Business Analyst

Job Description:-

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Job Title: CA – Indirect Taxation

Location: Noida, Sector 63

Experience: 1 to 4 years

Salary: ₹2 – ₹9 LPA

Company: Masters India IT Solutions Pvt. Ltd.

About the Company:

Masters India is a leading FinTech SaaS company and a GST Suvidha Provider (GSP) appointed by the GSTN. We are building intelligent automation solutions for taxation and compliance used by 1500+ enterprises.

Role Overview:

We are looking for a Qualified Chartered Accountant with 1–4 years of experience in Indirect Taxation, especially GST compliance, e-Invoicing, and e-Way Bill systems.

Key Responsibilities:

• Manage GST returns filing, reconciliation, and compliance for multiple clients
• Handle e-Invoicing and e-Way Bill related processes and queries
• Stay updated with changes in GST law and ensure timely implementation
• Assist with GST audits, assessments, and departmental notices
• Liaise with internal teams for client onboarding and system updates

Requirements:

• Qualified CA with 1–4 years of experience in Indirect Taxation
• Strong knowledge of GST laws and filing procedures
• Hands-on experience with e-Invoicing & e-Way Bill systems
• Proficient in Excel and tax compliance tools
• Good communication and analytical skills

Work Type: Work from Office

Location: Noida, Sector 63

Required skills / knowledge

• Experienced in software development and proficient in one or more of the following

programming languages - Python, JAVA and/or Perl.

• Experience with SDLC (software development lifecycle) best practices with large software

development projects is a must.

• Good knowledge in Computer Science fundamental

• Good organizational and English communication skills, prioritization of multiple projects and

objective.

Preferred skills / knowledge:

• Knowledge of storage technologies and disciplines namely, Fibre Channel, ISCSI, SCSI, NFS, CIFS,

POSIX, Object Storage, SAS, SATA, FLASH (NVME, SSD, etc.), RAID, Erasure Coding,

Distributed/Scale-out Storage, File systems, High-availability methods, working knowledge of

databases etc. are strongly preferred. Understanding networking protocols and connectivity

preferred.

• System Architecture experience within enterprise UNIX (RHEL)/Windows Server environments,

Container environments (RH Open Shift/Kubernetes/Docker, etc.) and Cloud environments

(Azure/AWS/Google) is highly desirable but not required.

• Understanding of Client/Server, Scaleout architectures, virtualization, performance and capacity

management strongly preferred.

• Good knowledge and experience of using Linux provisioning and system configuration

management tools such as Ansible, Puppet, Salt Stack, or Chef strongly preferred. Experience in

automation of a large-scale Linux deployment is preferred.

• Effective troubleshooting skills across O/S, network and storage.

• Knowledge in the following vendor products is preferred but not required: NetApp

7mode/cDOT/Engenio, IBM Spectrum Scale (aka GPFS), HDS Storage Arrays/HCP, EMC Atmos,

Brocade SAN/FOS, Veritas Storage Foundation Suite

To ensure the highest standards of health, safety, and environmental compliance and stewardship across all phases of operations within the solar panel and battery manufacturing plant. This role will lead the implementation of proactive risk mitigation strategies, promote a culture of safety, and ensure sustainable and legally compliant environmental practices.

Key Responsibilities

- Develop and implement the HSE vision, policies, and systems aligned with corporate objectives and government regulations.

- Guide the organization towards a safety-first culture with clear KPIs for safety performance.

- Influence cross-functional teams to incorporate HSE into business planning and operational execution.

- Ensure compliance with Indian and international HSE laws, including Factories Act, Environment Protection Act, and Battery Waste Management Rules.

- Liaise with regulatory bodies such as MoEFCC, MPCB, and DISH for necessary approvals, inspections, and reporting.

- Oversee implementation of safety procedures specific to solar cell manufacturing (e.g., chemical handling) and battery production (e.g., lithium-ion risks).

- Lead incident investigations, root cause analysis, and corrective action implementation.

- Monitor plant operations for potential environmental and safety hazards using modern risk assessment tools (e.g., HAZOP, FMEA).

- Design and execute regular safety drills, workshops, and certifications.

- Mentor site HSE managers and create a strong safety culture at all levels of the plant.

- Ensure behavioral safety programs and toolbox talks are embedded in daily routines.

- Sustainability and Environmental Management

- Develop programs for waste management, emissions control, water conservation, and clean energy usage.

- Implement ISO 14001 and ISO 45001 frameworks across the facility.

- Promote circular economy principles in battery lifecycle and solar module disposal.

Qualifications

- Bachelor's or Master's Degree in Environmental Science, Engineering, Occupational Health, or related field.

- NEBOSH/IOSH Certification or equivalent HSE qualification mandatory.

- 15+ years of experience, with at least 5 years in a leadership role in a large-scale manufacturing or energy plant.

- Deep understanding of solar and battery-specific safety and environmental risks.

Electrum is looking for an experienced and proficient DevOps Engineer. This role will provide you with an opportunity to explore what’s possible in a collaborative and innovative work environment. If your goal is to work with a team of talented professionals that is keenly focused on solving complex business problems and supporting product innovation with technology, you might be our new DevOps Engineer. With this position, you will be involved in building out systems for our rapidly expanding team, enabling the whole engineering group to operate more effectively and iterate at top speed in an open, collaborative environment. The ideal candidate will have a solid background in software engineering and a vivid experience in deploying product updates, identifying production issues, and implementing integrations. The ideal candidate has proven capabilities and experience in risk-taking, is willing to take up challenges, and is a strong believer in efficiency and innovation with exceptional communication and documentation skills.

YOU WILL:

• Plan for future infrastructure as well as maintain & optimize the existing infrastructure. 
• Conceptualize, architect, and build:
• 1. Automated deployment pipelines in a CI/CD environment like Jenkins;
• 2. Infrastructure using Docker, Kubernetes, and other serverless platforms; 
• 3. Secured network utilizing VPCs with inputs from the security team. 
• Work with developers & QA team to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional, and performance status.
• Work with developers to institute systems, policies, and workflows which allow for a rollback of deployments. 
• Triage release of applications/ Hotfixes to the production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
• Assist the developers and on calls for other teams with a postmortem, follow up and review of issues affecting production availability.
• Scale Electum platform to handle millions of requests concurrently.
• Reduce Mean Time To Recovery (MTTR), enable High Availability and Disaster Recovery

PREREQUISITES:

• Bachelor’s degree in engineering, computer science, or related field, or equivalent work experience.
• Minimum of six years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructures such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail, and other services provided by AWS.
• At least 2 years of experience in building and owning serverless infrastructure.
• At least 2 years of scripting experience in Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible).
• Experience building a multi-region highly available auto-scaling infrastructure that optimizes performance and cost.
• Experience in automating the provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have prior experience automating deployments to production and lower environments.
• Worked on providing solutions for major automation with scripts or infrastructure.
• Experience with APM tools such as DataDog and log management tools.
• Experience in designing and implementing Essential Functions System Architecture Process; establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Experience establishing and enforcing:
• 1. System monitoring tools and standards
• 2. Risk Assessment policies and standards
• 3. Escalation policies and standards
• Excellent DevOps engineering, team management, and collaboration skills.
• Advanced knowledge of programming languages such as Python and writing code and scripts.
• Experience or knowledge in - Application Performance Monitoring (APM), and prior experience as an open-source contributor will be preferred.

• Develop and execute end to end projects and programs central to building a fast-paced high growth startup.
• You'll report to our founders and work closely with members of the leadership team.
• Should have exp. in working and collaborating with colleges/universities PAN Indian and Internationally
• If you are looking to build a career working with multiple teams and stakeholders by driving things centrally, then we should talk.
• We are hiring for multiple positions. An ideal candidate should have 3-6 years of experience. Preferred candidate should have experience in consulting + startup.

• Act as a central POC to design, drive and execute projects from the Founder's office.
• Take complete ownership of assigned projects - which have a direct impact and coordinate end to end.
• Maintain key internal and external stakeholder relationships. Own strategic relationship with external stakeholders including investors
• Identify gaps and roadblocks that functions/teams are struggling with and troubleshoot them.
• Build systems and processes to run a smooth engine across multiple functions/teams.
• Define the key metrics (KRAs and KPIs) of different functions and make sure they are being completed as per the set targets.
• Plan out an approach/analysis strategy (data + qualitative) to infer underlying trends/actions specific to a program.
• Build high-quality reports and deducing insights from the same.
• Ability to work with cross-functional teams and resolve escalations.
• Review all the student feedback received from various sources.
• Market research competitor analysis to identify threats and opportunities.
• Analyze consumer behavior and determine student personas.
• Identify opportunities to reach new market segments and expand market share.
• Monitor competition (acquisitions, pricing changes, and new products and features.
• Understanding the student behaviour and gathering insights to suggest improvements in the product/programs.

• 3-6 years in a business or executive management/consulting roles, organizing and directing multiple teams and departments.
• Must have worked in a fast-paced growing technology startup and consulting experience
• Should have exp. in working and collaborating with colleges /universities
• Ability to share and seek feedback across functions
• Well versant with people/talent challenges and ability to manage the same in a high growth- stage startup.
• Extraordinary communication skills - written and verbal
• Extremely versatile, dedicated to efficient productivity with experience in planning and leading strategic initiatives

Job Description:

You will be responsible for maintaining and scaling a high quality React Native social media Application.

Technical

Candidate should have:

• Built end-to-end React Native application with at least 5K users or more
• 1-4 years work experience in developing Android & iOS apps using React Native, React.js
• Thorough understanding of React Native and its core principles
• Knowledge of how to integrate SDKs like Firebase, Mixpanel, OneSignal, Branch
• End to end feature development for the stories provided
• Has implemented local data storage, caching, app optimization techniques
• Knows how to write unit test cases.
• Aware of app store build forming and release process
• Knowledge or experience with User Interface and Visual Design principles and techniques
• Understanding of software development lifecycle and version control (preferably Git)
• Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline

Non-Technical

The ideal candidate joining us will be:

• a keen observer and a good problem solver with good communication skills
• ambitious, self-driven & equally a fun-loving team-player
• The ability to own end to end responsibility - right from requirement to release

Experience

• React Native: 2 years (Required)
• React Hooks/Redux: 1 year (Required)
• React.js: 2 years (Required)
• HTML/CSS/Bootstrap/jQuery: 1 year (Preferred)
• Jest/Enzyme or any other tool for unit/functional: 1 year (preferred)
• Git/Gitlab: 1 year (Required)
• Firebase, Branch: 1 year (Preferred)

About Clan:

Clan is a QnA social media platform with invite-only access to 1% intellectuals in India. We aim to make social media much more civil and meaningful.

Compensation: 40k-50k

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately