CRM ETL Developer

1. Proven success in cold outreach and closing high-value deals.

2. Conduct cold calls, emails, and social outreach (LinkedIn, Twitter) to identify potential clients.

3. Moderate grasp of digital marketing (SEO, PPC, social media, web development).

4. Excellent negotiation, communication, and presentation skills.

5. Proficiency in CRM tools (Zoho, hubspot etc..) and video conferencing (Zoom, Teams).

6. Research international markets to target decision-makers in need of digital solutions (SEO, PPC, web design).

7. Negotiate contracts and close deals independently, ensuring alignment with client goals.

8. Manage the full sales cycle from initial contact to signed agreements. 9. Meet or exceed monthly/quarterly sales quotas.

10. Conduct follow-ups to ensure client satisfaction and identify upsell

IT Operations Management:

 Oversee daily IT operations including infrastructure, service desk, data center,

and network management.

 Ensure high availability, performance, and security of all IT services and

platforms.

 Implement and uphold ITIL best practices across incident, change, problem, and

service management.

 Lead and mentor the IT operations team to achieve performance and service

excellence.

 Monitor KPIs and drive continuous improvement in IT service delivery.

Presales Support for Managed Services:

 Collaborate with Sales and Solution Architects to develop tailored Managed

Services offerings for prospective clients.

 Participate in client meetings to present operational capabilities, service

models, and SLAs.

 Contribute to proposals, RFP responses, and technical documentation for

managed services solutions.

 Provide technical insights and feasibility assessments for client requirements.

Customer Infrastructure Transition:

 Lead the transition and onboarding of customer IT environments into our

Managed Services framework.

 Define and execute transition plans including discovery, documentation,

handover, and stabilization.

 Coordinate with internal teams and client stakeholders to ensure smooth

migration of services and minimal disruption.

 Identify risks and mitigation strategies during the transition phase.

Vendor and Compliance Management:

 Manage third-party service providers and ensure SLA compliance.

 Ensure adherence to industry standards, security practices, and regulatory

requirements.

 Participate in IT budgeting, procurement, and capacity planning.

Role - Manager (Paid Social)

About Company :-

Our Client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager -Social to join us. As part of the largest media agency in India, you’ll have the opportunity to leverage the scale that comes with the job. You will become an integral part of this growing team and will be working with both internal teams and external parties to ensure campaign delivery objectives are met.

This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a ‘can do’ attitude with the passion to learn and grow.

At APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Reporting of the role :-

This role reports to the Associate Director -Social

What your day job looks like at Hub:

·        Making Strategies and Planning

·        Execution and Optimization for Paid campaigns across social media platforms

·        Creating Performance reports & review deck for clients

·        Understanding the projects and client’s requirements & deliver accordingly.

What you’ll bring:

·        Should be able to multitask and handle multiple clients at one time

·        Hands on experience in social media advertising and ad creation & optimization 

·        Active interest in digital, Paid media, planning, strategizing, web analytics and other aspects of performance marketing.

·        Team Management

Minimum qualifications:

·        4-6 years of Experience of running paid social campaigns

·        In-depth knowledge of social platforms (Facebook, Twitter, LinkedIn, Snapchat etc.)

·        Have created Media plans for client briefs

·        Excellent communication and interpersonal skills

·        Proficiency in MS-Office and Social Media Management Tools like SocialFlow, Sprinklr, etc.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

Job responsibilities include, but are not limited to:

• Building GTM Strategy. You’ll own our growth strategies and identify the key channels in which we can invest in and scale our customer acquisition efforts. You’ll be a thought leader who is excited to take a scrappy approach, brainstorm and launch new experiments, A/B test, and double down upon early signs of success.
• Relentlessly optimizing.. You’ll combine quantitative and qualitative insights to identify opportunities, improve conversion rates, and reduce costs.
• Scale a world class team. We’re looking for someone who can build the playbook that the team will operate against as it grows. You’ll be empowered to recruit and get the most out of a high-performing, efficient team.
• Execute a broad mandate. You’ll roll up your sleeves and get done what is necessary to remove blockers to our company’s growth, recognizing that this will change and develop as the business matures. You aren’t afraid to dive in and help us solve other business problems as needed.
• Own growth, content and digital marketing completely: experience in PR/ Comms not needed.
• Highly quantitative approach to growth and marketing. Experience with A/B experiments, growth hacks and other tools.

What will set this person apart:

• BS/BA degree
• 3+ years experience in management consulting and/ or previous experience in a founders role. Former founders encouraged to apply
• Strategic thinker that can tailor nuanced responses to different audiences and define priorities
• Ability to weigh in on or make decisions with authority across all parts of a business
• Self starter; highly motivated and resourceful with proven ability to lead and execute
• Exceptional organizational and task management abilities
• Ability to execute good judgment, tact, professionalism and diplomacy when interacting with employees, managers or clients
• Adept at handling multiple competing priorities in a fast-paced, results-driven, rapidly changing environment

Requirements:

• 4+ years of experience in developing database applications and reports
• Expert in SQL in various databases with good exposure to MySQL
• Hands on experience in query tuning for applications, APIs and reports
• Expertise in developing database procedures, triggers and events.
• Experience in AWS Aurora.
• Excellent communication skills.

• Good academic qualifications
• Experience in developing web applications using Java, Spring, Hibernate, DWR, JSP
• Knowledge in Oracle Database concepts
• Sound knowledge in the following is a must
  o Hibernate
  o Spring
  o Oracle & MongoDb
  o HTML & CSS
  o Javascript
  o Jquery
  o Angular 4
  o Node JS
  
  Knowledge of Japer Reports will be an added advantage
• Good communication skills and be a good listener
• Problem solving skills
• Willingness to learn and do all development activities including quality assurance
• Team player