Business Analyst

Location: Nirman Vihar, Delhi (On-site)

Working Hours: 10:00 AM – 7:00 PM | Alternate Saturdays Off

Internship Duration: 6 Months

Company: CoreSwipe Technologies

About the Internship:

Are you passionate about writing, storytelling, and crafting content that truly connects with people? CoreSwipe Technologies is on the lookout for a Content Writer Intern to join our creative and collaborative team.

This is a great opportunity for someone eager to learn, grow, and gain hands-on experience in content writing, digital marketing, and SEO.

Responsibilities:

• Write engaging blogs, website copy, social media captions, and more
• Research industry trends to develop informative and value-driven content
• Assist in implementing basic SEO strategies
• Collaborate with marketing and design teams on campaigns and creatives
• Edit and proofread content to ensure clarity, tone, and accuracy

Requirements:

• Previous internships or project work in content/writing is a plus
• Strong writing and communication skills
• Basic knowledge of SEO (or eagerness to learn)
• A creative mindset with a team-oriented approach
• Ability to meet deadlines and take feedback constructively

Why Join Us?

• Real-time learning with a supportive team
• Exposure to a wide variety of content formats
• Opportunity to strengthen your writing and SEO skills
• Friendly work environment with alternate Saturdays off

A stunning portfolio showcasing your motion design expertise across various styles and contexts

● Proficiency in industry-standard tools like After Effects, Premiere Pro, Spline, Blender etc.

● Understanding of fundamental animation principles (timing, spacing, anticipation, etc.)

● Ability to translate abstract concepts and storyboards into fluid animations

● Experience with character animation and storytelling through motion

● Understanding of UI/UX motion design and micro-interactions

● Solid grasp of typography, composition, and color theory

● Familiarity with current motion design trends and techniques

● Excellent time management with ability to meet deadlines

● Bachelor's degree in Design, Animation, or related field (preferred)

A natural eye for timing and rhythm in animation

● Passion for storytelling through visual movement

● An obsessive attention to detail that borders on magical

● Ability to think conceptually and translate ideas into motion

● Curiosity to experiment with new animation techniques and tools

● A balanced understanding of both technical skills and creative vision

● Eagerness to push boundaries while maintaining usability and clarity

● A knack for knowing when subtlety works better than flash

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

Key Responsibilities:

• Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
• Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams
• Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects
• Work with Business Units to perform value analysis (ROI) for the processes
• Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
• Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
• Identify and document best practices for ongoing RPA adoption
• Facilitate sessions with stakeholders to drive out requirements
• Consider change management implications for implementation of new RPA processes
• Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
• Document and diagram the existing environment and data-flows
• Gather non-functional requirements such as security, capacity performance and availability
• Act as a liaison between business and technical resources
• Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
• Define configuration specifications and business analysis requirements
• Conduct Process diagnostics & opportunity identification
• Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
• Help design, document and maintain system processes
• Creating Business Case and ROI which can be submitted for review and approvals

Qualifications

Essential Knowledge and Skills:

• Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management.  Demonstrate strong collaboration across all levels of the organization
• Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
• Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
• Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence
• Understand the needs of and support a company with global operations
• Ability to translate requirements into processes and controls
• Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
• Flexible and dynamic personality
• Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
• Experience of working on major projects
• Experience/knowledge of a range of technical platforms and solutions
• Work with individuals to understand and build detailed process maps and business requirements documents
• Ability to rapidly grasp processes and identify potential RPA solutions
• Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
• Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
• 2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
• A team player that is willing to learn and adapt in a high pace delivery environment
• Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields

Desirable Knowledge and Skills:

• Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath)
• Experience in analyzing data to draw business-relevant conclusions
• Experience writing simple SQL queries for data analysis

Own Android SDKs, working hand-in-hand with the founding team

Design and build delightful user interfaces for native apps on Android

You will be (co-) responsible for our software development kit (SDK) for Android

Building mobile apps in both Swift and Kotlin.

You work independently on your own code, but you also spend time collaborating with others.

You are involved in all stages of app development and contribute to the roadmap.

You get the freedom to experiment with new Android technology.

Ownership — advocate for projects and solutions that need to be launched ground up.

Experience

Min 2 to 4 years in developing Android applications in Java / Kotlin / C++ /Gradle/Groovy.

Worked on SDKs/Frameworks.

Strong understanding of software design patterns as well as Android specifics.

Experience with authenticated sessions using authentication tokens and have at-least

fundamental knowledge of app security.

Good to have:-

Experience with Cross-platform frameworks is a plus (React Native, Flutter, Cordova,

Xamarin).

Have implemented security standards and guides.

Experience building applications at scale.

Experience with third-party libraries and APIs like Mobile Vision, MLKit and/or

Camera API.

Good understanding of garbage collection, design patterns and continuously

discover, evaluate,and implement new technologies to maximize development efficiency.

Unit-test code for robustness, including edge cases, usability, and general

reliability

• Min 1 year recent working experience in Business development domain
• Prior experience of bidding for web and mobile app projects on Upwork or similar platforms
• Understanding of client requirements and providing solutions
• Experience of handling international clients and leading project to conversions
• Candidate should have good communication skills both written and Oral
• Candidate should be a self-learner with strong desire to grow in an organization.
• Should have a professional sales approach with a zeal to generate business

• Place bids on online portals like Upwork, Freelancer, Guru etc. using company account
• Placing genuine and relevant data on bids as per the requirements specified by the client
• Managing accounts on these platforms and optimizing the company profile
• Generating leads from these portals and handling the communication with the client during pre-sales stage
• Providing estimates to clients and leading project towards closure
• Daily reporting to manager for work done and defining strategies