Asst. Manager - Digital sales

Role & Responsibilities

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

Ideal Candidate

• Strong Technical Account Manager (Publisher Side) Profile
• Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager in AdTech, Programmatic Advertising, or Digital Media
• Mandatory (Experience 2) – Must have hands-on experience managing end to end top publisher accounts or supply-side relationships; technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
• Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
• Mandatory (Experience 4) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
• Mandatory (Experience 5) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
• Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support

The Role

Own end-to-end credit & fraud data science: feature engineering from raw bureau JSON ,SMS,DEVICE, scorecard / model development, Business Rule Engine (BRE) design, monitoring, and partnering with product/engineering to put rules live. You will work directly with the existing DS team,Tech,product and founders — decisions are data-backed and debated.

What you will own

1. Build and maintain credit scorecards and models for FTB and Repeat Borrowers (Xgboost, Random forest, Support Vector Machine Models, ensemble models, challenger models).
2. Engineer features from raw CRIF (or equivalent) bureau JSON — tradelines, enquiries, DPD histories, identity matches — and from raw SMS / FinBox alt-data (collections, rejections, salary, app footprint).
3. Design, validate, and ship Models: hard rejects, soft flags, amount caps — with clear lift/capture

/ approval trade-offs.

1. Own portfolio risk analytics: vintage / DPD / non-starter / POS bad-rate monitoring; propose tier pauses, cool-offs, and ladder-up changes.
2. Build fraud signals (device, SIM/OTP, mule, ring, post-disbursal disappearance) and help prioritise the fraud PRD backlog into production.
3. Partner with engineering to productionise features, rules, and models (Watchtower-style shadow underwriting, policy index, monitoring dashboards).
4. Challenge and refine existing tier/ladder policy with evidence; communicate clearly to founders and business.

Required experience

• Tenure: 5+ years overall experience in data science/analytics.
• Digital lending: Minimum 3 years hands-on in digital lending/consumer credit (NBFC, fintech lender, digital/STPL/) who has built models themselves.
• Scorecards/models: Built and deployed at least one credit scorecard (first-time borrower or repeat borrower, or combined model) into a live BRE / LOS. Should improve approval–bad-rate trade-offs from production experience.
• Bureau: Parsed and engineered features from raw bureau files (CRIF / CIBIL / Experian JSON or XML) — not only vendor-precomputed attributes.
• Non-starter models: Fraud/non-starter / First Payment default modelling experience in short-tenure lending.
• Limit Assignment: Experience with repeat-borrower ladder / limit-management policies.
• Monitoring and QC: Shadow underwriting/champion–challenger frameworks.
• Alt-data: Worked with SMS / alt-data / device / AA signals for underwriting or fraud (FinBox, similar vendors, or in-house SMS parsing).
• Stack: Strong SQL + Python (pandas, sklearn/Logistic / lightgbm/Xgboost/randomforest, statsmodels). Able to write production-quality notebooks and scripts, not just slide decks.
• Communication: Comfortable debating policy with founders/credit heads using data; owns the "show me the evidence" conversation.

Nice to have:

• Feature stores, Airflow/cron pipelines, S3 + Postgres + DynamoDB.
• Prior Experience: Prior work at a zero-to-one digital lender or STPL product.

What success looks like in 6 months

• A documented feature dictionary from raw bureau + SMS with IV/KS ranking.
• At least one new scorecard/model live with clear expected vs observed bad-rate impact.
• Non-starter / First Payment Defaults monitoring with actionable rule recommendations and clear demonstrated improvements in defaults
• Credible pushback on weak policy ideas — backed by analysis, not opinion.

About Talent Litmus

- Talent Litmus is a game-based platform for assessments and learning founded by IIT Bombay, IIM Ahmedabad alumnus. We are a young, funded, growing and ambitious startup.

- Imagine if companies were to recruit candidates using interactive mobile games instead of tedious assessments. What if training sessions in organisations were not long 3-day workshops but gripping online role-playing games. We imagined it, and have made it a reality.

- We are using Games and Generative AI to make assessments nd learning at the workplace interesting.

Responsibilities

• Complete ownership of our web and mobile platform - from specification to design, development, and troubleshooting.
• Design and develop secure, scalable, performant and reliable systems.
• Create a framework of technical standards and procedures
• Collaborative work with other HR tech platforms to implement seamless integration.
• Rapid development and prototyping of new features.

Requirements 

• Bachelors or higher degree in Computer Science or Mathematics 2 or more years of demonstrated successful experience in Full-Stack web development.
• Hands-on Experience with designing and building a high-quality front end for web applications.
• Experience with Node. JS, Angular JS, MongoDB, ExpressJS, NestJs, AWS(EC2, Route53, S3, CloudFront, Lambda), Docker, nginx.
• Experience with version control systems such as Git.
• Experience with Typescript Basic understanding and exposure to GEN AI tech.
• Bonus: experience with CI/CD, and game development (phaser.js, three.js, play canvas, etc. )
• Ability to have smart technical conversations and defend hypotheses with factual data.
• Candidates willing to work from home or from office in Mumbai

Required Skills:

• Experience with React JS and Redux.
  • A background in building JavaScript UI applications, with a strong understanding of UI frameworks and paradigms available including concepts like asynchronous programming, closures, types, and ES6.
  • HTML/CSS experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility
  • Experience with browser APIs and optimizing front-end performance. Understand the full web technology stack, e.g. HTML, CSS, HTTP, cookies, headers, asset loading / caching.
  • Have a deep understanding of frontend application structure and architecture
  • Have great customer empathy and appreciate the User’s experience
  • Experience with unit testing, using test frameworks like Jest, Mocha, Enzyme etc.
  • Experience in Web Development end-to-end, from design to release.
  • Experience or aspiration to be a full stack developer(Node.js).

Responsibilities:

• Create games in Unity for iOS and Android (OSX and Windows is considered a plus).
• Write super-clean, testable, and well documented code in C#.
• Implement systems for the games based on design specifications.
• Implement, debug and refine core game play features.
• Collaborate effectively with a small, high-energy team of game designers and programmers.
• Work with other developers to devise customized solutions to difficult problems.
• Implement game functionality as per design document and specification.

Requirements:

• Strong knowledge of object oriented design, design patterns, 3D Math, and data structures.
• Expert knowledge of Unity3D Programming including Unity GUI, C# scripting, Asset Bundles, Materials/Shaders and iPhone deployment.
• Graphics Development (Particle Systems, Shaders). Experience with both 3D and 2D graphics in Unity.
• Experience implementing and/or creating native iOS and Android plugins for Unity.
• Experience in Adobe Creative Suite, including Photoshop, Illustrator and Flash.
• Experience with Visual Studio and/or Team Foundation Server.
• Experience using mobile platform native features such as accelerometer, camera, push notifications, etc.
• Strong knowledge of C# and the .net framework 2.0 or above.
• Must love to roll-­up sleeves and get dirty with Unity3D; Integrating textures, animation, meshes, adjusting lighting, setting camera angles, optimization, audio integration etc.
• Ability to work on fixed deadlines.

Skills:

• Experience with C#, Objective-­C and Javascript are a plus.
• Level logic design, scene flow planning and creation experience.
• Facebook application development.

• Source, interview, and select applicants for various positions.
• Sound knowledge on Sourcing Candidates thru REDEX, Monster & various Job Sites.
• Foster long-term relationships with candidates and clients
• Sourcing from different job boards. Excellent knowledge in Boolean function & usage of various job board databases.
• Draft job descriptions, push them through all talent acquisition channels, and coordinate candidate sourcing with the same.
• Doing junior to middle-level hiring for all IT verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioural Fitment, Stability, etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and clients and maintain records of progress.

Roles & Responsibilities:.

• Ability to build strong relationships.
• Self-confidence and self-starter.
• Excellent written and oral (phone) communication skills a MUST.
• Good sense of humor