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About the Company:
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.
Location: Mumbai
Roles and Responsibilities:
• Impanel distributors to sell the investment management schemes
• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined
• Handling channel and client queries
Strategy Planning:
• Achieve set targets through a designed strategy
• Keep monitoring & review strategy on an ongoing basis
• Internal Coordination:
• Liaising with senior management to arrive at clear objectives for the department
Resource planning:
• Liaising with investment teams to enable client interaction & information
• Liaising with operations and ensuring smooth functioning between the department & operations
• Ensure proper compliance with respect to all channel partners – distributors/clients etc.
Compliance:
• Ensure all activities are as per proper compliance internally and as per regulatory requirements
• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis
Requirements:
• Graduate
• Great command over English & Regional Language
• Experience 2 – 5 years
About UpSolve:
We built and deliver complex Al solutions which help
drive business decisions faster and more accurately. We
are a typical Al company and have a range of solutions
developed on Video, Image and Text.
About Role:
Interact with business leaders to understand
requirements.
Manage client onboarding and solution deployment.
Keep track of commitments and ensure in-time
delivery
Organize and execute regional channel partner
connects and propose networking events with them
Develop and execute outreach strategy for targeted
real estate channel partner firms for the relationship
management
Network with key contacts within the related industries
to expand the contact base
About You:
Minimum C1 English level
Proven experience managing teams
Ability to work in a dynamic and fast changed
environment
A metrics driven mindset with a strong
t wl a stong analytical
approach
Strong customer references
Experience building organisations and training top
talent
Strong communication and interpersonal skills to build
sustainable relationships
Location: Mumbai
- Roles & Responsibilities
- Job Purpose:
- To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
- Job Context & Major Challenges:
- A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
- The major challenges of the jobholder are:
- Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
- Consistency of the sales inspite of daily challenges
- Consistency in delivery TC Experience daily
- Inventory management
- Rostering / people management / grievance
- Accountabilities
- Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
- Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
- Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
- Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
- Ensure every customer gets TC delight 100% adherence of experience delivered
- Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
- Performance chats on a monthly basis with individuals
- 24 hours resolution for crew grievance /if escalation to close within 7 days
- Take the initiative at the store level to improve the employee engagement
- Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
- Appraisals – Quarterly chats on performance as per KRA
- Ensure there is development plan prepared for all store
People Management
Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff
HR Overview
- Screening for New hires as per Evaluation matrix
- Closure of timely recruitments
- Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
- Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution
Visual Merchandising
- Implementation of the plan along with the VM champ
- VM changes at the suitable times in the store
- Replenishment of stocks on the floor
- Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
- Window Maintenance – Ensures standards are met – does a walk thru twice a day
- Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
- New GTM Window installations – timely done
- Track sales from merchandise going to stylists
Standard Operating Procedures
- Ensures that store opening/closing standards are followed properly,if gaps helps improve system
- Drives Store PnL
- Responsible for personnel planning, work hours, store / team holiday plan
- Inventory management and planning for each product category • Drives Store CRM Managements
- Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
- Control mechanical maintenance of lights, air-system, electrical equipment
Accountabilities
- Reports property damage, request needed repairs within company time frames
- Conducts monthly meetings with different stakeholders
- Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
- Manages External Relations –Landlords / Mall team/ vendors
Cost Management
- Schedule the expenditures for the month(petty cash management)
- Follow the preventive maintenance schedule to reduce the costs
- Maintain the safety, energy consumption, and expenses reports
- Control costs incurred on the services provided by the vendors
- Control cash deposits and submission of credit slips on a daily basis
- Maintain records pertaining to customer discounts, schemes
- DMS – Supervision of DMS entry weekly and sufficient funds for store to run
Achievement of sales targets
- Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
- Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
- Analyze sales very 3 hours to better daily performance
- SMS to be sent to the RM as required
- Motivate store team to achieve daily targets
- Understand Business on a MTD/WTD/FTDbasis and briefs coaches .
Shrinkage control
- Ensure the global count is done accurately on a daily basis and reports sent to HO
- Ensure that nobody from the staff indulges in pilferage and other activities
- Co-ordinate with security guard & staff to keep a watchful eye on customers
- Anticipate problems & preempt them by coming up with creative solutions
- Constantly identifies areas of improvement, takes initiative to drive them
People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels
Competencies- Works with individuals to identify areas of development, works to improve them
Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts
Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning
Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.
Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals
Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued
Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues
Team Work- Builds strong teams that capitalize on differences in expertise, competencies
Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues
at Gipfel & Schnell Consultings Pvt Ltd
This position is responsible for growing business in the assigned region through self and team by sourcing, qualifying and developing enterprise accounts in the assigned geography for data centre, servers and storage, audio-visual unified communication, cloud services, etc. We also expect the position holder to expand and lead a team of vibrant Enterprise Sales Managers. We are looking for someone who could be proficient in one or two of our solution lines and would be keen to learn the others. Account Development and Management, Team Leadership and Customer Centricity are the cornerstones of this job. Experience or current job in the same location would be preferred.
Main Duties/Responsibilities:
- Be overall responsible for the regional sales, margins, profitability, headcount and growth goals through self and team.
- Suggest new services/products and innovative sales techniques for end users and manage accounts in India and globally to increase customer satisfaction.
- Collaborate with senior executives to establish and execute a sales goal for the region.
- Managing a sales team in order to maximize sales revenue and meet or exceed accepted goals, objectives and targets
- Develop and maintain relations with OEMs and Manufacturers.
- Forecast annual, quarterly, and monthly sales goals.
- Coach, develop and assist the ESMs in their planning, sales techniques, account management and technical knowledge by arranging presentations of strategies, training, seminars, and through regular meetings.
- Develop specific plans to ensure long term-term growth and short-term targets.
- Review regional expenses and recommend cost optimization improvements.
- Anticipate potential and address current problems with prompt and effective solutions
- Identify hiring needs, and collaborate with HR to select and train new salespeople.
- Analyze regional market trends and discover new opportunities for growth.
- Operate as ‘farmer’ for large enterprise accounts while hunting for new accounts.
Skills:
- Result orientation; setting and achieving targets and objectives in time
- Strong verbal and written communications skills including presentation skills.
- Strong relationship building, analytical and negotiation skills.
- Customer centricity; being the customer’s success manager internally at Rahi
- Ability to work collaboratively with all the verticals across the all geographies in India and other global regions.
- Coaching and leading a team
AI/ML SAAS Product For Document Process Automation
Think of the amount of time that is spent on reading documents by humans for clerical tasks - our client is on a mission to eliminate this human resource wastage and acts as an Artificial Intelligence/Machine Learning-based solution that helps companies to process documents for clerical tasks through a combination of a hardware and software solution. They help in enhancing productivity, optimizing processes and automating decision-making by converting documents into analysable information, resulting in reduction of resource cost and TAT.
Founded in 2013, our client is headquartered in Ahmedabad, Gujarat. Their products are Bank Statement Analyzer, Financial Statement Analyzer and Invoice Analyzer and some of their clients include KPMG, Bank of Baroda, Home Credit, Loanwiser, etc.
What you will do:
- Creating a strategy towards growing customer base and creating plans for retention of existing customers
- Managing and growing client account base with the best interest of client in mind
- Developing new business with existing clients
- Identifying areas of improvement to increase revenue from the client
- Acting as Single Point of Contact
- Being the default point of contact in all customer account management related matters
- Handling client grievances; managing expectations and ensuring issue resolution
- Coordinating with internal team for delivery of client requirements
- Ensuring timely and successful delivery of solutions based on client requirements
- Supporting Sales Team in negotiating contracts and closing deals
- Getting new leads from existing businesses for sales team
- Ensuring timely invoicing and revenue realization
Desired Candidate Profile
What you need to have:- 3 to 5+ years of Account Management experience
- SaaS/ IT preferable
- Strong interpersonal skills
- Very strong business writing and communication skills
- Strong technical understanding
Main Purpose of Job:
1. Responsible for Lead Generation and Client Conversion (Closing deals with Pharmacies and Doctors)
2. Working on Client Retention and Marketing Strategies (Onboarding patients by doing promotional activities)
3. Cold calling and Field sales activities.
Key Responsibilities / Accountabilities:
Key Activities - End Results
1. R&D for Lead Generation:
Will ensure lead generation and conversion as well.
2. Competitive Research Analysis:
Research will ensure less error rates and hence more efficiency.
3. Provide Weekly and Monthly reports:
Will show regular growth and advancements.
4. Identify potential market and test them extensively:
Opens new market ways and hence will help in increasing revenue.
5. Collecting and evaluating customer feedback:
Will show customer or client satisfaction.
6. Evaluating customer research, market conditions and competitor data:
Will provide more insights and hence increase productivity.
Competency Profile:
1. Experiences in delivering client focused solutions to customer needs.
2. Ability to work to budgets and deadlines.
3. Highly Energetic
4. Self-discipline & commitment
5. Innovative & Creative
6. Cost Consciousness
7. Efficient in Microsoft office (Excel & PowerPoint)
8. Good reasoning abilities. Sound judgment.
9. A creative approach to problem-solving skill
10. Tactful, mature, flexible.
11. Result oriented
12. Strategic Thinker
13. Build and Maintain strong, long lasting client relationship.
14. Strong verbal and written communication
We are looking for an exuberant talent that can help spearhead our sales & marketing efforts. An individual who can thrive and adapt in a fast-paced and competitive start-up Ecosystem.
Key responsibilities:
- Leading the sales & marketing team
- Designing and implementing sales strategies that drive enhanced revenue generation for the business.
- Design new marketing strategies promote and build the brand of the company
- Maintain a good relationship with important external key customers & channel partners.
- Follow a lean methodology to engage deeper with clients through technology and Analytics.
- Closely monitor and analyse developments in the Pharmaceutical industry to identify opportunities and threats ahead of the curve to guide and direct the company’s strategy accordingly.
- Review and monitor the team performance
Candidate Profile:
- MBA or other relevant graduate degrees from reputed institutions
- Work experience of 5+ years of in Sales & Marketing preferably in the Pharmaceutical Industry
- Proven track record of attaining high sales growth in a challenging environment through proper utilisation of resources and involvement of team members.
- Should be a thoroughbred team-player with inherent abilities to mobilise and motivate teams.
- Should have uncompromising ethics and integrity and must lead by example.