The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.
Key Responsibilities:
1. Technical Support:
- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.
- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.
- Troubleshoot network connectivity issues, including wired and wireless connections.
- Install, configure, and update operating systems, drivers, and software applications.
2. Network Support
- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.
- Monitor network performance and troubleshoot network-related issues.
- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.
3. Hardware Maintenance
- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.
- Conduct routine maintenance and inspections of hardware to ensure optimal performance.
- Manage inventory of spare parts and equipment.
4. User Assistance
- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.
- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.
- Create and update user documentation and FAQs.
5. Incident Management
- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.
- Escalate complex issues to L3 support or other specialized teams as needed.
- Maintain detailed records of issues, resolutions, and user interactions.
6. Compliance and Security
- Ensure compliance with company policies and procedures related to IT security and data protection.
- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.
7. Collaboration
- Work closely with other IT team members to ensure seamless support and service delivery.
- Participate in team meetings, training sessions, and knowledge-sharing activities.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Technical Skills:
- Proficiency in Windows and macOS operating systems.
- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with remote desktop tools and support software.
- Basic understanding of cybersecurity principles and practices.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
Experience: 5 years
No. of Positions: 2
Job Type: Full-time
Benefits: Health Insurance
Work Days: Monday to Friday
Shubham Vishwakarma
Full Stack Developer - Averlon
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Figma
Adobe XDROLES AND RESPONSIBILITIES:
We are seeking a UI Designer with 3+ years of experience who can balance design excellence with strategic insight. This role goes beyond creating visually appealing interfaces, you will be responsible for shaping cohesive product/web/app experiences, ensuring every design decision aligns with business objectives, user needs and technical possibilities.
RESPONSIBILITIES:
- Own the end-to-end UI design lifecycle from concepting and mood boarding to wireframes, prototypes and final visual design.
- Translate business objectives and product strategies into intuitive user flows, scalable layouts and design systems.
- Conduct design audits and visual testing to refine experiences and improve engagement and conversions.
- Collaborate with developers to ensure pixel-perfect execution with high fidelity and performance.
- Partner with business and strategy teams to align design direction with market trends and user expectations.
- Build and maintain design systems and style guides for consistency across multiple platforms and products.
- Continuously stay up to date on UI trends, design tools and visual design best practices.
- Leverage AI-powered design tools to accelerate ideation, asset generation and workflow efficiency.
- Stay up to date on UI trends, AI-driven design innovations and visual design best practices.
- Present design concepts, guide stakeholders through design decisions and iterate based on feedback.
- Act as the point of contact for all UI related discussions with clients and developers.
IDEAL CANDIDATE:
- Strong portfolio showcasing expertise in product, web and mobile UI design.
- Proficiency in design tools : Figma, Adobe XD, FigJam, Photoshop, Illustrator, Sketch, Axure & Zeplin (optional).
- Solid experience in creating design systems, wireframes, prototypes, storyboards, mood boards, typography, and communication design.
- Excellent visual design skills with a strong eye for layout, color, hierarchy, and interaction detail.
- Ability to solve design problems creatively while maintaining brand and product consistency.
- Comfortable creating and maintaining style guides and scalable design assets.
- Strong communication skills to collaborate with stakeholders and cross-functional teams effectively.
- Detail-oriented with the ability to balance user needs, business goals, and technical feasibility.
NICE-TO-HAVE SKILLS:
- Secondary tools: Google Analytics, Hotjar, Microsoft Clarity, Miro.
- Productivity tools: Google Docs, Sheets, Slides, MS Office Suite.
REVIEW CRITERIA:
MANDATORY:
- Strong Senior Brand Strategist Profile
- Must have 4+ years of pure brand strategy experience at branding/strategy agencies (not advertising/campaign-only roles)
- Must have hands-on experience with brand strategy frameworks for new brand creation and rebranding initiatives (brand persona, positioning, narrative, tone of voice, guidelines)
- Must have experience conducting and leading brand workshops, integrating research inputs (primary + secondary) into insights and brand positioning
- Must have B2C brand strategy experience (B2B exposure is highly preferred but optional)
- Must have strong writing and storytelling skills to translate brand positioning into compelling narratives, messaging, tone, and strategic decks.
- Must be able to manage end-to-end brand strategy projects, including research synthesis, workshop facilitation, positioning, framework creation, and collaboration with design teams for visual translation.
- Must have a portfolio or compilation of case studies showing rebranding projects, positioning frameworks, workshop involvement, research synthesis, and strategy-to-design translation
- Preferably a degree/master’s in Marketing, Brand Strategy, Design, or Communication from reputed institutes (e.g., MICA, NID, Srishti, or similar).
- Must come from Branding Studios, Brand strategy firms, Strategic design consultancies, branding agencies etc.
ROLES & RESPONSIBILITIES:
We are looking for a senior brand strategist professional, who can help us deliver innovative strategic directions that benefit our client’s business with measurable results. The candidate should have thorough knowledge and experience in the methods and application of tools to deliver an effective programme. Candidates should have experience with both mass and premium brands as well as FMCG, durables, and service categories.
Experience with digital-first or digitally marketed brands is an advantage that we look forward to.
ROLES & EXPECTATIONS-
- Drive brand and business strategy processes in our firm.
- Thorough practical knowledge and experience in implementing methods, tools and processes with capabilities to handhold teams to deliver at the highest standards.
- Proficient in conducting research programs to uncover customer and user needs, business and market findings, drawing insights for branding, service and CX design for digital and traditional applications.
- Conduct primary and secondary market research in marketing, sales and consumer experience.
- Programming workshops, conducting them and creating a comprehensive outcome report with insights and recommendations.
- Bring an idea to life on a whiteboard, articulate it, create systems and deliver.
- Strong understanding of pan-India markets across a wide range of verticals and categories.
IDEAL CANDIDATE:
- Excellent storytelling skills, capable of good verbal and written communications, client interfacing and presentation skills.
- Proficient in putting together presentations and strategy decks.
- Good articulation and writing skills.
- Understanding business, data tools and analytics (The math of it)
- Capable of managing and building relationships with senior client executives with strong domain-level competence along with a well-informed worldview.
- Team player capable of working across verticals with leadership skills.
ADVANTAGEOUS / OPTIONAL SKILLS-
- Experience in ethnographic, observational and behaviour studies.
- Management skills, idea creation, directing and delivering through a creative team.
- Interest in trends and analysis of brands, brand strategies and staying up-to-date and well-informed.
- Experience in analysing the brand and marketing landscape and writing advisory and opinion articles on branding and brand communication.
- Well-informed and knowledgeable with a world view.
- Observant and aware of current trends and their evolution.
We have an urgent requirement for a Salesforce Developer and would appreciate your support in sharing suitable profiles at the earliest.
Position: Salesforce Developer
Location: Bangalore (Hybrid – 3 Days Work from Office)
Experience: 6+ Years Relevant Experience
Budget: INR 1.5LPM + GST
Joining: Immediate Joiners Only
Preference: Bangalore Local Candidates Only
Required Skills:
6+ years of relevant Salesforce Development experience
Strong experience in Apex, Visualforce, Lightning Web Components (LWC), and Aura Components
Expertise in Sales Cloud, Service Cloud, and Salesforce Platform
Hands-on experience with SOQL, SOSL, Triggers, Batch Apex, Queueable Apex, and REST/SOAP APIs
Strong understanding of Salesforce Security Model, Profiles, Roles, Permission Sets, and Sharing Rules
Experience in Salesforce integrations using APIs and middleware
Hands-on experience with SFDX, Change Sets, DevOps processes, Git, and CI/CD pipelines
Strong knowledge of OOPS concepts and Agile methodologies
Excellent debugging, troubleshooting, and performance optimization skills
Good to Have:
Experience Cloud (Community Cloud)
Salesforce CPQ, Marketing Cloud, or Einstein AI
Salesforce Certifications (PDI/PDII, App Builder, Administrator)
Responsibilities:
Design, develop, test, and deploy Salesforce solutions
Develop and maintain Apex classes, triggers, LWC components, and integrations
Collaborate with stakeholders to gather and analyze requirements
Follow Salesforce best practices, security, and governance standards
Perform code reviews and provide technical guidance
Troubleshoot production issues and support ongoing enhancements
Participate in Agile ceremonies and solution design discussions
Company
SkillLiftt Edtecch LLP is a pioneering education technology startup dedicated to transforming technical education through its unique Future Technologies & Modern Practices (FTMP) 4.0 program. Based in Karnataka, the company bridges the gap between traditional academic syllabi and modern industry requirements by providing intensive, mentorship-driven training in high-demand fields. SkillLiftt’s mission is to empower the next generation of "AI-native" engineers through a curriculum focused on production-ready projects, professional internships, and guidance from industry experts.
Role Overview
We are seeking an inspiring Soft Skills trainer who doesn't just "deliver lectures" but facilitates transformation. You will coach students to articulate their "Proof of Work"—translating complex technical projects into compelling narratives for global recruiters.
Key Responsibilities
• Integrated Mentoring: Lead interactive sessions using role-plays and simulations to bridge the gap between technical data and business impact.
• Personal Branding: LinkedIn optimization and resume writing for the 2026 job market.
• Data-Driven Assessment: Use 5-point rubrics to track student competency growth and provide objective, actionable feedback.
• Placement Readiness: Conduct intensive "Interview Mastery" workshops and "Work Culture" sessions before each of the 8 professional internships students undergo.
• Stakeholder Collaboration: Partner with industry mentors to ensure soft skills are woven into the fabric of semester-long engineering projects.
Required Skills & Qualifications
• Experience: 3–10 years in soft skills training, corporate coaching, or talent development (experience with engineering/STEM students is a major plus).
• Technical Literacy: Proficiency with modern training tools (Mentimeter, Google Workspace)
• Education: Bachelor’s or Master’s in HR, Psychology, Communications, or related fields
• Certifications: ICF, Toastmasters, CPT, or ATD certifications are strongly preferred. Though equivalent practical experience will also be considered
What We Offer
• Career Path: Clear growth from Mentor to Training Director or Chief Trainer.
• Impact: Directly influence the career outcomes of 1,000+ students across all branches.
• Compensation: Competitive salary + performance-linked bonuses.
Location: On-site Ballari, Karnataka.
JavaAbout Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
What Makes You A Good Fit :
- You are passionate about technology and software development
- You are continuously experimenting and learning more
- You love solving problems and digging into complex problems
- You believe in taking decisions as close to the product and technical expertise as possible.
- You believe in creativity, trying new things and learning from your mistakes.
- You believe in sharing insights and helping one another to build an even better user plan.
Key Skills Required:
- 3-8 years of Experience in Java Product Development.
- Good understanding of MYSQL.
- Practitioner of clean code and SOLID principles
- Exposure to GIT and Maven
- Good verbal and written communication skills
- Understands different major language paradigms (Object Oriented and Functional)
- Understanding and Experience with Multi-Threaded Applications
- Prior Experience in a SAAS Product company is a Plus
- Experience with Managing Team is a plus
Educational Background:
- Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.
Why You Should Join Rezo.AI
- You will be surrounded by Passionate Team Members with Exposure to Product Building
- You will be learning About various Product Development Cycles
- Big Career Opportunities
- Learning by doing
- The Opportunity of Innovation
- Recognition
- Enhanced Responsibility and Team Management
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/">https://rezo.ai/ for more information
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
Java
PythonSoftware Engineer - II (Backend)
As a Software Engineer – II, you'll bring a good understanding of design and coding practices and apply these independently in development. In this role - you could expect to:
- Own the lifecycle of a feature from requirement analysis to deployment and post production processes
- Perform code reviews and support your team implement best practices
- Explore trade off's on module designs
- Continuously improve performance metrics of modules owned. Performs RCAs and deploys long term fixes.
- Implement initiatives that improve engineering efficiency and excellence
- Participate in the hiring and interview process for junior developers on your team
Locofast Online Services Private Limited operates under the brand name - Locofast- & today is one of the fastest growing B2B companies in the textiles B2B space. The company connects textile manufacturers (mills,
manufacturers) to customers (brands, buying houses) both in India & internationally. It integrates technology to the core transaction flow & delivers industry best pricing & turnaround time for textile products. The century old textile industry has been untouched by any disruption leave alone technological disruption. At Locofast, we are driven to do exactly that & today have an opportunity to create a very large impact in an extremely large industry.
Founders & Investors:
The company in a short span of time (little over two years) has raised two rounds of funding, most recently one large round of Series B financing (to be announced soon). The company is backed by some of the most marquee investors that have backed landmark companies such as Myntra.com, Firstcry.com, Lenskart.com, Cult.fit, Bounce, Gomechanic & others.
The company is founded by second time entrepreneurs who have demonstrated the ability to build and scale businesses in the past. The profile of the founder can be seen here - www.linkedin.com/in/wadhwadeepak.
Deepak was previously the founder of WeAreHolidays, a B2C platform for travelers. The founders come with deep expertise in building & scaling marketplaces.
We are looking for someone who can:
- Develop and implement product strategies consistent with company vision
- Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
- Work with senior management to create product plans and roadmaps
- Lead product managers and coordinate cross-functional teams
- Produce and review product requirements documents (PRD) and wireframes
- Ensure products and releases are launched correctly and on schedule
- Make creative recommendations to expand product base and vision
- Suggest ways to track product use and impact on end users
An ideal candidate will have :
- 2-4 years of work experience as a product manager, preferably in a start-up
- Proven experience as a Product Manager or similar role
- Experience in product lifecycle management
- Familiarity with Agile framework
- Excellent problem solving skills
- The ability to own end-to-end responsibility
- A "Will Do" attitude
We have :
- A team of aces, from top-tier schools and start-ups, to work with
- A fast-paced, data-driven, and fun work environment
- A huge appetite for new, disruptive, creative, and implementable ideas
- An open work culture
We offer :
- Competitive salary
- Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
- Opportunity to grow really fast.
- Opportunity to hire a team & mentor them in the future.
- ESOPs
If this is something that interests you, let's talk.
JavaJavascriptAngularJS (1.x)Knowledge of Web Technologies such as Html 5,jQuery, Angular any version, Spring MVVC, Spring Boot and WebServices (REST).
Very strong Agile, CI/CD experience and ability to create process models/frameworks
Knowledge of technology areas of Messaging, Transaction Management, Spring, Hibernate/JPA, DAO, etc.
Strong command on Java/J2EE concepts and current industry trends.
Strong understanding of Object Oriented design methodologies and design patterns.
Timely creation of appropriate technical artifacts e.g. Application Architecture, Solution Design Documents, etc.
Interpersonal communication and organizational skills required to operate as a contributing member of virtual teams that deliver quality services.
Maintains awareness of new and emerging technologies and the potential application on service offerings and products provided by IT.
Familiar with supporting peer teams and responsibilities such as infrastructure, operations, enterprise architecture, info security.
Experience working with multi-vendor, multi-culture, distributed offshore and onshore development teams in dynamic and complex environments.
Must have excellent written and verbal communication skills.
Experience with Cloud Computing
If the above suits your requirement, please share your resume.
JavascriptReact.js
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon