Business Intelligence Specialist

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

Key Responsibilities

• Data Architecture & Pipeline Development
• Design, implement, and optimize ETL/ELT pipelines using Azure Data Factory, Databricks, and Synapse Analytics.
• Integrate structured, semi-structured, and unstructured data from multiple sources.
• Data Storage & Management
• Develop and maintain Azure SQL Database, Azure Synapse Analytics, and Azure Data Lake solutions.
• Ensure proper indexing, partitioning, and storage optimization for performance.
• Data Governance & Security
• Implement role-based access control, data encryption, and compliance with GDPR/CCPA.
• Ensure metadata management and data lineage tracking with Azure Purview or similar tools.
• Collaboration & Stakeholder Engagement
• Work closely with BI developers, analysts, and business teams to translate requirements into data solutions.
• Provide technical guidance and best practices for data integration and transformation.
• Monitoring & Optimization
• Set up monitoring and alerting for data pipelines.
• 
  

Job Title: Senior Software Engineer

Location:PUNE

Job Type: Full-time

About the Role:

We are seeking a Senior Software Engineer with at least 1 year of experience in ad tech (preferred) to join our dynamic team. The ideal candidate will have strong proficiency in Java and possess problem-solving skills to design, develop, and maintain scalable software solutions in the ad tech industry.

Key Responsibilities:

• Develop and maintain high-quality Java-based applications.
• Collaborate with cross-functional teams to design and implement new features.
• Troubleshoot and debug issues, ensuring optimal software performance.
• Write clean, scalable, and efficient code while adhering to best practices.
• Participate in code reviews and provide mentorship to junior engineers.

Requirements:

• Proven experience with Java and software development.
• At least 1 year of experience in ad tech (preferred).
• Strong understanding of object-oriented design and data structures.
• Excellent communication and collaboration skills.
• Ability to work independently and manage time effectively.

Key Responsibilities:

Kubernetes Management:

Deploy, configure, and maintain Kubernetes clusters on AKS, EKS, GKE, and OKE.

Troubleshoot and resolve issues related to cluster performance and availability.

Database Migration:

 Plan and execute database migration strategies across multicloud environments, ensuring data integrity and minimal downtime.

Collaborate with database teams to optimize data flow and management.

Coding and Development:

 Develop, test, and optimize code with a focus on enhancing algorithms and data structures for system performance.

Implement best coding practices and contribute to code reviews.

Cross-Platform Integration:

  Facilitate seamless integration of services across different cloud providers to enhance interoperability.

Collaborate with development teams to ensure consistent application performance across environments.

Performance Optimization:

  Monitor system performance metrics, identify bottlenecks, and implement effective solutions to optimize resource utilization.

Conduct regular performance assessments and provide recommendations for improvements.

Experience:

  Minimum of 2+ years of experience in cloud computing, with a strong focus on Kubernetes management across multiple platforms.

Technical Skills:

  Proficient in cloud services and infrastructure, including networking and security considerations.

Strong programming skills in languages such as Python, Go, or Java, with a solid understanding of algorithms and data structures.

Problem-Solving:

 Excellent analytical and troubleshooting skills with a proactive approach to identifying and resolving issues.

Communication:

 Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.

Preferred Skills:

- Familiarity with CI/CD tools and practices.

- Experience with container orchestration and management tools.

- Knowledge of microservices architecture and design patterns.

Node JS Developer

We are looking for a Node JS Developer to join our team.

In this role, you will be entrusted with developing JavaScript applications using Node.js(NestJs framework).

Apply now for the role of a Node JS Developer at Codebuddy which is opening doors for skilled, energetic developers looking for Node JS Developer Jobs.

If you can help us design and create multiple layers of applications while working cross-functionally across different infrastructures and if you love problem-solving, Designing systems, and creating quality offerings, you would fit perfectly in Codebuddy.

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Analyze requests for enhancements/changes and write amendment/program specifications.
• Understand the inter-dependencies of the service (application, system, and database) and be able to pinpoint problem areas accurately to improve overall efficiency.
• Translate storyboards and various use cases to create high-performing apps
• Help in code automation
• 
  

What You Need To Apply (Technical Competency) :

• Bachelor's degree in computer science, information science, or similar.
• Minimum two years of experience as a Node.js developer.
• Minimum 6 months of hands-on experience with TypeScript.
• Basic knowledge of NestJs and ExpressJs.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of MongoDB.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Basics of Linux commands and basic Git knowledge for everyday workflow.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.
• Self-motivated with the ability to work independently or jointly in a self-directed way.

We are a software development company. We have primarily worked with enterprises and startups who often wants to build a product from scratch. Our mission is to build software with solid foundations, addressing the primary concerns of startup founders when working with agencies. We believe in prioritizing maintainability, simplicity, and the Open-Closed Principle for long-term value.

We are seeking a passionate and experienced Senior Software Engineer to join our team and play a key role in building software with solid engineering foundations. You will be involved in all stages of the development process, from identifying business entities and defining their behaviors, to implementing clean and maintainable code using object-oriented programming principles.

Responsibilities:

1. Harness your React/Python/TypeScript mastery to craft high-performing applications that delight our global audience.

2. Champion automated tests like a knight in shining armor. If your code was a ship, your tests would be the lighthouse guiding it to safety.

3. Employ your object-oriented programming prowess to sculpt code that's as efficient as it is elegant.

4. Debug with the precision of a Swiss watchmaker. We believe the devil is in the details, and your keen eye will keep those pesky bugs at bay.

5. Push your changes to production and proactively monitor product to ensure value is delivered.

6. Help your peers by reviewing their PRs and design documents.

7. Help the company by recruiting amazing team members, like yourself.

About You:

1. You write Javascript using Typescript and use Object Oriented Programming paradigms to build software.

2. You have shipped products to production using Python, React and other relevant technologies.

3. You don't ship code without writing automated test coverage.

4. You practice "broken window theory" during software development on day to day basis.

5. You are good at communication and bring clarity to communication.

6. B.Tech in CS/EE/ECE is a plus.

Perks and Benefits:

1. Work remotely, anywhere in the world! Ditch the commute, embrace flexibility.

2. Comprehensive health insurance - spouse, kids, parents (pre-conditions!), 24/7 remote doctors.

3. Generous PTO (12 paid, 6 sick) + national/regional holidays + paid parental leave.

4. Annual off-sites - fully funded team trips, work and fun combined!

5. Drive initiatives from scratch, solve real challenges, maximize your career value.

6. Supportive, results-oriented team. Learn, grow, be your best.

Decoding Youth Talent (DYT) Private Limited is a sports technology start-up which aims to enable coaches, clubs and academies scout, hire and develop youth talent through technology

Decoding Youth Talent is incubated and backed by one of the most prestigious MBA institutes in Asia, the Indian Institute of Management, Lucknow (IIM-L).

Are you a person who is extremely passionate about sports and looking to make a difference in the industry? If yes, there was not a better time than now! We are looking for a Full Mean Stack Developer with experience in building highly technical products that will help us bring change the way how sports stakeholders interact and communicate in India and across the globe. If you are passionate about the challenges of big scale, this is your chance to make history!

Responsibilities:

• As a full-stack MEAN developer (Angular), you will code back-end services in Java/Node JS and front-end in HTML, CSS3 and JavaScript.
• Strong system design skills backed with analytical and problem-solving ability with deep understanding of distributed systems and microservice architecture.
• Implementing algorithms and use of advanced data structures.
• Exposure to working in an agile development environment.
• Strong analytical and problem-solving skills - Knowledge of SVN/Git repository.
• Provide technical direction to the development teams including hands-on development of POCs where appropriate.
• Deploy realized solutions to appropriate environments using CI/CD process. Supports clients through testing Consumer Web Development Experience for High-Traffic, Public Facing web applications.
• Participate in agile software prototyping, development, maintenance, support, and code reviews of IoT Products.
• Implement modern and responsive UI for the web and a variety of devices.
• Unit, End-to-End, and performance testing software under load to ensure reliability and scalability.
• Ownership of Bug Fixes across environments for the assigned module/application.
• Collaborate on the design with internal & external project team members.
• Use JIRA effectively with daily updates to the work log and status of the issues.

Requirements:

• 5+ years or hands-on experience as a Full-stack Developer in web and Mobile application Product Engineering.
• Hands-on experience in creating Rest APIs using NodeJS. Perform 3rd party API integration with NodeJS.
• Hands on experience in HTML5 CSS3 JS libraries like Bootstrap, JQuery, and Angular Material.
• Experience in MongoDB and MySQL design, development, deployment, scaling and optimization.
• Experience working with the AWS stack (Lambda, S3 EC2 setup).
• Hands-on experience in writing queries and optimizing them for large data sets in MongoDB and MySQL.
• Good Communication and client-facing experience. Practice and enforce Agile and Scrum development methodologies.
• Hands-on experience working with Web frameworks, RESTful APIs and relational and/or NoSQL databases.
• Experience in implementing logging to identify performance issues and building monitoring and alerting on the API using Splunk/Grafana/Prometheus/New Relic.

Good to have

• Worked from scratch in the Tech Architect, frontend, coding, and tech product development with at least 6 -50 Mobile apps (multifunction app).
• Experienced in server-side languages such as Java and PHP.

Job Description: SAP SuccessFactors Cloud Platform Integration (CPI) Developer

Experience: 10+ years of SAP SF Techno-Functional experience

Work Location: Hyderabad, Chennai, Mumbai, Pune, Bangalore

Technical Skills Required:

• 10+ Years of extensive work exp in SAP SF - Employee Central (preferred), Payroll, Compensation, Learning, RBS
• 5+ years of experience working on SAP CPI Implementations and SAP SuccessFactors Employee Central
• Experience with SF-API’s and ODATA Data Dictionary for SuccessFactors
• Hands-on Experience in developing custom complex interfaces with SAP Cloud Platform Integration (SAP CPI/HCI) using various HCI/CPI tools
• Excellent Knowledge of utilizing CPI Standard Adapters and connectivity technologies (SOAP, REST, SFTP, IDOC and etc.)
• Good to have experience in using OAuth Authentication between SAP CPI and SAP SuccessFactors
• Sound knowledge of Groovy Scripting, XSLT Mappings, XMLs
• SAP Certifications – CPI is required
• Optional: SAP Mobile Platform – SMP: Experience in developing mobile apps (hybrid and native) using SAP Mobile Services is added advantage
• Good knowledge around MDF, and associated system configuration is preferred

Roles & Responsibilities:

• Responsible for developing inbound and outbound interfaces to/from the SAP Products cloud to cloud and On-Premises.
• Responsible for Technical Requirement gathering, effort estimation, technical design, and development of interfaces.
• Actively participate in end-to-end project activities to ensure the team delivers effective business systems solution.
• Coordinate extensively with business users, functional and cross-functional team members, developers, integration resources.
• Solution Architecting to ensure that technical designs utilize the appropriate integration pattern and standards
• Proactively scan for troubleshooting and resolve system related issues that could impact end-to-end system functionality.
• Design, implement and support complex business processes in an SAP SuccessFactors Human Capital Management (HCM) environment
• Experience working with international clients at onsite locations will be an added advantage
• Workbook Business Blueprint Preparation Execution of Test Cases, Test Plans, Test scripts, Knowledge of MDF foundation objects associations Business rules and workflows
• Conduct thorough Joint Application Design sessions with the business end users to review business needs and document any additional system/reporting requirements

Inter-Personal & Soft skills required:

• Positive work ethic to deliver results within tight deadlines and in demanding situations
• Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
• Excellent written and verbal communication skills
• Proactive, self-directed, resourceful, and highly organized
• Team player: Team management skills, self-driven and ability to work independently
• Exhibit strong leadership and comprehension abilities to develop business documents and to anchor system support activities
• Ability to explain SAP concept to business in non-technical terms

JOB DESCRIPTION - UI UX DESIGNER

Years of Experience: 1-3 years

Qualification: Any Graduate

Department: Technology

Skills Required:

Adobe Creative Suite (Photoshop, Illustrator, indesign) (After Effect will be a great add on), Sketch, Figma, Basic Html understanding, Basic knowledge on user journey and user usability.

Primary Function:

Overall responsible for creating design solutions that have a high visual impact. The role involves listening to clients and understanding their needs before making design decisions. Develop creative ideas and concepts, choosing the appropriate media and style to meet the client's objectives.

Major Responsibilities:

1. Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements

1. Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping

1. Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design

1. Must have average above average knowledge of the Adobe Suite
2. Must be able to look at the product as a whole to design workflows that scale
3. Must be able to measure UX changes and suggest further improvements
4. Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX8. Should follow the style guide and design according to the guidelines

1. Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed

1. Should be able to build reusable UI components
2. Good communication with the product and engineering teams to assess feasibility of UI components

1. Experience with motion/interaction design a plus
2. Must know the Adobe Creative Suite well. Must also be familiar with prototyping tool

About the company

Qrata is hiring for a Venture funded startup that is backed by marquee investors. Their product provides a collaborative new way for SaaS companies to onboard their large customers. Our unified workspace aims to help streamline customer onboarding and implementation journeys, and get every customer off to a great start.

Quick Facts

Founded in: 2020

Number of Employees: 11 - 50 employees

Industries: Computer Software / IT / Internet

Location: Chennai

Senior frontend lead

Description

Are you a front-end developer looking to fast-track your learning and growth? Have you

looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of

the early team that built these products”?

we’re a team that has previously built and rolled out globally successful SaaS

products used by tens of thousands of customers. We’re laser focused on delivering a world

class new product again, and looking for an ambitious front-end engineer to join our existing

team.

If it excites you to think of a fast paced start-up environment, building something big from

scratch, breaking down new problems, creating well structured UI components, executing on

pixel perfect design, paying great attention to every little interaction detail, and doing demos

of your work every Friday with a happy and passionate team, then this is the right

opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include

building real-time collaboration experiences across our product, building live document

editing and modern spreadsheet experiences from scratch, creating flexible new

Kanban-style views of work tasks, and crafting cool new UI components and interactions that

we will use across our product.

Tech Requirements

• Expertise in React
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Code audits and guidelines
• SPA Framework patterns
• Browser features (Caching / Storage / Compatibility etc )
• Test automation
• Deployment strategy

Nice to have

• Familiarity with AWS
• Experience with startups or early stage teams
• Typescript
• Knowledge of module bundlers like Webpack