Program Manager

Requirements:

• Minimum 2 Years of Experience: Demonstrated experience in visual communication design, with at least 2 years of professional experience.
• Portfolio: A compelling portfolio showcasing a diverse range of visual communication work, including packaging design, digital graphics, and print collateral.
• Consumer Brand Experience: Prior experience in designing for consumer brands is advantageous, indicating an ability to connect with target audiences effectively.
• Creativity: A flair for creative thinking and the ability to translate concepts into visually appealing designs.
• Software Proficiency: Proficient in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) and a willingness to adapt to emerging design tools.
• Detail-Oriented: Meticulous attention to detail, ensuring that all designs are accurate and aligned with brand guidelines.
• Collaborative Spirit: Strong interpersonal and communication skills, enabling effective teamwork and client collaboration.

Responsibilities •Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought. •Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner. •Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client •Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives •Liaise directly with the client, including when required with the senior management •Convey progress on the account including presenting to the client periodically on achievements and growth. •Build case studies that can be used both with the client and within the organisation to demonstrate the effects of loyalty and working with the organization

Responsibilities

• Collaborate with management team to craft the company’s vision and mission
• Develop strategic HR plans and policies (recruitment, training, compensation etc.)
• Hire, guide and evaluate the work of HR executives
• Reporting performance to the CEO by using KPIs and business metrics
• Analyzing the success of HR operations
• Decide and act on initiatives for equal opportunity, diversity etc.
• Assuming responsibility for employee/labor relations with the management
• Re-engineer processes to ensure maximum efficiency
• Ensuring all procedures are in compliance with legal regulations
• Analyze the effectiveness of HR operations and policies
• Prepare reports for the CEO using business metrics and KPIs
• Taking initiatives for ensuring equality in the work environment.
• Must have experience handling big size companies.

Job Responsibilities: 

This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems. 

1. Managing the Linux Infrastructure and web technologies
2. Patching and upgrades of Redhat Linux OS and server firmware. 
3. General Redhat Linux system administration and networking. 
   iii. Troubleshooting and Issue Resolution of OS and network stack incidents. 
   iv. Configurations management using puppet and version control. 
   v. Systems monitoring and availability. 
   vi. Web applications and application routing. 
   vii. Web-site infrastructure, content delivery, and security. 
4. Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems. 
   3. Create a run book of operational processes and follow a support matrix of products. 
   4. Ensuring Internal Handovers are completed, and all OS documentation is updated. 
   5. Troubleshoot system issues, plan for future capacity, and monitor systems performance. 
   6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards. 
   7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible. 
   8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements. 
   9. The role includes participating in a team Rota to provide out-of-hours support. 

Person Specification: 
Ability / Expertise 

This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques. 

We are looking for someone with the right attitude: - 

• 
  Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment. 
  • Pragmatic approach to balancing different work priorities such as incidents, requests and 

Page Break troubleshooting. 

• Can do/Proactive in improving the environments around them. 
  • Sets the desired goal and the plans to achieve it. 
  • Proud of their achievements and keen to improve further. 

This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values: 
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum 
• Lead the way: innovative and resilient, strong learning agility and curiosity 
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable 

 The successful candidate will be able to relate to the statements above and give examples that back them up.  We believe that previous achievements signpost a good fit at IG. 
 

Qualifications 

Essential: 

• At least 4 years’ Systems Administration experience with Redhat Enterprise Linux / Centos 5/6/7 managed through a Satellite infrastructure. 
• Managed an estate of 1000+ hosts and performed general system administration, networking, backup, and restore monitoring and troubleshooting functions on that estate. 
• 1 Years of experience with scripting languages (bash/Perl/Ruby) and automating tasks with Puppet and Redhat Satellite. Experience with custom RPM generation. 
• Strong analytical and troubleshooting skills. You will have resolved complex systems issues in your last role and have a solid understanding of the tools needed to do so. 
• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc). 
• Calm under pressure and work to tight deadlines. You will have brought critical production systems back to life. 

IIT, NIT and Top Tier-1 Institutes candidates only.
Skills

❖ At least 8 years of full-time engineering experience

❖ Proven ability to work on multiple projects at a time within a fast-paced environment with tight deadlines

❖ Expertise in Node, Javascript (ES6) and good understanding of web frontend technologies

❖ Experience developing large-scale software products, quality, monitoring and reliability

❖ Experience working with relational databases such as MySQL or Postgres

❖ Experience building REST APIs

Bonus Points

❖ Significant experience with TypeScript and Express.js

❖ Significant experience developing user interfaces with the React framework

❖ Experience with AWS

❖ Experience with Agile software development

Designing products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will design rule-breaking mobile applications, web applications, websites, Progressive Web apps, IoT design solutions, Voice solutions using practices of User experience design and User interface design. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.

What are we looking for?

1. We expect you to have your domain knowledge of UX and UI, which includes, Information architecture, empathy map creation, user research, user interviews, low fidelity and high fidelity wireframes, designing UI screens using Adobe XD, prototyping and design hand off to developers 
2. Experts in English language
3. There are few skills which you need to have from get-go:
1. You are a problem solver, polite and someone who values team members and customers
2. You respect time and understand, lost time never  comes back
4. You have the ability to explain your design and come up with out of the box design solutions for mobile applications and web sites
5. You are a smart and energetic talent from design background
6. Based on the situations you can contribute individually or work with team and make work productive and fun
7. In terms of day to day work, for 6 months to 1 year you should have done the following:
1. Completed a bootcamp or formal training in UX/UI design 
2. Designed at least 2 mobile apps or websites
3. Thorough understanding of Information architecture, Microcopies, Typography, Material design systems, Cupertino design system, Visual designs, icons and illustrations
4. Conducting user research interviews and design Mood boards
5. UX testing once the product is live
6. Collaborative design workflows using Adobe XD and Framer
7. Documenting your design work based on Style guides
8. Knowledge of Microcopies is a plus

1. Work location: Bengaluru city and Remote
2. Working days - 6 days a week

BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success. 

1. BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
2. BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival