About Databook
Databook is the world’s first AI-powered enterprise customer intelligence platform, founded in 2017 to empower enterprise sales teams with a distinct advantage. Leading companies like Microsoft, Salesforce, and Databricks rely on Databook to enhance customer engagement and accelerate revenue acquisition. Backed by Bessemer Ventures, DFJ Growth, M12 (Microsoft’s Venture fund), Salesforce Ventures, and Threshold Ventures, we operate as a customer-focused, innovative organization headquartered in Palo Alto, CA, with a global distributed team.
About Our Technology Team
The Engineering team at Databook brings together collaborative and technically passionate individuals to deliver innovative customer intelligence solutions. Led by former Google and Salesforce engineers, this group explores the full engineering lifecycle, driving impactful outcomes and offering opportunities for leadership and growth in a hyper-growth context.
The Opportunity
We're seeking a proactive and skilled Platform Engineer to enhance the reliability, scalability, and performance of our platform. This role offers the chance to collaborate closely with cross-functional teams, integrate new technologies, and advance our DevOps and SRE practices. If you're passionate about driving excellence, building robust systems, and contributing to the evolution of an AI-driven platform, join our dynamic team!
Responsibilities
- Promote best practices and standards across engineering teams to ensure platform reliability and performance.
- Collaborate with product management and engineering to enhance platform scalability and align with business goals.
- Develop and optimize backend systems and infrastructure to support platform growth.
- Implement and enhance CI/CD pipelines, automation, monitoring, and alerting systems.
- Document system performance, incidents, and resolutions, producing detailed technical reports.
- Formulate backend architecture plans and provide guidance on deployment strategies and reliability improvements.
- Participate in an on-call rotation to ensure 24/7 platform reliability and rapid incident response.
Qualifications
- 5+ years of experience in Platform or Infrastructure Engineering, DevOps, SRE, or similar roles.
- Strong backend development experience using Python, JavaScript/Typescript.
- Solid understanding of API design and implementation.
- Proficiency in SQL.
- Experience with CI/CD tools like Jenkins, GitLab CI, CircleCI.
- Hands-on experience with IaC tools such as Terraform, CloudFormation, Ansible.
- Familiarity with monitoring and observability tools like Datadog, Splunk, New Relic, Prometheus.
- Strong analytical and problem-solving skills with a focus on long-term solutions.
- Excellent communication skills for collaboration with technical and non-technical stakeholders.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
Working Arrangements
This position offers a hybrid work mode, combining remote and in-office work as mutually agreed upon.
Ideal Candidates Will Also Have
- Interest or experience in Machine Learning and Generative AI.
- Exposure to performance, load, and stress testing frameworks.
- Familiarity with security best practices and tools in cloud environments.
Join Us and Enjoy These Perks!
- Competitive salary with bonus
- Medical insurance coverage
- Generous leave and public holidays
- Employee referral bonus program
- Annual learning stipend for professional development
- Complimentary subscription to Masterclass
About Databook
Great salespeople let their customers’ strategies do the talking.
Databook’s award-winning Strategic Relationship Management (SRM) platform uses advanced AI and NLP to empower the world’s largest B2B sales teams to create, manage, and maintain strategic relationships at scale. The platform ingests and interprets billions of financial and market data signals to generate actionable sales strategies that connect the seller’s solutions to a buyer’s financial pain and urgency.
About our Technology Team-
The Engineering team at Databook brings together collaborative and technically passionate individuals to deliver innovative customer intelligence solutions that drive real value for our clients. Led by past Google and Salesforce engineers, this group offers an opportunity to explore all aspects of the engineering lifecycle, to be close to the client, and to make a real difference. We give our engineers a lot of autonomy to own and solve complex, novel problems - from system design to natural language processing (NLP) and machine learning (ML). The Engineering team offers a place where engineers can collect an abundance of experience and practice their leadership skills; all in a hyper-growth context.
Databook’s Strategic Relationship Management (SRM) platform uses advanced AI to empower the world’s largest B2B sales teams
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Electrum is looking for an experienced and proficient DevOps Engineer. This role will provide you with an opportunity to explore what’s possible in a collaborative and innovative work environment. If your goal is to work with a team of talented professionals that is keenly focused on solving complex business problems and supporting product innovation with technology, you might be our new DevOps Engineer. With this position, you will be involved in building out systems for our rapidly expanding team, enabling the whole engineering group to operate more effectively and iterate at top speed in an open, collaborative environment. The ideal candidate will have a solid background in software engineering and a vivid experience in deploying product updates, identifying production issues, and implementing integrations. The ideal candidate has proven capabilities and experience in risk-taking, is willing to take up challenges, and is a strong believer in efficiency and innovation with exceptional communication and documentation skills.
YOU WILL:
- Plan for future infrastructure as well as maintain & optimize the existing infrastructure.
- Conceptualize, architect, and build:
- 1. Automated deployment pipelines in a CI/CD environment like Jenkins;
- 2. Infrastructure using Docker, Kubernetes, and other serverless platforms;
- 3. Secured network utilizing VPCs with inputs from the security team.
- Work with developers & QA team to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional, and performance status.
- Work with developers to institute systems, policies, and workflows which allow for a rollback of deployments.
- Triage release of applications/ Hotfixes to the production environment on a daily basis.
- Interface with developers and triage SQL queries that need to be executed in production environments.
- Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
- Assist the developers and on calls for other teams with a postmortem, follow up and review of issues affecting production availability.
- Scale Electum platform to handle millions of requests concurrently.
- Reduce Mean Time To Recovery (MTTR), enable High Availability and Disaster Recovery
PREREQUISITES:
- Bachelor’s degree in engineering, computer science, or related field, or equivalent work experience.
- Minimum of six years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructures such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail, and other services provided by AWS.
- At least 2 years of experience in building and owning serverless infrastructure.
- At least 2 years of scripting experience in Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible).
- Experience building a multi-region highly available auto-scaling infrastructure that optimizes performance and cost.
- Experience in automating the provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
- Must have prior experience automating deployments to production and lower environments.
- Worked on providing solutions for major automation with scripts or infrastructure.
- Experience with APM tools such as DataDog and log management tools.
- Experience in designing and implementing Essential Functions System Architecture Process; establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
- Experience establishing and enforcing:
- 1. System monitoring tools and standards
- 2. Risk Assessment policies and standards
- 3. Escalation policies and standards
- Excellent DevOps engineering, team management, and collaboration skills.
- Advanced knowledge of programming languages such as Python and writing code and scripts.
- Experience or knowledge in - Application Performance Monitoring (APM), and prior experience as an open-source contributor will be preferred.
Objectives :
- Building and setting up new development tools and infrastructure
- Working on ways to automate and improve development and release processes
- Testing code written by others and analyzing results
- Ensuring that systems are safe and secure against cybersecurity threats
- Identifying technical problems and developing software updates and ‘fixes’
- Working with software developers and software engineers to ensure that development follows established processes and works as intended
- Planning out projects and being involved in project management decisions
Daily and Monthly Responsibilities :
- Deploy updates and fixes
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Skills and Qualifications :
- Degree in Computer Science or Software Engineering or BSc in Computer Science, Engineering or relevant field
- 3+ years of experience as a DevOps Engineer or similar software engineering role
- Proficient with git and git workflows
- Good logical skills and knowledge of programming concepts(OOPS,Data Structures)
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
Task:
- Need to run our software products in different international environments (on premise and cloud providers)
- Support the developers while debugging issues
- Analyse and monitor software during runtime to find bugs, performance issues and plan growth of the system
- Integrate new technologies to support our products while growing in the market
- Develop Continuous Integration and Continuous Deployment Pipelines
- Maintain our on premise hosted servers and applications, like operating system upgrades, software upgrades, introducing new database versions etc.
- Automation of task to reduce amount of human errors and parallelize work
We wish:
- Basic OS knowledge (Debian, CentOS, Suse Enterprise Linux)
- Webserver administration and optimization (Apache, Traefik)
- Database administration and optimization (Mysql/MariaDB, Oracle, Elasticsearch)
- jvm administration and optimization application server administration and optimization (Servicemix, Karaf, Glassfish, Springboot)
- Scripting experience (Perl, Python, PHP, Java)
- Monitoring experience (Icinga/Nagios, Appdynamics, Prometheus, Grafana)
- Knowledge container management (Docker/ContainerD, DC/OS, Kubernetes)
- Experience with automatic deployment processes (Ansible, Gitlab-CI, Helm)
- Define and optimize processes for system maintenance, continuous integration, and continuous delivery
- Excellent communication skill & proficiency in English is necessary
- Leadership skill with team motivational approach
- Good Team player
We Offer:
- Freedom to realise your own ideas & individual career & development opportunity.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
- Professional challenges and career development opportunities.
Your Contact for this position is Janki Raval .
Would you like to become part of this highly innovative, dynamic, and exciting world?
We look forward to your expressive Resume.
Position Summary
Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.
Job Description
- Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
- Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
- Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
- Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
- Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
- Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
- Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
- Drive clients meetings & communication during reviews
Requirement:
- Degree in computer science or a similar field.
- At least 2 year of experience in the field of cloud computing.
- Experience with CI/CD systems.
- Strong in Cloud services
- Exposure to AWS/GCP and other cloud-based infrastructure platforms
- Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
- Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
- Proficient in the use and administration of all versions of MS Windows Server
- Experience with Linux and Windows system administration and web server configuration and monitoring
- Solid programming skills in Python, Java, Perl
- Good understanding of software design principles and best practices
- Good knowledge of REST APIs
- Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
- Experience with Docker, Kubernetes, and Helm charts
- Hands on experience in Ansible and Git repositories
- Knowledge in Maven / Gradle
- Azure, AWS, and GCP certifications are preferred.
- Troubleshooting and analytical skills.
- Good communication and collaboration skills.
Platform Services Engineer
DevSecOps Engineer
- Strong Systems Experience- Linux, networking, cloud, APIs
- Scripting language Programming - Shell, Python
- Strong Debugging Capability
- AWS Platform -IAM, Network,EC2, Lambda, S3, CloudWatch
- Knowledge on Terraform, Packer, Ansible, Jenkins
- Observability - Prometheus, InfluxDB, Dynatrace,
- Grafana, Splunk • DevSecOps-CI/CD - Jenkins
- Microservices
- Security & Access Management
- Container Orchestration a plus - Kubernetes, Docker etc.
- Big Data Platforms knowledge EMR, Databricks. Cloudera a plus
Location: Bengaluru
Department: DevOps
We are looking for extraordinary infrastructure engineers to build a world class
cloud platform that scales to millions of users. You must have experience
building key portions of a highly scalable infrastructure using Amazon AWS and
should know EC2, S3, EMR like the back of your hand. You must enjoy working
in a fast-paced startup and enjoy wearing multiple hats to get the job done.
Responsibilities
● Manage AWS server farm Own AWS infrastructure automation and
support.
● Own production deployments in multiple AWS environments
● End-end backend engineering infra charter includes Dev ops,Global
deployment, Security and compliances according to latest practices.
Ability to guide the team in debugging production issues and write
best-of-the breed code.
● Drive “engineering excellence” (defects, productivity through automation,
performance of products etc) through clearly defined metrics.
● Stay current with the latest tools, technology ideas and methodologies;
share knowledge by clearly articulating results and ideas to key decision
makers.
● Hiring, mentoring and retaining a very talented team.
Requirements
● B.S. or M.S in Computer Science or a related field (math, physics,
engineering)
● 5-8 years of experience in maintaining infrastructure system/devops
● Enjoy playing with tech like nginx, haproxy, postgres, AWS, ansible,
docker, nagios, or graphite Deployment automation experience with
Puppet/Chef/Ansible/Salt Stack Work with small, tightly knit product
teams that function cohesively to move as quickly as possible.
● Determination to provide reliable and fault tolerant systems to the
application developers that consume them
● Experience in developing Java/C++ backend systems is a huge plus Be a
strong team player.
Preferred
Deep working knowledge of Linux servers and networked environments
Thorough understanding of distributed systems and the protocols they use,
including TCP/IP, RESTful APIs, SQL, NoSQL. Experience in managing a NoSQL
database (Cassandra) is a huge plus.
- Administration and Support for Azure DevOps Server/Services
- Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
- Process Template Customization and Deployment model
- Migration, Upgrade, Monitor, and Maintenance of ADS Instance
- Automation using REST API to build Extensions and Custom Reporting
- Expert in all Modules of Azure DevOps Server/Service (Work Item, SCM/VC, Build, Release, Test, Reporting Management)"
- CICD Orchestration tools and other SCM/VC tools
- Microsoft MCSD Application Lifecycle Management certified
- A bachelor or master degree with a minimum of 6 years relevant work experience in Azure DevOps Server/Services (SaaS)
- Good communication skills
- Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment
- Visual Studio and the .NET Framework experience is required "
- Administration and Support for Azure DevOps Server/Services
- Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
- Process Template Customization and Deployment model
- Work with the user community to adopt new features, enable new use cases, and help resolve any issues
- Create customizations and tools to help support the team’s needs (PM, Dev, Test, & Ops)
- Take the lead in the validation of the application.
- Monitor the health of the solution and take proactive steps to ensure reliable availability and performance
- Manage patches and updates for tooling solutions and related hosting environments including the operating system
- Automate the process for Maintenance"
- You have experience of 2-4 years in building high-performance consumer-facing mobile applications at Product companies of a decent scale.
- You can write code preferably in Golang and Python.
- You have experience with debugging production issues and writing RCAs.
- You have demonstrable stories of being on-call and how outages have been handled.
- You have experience developing products on Kubernetes and cloud providers like GCP and AWS.
- You have worked with Cloud Native (CNCF) technologies.
- You have experience automating CI/CD pipelines.
- You are an excellent collaborator & communicator. You know that start-ups are a team sport.
- You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company