DEMAND MEDIA BPM LLP
https://demandmediabpm.com/About
Demand Media specializes in a wide range of data driven B2B marketing services geared towards promoting SaaS offerings.
Our marketing experts ace demand gen which enables them to devise, nurture and efficiently execute customized marketing plans to resonate with your brand persona.
Candid answers by the company
B2B Marketing Solutions, List Building and Email Marketing, Lead Generation, Demand Generation, Content Syndication, Online Lead Generation, Market Research Solution, Account Based Marketing, Market Research, Appointment Setting, Lead Nurturing, Marketing Automation, ROI Marketing and Sales Strategies, B2B Lead Generation, Webinar Promotion, B2B Marketing Company, Intent Based Marketing, Email Marketing Services, Inbound Marketing, Data Research, and ABM, BPO, Cost Reduction, Efficiency, and Backoffice
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Jobs at DEMAND MEDIA BPM LLP
Key Responsibilities:
📊 Forecasting & Planning
- Analyze historical data and trends to forecast workload and staffing requirements.
- Collaborate with department heads to understand upcoming campaigns or volume spikes.
- Assist in capacity planning for upcoming weeks/months.
📅 Scheduling & Roster Management
- Create efficient shift schedules ensuring adequate staffing for all operational hours.
- Manage leave, shift swaps, breaks, and exceptions.
- Coordinate with HR and Team Leaders for schedule adherence.
🕒 Real-Time Monitoring
- Monitor, agent productivity.
- Send alerts and escalations for any deviation from SLAs.
- Optimize resource allocation during high/low volume periods.
📈 Reporting & Analytics
- Generate daily/weekly/monthly performance reports.
- Analyze adherence, occupancy, shrinkage, and productivity metrics.
- Provide insights and recommendations for operational improvements.
🤝 Collaboration & Communication
- Work closely with Team Leads, QA, HR, and Ops teams to ensure workforce alignment.
- Participate in performance reviews and operational meetings.
- Assist in new agent onboarding and WFM tool training.
PythonJob Purpose
Responsible for managing end-to-end database operations, ensuring data accuracy, integrity, and security across systems. The position plays a key role in driving data reliability, availability, and compliance with operational standards.
Key Responsibilities:
- Collate audit reports from the QA team and structure data in accordance with Standard Operating Procedures (SOP).
- Perform data transformation and validation for accuracy and consistency.
- Upload processed datasets into SQL Server using SSIS packages.
- Monitor and optimize database performance, identifying and resolving bottlenecks.
- Perform regular backups, restorations, and recovery checks to ensure data continuity.
- Manage user access and implement robust database security policies.
- Oversee database storage allocation and utilization.
- Conduct routine maintenance and support incident management, including root cause analysis and resolution.
- Design and implement scalable database solutions and architecture.
- Create and maintain stored procedures, views, and other database components.
- Optimize SQL queries for performance and scalability.
- Execute ETL processes and support seamless integration of multiple data sources.
- Maintain data integrity and quality through validation and cleansing routines.
- Collaborate with cross-functional teams on data solutions and project deliverables.
Educational Qualification: Any Graduate
Required Skills & Qualifications:
- Proven experience with SQL Server or similar relational database platforms.
- Strong expertise in SSIS, ETL processes, and data warehousing.
- Proficiency in SQL/T-SQL, including scripting, performance tuning, and query optimization.
- Experience in database security, user role management, and access control.
- Familiarity with backup/recovery strategies and database maintenance best practices.
- Strong analytical skills with experience working with large and complex datasets.
- Solid understanding of data modeling, normalization, and schema design.
- Knowledge of incident and change management processes.
- Excellent communication and collaboration skills.
- Experience with Python for data manipulation and automation is a strong plus.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Strong portfolio showcasing graphic design and animation skills
• Proficient in design software (Premiere Pro, After Effects, Adobe Illustrator, Photoshop etc.)
• Ability to work efficiently and meet deadlines
• Excellent communication and collaboration skills • Understanding of the lead generation process and how to create effective visuals
• Preferably, Previous experience of working with a Lead Generation house or agency
• Preferably, some exposure to content writing
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