Program Manager

Job Title: Customer Support Executive

Location: On-site – Lower Parel, Mumbai

Company: OneSpider Technologies LLP

Timings: Monday to Saturday, 10:00 AM – 7:00 PM

About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.

What You’ll Do

• Answer client calls and solve software-related queries.
• Guide clients on billing, accounting, and GST features.
• Provide online support and training when needed.
• Keep clients happy with clear and friendly communication.

Who We’re Looking For

• Commerce Graduate (Freshers with accounting knowledge are welcome), or
• 12th Pass (Commerce) with 6+ months customer support experience.
• Basic knowledge of accounting and GST.
• Good communication and problem-solving skills.
• Comfortable handling client systems online.

Why Work With Us

• Join a growing healthcare software company.
• Learn software support and client management hands-on.
• Friendly team with opportunities for career growth.

Apply Now

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Job Title: Unit4 Technical Consultant

Location : Remote

Skills Required

Responsibilities & Skills Required:

• Configure, customize, and support Unit4 ERP (Agresso/Business World) modules.
• Develop interfaces, integrations, workflows, and reports using Excelerator, ARC, and Report Engine.
• Hands-on experience with SQL, XML, APIs, and web services for technical development.
• Perform data migration, troubleshooting, and performance tuning of Unit4 ERP systems.
• Collaborate with functional consultants to translate business requirements into technical solutions.
• Support upgrades, migrations, and system enhancements ensuring security and data integrity.
• Strong analytical, problem-solving, and documentation skills with client-facing experience.

Job Title: Channel Sales Manager - ERP & CRM Solutions

Location: Mumbai, Hyderabad, Remote

Experience: 4-6 yrs

Job Summary:

We are seeking a highly motivated and experienced Channel Sales Head to drive the channel partner strategy, business development, and revenue generation for our ERP and CRM product offerings across the Middle East, Asia, South Africa, US, and UK. This role requires a strategic leader with a strong background in building and managing channel ecosystems, driving sales through partners, and executing regional go-to-market plans. The ideal candidate will have a deep understanding of the ERP and CRM landscapes and the ability to recruit, enable, and scale high-performing partners while delivering measurable sales revenue growth.

Key Responsibilities:

Channel Partner Strategy & Development:

• Develop and execute a comprehensive channel sales strategy across the Middle East, Asia, South Africa, US, and UK regions to drive revenue growth for ERP and CRM solutions.
• Establish and nurture strong relationships with new and existing partners to drive sales and product adoption.
• Lead the development of go-to-market strategies and regional sales plans in collaboration with the channel partners.

Partner Enablement & Training:

• Design and implement training programs to ensure that partners have the skills and knowledge to successfully sell, implement, and support ERP and CRM solutions.
• Provide ongoing support and resources to partners, including sales enablement tools, marketing materials, and product updates.
• Drive partner certification programs and performance management to maintain a high standard of service delivery and sales performance.

Revenue Growth & Sales Execution:

• Work closely with channel partners to ensure they meet or exceed their sales quotas and targets.
• Collaborate with internal sales teams and marketing to support joint sales efforts, drive pipeline development, and close deals.
• Take ownership of generating sales revenue for the organization by fostering a results-driven sales culture among channel partners.
• Manage sales forecasts and ensure timely reporting of pipeline and partner performance to senior leadership.

Partner Ecosystem & Relationship Management:

• Build and maintain long-term, strategic relationships with key partners and stakeholders within the partner ecosystem.
• Conduct regular performance reviews with partners, identify areas for improvement, and work together on corrective actions to drive mutual success.
• Act as the point of contact for critical partner escalations and address any issues that may impact partner satisfaction or sales performance.

Market & Competitive Insights:

• Stay informed about market trends, customer needs, and competitor activities in the ERP and CRM markets to inform channel strategies.
• Provide insights on regional market dynamics and customer requirements to adjust product offerings and improve partner sales tactics.
• Collaborate with product management and marketing teams to align product messaging and promotional strategies with regional channel partners.

Reporting & Analysis:

• Provide regular reports on partner sales activities, progress against goals, and forecasts to senior leadership.
• Analyze channel performance data to identify trends, areas for improvement, and new business opportunities.

Key Qualifications:

Experience:

• 5-6 years of experience in channel sales, partner management, or business development, with a proven track record of success in the ERP and CRM markets.
• Extensive experience in managing channel partners across the Middle East, Asia, South Africa, US, and UK regions.

Skills:

• Strong leadership skills with the ability to influence and align cross-functional teams and partners.
• In-depth knowledge of ERP and CRM product landscapes, business processes, and customer needs.
• Excellent communication, negotiation, and interpersonal skills with the ability to build relationships at all levels.
• Ability to develop and execute strategic plans while maintaining focus on day-to-day operational execution.
• Results-driven, with the ability to manage multiple priorities and achieve sales targets.

Education:

• Bachelor's degree in Business, Information Technology, or a related field. MBA preferred.

Travel:

• Ability to travel as needed to engage with partners and support regional sales efforts.

Personal Attributes:

• Highly self-motivated with a passion for building and scaling business through partnerships.
• Collaborative, yet able to work independently and manage multiple complex relationships.
• Strong business acumen with a focus on results and long-term business growth.
• Excellent problem-solving and conflict-resolution skills.
• Ability to thrive in fast-paced, rapidly evolving environments.

Responsibilities:

● Design and build advanced applications for the Android platform

● Collaborate with cross-team (developers, designers, product owners, QA) to define,

design, and ship new features.

● Prepare test plans, and test cases and execute/automate them.

● Write and review unit-test code for robustness, including edge cases, usability, and

general reliability

● Problem solve and determine out-of-the-box solutions for complex technical

requirements

● Work with fellow programmers, as well as the rest of the production team, as a lead

programmer and manager.

● Must have very strong problem-solving and analytical skills.

● Application of experience and knowledge to optimise game engine deployment for

virtual reality VR in terms of memory, frame rate and performance.

● Work with emerging technologies to create new tools and systems for interactive

real-time production.

● Ensure compliance with ride requirements, including performance benchmarks and

integration with third-party ride control systems.

● Produce clean, well-documented code and maintain internal engine builds, using

Perforce and other tools to distribute builds to the team.

● End-to-End mobile development life cycle from planning to publishing

Requirements:

● B.Tech/B.E degree in Computer Science, Engineering or a related subject

● Proven software development experience and Android skills development

● Proven working experience in Android app development and have published at least

one original Android app

● Experience with Android SDK

● Experience working with remote data via REST and JSON

● Experience with third-party libraries and APIs

● Working knowledge of the general mobile landscape, architectures, trends, and

emerging technologies

● Experienced in handling both legacy code and greenfield development and can make

technical recommendations based on the needs of the project

● Solid understanding of the full mobile development life cycle.

● Expert-level understanding of object-oriented programming, threading/concurrency,

unit testing, and modern architectural design

● Excellent source control discipline and are comfortable using git flow

● Experience in 3D engine development experience within the games industry is a plus

● Hands-on with Jetpack compose is a plus.

● Scrum, agile process and adherence

● Good project management skills are a plus

● Strong expertise in Kotlin and Java

● Knowledge of Swift and Fuller is a plus

Senior Web Backend Developer

 Company Overview:

It is a US based startup founded in 2018 to build an edge data platform for the autonomous world.Rich data in large volumes is getting collected at the edge (outside a data center) in use cases like autonomous vehicles, smart manufacturing, satellite imagery, smart retail, smart agriculture etc.These datasets are characterized by being unstructured (images/videos), large size (Petabytes per month), distributed (across edge, on-prem and cloud) and form the input for training AI models to get to higher degrees of automation. It is engaged with building products that solve these unique challenges and be at the forefront of this edge data revolution.

The company is backed by prominent VCs and has it’s entire software engineering team based out of India and provides ample opportunities for from-scratch design and development.

Role:

This role is an individual contributor role with key responsibilities in developing web server backends for Akridata management plane software that provides a ‘single pane of glass’ for users to manage assets, specify and monitor large volume data pipelines at scale involving 10s of petabytes of data.

This role involves:

1. Working with tech leads and the rest of the team on the feature design activities and picking appropriate tools and techniques for implementation.
2. Be a hands-on developer able to independently make correct implement choices, follow sound development practices to ensure an enterprise grade application.
3. Guide and mentor junior team members.

 What we are looking for:

1. A Bachelor’s or Master’s degree in computer science with strong CS fundamentals and problem-solving.
2. 5+ years of hands-on experience with software development with 3+ years on web backend development.
3. A good understanding of backend application interactions with relational databases like MySQL, Postgres etc
4. Knowledge of web server development frameworks preferably on Python.
5. Enthusiastic to work in a dynamic, fast paced startup environment.

Good to have:

1. Hands-on experience with designing database schema and implementing and debugging SQL queries for optimal performance for large datasets
2. Experience working with applications deployed on Kubernetes clusters.
3. Experience with working on a product from early stages of it’s development typically in a startup environment.

Company Introduction

Sheru is monomaniacally focused on accelerating the electric revolution in India. We've started by targeting the largest installed base of Electric Vehicles - E-Rickshaws (92% of EVs in India), upgrading them with swappable Li-ion battery packs, helping drivers DOUBLE their daily income with the AWS Lambda for batteries. So far, we've enabled 2.5M kilometres with our technology and removed 300 Metric Tons of carbon emissions in the process. We're still on day one, and looking for the right folks to partner with to build, secure, and scale our platform, as well as the ecosystem of services that India currently lacks.

Job Description

Location - New Delhi

Experience - 0-3 years

Job Summary

The employee will administer sales of products and services by travelling from location to location within a decided territory to meet the probable customers and sell them various products. They are the professionals who generally work for organizations where their job requires them to ensure the widespread distribution and selling of various products and services.

Job Description

• A field sales executive travel to locations to advocate the supply of products to the customers they have targeted and the ones who they are already dealing with.
• It also involves operating outside their offices pitching potential clients and maximising the company's sales of their products and services.
• These tasks are often performed over cold calling or knocking all doors or even scheduling all meetings with the customers at the offices.

Responsibilities and Duties

• “Getting the sale” using various customer sales methods
• Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness
• Evaluating customers skills needs and building productive long-lasting relationships.
• Improve and smoothen the operations at various fronts

Required Experience, Skills and Qualifications

A bachelor's in any stream, (Fresher can also apply), experience preferred.

Benefits

The hire will:

1. Work in a fast-paced environment with professionals from different domains.
2. Understand how a start-up works.

The requirement is for a new tech-based venture started by IIMB alumni. CNA Innovative Solutions is hiring a motivated and talented Senior Developer to work on in-house software products in Customer-facing/B2C model for the Indian market. We are looking for a candidate with experience/information in platforms like technical experience on the PHP frameworks, database & cloud solutions able to provide complete development expertise and manage the tech.

We are looking for a driven and motivated team member who works in a collaborative environment with Software Product development vendor, owns the entire design to the implementation, and also be the main point of contact/owner for any issue resolution of the in-house software products.

The company's product line is customer-facing website and mobile app.

*Requirements

• Experience with php frameworks, preferably full-stack development for mobile and web application developments (preferably full stack developer)

• Excellent Knowledge in Enterprise Java, Design and Architecture patterns

• Strong database and RDBMS concepts

• Expertise in technical architecture concepts Expertise in Magento Task management (time based/ Event based), internationalization/ localization/ personalization concepts

• Rich Internet Application using AJAX/JQuery

• Good knowledge in integration with Web content management systems

• Preferred expereince in commerce concepts like supply chain, warehousing, logistics management, marketing, CRM

• Experience in defining solutions in component-based architectures and process/rule-driven solutions

• Lead and Responsible for assisting in the establishment of an IT Architecture practice, quality, security, and establish architecture and standards methodology

• Be responsible for the complete functioning of the systems in coordination with the vendor

• Be responsible for the third-party integrations for the entire e-commerce platform

• Manages activities that take place during solution ideation, solution design, and solution implementation.

• Work with the inhouse and outsourced development team while ensuring the health and uptime of the system

• Ensure the code quality, infra readiness, and approval before the product launch

Requirements

• Proven experience as a software developer while leading teams

• Experience in software development and coding in various languages (Java, PHP, MySQL)

• Excellent knowledge of software and application design and architecture

• Familiarity with HTML/CSS, JavaScript and UI/UX design

• Understanding of software quality assurance principles

• A technical mindset with great attention to detail

• High quality organizational, ownership and ability to lead team