, Django
• Bonus: You understand AWS infrastructure and can put out a fire if one happens

• Proficient with Laravel & Codeignitor Framework 
• Have good database structures and algorithm platform
• Knowledge about OPP, MVC, RESTful
• Knowledge about HTML, CSS, JavaScript, AngularJS, ActiveJS, NodeJS, JQuery is an advantage
• Have experiences using GIT
• Use fluently one of relation database administration: Oracle, MySQL