About Us
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.
Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.
The Opportunity
If you are a talented and driven person with experience in the domain of Natural Language Processing/ Spoken Language Understanding and want to join a high-impact team at the core of Observe.AI's mission, then this role is for you!
This is a highly challenging role that exposes one to state-of-the-art Machine Learning and Deep Learning algorithms in the domain of NLP and to the challenges of building a world-class ML platform in production. You will contribute to building industry-leading AI-powered products for Observe.AI leveraging the latest technologies in NLP and architecting/ implementing high throughput/ low latency/ scalable ML systems.
If you are excited about building and owning cutting-edge ML-powered product capabilities, and working on both algorithms as well as platforms, you’ll love the job!
What you will get to do:
- Design & develop state-of-the-art AI capabilities end-to-end from conception to production for Observe.AI’s product offerings, in a fast-paced startup environment.
- Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including Large Language Models and related emerging technologies.
- Contribute to both ML modeling as well as building/ maintaining production systems that power AI capabilities on the product.
- Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale
- Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders.
- Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities to build the right solution for the right problem.
- Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of the Observe.AI NLP platform.
- Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc.
What we are looking for:
- Bachelor’s or Master’s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP.
- 5+ years of industry experience in building large-scale NLP systems.
- Strong understanding of the fundamentals of ML and NLP, and practical aspects of building ML systems in production; backed by extensive hands-on experience in building/ scaling customer-facing ML/ NLP applications.
- Good understanding of recent trends in NLP around transformers, language models, text classification, generative approaches for NLP, prompting techniques, question answering, information retrieval, etc.
- Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining machine learning models in production.
- Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development
- Excellent communication, collaboration skills, and presentation skills.
- Experience with Spoken Language Understanding is a plus
- Published papers in top NLP conferences or workshops are a plus
- Relevant open-source contributions are a plus
About the ML Team
We are a strong 30+ member Machine Learning team with a focus on Speech and NLP. Our mission is to deliver the best of AI capabilities to revolutionize the world of Contact Centers through Observe.AI’s product offerings. We push the boundaries of Spoken Language Understanding to develop ML capabilities that power innovative product features for our customers, and our ML platform processes millions of contact center interactions per day. That said, we are a bunch of super fun folks to hang out with beyond work as well :-)
Compensation, Benefits and Perks
Excellent medical insurance options and free online doctor consultations
Yearly privilege and sick leaves as per Karnataka S&E Act
Generous holidays (National and Festive) recognition and parental leave policies
Learning & Development fund to support your continuous learning journey and professional development
Fun events to build culture across the organization
Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.
About ObserveAI
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- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong Understanding of Threejs Concepts
- Experience working with Threejs Immersive projects using Camera,Lights,Textures,Animations and shaders.
- Understanding of APIs, pagination, searching, sorting
- Experience in setting up Projects with Webpack and the various loaders and plugins.
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- Proficient understanding of web markup, including html5 and css3.
- Basic understanding of 3D mathematics.
- 1 years of experience in 3D technologies such as WebGL, Three.js, etc
- Experience working in a Distributed/Cloud-based environment.
Experience:
- Min 3 year experience
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
1. POSITION DESCRIPTION |
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Job Title: |
Switch Developer/ Integration/ Java Developer |
Job Type: |
Permanent | Work from Home |
Qualifications: |
Bachelor’s degree of Engineering, Computer Science or relevant field |
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2. JOB DIMENSIONS: |
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Experience |
3-7 years |
Primary Skills |
Core Java, Spring Boot, MySQL, Oracle, REST APIs, knowledge of card scheme specifications, ISO8583 Payment standards, EMV Data, Switch payment integration |
Job Location |
Mumbai/Bangalore | open to remote work |
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3. REQUIREMENTS: |
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· Looking for a Switch developer with 3-7 years of hands on working experience with minimum of 3-4 years in Card and Payment Domain. · Strong knowledge of core java & spring boot · Hands-on experience on payment switch integration · Good knowledge of ISO8583 and EMV Data. · Hands-on experience on any database like MySQL, oracle...etc. · Should be strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines. · In depth knowledge of Card Scheme Specifications (VISA, MasterCard, Rupay and AMEX), Card · Well versed with payment standards and ISO8583 and EMV data (mandatory), · Hands on experience with Switch payment integration · Resolve technical issues for designers and developers during project lifecycle · Excellent problem solving/troubleshooting skills on Java/J2EE technologies · Result oriented and a versatile engineer who is expert in providing solutions, creating architecture and designs. · Excellent communication (written and verbal) and interpersonal skills |
Work Location: Remote & Complete Work from Home
Experience:7 to 12 Years
Package:Upto 30 LPA
Notice Period:Immediate Joiners
Its a Full Time Opportunity with Our Client
Mandatory Skills:MongoDB,Reactjs,Nodejs,AWS & Python
Job Description:
Job Responsibilities
• Analyses technical requirements and develop effective technical solutions
• Direct the activities of other Consultants and Associate Consultants
• Lead role in conceiving architectural designs
• Lead role in current environment assessment
• Lead and participate in delivering technical presentations to customer
• Manage specific tasks including directing the efforts of selected MCS and customer staff
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• Participate in design of information systems
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methodology, design approaches, and architectural and engineering considerations
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• Serve as technical project lead
• Work with customer staff to implement customer technology (e.g., testing, documentation, user
expectations).
Front/Backend Development
• JavaScript
• React.JS
• NodeJS
• Python – Flask, FastAPI
DB
• MongoDB
Cloud experience
• AWS
Nactus is at forefront of education reinvention, helping educators and learner’s community at large through innovative solutions in digital era. We are looking for an experienced AI specialist to join our revolution using the deep learning, artificial intelligence. This is an excellent opportunity to take advantage of emerging trends and technologies to a real-world difference.
Role and Responsibilities
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Skills Required
- Knowledge of algorithms, object-oriented and functional design principles
- Demonstrated artificial intelligence, machine learning, mathematical and statistical modelling knowledge and skills.
- Well-developed programming skills – specifically in SAS or SQL and other packages with statistical and machine learning application, e.g. R, Python
- Experience with machine learning fundamentals, parallel computing and distributed systems fundamentals, or data structure fundamentals
- Experience with C, C++, or Python programming
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- Develop a human-machine speech interface.
- Verify, evaluate, and demonstrate implemented work.
- Proven experience with ML, deep learning, Tensorflow, Python
We are looking for an android developer to enhance design, fix bugs, improve performance and develop new features of a functional Android application
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An ideal candidate:
Should have 7+ years of professional experience in autonomously designing, developing, testing, debugging and maintaining mobile applications on the Android platform
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Should have knowledge of the open-source Android ecosystem and the libraries available for common tasks
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Should have experience working with Sqlite database and proficient in writing SQL queries
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Should have familiarity with cloud message APIs and push notifications
Should be able to review the existing code, find out & fix bugs and optimize the code.
Should fix bugs and improve Android application performance
Should develop new features of the Android application
Should assume end-to-end ownership of the Android application and assigned tasks
Should work independently without the need of guidance and supervision
Should have ability to understand business requirements and translate them into technical requirements
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About Vymo
Vymo is a Sanfrancisco-based next-generation Sales productivity SaaS company with offices in 7 locations. Vymo is funded by top tier VC firms like Emergence Capital and Sequoia Capital. Vymo is a category creator, an intelligent Personal Sales Assistant who captures sales activities automatically, learns from top performers, and predicts ‘next best actions’ contextually. Vymo has 100,000 users in 60+ large enterprises such as AXA, Allianz, Generali.Vymo has seen 3x annual growth over the last few years and aspires to do even better this year by building up the team globally.
What is the Personal Sales Assistant
A game-changer! We thrive in the CRM space where every company is struggling to deliver meaningful engagement to their Sales teams and IT systems. Vymo was engineered with a mobile-first philosophy. The platform through AI/ML detects, predicts, and learns how to make Sales Representatives more productive through nudges and suggestions on a mobile device. Explore Vymo https://getvymo.com/">https://getvymo.com/
What you will do at Vymo
From young open source enthusiasts to experienced Googlers, this team develops products like Lead Management System, Intelligent Allocations & Route mapping, Intelligent Interventions, that help improve the effectiveness of the sales teams manifold. These products power the "Personal Assistant" app that automates the sales force activities, leveraging our cutting edge location based technology and intelligent routing algorithms.
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- Design, develop and maintain robust data platforms on top of Kafka, Spark, ES etc.
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- Manage and drive complex technical projects from the planning stage through execution.
What you would have done
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- 2-3 years of relevant work experience as technical lead or technical management experience.
- Excellent coding skills in one of Core Java or NodeJS
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- Good communication skills.
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• Design and development of RESTful Web Services
• Hands on database experience (Oracle / PostgreSQL / MySQL / SQLServer)
• Hands on experience with developing web applications leveraging Spring Framework
• Hands on experience with developing microservices leveraging Spring Boot
• Knowledge in Application Server Tomcat
• Continuous Integration tools (Jenkins)
• Ability to communicate effectively in English, with good verbal and written skills
• Strong believer and follower of SDLC principles with an emphasis on Quality & Standards based
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• 3-4 years of experience in Java/J2EE technologies
• Core Java
• Spring Framework
• Spring DI, Spring AOP, Autowiring
• Spring Boot
• Spring ORM / Spring Data JPA
• Willing to learn technology/domain on demand basis
• Good team interactions.