Senior Data Engineer

Required Skills:  3D animation skills are must, In-depth knowledge of motion design, video editing, typography, color, space, iconography, patterns, layouts, visual hierarchy and imagery., Knowledge of tools like After Effects, Premiere Pro, Photoshop, Illustrator, etc., Experience in Graphic Design and Motion Graphics/Animation., Entrepreneurial Mindset

Qualification & Experience (type & industry):-

● Relevant Education in Graphic Design and Motion Graphics/Animation.

● 4-6 years of relevant or equivalent industry experience.

NEED CANDIDATE FROM TIER 1 COLLEGE ONLY

• Customer Onboarding: Proven experience in managing customer onboarding processes, ensuring customers feel supported and confident as they begin using a product or service. Ability to simplify complex product features and make them easily understandable for users of varying technical abilities.
• Account Management: Experience in managing customer accounts throughout the entire lifecycle, from initial onboarding to long-term relationship management. Ability to handle multiple accounts and prioritize effectively to meet customer needs.
• CRM Tools: Proficient in using Customer Relationship Management (CRM) tools (e.g., Salesforce, HubSpot, Zoho) to track customer interactions, manage workflows, and maintain detailed records. Experience with CRM tools to generate reports and monitor account health is highly beneficial.
• SaaS Support: Knowledge of SaaS (Software as a Service) products and the customer support processes associated with them. Understanding of common customer challenges in the SaaS space and best practices for providing proactive support.
• Communication Skills: Strong verbal and written communication skills. Ability to convey information clearly and effectively, whether it’s answering customer questions, delivering presentations, or drafting customer documentation. Active listening skills to better understand customer needs and provide meaningful solutions.
• Relationship Building: Ability to build and maintain long-lasting, trust-based relationships with customers. A focus on understanding customers' pain points and offering solutions that drive value and satisfaction. Excellent interpersonal skills, with the ability to engage stakeholders at all levels of an organization.
• Problem-Solving: Strong problem-solving abilities, with the capability to identify root causes of customer issues and resolve them efficiently. Creative thinking to propose solutions that are in line with both customer needs and company objectives.

Nice-to-Have Skills:

• Technical Aptitude: A basic understanding of technical concepts related to SaaS products, APIs, integrations, and system configurations, enabling you to communicate effectively with technical teams and assist customers with more complex issues.
• Upselling & Renewals: Experience in identifying upsell opportunities or renewing subscriptions based on customers’ evolving needs and business goals. Understanding of the sales process and ability to articulate the value of additional features or products to customers.
• Multi-Language Proficiency: Fluency in additional languages to engage with a broader customer base (particularly beneficial in multi-national companies).

Personal Attributes:

• Customer-Centric: A deep passion for helping customers achieve their goals and ensuring their satisfaction. Always striving to exceed customer expectations and provide them with a positive experience.
• Adaptable: Ability to thrive in a fast-paced, evolving environment. Willingness to learn new tools and systems and adapt to changing business needs.
• Team Player: Ability to work collaboratively with cross-functional teams, including product, sales, and support. Focused on teamwork and maintaining open, transparent communication with colleagues to provide customers with a seamless experience.
• Proactive: Self-motivated with a proactive approach to managing customer accounts. Comfortable reaching out to customers with check-ins, product updates, or to preemptively addressing potential concerns.

• Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
• Data maintenance in the system as well as resolving data issues.
• Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
• Track work tasks and status in the system
• Follow a set process for processing customer orders within contracted SLA’s
• Utilize internal help desk software systems to accurately document all support activity
• Work closely and cross collaboratively with client internal Operations department

• Excellent communication skills
• Comfortable to work in night shifts
• Exposure to global customers
• Good team player

When you join us, you’ll lead the full-cycle development of the hardware focusing on robust and cost-effective solutions for hardware design, layout design and the fabrication of PCBs. You’ll be responsible for the successful production of the hardware coordinating directly with the production team. Your role will be crucial to Quixote’s success.

DUTIES & RESPONSIBILITIES 

• Design multi-layer printed circuit board layouts incorporating the latest fabrication and assembly standards. 
• Design the schematics for the PCB and gather their inputs to ensure the electrical characteristics of the PCB are within specification.
• Collaborate with mechanical, fabrication, manufacturing and test engineers for a functional, cost-effective layout.
• Develop, check and release full documentation packages as required per work instructions and project requirements.
• Analysis and evaluation of company requirements, initial BoM creation and component selection accordingly with consideration of costs, schedule, platform, quality etc. 
• Development of complex modules & components of the latest technology to implement them into other projects and future automotive systems 
• Develop modules & components’ system design, schematic design/integration, layout design following design rules, design verification 
• Evaluation of relevant technology, functions regarding requirements, market trends and feasibility together with other engineering core teams & procurement to ensure the best design & best cost 
• Observation and analysis of latest technology trends, the definition of next-generation key components together with other technical division and key component suppliers 
• Preparation of technical supplier decisions for the business units and automotive executive management according to the development process, evaluate risks and opportunities 
• Close cooperation with different functional teams such as Controlling, Legal, Purchasing, Manufacturing Engineering, Quality, Customer Business Units

REQUIRED SKILLS & EXPERIENCE 

• Understand how to develop PCB layouts for digital, analog, and power supply circuits on multilayer PCBs.
• Excellent knowledge of fine-pitch designs with multiple BGAs, blind and buried VIAs, and high part densities.
• Expert with industry standard commercial PCB layout CAD software, such as Mentor Graphics, OrCAD, Cadence, Zuken, or similar but should be flexible to switch to any of them.
• Knowledge of PCB manufacturing tools such as Valor, SAP, and GerbTool software
• Good knowledge of hardware function blocks, memory designs & high speed interfaces
• Basic understanding of electrical schematic symbols and functions.
• Ability to create dimensioned drawings for release.
• Possess functional knowledge of IPC guidelines.
• Excellent technical understanding of electrical designs inside automotive field is a plus
• Should be passionate, diligent, thorough, and detail oriented

Designation: Product Manager

Compensation​ - ₹15.0L - ₹25.0L

Experience​ - 4 - 8 Years

Location​ - Bangalore
Working days​ - 5

Qualification​ - B.Tech/B.E. , MBA,PGDM (Tier -1 Pedigree)
 Tier 1 companies and Tier 1 colleges (IIMs, ISB, IITs)
Role​ :- Product Strategy and Driving Growth

Reporting to Founder Directly

What you will do:

• Understand the market, clients and build business cases for new product opportunities.
• Manage product lifecycle from ideation to launch and beyond.
•  Use data, creativity, and experimentation to constantly improve the product experience.
• Talk to clients, suppliers, and team members to identify problems.
• Apply the lens of user goals and Fashinza’s mission to prioritize problems to solve.
• Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations.
• Design a client feedback loop and optimise for client and business success metrics.
• Execute strategies that will drive measurable growth in adoption and engagement.

You should apply if :

• You have 4-7 years hands-on product experience working on building products or solving problems in a startup.
• You are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans.
• You have empathy towards users and colleagues, are creative and excited by ideating/ building.
• You are highly data driven and measure everything you execute to course correct.