AI Engineer

Team -Support Operations — Technical Solutions 

Level 

IC2 (1–3 years of relevant experience) 

Location 

India (Remote) — IST time zone, with overlap with US East/Central teams 

Reports To  Tech Manager 

Employment Type  Full-time 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations. 

In your first year, you can expect to: 

• Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato 
• Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production 
• Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers 
• Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings 
• Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India  

This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work. 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

• PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop. 
• REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context. 
• Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design. 
• Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it. 
• Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow. 
• Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery. 

Must-Have Soft Skills 

• Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it. 
• Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers. 
• Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call. 
• Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background. 

Nice-to-Have Skills 

The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work: 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

Gainsight 

AI / LLM integration 

Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team. 

RESPONSIBILITIES 

At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to: 

Build & Integrate 

• Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services 
• Develop prototypes and proofs of concept; contribute to production deployments under senior guidance 
• Implement and test integrations between Deltek's support platforms and internal data systems 

Analyse & Solve 

• Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production 
• Troubleshoot complex issues across the full stack and document root cause findings clearly 
• Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both 

Operate & Improve 

• Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels 
• Write and maintain documentation for systems, workflows, business rules, and solution designs 
• Participate actively in sprint ceremonies; manage your own tasks and flag blockers early 
• Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job 

QUALIFICATIONS 

• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered. 
• Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems. 
• Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application. 
• Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week). 
• Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing. 

WHAT TO EXPECT WORKING HERE 

• A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel 
• Exposure to production AI/LLM systems, not just theoretical discussions about AI 
• A culture that values root-cause thinking and good documentation over heroics and quick fixes 
• Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months 
• Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy 

Python Developer at BeyondScale

BeyondScale is a technology company on a mission to democratise AI for small and medium-sized businesses (SMBs). We're building Sitara, an AI-powered ERP suite that is a suite of micro-apps designed specifically for the service sector. Imagine a pocket CRM, a pocket POS, and a suite of essential tools—all streamlined for simplicity and powered by intelligent automation.

The Opportunity:

We're looking for a passionate Python Developer to join our growing team and play a key role in shaping the future of AI-powered ERP. You'll be instrumental in building Sitara, a product poised to disrupt a massive market with high growth potential.

What You'll Do:

• Design, develop, and maintain efficient, reusable, and reliable Python code for our AI-powered ERP platform.
• Develop and integrate web APIs and interact with SQL databases (NoSQL experience a plus).
• Implement automation using object-oriented programming (OOP) principles, multiprocessing, and threading.
• Write clean, well-documented code and actively participate in testing and debugging.
• Leverage Git and modern development workflow practices to ensure a smooth development cycle.
• While not required, familiarity with generative AI concepts (LLMs, RAG) is a plus.

You're a Great Fit If You:

• Have 1+ years of relevant job experience working with Python
• Possess a strong foundation in computer science fundamentals.
• Are a team player with a collaborative spirit and a positive attitude.
• Enjoy learning new technologies and are eager to push boundaries.
• Have excellent communication skills, including the ability to effectively say no when needed.

Job Description:  

Responsibilities: 

• Completing all tasks set by the supervisor and assisting wherever possible.  
• Observing existing strategies, techniques of coding, debugging, testing and adopting to the same 
• Ability to maintain composure under pressure 
• Ability to work in a team. 
• Good observation skills and a willingness to learn. 

Skills: 

• Proficiency in data structures and algorithms 
• Good problem solving and analytical thinking skills 
• Knowledge of Linux systems 
• Python coding knowledge 
• Knowledge of object-oriented programming 
• Good verbal and written communication skills.  

Requisition Raised by:  

Engineering Director 

Job Title: Django Developer

Job Overview:

We are seeking a skilled Django developer to join our dynamic team. The ideal

candidate will have hands-on experience with the Django framework, proficiency in

Python, and a strong understanding of web development best practices. The Django

developer will be responsible for designing, implementing, testing, and maintaining

web applications that meet our clients; needs.

Responsibilities:

Design and develop robust, scalable, and secure web applications using the

Django framework.

Collaborate with cross-functional teams to define, design, and ship new

features.

Write clean, maintainable, and efficient code.

Integrate user-facing elements using HTML, CSS, and JavaScript. Implement

and maintain RESTful APIs.

Collaborate with front-end developers to integrate user-facing elements with

server-side logic.

Work with databases, including designing schemas, writing queries, and

optimising performance.

Troubleshoot, debug, and resolve issues in the development and production

environments.

Stay up-to-date with the latest industry trends, technologies, and best

practices.

Participate in code reviews and provide constructive feedback to peers.

Requirements:

Proven experience as a Django developer or similar role.

Strong understanding of Python and the Django web framework.

Experience with front-end technologies, including HTML, CSS, and JavaScript.

Knowledge of relational databases, ORM (Object-Relational Mapping), and

database design.

Familiarity with version control systems (e.g., Git).

Understanding of web security best practices.

• BS in CS or EE or equivalent
• Experience working on large scale systems in rapid growth environments
• Experience with public cloud offerings (AWS, GCP, Azure)
• Solid programming skills; preferred experience in Java, and/or Python
• Experience with modern web frameworks, advanced algorithms/data intelligence, public
• cloud platforms and streaming data pipelines
• Familiarity with containerization, microservices architecture, continuous integration, and delivery
• 5+ years’ experience preferred

• Strong first principles
• Hustle! We're young, lean, and in our early days. You'd have to set up your own shop, work with design customers to find generalizable use cases, and build them out.
• Ability to collaborate with cross-functional teams to build and ship new features
• At least 2-6 years of experience with primary exp in Python
• Must have skills - Flask / Django, RESTful Web Services, Database SQL / NoSQL
• The preferred Location is Bangalore but is also flexible with PAN India.
• Would require candidates from Tier 1 & 2 Companies or Tier 1 & 2 Colleges preferably.
• Proficient experience of back-end programming language - Python
• The preferred Location is Bangalore but is also flexible with PAN India.
• Would require candidates from Tier 1 & 2 Companies or Tier 1 & 2 Colleges preferably.

• 3+ years of experience with Ruby On Rails.
• Strong Project & Time Management Skills, along with the ability to apply these skills while working independently, or as part of a team.
• Knowledge of blockchain technology, smart contracts and cryptocurrency will be an added advantage
• Experience in fintech domain will be another added advantage
• Bachelor’s degree in computer programming, computer science, or a related field.
• Fluency or understanding of specific languages, such as Java, PHP, or Python, and operating systems may be required.