Business Analyst

I Responsibilities and Accountabilities:

• Elicits requirements using interviews, document analysis, requirements workshops, business rules analysis, metrics & KPI definition, use cases, and other BA tools and techniques as required.
• Works with the Account Management, Strategy, and Executive Leadership teams and clients to determine and develop business requirements for new and existing technical projects.
• Collaborate with the Development/Testing/Support teams and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Proactively communicates and collaborates with external and internal stakeholders to analyze information needs for functional requirements.
• Facilitates the Quality Assurance (QA) team in writing test cases for solution validation.
• Acts as the liaison between clients, business units, technology teams and support teams.
• Ensure documentation on the product stays are relevant and requirements are detailed enough to manage assumptions, risks, and out-of-scope situations.

• Nature of Experience: Experience working on data-driven or software / application / web-based projects, or in the marketing and communications field as a BA working with technical solutions.

III Skill Set & Personality Traits required:

• Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into functional and non-functional requirements.
• Knowledge of the Software Development Life Cycle, waterfall and agile project frameworks.
• Highly organized with an ability to work under tight deadlines and shifting priorities.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including clients, executives, managers, and subject matter experts.
• Strong interview and facilitation skills to gather requirements from other lines of business.
• Ability to manage stakeholders with differing priorities to reach consensus on requirements.
• Ability and desire to navigate ambiguity, overcome confusion and simplify complex situations.
• Ability to write clear yet concise requirements with an emphasis on quality over quantity.
• Understanding of concepts related to data architecture and relational database design.
• Experience in designing complex data-driven applications & reports.
• Ability to work with User Interface elements to develop mockups and wireframes - Balsamiq, Sketch, Draw.io, Lucidchart etc.
• Proficient with MS Office – Word, Excel, PowerPoint, Outlook an

I Qualification(s):

1. E / B. Tech or relevant degree in Business/IT Management/Computer Science.

Responsibilities: 

• Under general direction, formulate and define system scope and objectives using knowledge of information technology and industry knowledge/requirements.
• Act as a liaison between customer and technical solutions/support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.eg (Microsoft Visio or Lucid Chart )
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Should have a strong understanding of product, use cases, user journey (flow), business requirements and integration

Requirements: 

• Business Analysts in this role will have successfully demonstrated the following skills.
• Requirements Elicitation - researching, interviewing.
• Requirements Determination - using structured, repeatable processes for documenting, analysing and validating requirements.
• Structured Requirements- capturing details with precision; driving out ambiguity; ensuring consistent understanding across clients, designers and testers.
• Scope Management - defining scope, managing expectations, identifying potential change
• Requirements Management - creating and maintaining baselines and traceability
• Change Management - identifying, assessing and managing changes
• Creativity and Problem Solving - bringing innovative ideas to complex problems
• Collaboration - building relationships and working effectively with internal and external teams, at all organisational levels
• Verbal: explaining, questioning, exploring and listening
• Written: presenting information and communicating concepts to business and technical audiences at all levels.
• Flexibility: Candidates must be flexible and able to adapt quickly and confidently to rapidly changing roles, objectives, and priorities.
• Educational background should include a Bachelor's degree in a technical or business discipline or a Master's degree

Strategic Data Analyst

for large scale human transformation projects

FULL-TIME | MUMBAI-BASED | MIN. 2 YRS EXPERIENCE

The Opportunity: 

As a Strategic Analyst, you will play a critical role in improving the effectiveness of Illumine’s human transformation projects on the ground.

ILLUMINE is a design & actualization lab that works on large-scale business & cultural transformation projects with leading corporations, and educational institutions in India. Illumine also works on nation-building projects with the Government to build customer/ citizen-centric services.

Working with Illumine will open up a wide range of possibilities to leverage data, technology & digital tools to ensure large-scale human transformation projects can become more scalable, seamless and highly value creating for clients and beneficiaries.

Key roles and responsibilities:

1. Leveraging data to identify hotspots/ areas where early decisions/ remedial action needs to be taken.
2. Identifying issues early (based on patterns) and flagging off for proactive action.
3. Working with the engagement & deployment teams to take the right strategic decision to improve implementation on ground

1. Interfacing with multiple teams (e.g. facilitators/ trainers, learning architects, assessment designers, intervention leaders, tech platform owners) to translate practice-level requirements into meaningful insights.
2. Identifying interdependencies between different products and generating insights that can improve the overall effectiveness of the intervention.
3.  

You will succeed in this role if you have:

• the desire to make a difference to the nation and the lives of citizens
• the excitement to generate new possibilities with data
• rigor in your thinking and an attention to detail
• a good understanding of business and strategy
• a keen interest to understand & impact how people / institutions think, perform and change
• proven capabilities in taking products to completion (e.g. from conceptualizing the analytical model to building reports, dashboards, presentations)
• focus on meeting goals & outcomes – doing everything possible to make the outcome happen rather than focusing on only ‘your part’ or ‘your existing skillset’

Preferred Experience/expertise:

• at least 2 years of overall work experience with data that could include – Analytics, Engineering / Technology, Strategic Consulting, Social Science Research, Cognitive Science, HR / Learning & Organizational Development, Performance / Sports Science, etc.
• ability to engage with clients/ stakeholders
• good written and verbal communication skills

Explore further before applying

• The Illumine Labs Website
• Explore our ideas on YouTube Channel.
• A glimpse into our theory of work here.

• 1. Take Prospects from intial contact phase to qualified phase
• 2. Market research and competition analysis
• 3. Respond quickly to assigned qualified leads.
• 5. Ability to understand technical solutions sales cycle and articulate the same to CIO/ Buyer over Call/ Meeting.
• 6. Go getter and very strong interpersonal skills.

• Devising strategies for increasing the market and market share of company's product in the given region and ensuring effective implementation of the same.
• Improving brand & credibility of the company's product in the international market via - Continuous product promotion campaigns along with monitoring and ensuring the implementation of the same
• Defining strategies to explore new international markets and generating higher revenues from the international sales
• Maintaining and developing relationships with new & existing clients.
• Being responsible for pre and post shipment documentation: Invoice/ Packing list, Executing post shipment documents as per the terms of the export order, preparing BRC, etc.
• Planning and coordinating with the team as well as various vendors for the timely delivery of orders.
• Ensuring that shipments are in compliance with all laws and regulations. You need to be well updated with the various export laws.

• The candidate should have 4+ years of experience in developing International sales as well as export documentation.
• Good contact base in various countries of Distributors
• Good contact base in various countries of Buyers
• Good contact base in various countries of Chain Stores
• The Candidate should carry analytical thinking as he/she is expected to work with sales data.
• Excellent Communication Skills (Verbal & Written).
• Ability to handle overseas Buyers, CHA & Transporters independently.
• Experience in Pre- & Post Export Documentation.
• Very well versed in MS Word & MS Excel.
• Having experience in Digital Marketing will be preferred.