Automation Tester

Role: SDET

Core Testing Competencies

• Strong understanding of STLC and Agile methodologies
• Experience in Integration, System, UAT, Regression, and Sanity testing
• Hands-on experience in E-commerce application testing
• API testing using tools like Postman / SoapUI
• Mobile testing on iOS and Android (real devices/emulators)
• Cross-browser web testing

Automation Skills

• Designing and maintaining automation frameworks:
• Page Object Model (POM)
• Data-Driven and Keyword-Driven frameworks
• Programming languages: Java, JavaScript
• Web automation: Puppeteer
• Mobile automation: Appium, WebdriverIO
• CI/CD integration using Jenkins
• Backend automation using JUnit (good to have)

Tools & Technologies

• Test management & documentation: Jira, Confluence
• Defect tracking: Jira, Excel
• Proxy tools: Charles
• Databases: SQL (MySQL, PostgreSQL, Oracle) for backend validation
• Browser debugging & network inspection: Chrome DevTools

Other Key Skills

• Test documentation and bug reporting
• RTM (Requirement Traceability Matrix)
• Strong analytical and problem-solving skills

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.

To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.

To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.

Role & Responsibility

• Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
• Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
• Influence stakeholders to adopt architecturally sound approaches to the management of risk.
• Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
• Preparation and documentation of standard security operating procedures and protocols
• Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Advise on alternate solutions and countermeasures to mitigate identified information risks.
• Provide assurance that identified solutions or countermeasures mitigate identified information risks.
• Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
• Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
• Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.

Technical Skills Required

• Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
• Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
• Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
• Knowledge of GDPR, its business implications and the merits of various technical approaches
• Expertise in IT security risk in a business context
• Exposure to web application security and penetration testing.
• Exposure to securing the software development life cycle and to project management disciplines.
• Excellent organizational and technical documentation skills.
• Strong understanding of Information Security including threats, attacks, and vulnerability management.
• Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

Key Responsibilities:

· Develop and execute sales and marketing strategies to drive revenue growth and increase market share..

· Build and maintain relationships with clients to ensure customer satisfaction and loyalty.

· Collaborate with internal teams to ensure the seamless delivery of services to clients.

Requirements:

· Fresher/experienced both Welcomed

· Strong communication and interpersonal skills (English-Hindi).

· Ability to work independently and as part of a team.

· Ability to prioritize tasks and manage time effectively.

· Strong problem-solving skills and attention to detail.

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies. 

OneCard (Best credit card app) : http://www.getonecard.app/">www.getonecard.app

OneScore (Over 10 million downloads): http://www.onescore.app/">www.onescore.app

What you will do:

• Execute new ways of attracting and hiring tech and product talent - PAN India across various technologies.
• Manage complete recruitment life cycle (Source > Screen > Interview > Hire)
• Conduct interview assessments combining various methods including technical assessments.
• Building a healthy talent pipeline across the tech/ product domain.
• Deliver exceptional candidate experience throughout the process.
• Collaborate with the HR team, delivering on key internal SLAs.
• Ability to conduct market intelligence in sourcing candidates, mapping, negotiating offers and decision-making.
• Manage vendor relationships.

Who you should be?

• Passionate about technology, hiring and networking with people.
• Minimum 3 to 5 years of Technical recruitment experience (preferably with Product/ Fintech Companies/ startups).
• Comfortable working with a fast-paced startup environment.
• Skilled with G-Suite applications, preferably ATS experience.
• Preferably someone with a technical education background.
• Strong communicator and go-getter.

Work Location: Aundh, Pune office (the role is on-site with WFH flexibility owing to environment and business drivers)

• Must have basic WordPress troubleshooting skills
• Taking ownership of customer issues reported and seeing problems through to resolution.
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve WordPress issues.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Document technical knowledge in the form of notes and manuals
• Hands-on experience with WordPress/PHP/CSS/JS/React.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help.

SAP HYBRIS

Skill Set:

• SAP Hybris platform with 3 -10  years of IT experience and  min of 4 years of experience in leading SAP Hybris based projects.
• Hands on experience in understanding complex eCommerce challenges / problems and provide innovative solutions & design to solve them.
• Mentors team members and should be able to pass on solutions / design to junior team members while fascinating them in delivering complex deliverables
• Excellent knowledge and experience in building scalable, flexible, robust and efficient ecommerce applications using SAP Hybris ecommerce  platform
• Architecture, design & develop full stack modules and components for eCommerce applications.
• Good working knowledge on integrations such as Data Hub, payment, SAP, web services, y2y sync etc
• Migration experience is desirable
• Deliver code on time and quality expectations
• Experience on code review and unit testing
• Certification in SAP Hybris is a plus
• Knowledge of any additional technologies such as Groovy,  SAP ECC ERP application integrations
• Familiar in estimation techniques and execution plan
• Experience in Agile / Scrum based software development methodology

• 7+ years of full-time iOS engineering experience with strong expertise in React Native and deep understanding of iOS SDK.
• Proficient in object oriented programming, multithreading, networking, memory management and source control management (git).
• Strong focus on building high-quality mobile UI experiences. Passion about delivering software that delights our end users.
• Proficiency with UI/UX paradigms to build elegant user experiences.
• Experience working with product management and design teams.
• Strong written, verbal communication skills; ability to influence others within your team and outside your team.
• Experience in testing and deploying scalable mobile applications.
• Experience analyzing a feature in production using analytics and experiments.
• Attention to detail, particularly around software engineering fundamentals, testing methodologies and quality.

• Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. Should be able to adapt easily to meet the needs of our extensive growth and constantly evolving business environment.
• A great teammate: Believe that you can achieve more on a team - that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
• Design and entrepreneurial acumen: Understand requirements and business use cases beyond the written word.

Who Are We?

Mobikon is a leading AI-driven Consumer Engagement and Predictive Analytics SaaS platform to Engage Customers, Gain Insights, Predict Behaviors, and Increase Sales for the F&B industry. It’s cloud-based platform is designed to simplify and streamline the CRM functions of running a successful restaurant by providing true closed loop, customer lifecycle marketing, off-line to online targeting and business intelligence.

Mobikon started as a small team of 6 people and has since grown to a team of 150 people in 7 offices in Asia, Australia and America. Today, over 700 brands in 5 countries use Mobikon's solutions to improve interaction with customers and boost revenues. Its proprietary platform has engaged over 12.3 million consumers in 9 countries and has powered more than 5 million in-store reviews.

Who Are You?

Highly motivated solution-oriented individual with outstanding attention to detail, and primary role is to interface with Product Management, Software Development, Product Support and CEO Staff. Enjoy working in a fast-paced and constantly changing startup environment. As part of a team, you'll have to constantly innovate to reduce manual testing, increase test coverage and improve QA processes, all the while delivering on high-quality releases.Great communicator who values being part of a close-knit team and a collaborative atmosphere.

You Will Own:

• Understand product workflows and identifying use cases.
• Maintain a document repository of new feature sets in the product.
• Creating effective test plans, test cases and execute them.
• Minimize manual testing by identifying high ROI test cases and help in automating them.
• Make recommendations to improve product reliability, code coverage, performance, and quality assurance best practices/processes.
• Track multiple projects/tasks simultaneously.
• Develop formal QA processes and integrate them into our current Agile SDLC process
• Collaborate with the development team to ensure overall quality of our online platform
• Collaborate with Technical support to prioritize and resolve bugs, manage feature requests and reduce tech support by process efficiency and training
• Defect tracking and management, Test Management and STLC activities.
• Manage a team of manual and automation engineers

You Have:

• Engineering degree in computer science or equivalent.
• Minimum of 5 yrs of experience in Quality Assurance.
• Should have 1 yr of experience in Automation.
• Minimum 2-3 yrs of solid experience in team management and business deliverables is a must for this position.
• Must have a product-based experience.
• Strong SQL/database knowledge.
• Excellent analytical problem-solving skills and breakthrough attitude
• Proven track record of working with product management, and developers in an agile environment.
• Experience using programming languages (for e.g. Selenium, Perl Python, Java, Ruby) to automate manual test cases and tasks.
• Very high ethical standards.
• Must be articulate, organized, detail-oriented, and the ability to multi-task.
• Must have exposure to startup industries.