PythonThe CRM team is responsible for communications across email, mobile push and web push channels. We focus on our existing customers and manage our interactions and touchpoints to ensure that we optimise revenue generation, drive traffic to the website and app, and extend the active customer lifecycle. We also work closely with the Marketing and Product teams to ensure that any initiatives are integrated with CRM activities.
Our setup is highly data driven and requires the understanding and skill set to work with large datasets, employing data science techniques to create personalised content at a 1:1 level. The candidate for this role will have to demonstrate a strong background working in this environment, and have a proven track record of striving to find technical solutions for the many projects and situations that the business encounters.
Overview of role :
- Setting up automation pipelines in Python and SQL to flow data in and out of CRM platform for reporting, personalisation and use in data warehousing (Redshift)
- Writing, managing, and troubleshooting template logic written in Freemarker.
- Building proprietary algorithms for use in CRM campaigns, targeted at improving all areas of customer lifecycle.
- Working with big datasets to segment audiences on a large scale.
- Driving innovation by planning and implementing a range of AB tests.
- Acting as a technical touchpoint for developer and product teams to push projects over the line.
- Integrating product initiatives into CRM, and performing user acceptance testing (UAT)
- Interacting with multiple departments, and presenting to our executive team to help them understand CRM activities and plan new initiatives.
- Working with third party suppliers to optimise and improve their offering.
- Creating alert systems and troubleshooting tools to check in on health of automated jobs running in Jenkins and CRM platform.
- Setting up automated reporting in Amazon Quicksight.
- Assisting other teams with any technical advice/information they may require.
- When necessary, working in JavaScript to set up Marketing and CRM tags in Adobe Launch.
- Training team members and working with them to make processes more efficient.
- Working with REST APIs to integrate CRM System with a range of technologies from third party vendors to in-house services.
- Contributing to discussions on future strategy, interpretation of test results, and helping resolve any major CRM issues
Key skills required :
- Strong background in SQL
- Experience with a programming language (preferably Python OR Free marker)
- Understanding of REST APIs and how to utilise them
- Technical-savvy - you cast a creative eye on all activities of the team and business and suggest new ideas and improvements
- Comfortable presenting and interacting with all levels of the business and able to communicate technical information in a clear and concise manner.
- Ability to work under pressure and meet tight deadlines.
- Strong attention to detail
- Experience working with large datasets, and able to spot and pick up on important trends
- Understanding of key CRM metrics on performance and deliverability
Shubham Vishwakarma
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Toppr is looking for an Academic Consultant (AC) who is passionate about changing the way millions of children learn. He/she schedules and conducts structured counseling sessions. Through this session, the AC analyses a student’s need for Toppr and helps him/her buy the subscription. ACs at Toppr are enthusiastic about bringing a change in the field of education. They take independent, well-informed decisions based on their insight into ground reality. So, if you love interacting with people, are extremely student-centric and are committed to spread personalized learning, then we are looking for you.
WHY SHOULD YOU JOIN TOPPR
Weekly incentives: Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.
Perks and bonuses: Earn 3x more than your fixed pay. We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.
Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.
As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
Toppr’s journey, mission, values, future outlook, and footprint across India.
Spend time with our product and sales experts to get up-to-speed on Toppr’s product, marketing, and sales strategies. Attend counseling sessions with your experienced team members to gain first-hand experience of the counseling process.
Carry out at least 3 counseling sessions/day with students and their parents at their homes.
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Bring in 1.5 lakh+ revenue every week. Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.
Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
2 - 4 years of Business to Consumer (B2C) sales experience is preferable. Freshers can also apply.
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Communication: Excellent communication skills in English and/or the regional language.
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In First Week…
By Day 30…
By Day 90…
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ABOUT TOPPR
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SwiftPresenting Bharat's first of its kind instant messaging app that is smart & secure - Buzz is an AI & machine learning powered - content-driven instant messaging app tailored to make you feel secure with more focus on privacy. At Buzz, we are on a mission - to help users be in control of the degree of their digital exposure, with a goal to create a space as India's first smart instant messaging platform among dominating foreign players.
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About us: Lemiride is a bike rental aggregator platform. We connect travelers who wish to rent a bike to vendors. Think of us as Amazon for bike rentals. We have operations in 18 places across India.
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Full Stack Developer - Averlon