Senior Data Engineer

Job Summary

We are looking for a proactive and customer-focused Incident Management Associate to oversee the end-to-end management of production incidents and ensure timely restoration of IT services. The ideal candidate will coordinate with cross-functional technical teams, drive incident resolution, facilitate stakeholder communication, and minimize business impact through effective incident management practices.

This role requires working in a 24x7 rotational support environment, including weekends and holidays, as per business requirements.

Key Responsibilities

• Manage the complete lifecycle of Major and High-Priority Incidents from identification through resolution and closure.
• Lead incident bridge calls and coordinate with application, infrastructure, cloud, network, database, and support teams to expedite resolution.
• Ensure timely incident response, escalation, communication, and resolution in accordance with defined SLAs.
• Monitor incident queues and prioritize issues based on business impact and urgency.
• Provide regular status updates to business stakeholders, customers, and senior leadership during critical incidents.
• Coordinate technical teams to identify workarounds and restore services as quickly as possible.
• Conduct post-incident reviews (PIRs), document root causes, corrective actions, and lessons learned.
• Track recurring incidents and collaborate with Problem Management teams to drive permanent resolutions.
• Maintain incident documentation, dashboards, and reports for operational reviews and management reporting.
• Ensure compliance with ITIL Incident Management processes and organizational governance.
• Support change implementation activities and assess potential impacts during planned maintenance windows.
• Identify opportunities for automation and continual service improvement to enhance operational efficiency.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 2–5 years of experience in Incident Management, IT Operations, Service Delivery, or Production Support.
• Strong understanding of IT Service Management (ITSM) processes and ITIL best practices.
• Experience managing Major Incidents in enterprise production environments.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to work effectively under pressure in a fast-paced operational environment.
• Willingness to work 24x7 rotational shifts, including weekends and public holidays.

Required Technical Skills

• ITSM Tools: ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
• Monitoring Tools: Splunk, Dynatrace, AppDynamics, Datadog, Grafana, SolarWinds, or similar.
• Ticketing and Incident Tracking Systems.
• Microsoft Office Suite (Excel, PowerPoint, Word).
• Basic understanding of cloud platforms (AWS, Azure, GCP) is desirable.
• Familiarity with Linux/Windows environments, networking, databases, and enterprise applications is an advantage.

Preferred Qualifications

• Experience supporting large-scale enterprise production environments.
• Exposure to cloud-based applications, microservices, APIs, and DevOps environments.
• Knowledge of Change Management, Problem Management, and Release Management processes.
• Experience working with global teams across multiple time zones.

Preferred Certifications

• ITIL Foundation Certification (Preferred)
• ITIL Intermediate (Good to have)
• Microsoft Azure Fundamentals / AWS Cloud Practitioner (Good to have) 

• Developing pricing strategies, including building rates for rooms and packages and determining discounts and specialty rates
• Forecasting pricing and revenue based on demand and market trends
• Understanding inventory management processes
• Maintaining distribution channel data integrity
• Generating revenue reports and preparing monthly reports
• Working closely with marketing, operation and other departments in the organization
• Ensuring that price parity is maintained through all third-party distribution channels
• Completing the Revenue Analysis Report on a daily basis and communicating to Senior Revenue Manager

Desired Candidate Profile

• Background in hospitality
• Prior experience in handling revenue management in hotels
• Knowledge of Revenue Analysis Report
• Experience in handling price parity through 3rd party    

• Leads more than one projects end-to-end and collaborates across functions. Drives planning, estimation and execution.
• Manages stakeholder expectations and offers scalable, reliable, performant and easy to maintain solutions.
• Consistently takes well thought technical/design decisions.
• Develops expertise in more than one area and shares knowledge with others. Able to mentor/train people in areas which are new to them.
• Drives people to solve engineering challenges.
• Enjoys high respect of Tech and other cross functional teams.
• Demonstrates effective communication with project team, management and internal/external clients as necessary.
• Surfaces both technical and non-technical team challenges and helps resolve them.
• Champion for SDLC best practices and high-quality standards.
• Significantly contributes in hiring high performance candidates.

• Expert in JAVA, Kotlin, Reactive programming, Asynchronous programming and Dependency Injection. Experience with unit-tests and automation frameworks.
• Familiarity with any architectures like MV*(MVP/MVVM/MVI).
• Strong focus on high-quality mobile UI experiences.
• Operates independently with almost no oversight.
• Is able to apply domain expertise to think critically and make wise decisions for the team, taking into account tradeoffs and constraints.
• Communicates tech decisions through design docs and tech talks.
• Has delivered multiple projects with end-to-end engineering ownership.
• Keeps track of new technology/tools and embraces them as necessary
• 12+ years of experience in a product-driven organization.

Technologies we're working with

• MVP, JAVA and Kotlin, Realm, Firebase Real-time Database, RxJava,Kotlin Coroutines, Dagger and Retrofit.

Job description

The primary role of this position is to receive final product design from Figma and then create pixel perfect UI in React Native (iOS, Android & Web App). It is of highest priority that communication is clear and transparent. The successful candidate must have the ability to self-manage each task not requiring a large amount of detailed explanation to complete.

Responsibilities

• Build pixel-perfect, buttery smooth UIs across both mobile platforms and Web App.
• Leverage native APIs for deep integrations with both platforms and Web App.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Skills

• Firm grasp of the JavaScript (and TypeScript) language and its nuances, including ES6+ syntax
• Knowledge of (functional or object-oriented) programming
• Ability to write well-documented, clean JavaScript code
• Fluent at working with third-party dependencies and debugging dependency conflicts
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• GraphQL
• BitRise, GutHub, BitBucket

Advantageous attributes 

Understanding of AWS environment, Node.js, and Microservices

The Role

We are looking for an experienced Software Engineer (React Native) who will lead the development for Jackett's mobile apps. Each day you'll design, build and ship features that will directly improve teachers' lives. You will shape our product direction and technical architecture for the years to come.

You'll report directly to the CTO and partner closely with teams across product and design to build React Native apps for Android and iOS from scratch. And we'll work together to create an environment where you can grow professionally. 

Key Responsibilities:

• Own the architecture, development and implementation of our mobile app to enable the team to quickly iterate a high-quality product.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Implement pixel perfect Ul's that match the designs.
• Create our iOS and Android deployment CI/CD pipeline to ship reliable features daily.
• Engage in technical research and champion best practices for writing clean, maintainable and reusable code with clear documentation.
• Accurately estimate time and effort required to deliver high quality features.
  Required Skills/Abilities:
• 4 + years of experience as a software engineer.
• Built and shipped high-quality mobile apps (android and iOS) using React Native.
• Production-level experience with Mobile C l / C D , unit testing and automated E2E testing
• Proficiency working with RESTful APIs.  
• Ability to take extreme ownership of your work and to deal with high pressure situations in a fast paced environment and meet targets without compromising the quality of the deliverables.
• Product understanding to break down user stories into high impact features.
• Excellent organisational and communication skills, especially for a remote first work environment   

Extra Credits for:

• Knowledge of AWS cloud infrastructure - CodePipeline, Amplify, CDN etc.
• Knowledge of TypeScript.
• Knowledge of SCORM and Learning Tools Interoperability (LTI) framework
• Experience of React Native development at an early stage EdTech startup

Ivan Infotech is looking for talented Hybrid developer.

Job Responsibility :

• Develop hybrid mobile application using ionic or react native.
• Manage the complete app development life cycle, which includes Screen Layout development, API integration, Testing and Submission to app stores .
• Experience of building Apps using CLI for Android and iOS. Experience of interacting with Apple Store and Play Store.
• Capability to integrate with third party APIs .
• Should have experience in Front end design and back end coding.

Required Skilled:

• Minimum 1.5 year of year experience hybrid mobile application development.
• Experience with HTML5, CSS3, Angular js, jQuery and Responsive Web Design frameworks .
• Should have knowledge of developing Hybrid Mobile applications using Ionic or React native framework.
• Should have good knowledge in cordova.

Benefit:

• Monday to Friday working.
• Flexible working hour.
• Hassle free working environment.