Microsoft D365 Business Central Functional Specialist/Analyst
at Product based company specializes into architectural product
Must have strong skills on:
1) Implementation or supporting Microsoft NAV or Business Central application.
2) Ability to make recommendations for, and potentially implement, other modules and 3rd party add-ons.
3) Train SMEs/end users on how to use Microsoft Dynamics 365 Business Central.
4) Have a passion for supporting our customers in making the best use of Microsoft Dynamics 365 Business Central.
5) Familiarity with supporting remote manufacturing users from offshore is a plus.
6) Excellent Communication Skills
Good to have knowledge on:
1) Certification in Microsoft Dynamics 365 Business Central Functional consultant is a good to have.
2)You have a good knowledge of English and speaking in French is a plus.
3) Knowledge of European taxation in a broad sense.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python- Solid understanding of Data structures and Algorithms.
- Exceptional coding skills in an Object-Oriented programming language (Golang/Python)
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- Strong understanding of Python and Django.
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- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
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7+ years of experience of Workday HCM configuration across 4+ Workday modules and 5+ deployments
Key responsibilities
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Experienced- 3 Months experienced in any international outbound sales process.
Salary - 18k - 22k +Incentives
Timings - 10pm- 8am (Night shift) [ON-SITE]
Job descriptions
Handle about 15 - 30 inbound calls in a day, to assist US based clients in our travel process.
Responsibility
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- Assist clients in their train or flight ticket booking process.
- Advise and help client to choose cheapest mode of commutation.
- Resolve all queries of client related to travel journey.
- Provide each details of clients booking at their mail.
Perks
- Lucrative incentives upto 50k - 80k
- 24 paid leaves in a year
- 6days week offs in a months
- Leave on birthday (double payment if choose to work on birthday)
- Encashment of pending leaves at end of the year
- 15 comp offs
Eligibility
- Minimum 12th pass
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Company: MyOperator
Location: Noida Sector 2
About Us:
MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.
Role Overview:
As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.
Requirements
Key Responsibilities:
Strategic Development and Execution:
Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.
Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.
Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.
Team Leadership and Management:
Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.
Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.
Customer Satisfaction and Retention:
Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.
Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.
Operational Excellence:
Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.
Utilize data-driven insights to track progress towards success goals and inform decision-making.
Cross-Departmental Collaboration:
Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.
Share customer insights and feedback to drive product improvements and refine marketing strategies.
Recruitment and Training:
Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.
Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.
Requirements:
Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.
Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.
Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.
Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.
Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.
Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.
Why Join Us:
At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.
Apply Now:
If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!
- Suggest programmatic strategy and tactics that coordinate with and augment the overall media plan objectives for DB2B clients
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Qualifications
- Hands-on experience with one or more of the following DSPs: Google DoubleClick Bid Manager(DV360), TheTradeDesk, DataXu, Amazon Advertising Platform, Adobe/TubeMogul, and Sizmek
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- Able to multitask and work well under pressure
- Positive team player
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Headquartered in Bangalore, our client was co-founded by a team of four young veteran entrepreneurs who were all specially mentioned by ‘Forbes 30 under 30’. They focus on their online programs conducted by young professionals and educators who have made a mark in their fields as published authors, young entrepreneurs, investors etc. They have been funded by tier 1 investors and have recently raised $3M in funding.
As aTalent Acquisition Lead - Edtech & Sales, You will be focusing on the aspects of recruitment from strategizing and designing the recruitment process for a fast-growing sales team, you will be working with a huge recruitment team of 20 plus members to achieve the results. You will be working towards improving the quality of hires and increasing the retention of the sales team.
What you will do:
- Working closely with sales and operations & Sales team on all diversity involving recruitment to ensure fairness in hiring practices
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What you need to have:
- Proven experience of 4-6 years as a Talent Acquisition Specialist, TA lead, or similar role
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- Familiarity with applicant tracking systems
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- Extensive knowledge of linux kernel internals.
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online forums. The responsibilities are described below:
Responsibilities:
• Manage our upwork, linkedin and other relevant online profiles/personas.
• Bid on relevant freelance requirement postings
• Handle the initial client discussion and get them interested.
• Share relevant information with the client that makes eager to avail our services.
What we’re looking for :
• Excellent English communication skills
• Min. 2 years of experience
• Open to all educational qualifications
• Familiarity with UpWork
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Full Stack Developer - Averlon