Machine Learning Engineer

Role Overview:

We are looking for a detail-oriented and experienced Full Stack Developer to join our growing team in India. This is a remote, full-time opportunity to work on high-impact

projects using modern web technologies. While specific project discovery is underway, we’re looking to onboard developers with a solid foundation across front-end and back-end technologies who are comfortable working in agile environments. You will be collaborating directly with a US-based client and must be available to work the UK shift.

Key Responsibilities:

·        Develop and maintain scalable and performant full-stack web applications

·        Collaborate with UI/UX designers and backend teams to implement responsive, user- friendly interfaces

·        Write unit tests using Jest and ensure code quality and reliability

·        Develop RESTful APIs using Node.js and NestJS framework

·        Utilize Docker Compose for local development and deployment

·        Manage and optimize MySQL databases, including views, stored procedures, and performance tuning

·        Implement access control mechanisms using identity providers like Okta or Auth0

·        Document APIs using tools like SwaggerUI and Postman

·        Participate in sprint planning, code reviews, and team stand-ups via JIRA and Confluence

·        Use Git for version control and manage merge requests and branches effectively

·        Integrate application loggers for monitoring and diagnostics

Must-Have Skills:

·        Proficiency in HTML, CSS, SASS/SCSS

·        Strong hands-on experience with Angular 18 or higher

·        Familiarity with Angular Material or similar UI component libraries

·        Experience with Node.js and NestJS 10+

·        Working knowledge of Docker Compose

·        Strong SQL skills and experience with MySQL

·        Understanding of authentication and authorization best practices with Okta, Auth0, etc.

·        Comfort using Postman, SwaggerUI, Git, and logging tools

·        Familiarity with agile development processes and using JIRA and Confluence

Nice to Have:

·        Experience with form builders like Formsite or FormSort

·        Knowledge of data encryption best practices

·        Prior experience in the public health or POSIT (Public Health Informatics) domain

Qualifications:

·        Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

·        3–6 years of experience in full-stack development

·        Strong communication skills and the ability to work independently in a remote team environment

Availability to work UK shift hours to ensure overlap with the US-based client

Equal Opportunity Statement:

BigRio is an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, national origin, sex, sexual orientation, gender identity, age, pregnancy, status as a qualified individual with disability, protected veteran status, or other protected characteristic as outlined by federal, state, or local laws. BigRio makes hiring decisions based solely on qualifications, merit, and business needs at the time. All qualified applicants will receive equal consideration for employment.

Position: Customer care Executive (International)

Position Overview:

We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.

Qualifications:

1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus). 

2. Fresher or Experienced

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

• Experience range – 8 to 12 years

• Good understanding of software engineering practices, SDLC.

• Ability to provide elegant and efficient design solutions
• Strong knowledge on design patterns
• Effective interpersonal skills and collaborative management style to include teamwork and team building ability
• Should have knowledge on API integration mulesoft, Apache Camel tools
• Strong knowledge on providing microservices architecture

ROLES & RESPONSIBILITIES:

• Research, programs, plans, designs, and administers building projects for clients by applying knowledge of architectural design and building materials.
• Produces conceptual plans, renderings, and documents.
• Assists in research and coordination of materials and products for project specifications

Skills Required:

Primary Skills:

• Java, Spring Boot/ Node.js- Backend
• HTML, CSS, JS, React/ Angular- Frontend
• SQL
• Mobile Application Development

Secondary Skills:

• Microservices, Design Patterns
• Cloud- AWS, Azure, GCP
• DevOps tools- Jenkins, GIT Pipeline, etc.- Anyone should be fine
• Maven

With 14+ years of expertise in e-commerce, our client provides AI-powered solutions for quick scale-up of brands and equips them to serve a global audience efficiently. From Texas to India, it operates from 6 different locations and processes 5 million orders annually and are amongst the top 25 sellers on Amazon and Walmart.com.

Founded by entrepreneurs with rich international experience, this leading online store of USA works with over 2000 brands which include many known brands in the US and covers almost all major categories like beauty and healthcare, electronics and gadgets, furniture, toys and apparel and others.

It has won several accolades including Inc 5000, fastest-growing companies, two years in a row.

• Managing inputs, category profit & loss, promotion management, auditing and analysis, vendor escalations, and concise communications
• Growing selection, improving terms and cost structures, and building long-term relationships with vendors for the sub-categories assigned
• Demonstrating customer and category knowledge, being an advocate for a quality customer experience, and understanding the competition and industry
• Being responsible for long term growth opportunities and risk identification, planning, communicating, and partnering with internal teams
• Demonstrating a deep understanding of Online retail tools and becoming advocates for tool enhancements
• Attracting talent and making the right hiring decision, setting goals, and resource planning for the team
• Visiting trade shows in the US and other countries as per process requirements
• Creating mechanisms to help on-board new talent to the organization by continuously building a network of talent inside and outside of the company
• Effectively coaching and giving feedback to direct reports to help develop talent and supporting career development
• Setting and balancing goals across the team to optimize performance against department goals and employee development

Desired Candidate Profile

• 10+ years of experience doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing, or e- commerce
• Strong understanding of category, product, and vendor performance
• Proficiency in Excel
• Proven analytical skills
• Proven negotiation skills
• Proven experience leading teams & cross-functional projects
• Influencing abilities and vendor management experience
• Ability to think and react in a high-energy, fast-paced environment
• Ability to operate simultaneously and effectively in both tactical and strategic modes
• A willingness to roll up sleeves to get things done
• Ability to work autonomously in a demanding and often ambiguous environment, with strong attention to detail and effective prioritization
• Preferably a valid US Visa    

• l IT experience delivering enterprise-scale applications or product implementations
•  experience working as a technical lead.

• Working Experience in ISO20022, SWIFT, Remittance
• Language & Frameworks: Java, Spring Boot, Spring, Any ORM

Responsibilities:

• Lead QA engineers into developing performance & functional test plans and test scenarios using requirements and product documentation while specifying testing overview, approach, strategy, scope, architecture, environment, roles and responsibilities
• Scope projects and estimate testing needs
• Design and implement testing methods for both end to end, and individual service layers of the application stack
• Identify bottlenecks in functionality and performance, and provide actionable information and suggestions based on analysis of testing results
• Communicate technical information clearly with both technical and non-technical teams
• Work closely with development engineers and management in a fast-paced technical environment

Requirements:

• 4-7 years experience in Quality Assurance of IT products
• Hands on experience in Test Automation using Selenium
• Experience Leading Testing Teams in both Manual and Automation Testing.
• Strong work ethic and accountability on Quality Assurance
• Experience in building SCRUM/Agile skills within the Testing Team
• Exercise independent thought and judgement and adapt to new tasks
• Experience in Performance Testing is mandatory.
• Experience in Security Testing is a plus, but not mandatory