Associate DevOps/Platform Engineer (AWS)

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

You will be part of the DevOps engineers' team, managing large customer deployments including Linux and Windows Administration, Large Enterprise Application, and Big Data Workloads. You will have broad business and technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. You will help us build scalable, efficient cloud infrastructure.

You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.  If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Application migration projects from on-premises to AWS.
• Database (RDBMS, NoSQL, DW, Hadoop) migration projects from on-premises to AWS. 
• Automate operational and server provisioning workflows using AWS CFT on AWS.
• Share the responsibility for deploying releases and conducting other operations maintenance.
• Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
• Provide operational support for the rest of the Engineering team.
• Help migrate our remaining dedicated hardware infrastructure to the cloud.
• Establish and maintain operational best practices.

What do you have?

• 2+ years of experience in using Terraform for IaaC.
• 2+ years of configuration management and engineering for large scale customers, ideally supporting an Agile development process.
• 2+ years of Linux Administration experience.
• Deep understanding of version control systems (git), including branching and merging strategies.
• Experience working with cloud platforms (AWS/EC2/ ECS/ RDS/ CloudFormation, Cloudwatch, etc.) and cloud automation tools (Ansible, Chef).
• Experience with software build tools (Maven, Gradle) and continuous integration tools (Jenkins).
• Must have supported Java-based applications in a production environment.
• Experience with Linux environments and scripting languages - bash, python, Groovy.
• Experience in supporting Node.js in production is a plus.
• Knowledge of service discovery tools such as Consul is a plus.
• Comfortable working late evening hours, which is when most patching occurs.
• You are extremely proactive at identifying ways to improve things and make them more reliable.

You will be preferred if

• You are AWS DevOps Pro or AWS SA Pro Certified

DevOps Engineer

Location: Bangalore office

About Peliqan

Peliqan is an all-in-one data platform combining ELT/ETL pipelines, a built-in data warehouse, SQL and low-code Python transformations, reverse ETL, and AI-powered data activation. We connect 250+ data sources and serve enterprise teams, consultants, and SaaS companies. SOC 2 Type II certified and GDPR compliant.

The Role

Own and evolve the infrastructure powering Peliqan's multi-tenant data platform. You'll manage Kubernetes clusters, cloud resources, CI/CD pipelines, and monitoring — keeping everything reliable, secure, and scalable. You'll be the go-to person for infrastructure support across the engineering team.

Responsibilities

Manage and optimise Kubernetes clusters running production workloads — data pipelines, APIs, and customer-facing services.

Maintain Docker-based local development environments for the engineering team.

Administer cloud infrastructure on AWS and Google Cloud (compute, storage, networking, managed databases).

Build and maintain CI/CD pipelines for automated testing, building, and deploying across staging and production.

Set up and manage monitoring, alerting, and logging for platform health and incident response.

Manage release processes — deployments, rollbacks, and release strategies.

• Maintain infrastructure-as-code using Helm charts.
• Support security hardening and compliance efforts (SOC 2, GDPR).

Requirements

3+ years in a DevOps, SRE, or Infrastructure Engineering role.

Strong hands-on experience with Kubernetes and Helm charts.

Deep familiarity with Docker for containerisation and local dev workflows.

Production experience with AWS and/or Google Cloud.

• Proficiency in Python and Bash scripting for automation and tooling.
• Solid grasp of DevOps principles: infrastructure-as-code, GitOps, observability, continuous delivery.
• Experience with CI/CD platforms (GitHub Actions, GitLab CI, or similar).

Nice to Have

• Experience supporting multi-tenant SaaS platforms or data infrastructure at scale.
• Knowledge of PostgreSQL, MySQL, or cloud-managed database administration.
• Exposure to security compliance frameworks (SOC 2, ISO 27001, GDPR).

We are seeking a highly experienced Azure AI, AIOps & MLOps Architect to lead enterprise-scale AI platform engineering, cloud modernization, DevSecOps transformation, and intelligent automation initiatives.

The ideal candidate should possess deep expertise in Microsoft Azure, Azure AI Foundry, Azure OpenAI, Azure Machine Learning, Kubernetes, Terraform, Azure DevOps, and enterprise observability platforms. The role will focus on designing scalable AI platforms, implementing MLOps and AIOps capabilities, enabling Agentic AI architectures, and driving cloud-native engineering practices across the organization.

Key Responsibilities

Cloud Architecture & Engineering

•     Design and implement scalable, secure, and highly available solutions on Microsoft Azure.

•     Define cloud architecture standards, reference architectures, and best practices.

•     Lead cloud migration and modernisation initiatives across enterprise workloads.

•     Implement multi-region disaster recovery and business continuity strategies.

•     Oversee Azure networking, identity, security, and governance frameworks.

DevOps & CI/CD

•     Architect and implement end-to-end CI/CD pipelines using Azure DevOps or GitHub Actions.

•     Drive DevSecOps culture — embedding security scanning, quality gates, and compliance into the delivery pipeline.

•     Champion Infrastructure-as-Code (IaC) practices using Terraform, Bicep, or ARM templates.

•     Establish branching strategies, release management, and environment promotion standards.

•     Define and enforce platform engineering standards and internal developer tooling.

AI & Machine Learning Integration

•     Architect AI/ML solutions leveraging Azure AI services — Azure OpenAI, Azure Machine Learning, Azure AI Foundry, and Cognitive Services.

•     Design intelligent automation and agentic workflows integrated into enterprise DevOps processes.

•     Implement AI-powered capabilities such as code review assistance, anomaly detection, predictive analytics, and natural language automation.

•     Define AI governance frameworks: model evaluation, prompt management, responsible AI, and cost controls.

•     Design and implement enterprise MLOps frameworks.

•     Build automated model training, validation, deployment, and monitoring pipelines.

•     Establish model governance and lifecycle management.

Generative AI & Agentic AI

• Design enterprise GenAI solutions using Azure OpenAI.
• Build AI Agents using Azure AI Foundry.
• Develop Agent-to-Agent communication patterns.
• Implement Retrieval Augmented Generation (RAG) architectures.
• Build enterprise Knowledge Management and AI Skill Registry platforms.
• Design multi-agent orchestration frameworks.

Leadership & Stakeholder Engagement

•     Serve as the technical authority and subject matter expert for Azure AI and DevOps practices.

•     Mentor and guide junior architects, developers, and DevOps engineers.

•     Collaborate with business stakeholders, product owners, and vendors to translate requirements into technical solutions.

•     Produce architecture documentation, decision records (ADRs), and roadmaps.

•     Represent the technology function in enterprise architecture forums and governance boards.

Required Qualifications

•     Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

•     10+ years of experience in cloud engineering and architecture.

•     5+ years of hands-on experience with Microsoft Azure across compute, networking, storage, identity, and data services.

•     Proven experience designing and implementing enterprise-grade CI/CD pipelines.

•     Strong hands-on expertise with Infrastructure-as-Code (Terraform, Bicep, or ARM).

•     Demonstrated experience architecting and deploying AI/ML solutions on Azure (Azure OpenAI, Azure ML, AI Foundry).

•     Deep knowledge of DevSecOps principles, tools, and practices.

•     Experience with containerisation and orchestration: Docker, Kubernetes (AKS).

•     Proficiency in scripting and development: Python, PowerShell, Bash.

•     Excellent communication and stakeholder management skills.

Preferred Qualifications

•     Microsoft Certified: Azure Solutions Architect Expert.

•     Microsoft Certified: DevOps Engineer Expert.

•     Microsoft Certified: Azure AI Engineer Associate.

•     Experience with Azure API Management (APIM), Event Grid, and Azure Functions.

•     Familiarity with Datadog, Prometheus, or equivalent observability platforms.

•     Experience in the real estate, retail, or enterprise industry sector.

•     Knowledge of agentic AI frameworks and LLM orchestration patterns (LangChain, Semantic Kernel, MCP).

•     Background in building Internal Developer Platforms (IDP).

Technical Skills

Domain

Technologies / Tools

Cloud Platform

Microsoft Azure (UAE North / Global)

DevOps & CI/CD

Azure DevOps, GitHub Actions, Jenkins

IaC

Terraform, Bicep, ARM Templates

AI / ML

Azure OpenAI, Azure AI Foundry, Azure ML, Cognitive Services

Containers

Docker, Kubernetes (AKS), Azure Container Apps

Identity & Security

Microsoft Entra ID, Azure Policy, Defender for Cloud

Observability

Datadog, Azure Monitor, Log Analytics, Application Insights

Databases

Azure SQL, PostgreSQL, Cosmos DB

Languages

Python, PowerShell, Bash, YAML

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Kutumb is the first and largest communities platform for Bharat. We are growing at an exponential trajectory. More than 1 Crore users use Kutumb to connect with their community. We are backed by world-class VCs and angel investors. We are growing and looking for exceptional Infrastructure Engineers to join our Engineering team.

More on this here - https://kutumbapp.com/why-join-us.html">https://kutumbapp.com/why-join-us.html

We’re excited if you have:

• Recent experience designing and building unified observability platforms that enable companies to use the sometimes-overwhelming amount of available data (metrics, logs, and traces) to determine quickly if their application or service is operating as desired
• Expertise in deploying and using open-source observability tools in large-scale environments, including Prometheus, Grafana, ELK (ElasticSearch + Logstash + Kibana), Jaeger, Kiali, and/or Loki
• Familiarity with open standards like OpenTelemetry, OpenTracing, and OpenMetrics
• Familiarity with Kubernetes and Istio as the architecture on which the observability platform runs, and how they integrate and scale. Additionally, the ability to contribute improvements back to the joint platform for the benefit of all teams
• Demonstrated customer engagement and collaboration skills to curate custom dashboards and views, and identify and deploy new tools, to meet their requirements
• The drive and self-motivation to understand the intricate details of a complex infrastructure environment 
• Using CICD tools to automatically perform canary analysis and roll out changes after passing automated gates (think Argo & keptn)
• Hands-on experience working with AWS 
• Bonus points for knowledge of ETL pipelines and Big data architecture
• Great problem-solving skills & takes pride in your work
• Enjoys building scalable and resilient systems, with a focus on systems that are robust by design and suitably monitored
• Abstracting all of the above into as simple of an interface as possible (like Knative) so developers don't need to know about it unless they choose to open the escape hatch

What you’ll be doing:

• Design and build automation around the chosen tools to make onboarding new services easy for developers (dashboards, alerts, traces, etc)
• Demonstrate great communication skills in working with technical and non-technical audiences
• Contribute new open-source tools and/or improvements to existing open-source tools back to the CNCF ecosystem

Tools we use:

Kops, Argo, Prometheus/ Loki/ Grafana, Kubernetes, AWS, MySQL/ PostgreSQL, Apache Druid, Cassandra, Fluentd, Redis, OpenVPN, MongoDB, ELK

What we offer:

• High pace of learning
• Opportunity to build the product from scratch
• High autonomy and ownership
• A great and ambitious team to work with
• Opportunity to work on something that really matters
• Top of the class market salary and meaningful ESOP ownership

DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, set up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately, and securely.

Skills and Experience

• 4+ years of experience in building infrastructure experience with Cloud Providers ( AWS, Azure, GCP)

• Experience in deploying containerized applications build on NodeJS/PHP/Python to kubernetes cluster.

• Experience in monitoring production workload with relevant metrics and dashboards.

• Experience in writing automation scripts using Shell, Python, Terraform, etc.

• Experience in following security practices while setting up the infrastructure. 

• Self-motivated, able, and willing to help where help is needed

• Able to build relationships, be culturally sensitive, have goal alignment, have learning agility  

Roles and Responsibilities

• Manage various resources across different cloud providers. (Azure, AWS, and GCP)

• Monitor and optimize infrastructure cost.

• Manage various kubernetes clusters with appropriate monitoring and alerting setup.

• Build CI/CD pipelines to orchestrate provisioning and deployment of various services into kubernetes infrastructure.

• Work closely with the development team on upcoming features to determine the correct infrastructure and related tools.

• Assist the support team with escalated customer issues.

• Develop, improve, and thoroughly document operational practices and procedures. 

• Responsible for setting up good security practices across various clouds.

• JD: • 10+ years of overall industry experience
  • 5+ years of cloud experience
  • 2+ years of architect experience
  • Varied background preferred between systems and development
  o Experience working with applications, not pure infra experience
  • Azure experience – strong background using Azure for application migrations
  • Terraform experience – should mention automation technologies in job experience
  • Hands on experience delivering in the cloud
  • Must have job experience designing solutions for customers
  • IaaS Cloud architect
  workload migrations to AWS and/or Azure
  • Security architecture considerations experience
  • CI/CD experience
  • Proven applications migration track of record.