Engineering Manager

Key responsibilities

• Design, build, and maintain robust CI/CD pipelines using Azure DevOps Services (Azure Pipelines) and Git-based workflows.

• Implement and manage infrastructure as code (IaC) using ARM templates, Bicep, and/or Terraform for repeatable environment provisioning.

• Containerize applications (Docker) and manage container orchestration platforms such as AKS (Azure Kubernetes Service).

• Automate build, test, release, and rollback processes; integrate automated testing and quality gates into pipelines.

• Monitor and improve platform reliability and observability using logging and monitoring tools (e.g., Azure Monitor, Application Insights, Prometheus, Grafana).

• Drive platform security and compliance through pipeline controls, secrets management (Key Vault / Vault), and secure configuration practices.

• Implement cost-optimization and governance for Azure resources (tags, policies, budgets).

• Troubleshoot build/release failures, production incidents, and performance bottlenecks; perform root-cause analysis and implement permanent fixes.

• Mentor developers in Git workflows, pipeline authoring, best practices for IaC, and cloud-native design.

• Maintain clear documentation: runbooks, deployment playbooks, architecture diagrams, and pipeline templates. 

Required skills & experience

• 5+ years hands-on experience working with Azure and cloud-native application delivery.

• Deep experience with Azure DevOps (Repos, Pipelines, Artifacts, Boards).

• Strong IaC skills with Terraform, ARM templates, or Bicep.

• Solid experience with CI/CD design and YAML pipeline authoring.

• Practical knowledge of containerization (Docker) and Kubernetes — preferably AKS.

• Scripting skills: PowerShell, Bash, and/or Python for automation.

• Experience with Git workflows (branching strategies, PRs, code reviews).

• Familiarity with configuration management and secrets management (Azure Key Vault, HashiCorp Vault).

• Understanding of networking, identity (Azure AD), and security fundamentals in Azure.

• Strong troubleshooting, debugging, and incident response skills.

• Good collaboration and communication skills; ability to work across teams.

Certification

AZ-400: Microsoft Certified: DevOps Engineer Expert or AZ-104 or AZ 305 or Terraform Associate.

Experience: 3–7 years

Location: Pune (Baner) / Hybrid

Markets: North America, EU, Australia

Compensation: ₹7–9 LPA (Fixed) + ₹3–5 LPA (Performance Incentives)

About the Role

High-ownership Account Manager role managing international clients across North America, the EU, and Australia

Hands-on Individual Contributor role with a clear path to Account Management Lead

Act as the bridge between clients and internal teams to ensure delivery excellence and client satisfaction

Own client experience, retention, and account growth

What You Will Own

Client Relationship & Customer Success

Own end-to-end relationships for 6–8 client accounts

Act as the primary point of contact

Drive client satisfaction, retention, and long-term engagement

Proactively identify risks, concerns, and growth opportunities

Account Operations & Coordination

Drive follow-ups on proposals, contracts, and legal documentation

Manage invoicing coordination and payment follow-ups

Ensure strong coordination between clients and internal teams (tech, design, marketing)

Client Pulse & Escalation Management

Identify early signals of client dissatisfaction or delivery risks

Escalate proactively and drive resolution with ownership and speed

Reviews & Reporting

Own Quarterly Business Reviews (QBRs)

Prepare and present:

Project status updates

Performance summaries

Insights and recommendations

Ensure clarity, transparency, and trust with clients

Account Growth & Expansion

Identify and drive upsell and cross-sell opportunities

Contribute directly to revenue growth across managed accounts

Team Building (Future Scope)

Hire and manage interns / junior account managers

Contribute to process building and best practices

Grow into a team leadership role

What We Are Looking For

3–7 years in Account Management / Customer Success (IT services / eCommerce / SaaS preferred)

Strong experience working with North American clients

Excellent communication, presentation, and stakeholder management skills

Willingness to work across time zones (late evening/night calls when required)

Strong ownership mindset and problem-solving ability

Ability to manage multiple accounts (6–8 simultaneously)

Assertive, confident, and proactive in client interactions

Nice to Have

Experience in a B2B eCommerce or digital agency environment

Exposure to EU / Australia clients

Experience mentoring or managing junior team members

Growth Opportunity

Path to Account Management Lead / Customer Success Lead

Opportunity to build and lead a team of Account Managers

Direct exposure to global clients and the leadership team

Role Impact

Manage a portfolio of international accounts contributing directly to company revenue

Earn performance incentives linked to account growth and retention

Looking out for Product Marketers -2023 MBA Passouts who can join immediately.

Key Responsibilities:

• Develop and identify new ICPs, IBPs, potential buyer-in-market signals and more for new products and services we or our clients offer to the market
• Responsible for the creation and execution of end-to-end marketing campaigns to position our products as solutions for our customers and partners worldwide.
• Communicate the value of new products and services to the sales and marketing team
• Speak and present both internally and externally to promote the story of our or our client's offerings
• Develop and implement promotional activities such as promotions and product launches
• Understand the market, target customers, their needs, the competition landscape to identify growth opportunities
• Build highly engaging campaigns across user funnels to increase conversion rates
• Create messaging and hooks for the entire customer journey, top of the funnel, middle of the funnel, bottom of the funnel
• Representing the customer voice in product development, marketing and all related communications.
• Develop comprehensive marketing plans for sales and marketing teams.
• Work closely with the product/service development team to determine the most profitable course for each existing and new product.
• Help the marketing team to generate strong momentum ahead of new product launches.
• Focus on implementing programs that consistently generate new, high-quality leads for our company
• Increase our digital presence with meaningful content, messaging, and tactics

Key Requirement:

• Data-driven with keen creative capabilities
• Ability to decode, grasp, and complex technical domains and convert it into customer problem statements
• Incredible ownership, accountability, follow-up/follow-through skills
• Strong collaboration across teams
• Strong numerical and analytical aptitude.
• Ability to think and react in a high-energy, fast-paced environment.
• Good People Management skills -Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Technical aptitude and agility to learn web-based tools
• Very strong written communication and presentation skills
• Project ownership and using customer data to identify and prioritize opportunities
• MBA degree is preferred

Responsibilities:

• Expertise in back-end programming language JavaScript , TypeScript , NodeJs
• Writing HTML , CSS , and JavaScript
• Working with RDBMS such as Postgres or MySQL
• Experience implementing testing platforms and unit tests Proficiency with Git Appreciation for clean and well-documented code
• Understanding of microservices and distributed systems

Good to haves:

‍Experience working with AWS infrastructure Docker or Kubernetes Message queues such as Kafka CI/ CD tools such as Jenkins

Requirements:

• Proven work experience as a Back-end developer In-depth understanding of the entire web development process (design , development and deployment)
• Hands on experience with programming languages like Node.js , Javascript Familiarity with front-end languages (e.g. HTML , JavaScript and CSS)
• Excellent analytical and time management skills
• BE/Btech degree in Computer Science or relevant field

Required Skills:

Back-End Programming, JavaScript, TypeScript, NodeJs, Testing, Node.js, SAAS Product, IT Services, Profitability, ERP, SaaS, IT Service, Web Applications, B2B, Self-Driven, Writing, HTML, CSS, RDBMS, Postgres, MySQL, Git, Microservices, AWS, Infrastructure, Docker, Message Queues, Kafka, CI/CD, Jenkins

Job Responsibilities

• Build, test and set up cutting-edge website applications in an efficient matter; work with other developers to fill data acquisition requirements
• Identify and fix CSS, HTML and scripting compatibility issues between a variety of platforms and browsers; test websites on different browsers and mobile device browsers; correct problems identified by customer feedback
• Investigate and discover architectural considerations, such as web usability, site performance and database design, as part of the system design process; research and assess implementation alternatives for new application features
• Collaborate and communicate with development teams and management to resolve conflicts, prioritize needs, choose solutions or develop content criteria
• Develop procedures for ongoing website revision; recommend performance improvements; create and refine style guidelines for website content; select design tools, programming languages or applications
• Provide detailed explanations of website specifications, such as activities, software, product features, programming languages, communication protocols and operating systems hardware and software
• Remain up to date about current programming practices and web technologies through reading, continuing education opportunities or participation in professional workshops, groups or conferences

Requirements:

• Bachelor’s degree
• Proficient in PHP, Javascript, MySQL, AJAX, jQuery, CSS and HTML
• Demonstrated attention to detail
• Excellent written and oral communication skills

• Microsoft NAV 2017, ERP. Specific to SCM, MM, WH & PRODUCTION modules
• Role: Will be responsible for implementation and support of business processes w.r.t. Supply chain, planning,  warehouse and production. Change Management, requirement analysis, design, building of solutions, implementation and user feedback to improve the system. Data management and integration of ERP process with external system
• Education : B.Com/BE/BTech
• Experience : 5-8 Years of functional experience in MSFT NAV ERP in Production, Retail & warehouse setup. Practical implementation of modules/data migration/reports/MIS. Working experience in mid/large organization. 

Hiring for GCP compliant cloud data lake solutions for clinical trials for US based pharmaceutical company.

Summary

This is a key position within Data Sciences and Systems organization responsible for data systems and related technologies. The role will part of Amazon Web service (AWS) Data Lake strategy, roadmap, and AWS architecture for data systems and technologies.

Essential/Primary Duties, Functions and Responsibilities

The essential duties and responsibilities of this position are as follows:

• Collaborate with data science and systems leaders and other stakeholders to roadmap, structure, prioritize and execute on AWS data engineering requirements.
• Works closely with the IT organization and other functions to make sure that business needs and requirements, IT processes, and regulatory compliance requirements are met.
• Build the AWS infrastructure required for optimal extraction, transformation, and loading of data from a vendor site clinical data sources using AWS big data technologies
• Create and maintain optimal AWS data pipeline architecture
• Assemble large, complex data sets that meet functional / non-functional business requirements
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics
• Work with stakeholders to assist with data-related technical issues and support their data infrastructure needs
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product
• Work with data and analytics experts to strive for greater functionality in our data systems

Requirements

• A minimum of a bachelors degree in a Computer Science, Mathematics, Statistics or related discipline is required. A Master's degree is preferred. A minimum of 6-8 years technical management experience is required. Equivalent experience may be accepted.
• Experience with data lake and/or data warehouse implementation is required
• Minimum Bachelors Degree in Computer Science, Computer Engineering, Mathematical Engineering, Information Systems or related fields
• Project experience with visualization tools (AWS, Tableau, R Studio, PowerBI, R shiny, D3js) and databases. Experience with python, R or SAS coding is a big plus.
• Experience with AWS based S3, Lambda, Step functions.
• Strong team player and you can work effectively in a collaborative, fast-paced, multi-tasking environment
• Solid analytical and technical skill and the ability to exchange innovative ideas
• Quick learner and passionate about continuously developing your skills and knowledge
• Ability to solve problems by using AWS in data acquisitions
• Ability to work in an interdisciplinary environment. You are able to interpret and translate very abstract and technical approaches into a healthcare and business-relevant solution