Cutshort logo
Configtap
Configtap cover picture
Founded :
2024
Type :
Services
Size :
0-20
Stage :
Profitable

About

N/A

Company social profiles

N/A

Jobs at Configtap

Configtap
at Configtap
Basanagouda Patil
Posted by Basanagouda Patil
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
5 - 6 yrs
₹4L - ₹10L / yr
VPN
LAN
VLAN
Firewall

The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.


Key Responsibilities:

1. Technical Support:

- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.

- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Troubleshoot network connectivity issues, including wired and wireless connections.

- Install, configure, and update operating systems, drivers, and software applications.

2. Network Support

- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.

- Monitor network performance and troubleshoot network-related issues.

- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.

3. Hardware Maintenance

- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.

- Conduct routine maintenance and inspections of hardware to ensure optimal performance.

- Manage inventory of spare parts and equipment.

4. User Assistance

- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.

- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.

- Create and update user documentation and FAQs.

5. Incident Management

- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.

- Escalate complex issues to L3 support or other specialized teams as needed.

- Maintain detailed records of issues, resolutions, and user interactions.

6. Compliance and Security

- Ensure compliance with company policies and procedures related to IT security and data protection.

- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.

7. Collaboration

- Work closely with other IT team members to ensure seamless support and service delivery.

- Participate in team meetings, training sessions, and knowledge-sharing activities.



Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.



Technical Skills:

- Proficiency in Windows and macOS operating systems.

- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.

- Familiarity with remote desktop tools and support software.

- Basic understanding of cybersecurity principles and practices.



Soft Skills:

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Customer-focused with a commitment to providing high-quality support.



Experience: 5 years


No. of Positions: 2


Job Type: Full-time


Benefits: Health Insurance


Work Days: Monday to Friday


Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Nitor Infotech cover picture
Nitor Infotech's logo

Nitor Infotech

http://nitorinfotech.com
Founded
2006
Type
Products & Services
Size
1000-5000
Stage
Profitable

About the company

Nitor Infotech, an Ascendion company, is a GenAI-first software product engineering company. With over 900 experts, we offer product engineering services to ISVs, Enterprises, and tech enterprise companies.


We have global offices in Pune, India, and Chicago, USA.


We co-craft customized software products for our clients by harnessing our partnership with these technology platforms: Microsoft, AWS Select, OutSystems, Snowflake, FintechOS, Precisely, and Finboot.


A data-first philosophy and a focus on modernization drive our commitment to delivering cutting-edge products.


Besides product engineering, our services include prompt engineering, idea to MVP (Minimum Viable Product), and platform engineering.


Founded in 2006 to revolutionize technology, we adhere to the following core values:

  • Ensuring customer delight
  • Maintaining integrity
  • Respecting and caring
  • Always aiming for excellence


These values serve as the driving force behind our interactions, decisions, and the essence of our work culture. They create a foundation for an environment where innovation is nurtured, collaboration is celebrated, and individuals are empowered to achieve their highest potential while contributing meaningfully to shared goals.


Our focus on health and wellness reflects our deep-rooted core values of respect and care. These principles form the foundation of our commitment to fostering a workplace environment that prioritizes the holistic well-being of our people. By integrating these values into our wellness initiatives, we have established a culture that supports personal growth as well as professional excellence.


Through our philanthropic initiative, Navkshitij (a home that offers holistic care to mentally challenged friends), we do our bit to make a meaningful impact on society.


For nearly two decades, Nitor Infotech has created a legacy defined by leading-edge innovation, a client-first mindset, and a people-powered culture.

Jobs

1

Kanerika Software cover picture
Kanerika Software's logo

Kanerika Software

http://www.kanerika.com
Founded
2015
Type
Services
Size
100-1000
Stage
Profitable

About the company

Since 2015, Kanerika has been helping businesses turn ideas into impactful software products. With over 75 years of collective expertise, our team brings together deep product engineering knowledge and a passion for solving complex challenges. We focus on building software that is not just functional but transformative—solutions that create lasting value for our clients.


At Kanerika, we believe great outcomes come from strong partnerships, proven experience, and creative thinking. That’s why we keep our team lean, our approach hands-on, and our commitment unwavering: to deliver products that exceed expectations every time.

Jobs

8

Wissen Technology cover picture
Wissen Technology's logo

Wissen Technology

https://www.wissen.com
Founded
2000
Type
Products & Services
Size
1000-5000
Stage
Profitable

About the company

The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.

With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.


Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.


We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).


Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.


Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.

Jobs

395

Data Axle cover picture
Data Axle's logo

Data Axle

https://data-axle.com/
Founded
1972
Type
Services
Size
1000-5000
Stage
Profitable

About the company

Data Axle is a product company that offers various data and technology solutions, including software-as-a-service (SaaS) and data-as-a-service (DaaS). These solutions help businesses manage and leverage data for marketing, sales, and business intelligence.


They are data-driven marketing solutions provider that helps clients with clean data, lead generation, strategy development, campaign design, and day-to-day execution needs. It solves the problem of inaccurate and incomplete data, enabling businesses to make informed decisions and drive growth. Data Axle operates in various industries, including healthcare, finance, retail, and technology.


About Data Axle:

Data Axle Inc. has been an industry leader in data, marketing solutions, sales, and research for over 50 years in the USA. Data Axle now has an established strategic global center of excellence in Pune. This center delivers mission

critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business and consumer databases.


Data Axle India is recognized as a Great Place to Work!

This prestigious designation is a testament to our collective efforts in fostering an exceptional workplace culture and creating an environment where every team member can thrive.

Jobs

5

Verix cover picture
Verix's logo

Verix

https://www.verix.io/
Founded
2022
Type
Product
Size
20-100
Stage
Raised funding

About the company

Virtualness is redefining the future of verification through generative AI and blockchain. In an era of deepfakes and digital uncertainties, Virtualness brings clarity by enabling organizations to authenticate what’s real. Founded in 2022 by industry pioneers Kirthiga Reddy (ex-Meta, ex-SoftBank) and Saurabh Doshi (ex-Meta, ex-Viacom), Virtualness provides enterprises with scalable, customized solutions for authentication, verification, and engagement across credentials, awards, events, product and content.


✌️ About Verix

At the heart of Virtualness is Verix, our self-serve platform designed to provide definitive answers to the critical question, “Is this real?” . Whether you’re verifying skills, certifications, tickets, products, or content, Verix ensures, “Yes, this is authentic.”


Powered by blockchain and GenAI, Verix empowers organizations to seamlessly manage authentication and verification workflows, supported by comprehensive analytics and notifications. Key features include dynamic badges, customisable design templates , global digital shareability, engagement & personalization and integration with enterprise workflows.


Our consumer-grade enterprise platform has been adopted by prestigious awards like the MMA Smarties, The Asian Academy Creative Awards and Women in Power by Raya Advisory, events like TiECon and TiE Youth, and music festivals like Soundsfest 2024 with Ticketapasaja. It has also been utilized for a variety of use cases including ticketing by Persija eSports—one of the largest eSports teams in Asia, for recognizing expert contributions by MMA Global India and for product validation by Indri’s Game of Thrones “House of the Dragon” exclusive edition. Now available with self-serve, it also powers certifications for AI training, HR training, board certification, and much more for enterprises of all sizes.


💰 Funding

Virtualness is backed by leading investors, including Blockchange Ventures, Polygon Ventures, F7 Ventures, Micron Ventures, Better Ventures, FalconX, Shorooq Partners, Impact Venture Capital, and Oceans Ventures, along with prominent angels such as Carolyn Everson, Randi Zuckerberg, Harsh Jain, and Stacy Brown-Philpot. We have raised $8M in seed-funding.


Join our team! If you live and breathe Generative AI, web3, and the creator economy, we would be delighted to build together!

Jobs

0

NeoGenCode Technologies Pvt Ltd cover picture
NeoGenCode Technologies Pvt Ltd's logo

NeoGenCode Technologies Pvt Ltd

http://www.neogencode.com
Founded
2023
Type
Services
Size
10-50
Stage
Raised funding

About the company

Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.

Jobs

319

OIP Insurtech cover picture
OIP Insurtech's logo

OIP Insurtech

https://www.oipinsurtech.com/
Founded
2012
Type
Products & Services
Size
1000-5000
Stage
Profitable

About the company

OIP Insurtech streamlines insurance operations and optimizes workflows by combining deep industry knowledge with advanced technology. Established in 2012, OIP InsurTech partners with carriers, MGAs, program managers, and TPAs in the US, Canada, and Europe, especially the UK.


With 1,200 professionals serving over 100 clients, we deliver insurance process automation, custom software development, high-quality underwriting services, and skilled tech staff to augment our clients.


While saving time and money is the immediate win, the real game-changer is giving our clients the freedom to grow their books, run their businesses, and focus on what they love. We’re proud to support them on this journey and make a positive impact on the industry!

Jobs

4

VY SYSTEMS PRIVATE LIMITED cover picture
VY SYSTEMS PRIVATE LIMITED's logo

VY SYSTEMS PRIVATE LIMITED

https://www.vysystems.com
Founded
2002
Type
Products & Services
Size
500+
Stage
Profitable

About the company

Vy Systems is a Global Technology consulting, Solutions, and Managed Technology Services company. We service our customers with ‘RESPONSIVENESS’ as a key factor and we believe that timely response to any transaction increases the operational efficiency and accelerates the revenue and profitability to our customers.

The Company is founded and managed by a team of professionals having more than two+ decades of global experience in the business of Technology Consulting and Services.


Jobs

13

IAI solution  cover picture
IAI solution 's logo

IAI solution

https://iaisolution.com/
Founded
2025
Type
Product
Size
20-100
Stage
Raised funding

About the company

Jobs

14

MARS Telecom Systems cover picture
MARS Telecom Systems's logo

MARS Telecom Systems

http://www.mars-india.com
Founded
2004
Type
Services
Size
100-1000
Stage
Profitable

About the company

MARS Telecom Systems (CMMi Level 3 & ISO 9001:2000 certified) is a trusted product development solutions company with over 11 years of experience delivering cutting-edge projects across telecom, networking, enterprise mobility, eGovernance, and custom application development.

With 175+ successful projects executed, MARS combines mature processes, global delivery models, and state-of-the-art development centers in Hyderabad and Bangalore to provide scalable, reliable, and innovative solutions.

Why Clients Choose MARS

  • Proven Global Engagements: Strong track record of managing complex international projects by blending deep local market knowledge with technical expertise.
  • High-Caliber Talent & Culture: Experienced software engineers working in a collaborative, quality-driven culture.
  • Flexible Delivery Models: Engagements tailored to meet client needs — from product development to independent QA.
  • Innovation with R&D Strength: Significant R&D capabilities ensuring speed, cost efficiency, and market-ready solutions.

Our Value Proposition

In a world where businesses struggle to keep pace with rapid technological change, MARS helps enterprises stay competitive by enabling:

  • Cost efficiency without compromising quality.
  • Faster time-to-market with agile and proven execution practices.
  • Enhanced product worthiness through continuous innovation and quality assurance.

Our unwavering professionalism, unique insights, and commitment to excellence have consistently helped clients reduce costs, accelerate delivery, and increase market impact.

Jobs

2

Want to work at Configtap?
Configtap's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs