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16+ LAN Jobs in India

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Jaarvis
Jyoti Singh
Posted by Jyoti Singh
Remote only
7 - 12 yrs
₹10L - ₹20L / yr
Microsoft Expression Web
Migration
Troubleshooting
Computer Networking
Telecommunications
+6 more

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

Read more
Kolkata
8 - 10 yrs
₹8L - ₹10L / yr
VMware Site Recovery Manager
Microsoft Windows
Microsoft Servers administration
Hyper V
WAN
+12 more

Position: Windows SRE

 

Responsibilities:

 

  • Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
  • Manage and monitor all installed systems and infrastructure
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

 

Requirements:

 

  • Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
  • Windows server expertise
  • Familiar with WAN/LAN technologies
  • Understanding of the OSI model
  • Virtualization - MS Hyper-V, VMware, vSan
  • Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
  • MS IIS administration and configuration
  • MS Active Directory
  • MS Storage Space
  • DNS and DHCP
  • SSL certificates and PKI
  • Familiar with the ITIL framework
  • Strong PowerShell experience
  • Information Security experience a plus Other Qualifications
  • Excellent attention to detail

 

Experience: 8-10 years

Read more
Aksentt Tech Services Limited
Ashwini Bhalerao
Posted by Ashwini Bhalerao
Mumbai
2 - 4 yrs
Best in industry
Network engineering
LAN
WAN
Cisco Certified Network Associate (CCNA)
Firewall
+4 more

Network Engineer duties and responsibilities

·       Design and deploy of LANs, WANs, and wireless networks, including servers, routers, firewalls, load balancers, switches, and other hardware

·       Configure, tests, and maintains LAN/WAN equipment and related services

·       Identifies, diagnoses, and resolves network problems

·       Architecting, creating, managing and maintaining Network, Server and PC health for clients (as defined by SLA)

·       Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, and Desktops (Windows and MAC)

·       Provide Tier 2 and 3 support for internal and external customers

·       Provide formal corporate communications on directional changes or changes that will impact existing services

·       Select and implement security tools, policies, and procedures in conjunction with the company’s security team

·       Monitor and maintain all levels of network security internally and externally

·       Create and maintain comprehensive documentation for all implemented networks

Network Engineer requirements and qualifications

·       Previous working experience as a Network Engineer for (2) year(s)

·       BE/ BCA, MCA, B.SC -IT/CS

·       Cisco certifications, CCNA, CCNP or CCIE/ MSCIT

·       In depth knowledge of IP Schema

·       Hands on experience with equipment from Cisco / UTM / Fortigate / Juniper/ Active Directory/ mailig

·       Excellent organizational and time management skills

·       Analytical, data driven problem solver

Read more
Network security Specialist

Network security Specialist

Agency job
Remote only
15 - 25 yrs
Best in industry
Network Security
F5
WAN
BGP
SD-WAN
+9 more
Analyzing customers' business and technical requirements, assessing the existing environment for Cloud enablement, and advising on Cloud models, technologies, and risk management strategies.
Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
Be a customer advocate with an obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available Network & Security Infrastructure
Involved in Enterprise level networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN/SD-WAN, LAN/SDN, Firewall/DFW, and F5/ALF.
Working knowledge of Palo Alto firewalls
Strong understanding of the following Network protocols: BGP, IPSec and IPSec VTI VPN
Work closely with the Network architecture, security and application teams to roll out new designs and perform activities for supporting migration projects.
Implement an automated process for the cloud network environment eliminating manual and repetitive tasks
Implement industry-standard cloud network security practices during build activities and maintain them throughout the lifecycle.
Perform functional testing to verify implementation meets production acceptance standards.
Provide support of cloud network services for complex issues.
Good understanding of Aruba Wireless setup

If ur profile matches the requirements share your resume at anithadotkatintuitivedotcloud
Thanks & Regards,

Anitha. K
TAG Specialist
Read more
Bengaluru (Bangalore)
1 - 2 yrs
₹1.5L - ₹3L / yr
Microsoft Windows
LAN
Microsoft TFS
FTP
IP

Job Description :

 

Hands-on experience with Windows/Linux/Mac OS environments

 

ü Hands-on experience in TFS, FTP and Repositories.

   

 

ü Hands-on experience in LAN, IP & Subnet.

     

 

ü Desired knowledge is Active directory and access permissions.

 

 

ü Working knowledge of office automation products and computer peripherals, like printers and scanners.

 

ü Knowledge of network security practices and anti-virus programs.

     

 

ü Ability to perform remote troubleshooting and provide clear instructions.

     

 

ü Desired knowledge in create technical documentation and manuals.

     

 

ü Desired knowledge in Mail servers and protocols.

         

 

ü Desired knowledge in Troubleshooting mail clients like outlook, thunderbird etc.

   

 

ü Desired knowledge in MS office 365 installation & Troubleshooting.

     

 

ü Desired knowledge in server monitoring & Tools.

         

 

                         

 

Responsibilities:

                 

 

                         

 

ü Address user mails/tickets regarding hardware, software and networking.

   

 

ü Walk customers through installing applications and computer peripherals.

   

 

ü Ask targeted questions to diagnose problems.

           

 

ü Guide users with simple, step-by-step instructions.

         

 

ü Conduct remote troubleshooting.

             

 

ü Test alternative pathways until you resolve an issue.

         

 

ü Customize desktop applications to meet user needs.

         

 

ü Record technical issues and solutions in logs.

           

 

ü  Direct unresolved issues to the next level of support personnel.

       

 

ü  Follow up with clients to ensure their systems are functional.

       

 

ü Report customer feedback and potential product requests.

       

 

ü Customer-oriented attitude.

               

 

ü 1st and 2nd level technical support and analysis of issues reported by the business.

 

 

ü Ability to multitask and work under high pressure, work both independently, and as a member of the team.

ü Analytical thinking and problem solving and multitasking skills.

         

ü Good planning and organizing skills.

               

ü Positive attitude and willingness to work in a global team with different cultures.

     

ü Willingness to travel, also internationally.

             

ü Fluent in English (spoken and written) and Ready to learn National Languages.

     
                           
Read more
Zentrum
Omita Jaina
Posted by Omita Jaina
Delhi
1 - 3 yrs
₹1L - ₹3L / yr
Cisco Certified Network Associate (CCNA)
Wireless network
Troubleshooting
SAP Configuration
Routing & Switching
+3 more
 Should know IP mobility express and wireless networking working and troubleshooting on routing protocols. 
VLAN, STP and many other switchings configurations. 
taking ownership of the technical support for assigned analytical and ability to work under pressure,  future job scope involves implementation, troubleshooter in routing switching domain ( L2 and L3) 
Read more
Skypro Technologies

at Skypro Technologies

2 recruiters
Amalle Aishwarya
Posted by Amalle Aishwarya
Chennai, Bengaluru (Bangalore), Hyderabad
0.6 - 5 yrs
₹1L - ₹1.5L / yr
Field service
Laptop repair
Troubleshooting
LAN

 

  • Configure assets as per their compliance applications.
  • Does Hardware and software related troubleshooting.
  • Addressing Application related concerns via a remote tool
  • Address escalation and priority concerns (VIP users) 
  • Trouble shooting on all kind of desktop calls. 
  • Configuring network services such as LAN. Win proxy & DNS services. 
  • Installation & Troubleshooting of printer calls. 
  • Configuration of MS Outlook, Outlook Express & solving related problems on user systems.  
  • Installing & configuring different Windows based Application Software’s. 
  • Configuring and troubleshooting for RDP.  
  • Installing & configuring client system to the domain. 
  • Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems. 
  • User profile management. 
  • Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users. 
Read more
Telecom

Telecom

Agency job
via New Era India by Priya Esther
Mumbai
5 - 8 yrs
₹4L - ₹8L / yr
MPLS VPN
VPN
TCP/IP
SSL VPN
Scripting
+7 more

Job Family Descriptor

Responsible for the strategic planning and design of telecom infrastructure and/or network components. Analyses the short-term and/or long-term network capacity needs for current and future network requirements.
This includes technology and network planning acorss multiple layers, introduction of new technologies into the network for new services and/or better network efficiency.
Designs the network architecture and performs technical analysis of software, hardware, and network systems, systems engineering for front-end processors, multiplexes, LAN/WAN communications, network nodes, switches, and various transmission systems.
Analyses traffic flows and trends, route planning, network optimisation, routing solutions and forecast of traffic. Performs integration with existing systems and conduct service validation prior to hand over to Service Operations team. Has knowledge on IP routers, switches, fiber optic connections, microwave wireless transmission, 2G/3G/4G, DSL and radio frequency systems, etc.
The function engages with LOBs and Products Team to understand market forecast/ trends, and with relevant teams and vendors to discuss solutions and cost estimates and CAPEX optimization initiatives.
Also responsible for equipment planning via rfp while working along with commercial team.

Broad outline of the Role

May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Platform Planning and Design.
Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area.
Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.
Demonstrates a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialisation.
Able to identify problems and significantly improve, change or adapt existing methods and techniques
Read more
Agami Tech

at Agami Tech

3 recruiters
Digish Shah
Posted by Digish Shah
Mumbai, Navi Mumbai
3 - 8 yrs
Best in industry
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+11 more

Job Brief

The role is to coordinate strategies for defining, deploying, and designing a next-generation, cloud-based unified communications platform. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all products and services, both internally and those integrated with Internet-based services.

Responsibilities:

 

  • Provide ongoing support of the Stage Prod environments that are placed in public clouds;
  • Improvement Observability of the Product and Infrastructure it placed in;
  • Support integrations with other Products and collaborate with Teams owning them;
  • Write high-quality documentation;
  • Improve deployment process: CI/CD pipelines, automations and so on and so forth.

 

 

Requirements:

Technical Experience:

  • Confident Linux administrator and common experience as administrator of services used by customers (internal or external);
  • Monitoring Systems and Observability Tools: Prometheus Grafana; ELK;
  • CI/CD experience: Git GitLab, Bazel or Jenkins;
  • DevOps SRE practices understanding, including common toolset, approaches, deployment strategies et cetera;
  • IaaC: HashiCorp Terraform, CloudFormation;
  • Public Clouds -Networking, Containers. DNS, other common public clouds services: computing, storages, billing, user management and roles control (AWS);
  • Docker Kubernetes: near to CKA level;
  • Networks: TCP/IP, NAT/PAT, HTTP(s), DNS;
  • Basic experience with databases administration (MySQL or PostgreSQL);
  • Automations: Python in Linux Administration;
  • Understanding of Change Incident management processes
Read more
Tier 1 MNC

Tier 1 MNC

Agency job
via People First Consultants by Aishwarya KA
Chennai, Bengaluru (Bangalore), Pune, Mumbai, Navi Mumbai, Gurugram, Hyderabad, Coimbatore, Cochin, Kolkata, Delhi, Noida
5 - 10 yrs
₹5L - ₹10L / yr
SDA
ISE
DNAC
Cisco Prime
LAN
  • Knowledge on CAMPUS LAN Architecture and implementation

 

  • Having exposure to Cisco’s latest technologies like SDA, DNAC

 

  • Hand-on experience on designing and implementing Cisco SDA

 

  • Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.

 

  • Hands On expertise on Cisco Prime, ISE, Cisco Meraki

 

  • Hands on and troubleshooting SDA

 

  • Experience on L 3

 

Read more
Adansa Solutions Pvt ltd
Archana Ganguly
Posted by Archana Ganguly
Kolkata
1 - 1.6 yrs
₹1.2L - ₹1.8L / yr
System Administration
Troubleshooting
Hardware troubleshooting
Software troubleshooting
Linux/Unix
+7 more

Hardware person need to know

  1. Latest and old Windows Operating System
  2. Linux(ubuntu, centos, others) Operating System
  3. Installation of windows and Linux operating system
  4. Networking knowledge
  5. LAN, Router, Switch configuration and installation
  6. Knowledge of computer hardware as like RAM, HardDisk, Motherboard, SMPS, and other parts
  7. Knowledge of repairing and replacing of hardware of both desktop and laptop
  8. knowledge of installation of different software for both Linux and Windows operating system

Read more
Innovative global sourcing and logistics solutions. (M1)

Innovative global sourcing and logistics solutions. (M1)

Agency job
via Multi Recruit by Santhosh Kumar KR
Bengaluru (Bangalore)
6 - 7 yrs
₹13L - ₹16L / yr
Routing & Switching
Computer Networking
Network
LAN
  • Support for Incident and Request management tasks as assigned.
  • Administration and understanding of the following network services to support Incident and Request tasks as assigned:
  • Palo Alto Firewalls
  • LAN Routing and Switching
  • Microsoft Azure Networking – Vnets, Express Route, Vnet Peering, VPN Gateways
  • LAN to LAN VPN Tunnels
  • Arista Network devices
  • Work with Networking Monitoring tools such as one or more of the following: Solar Winds, Splunk, Prime, NetMRI, Nagios
  • Work directly with telecom carriers and Network infrastructure maintenance providers as needed, such as Verizon, Tata, Bharti, and Cisco.
  • Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization
  • Supports routing and switching and work on BGP, OSPF protocols
  • Support China retail store infrastructure and data center through on-call rotations

 

QUALIFICATIONS:

  • Graduate or above
  • 6-7 years experience in LAN/WAN Routing including 2 or more years of LAN/WAN Administration experience within a multi-platform technical environment.
  • In-depth understanding of voice and/or data technologies and subject matter expert in at least one area.
  • Cisco Certified or equivalent combination of knowledge and experience.
  • Understanding on IPsec, VPNs, GRE, NAT/PAT over varied platforms
  • Expert knowledge of all LAN switching technologies eg Spanning Tree, VLAN management, and VTP concepts on Cisco, Nexus, and Arista
  • Good understanding of MPLS routing and OSPF routing

 

 

Read more
Disprz

at Disprz

4 recruiters
Sai Disprz
Posted by Sai Disprz
Remote, Chennai
3 - 7 yrs
₹3L - ₹5L / yr
System Administration
LAN
WAN
ISP
Firewall administration
+1 more

Responsibilities (not exhaustive)

 

  • Install and configure software and hardware
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot issues and outages
  • Ensure security through access controls, backups and firewalls
  • Upgrade systems with new releases and models
  • Develop expertise to train staff on new technologies
  • Build an internal wiki with technical documentation, manuals and IT policies
  • Maintain all local software and hardware licensing to ensure conformance.
  • Support determination of local and customer needs for yearly budgeting process and request for proposal processes.

 

Education / Skill Set

  • Any B.Tech / BE graduate
  • Minimum 3+ years of experience into IT system administration
  • A working knowledge of IT operating systems, particularly Windows, IOS
  • Hands on experience of installing IT hardware and software
  • Strong communication skills

 

Abilities and Traits

  • Proven experience as a System Administrator, Network Administrator or similar role
  • Experience with databases, networks (LAN, WAN) and patch management
  • Experience with Firewall management
  • Handling LAN / WAN networks an coordinating with ISPs
  • Working with vendors for purchasing / renting laptops and desktops.
  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
  • Familiarity with various operating systems and platforms
  • Resourcefulness and problem-solving aptitude

 

Location

Chennai

Read more
Well reputed Multinational firm

Well reputed Multinational firm

Agency job
via Upman Placements Pvt. Ltd. by Hency Thacker
Japan, Tokyo, Anywhere
3 - 10 yrs
¥500K - ¥1500K / yr
Network
LAN
WAN
Firewall

REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS:
Should be currently based in Japan with Valid work visa

MUST HAVES:

Experience Required:

  • LAN/Wireless LAN based skills(over 3 years experiences)
  • Firewall based skill (over 3 years experiences)
  • Server based skill (over 3 years experiences)
  • WAN/Internet based skills (over 3 years experiences)

*

  • Required General Skills:
  • Fluent in Japanese(both written & verbal) and English(reading & written)

Job role :

  • · WAN, LAN, Wireless LAN, Firewall, ServerWork Contents;
  • · Support Design and Implementation
  • · Create documentation or basic design and detail design
  • · Join required meeting(Internal, External)
  • · Management Change(Create and close change record)
  • · Test(Unit, Integrated) in on-site
  • · Create the result of test document
  • · Create change procedure
  • · Installation equipment in on- site
  • · Support soft MACD from remote site
  • · Create operation manual
  • · Support problem management
  • · Support inventory management
  • · Support configuration hencmanagement
  • · Support reporting
  • · Cisco Router/Switch/FW (MPLS, BGP, OSPF, STP, VLAN, QoS, VRF)
  • · Juniper Router/Switch(SRX/EX/QFX)
  • · Server (Linux,)
  • · Wireless (CAPWAN)
Read more
One of the best IT firm(MNC) of Indore.

One of the best IT firm(MNC) of Indore.

Agency job
via iNTRED Services Pvt. Ltd. by Priya Pandey
Indore
2 - 7 yrs
₹2L - ₹7L / yr
Computer Networking
Technical support
Hardware troubleshooting
Software troubleshooting
Remote support
+5 more

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers

 

Read more
C & C Technology

at C & C Technology

2 recruiters
Krishna Badireddy
Posted by Krishna Badireddy
Hyderabad
3 - 7 yrs
₹6L - ₹14L / yr
NOC
Network monitoring
PRTG
Nagios
Routers
+3 more
The Senior Network Operations Center (NOC) Analyst monitors, performs technical analysis of system issues and outages as they occur across customer enterprise networks. This individual then performs research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and network engineers. The NOC Analyst is responsible for monitoring, researching and documenting various mitigation strategies, and must maintain current and thorough knowledge of customer technologies and their significance to customer operations. This individual must be able to prioritize remediation of issues in a 24 x 7 environment with critical uptime requirements. Primary responsibility of a NOC Engineer is to monitor and resolve any issues related to the servers, networks and telecommunications by consistently troubleshooting and monitoring in an cloud-based data processing environment. • Monitor and Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams • Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact • Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages • Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications • Document all actions in accordance with standard company policies and procedures • Notify customer and third-party service providers of issues, outages and remediation status • Work with internal and external technical and service teams to create and/or update knowledge base articles • Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.) • Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements. • Manage client escalations within SLAs defined in the teams standard operating procedures • Ability to quickly troubleshoot various systems and network issues using standard command line and GUI based troubleshooting techniques. • Experience working with Active Directory, Exchange Online or Office 365. • Working knowledge of Powershell, CISCO CLI and Linux Commands an asset. • Experience supporting Active Directory, Exchange online, an asset. • Monitoring system performance and troubleshooting issues. • Perform daily system monitoring, verifying the integrity and availability. • Monitoring NOC operations for overall health and availability of the MPLS network, timely report and resolution of issues as per allocated service levels. • Raising Trouble Tickets with OEM / 3rd party vendors for fault • Follow Guidelines of team best practices and technology aspects to improve productivity • Escalate issues as necessary according to process protocol • Honoring Operational SLAs for allocated shifts/ projects. • Perform daily checklist procedures and shift handoff procedures. • Create custom reports for clients Skills and Qualifications • Minimum 6+ years of experience in Network operations centre • Knowledge of Sysadmin and Ubuntu skills • Support, configuration, maintenance and upgrading of all networks and infrastructures for corporations • Experience with monitoring tools such as PRTG, NAGIOS etc. • Experience of analysing system and network performance using monitoring and graphical data. • Working Knowledge of ITIL based service desk • Strong technical documentation skills. • Previous customer service experience. Strong communication skills and be a dedicated team player • Bachelor degree in related field, or relevant experience • Should be able to work in 24*7 environment
Read more
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