
The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.
Key Responsibilities:
1. Technical Support:
- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.
- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.
- Troubleshoot network connectivity issues, including wired and wireless connections.
- Install, configure, and update operating systems, drivers, and software applications.
2. Network Support
- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.
- Monitor network performance and troubleshoot network-related issues.
- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.
3. Hardware Maintenance
- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.
- Conduct routine maintenance and inspections of hardware to ensure optimal performance.
- Manage inventory of spare parts and equipment.
4. User Assistance
- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.
- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.
- Create and update user documentation and FAQs.
5. Incident Management
- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.
- Escalate complex issues to L3 support or other specialized teams as needed.
- Maintain detailed records of issues, resolutions, and user interactions.
6. Compliance and Security
- Ensure compliance with company policies and procedures related to IT security and data protection.
- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.
7. Collaboration
- Work closely with other IT team members to ensure seamless support and service delivery.
- Participate in team meetings, training sessions, and knowledge-sharing activities.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Technical Skills:
- Proficiency in Windows and macOS operating systems.
- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with remote desktop tools and support software.
- Basic understanding of cybersecurity principles and practices.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
Experience: 5 years
No. of Positions: 2
Job Type: Full-time
Benefits: Health Insurance
Work Days: Monday to Friday

About Configtap
About
Company social profiles
Similar jobs
Position Title : Java Full Stack Developer
Location : Noida Sector 125
Experience : 5+ Years
Availability : Immediate
Job Summary :
We are looking for a Java Full Stack Developer with expertise in Microservices architecture to join our team.
The ideal candidate should have hands-on experience in Java, Spring Boot, Hibernate, and front-end technologies like Angular, JavaScript, and Bootstrap. You will work on enterprise-grade applications that enhance patient safety worldwide.
Key Responsibilities :
- Design, develop, and maintain applications based on Microservices architecture.
- Work with Java, Spring Boot, Hibernate, Angular, Kafka, Redis, and Hazelcast to build scalable solutions.
- Utilize AWS, Git, Nginx, Tomcat, Oracle, Jira, Confluence, and Jenkins for development and deployment.
- Collaborate with cross-functional teams to develop enterprise applications.
- Develop intuitive UI/UX components using Bootstrap, jQuery, and JavaScript.
- Ensure applications meet performance, scalability, and security requirements.
- Participate in Agile development while efficiently handling changing priorities.
- Conduct code reviews, debugging, and performance optimization.
Required Skills & Qualifications :
✔ 5+ Years of hands-on experience in Java 7/8, Spring Boot, and Hibernate.
✔ Strong understanding of OOP concepts and Design Patterns.
✔ Experience working with relational databases like Oracle/MySQL.
✔ Proficiency in Bootstrap, JavaScript, jQuery, HTML, and Angular.
✔ Hands-on experience in Microservices-based application development.
✔ Strong problem-solving, debugging, and analytical skills.
✔ Excellent communication and collaboration skills.
✔ Ability to adapt to new technologies and handle multiple priorities.
✔ Experience in developing high-quality web applications.
Good to Have :
➕ Exposure to Kafka, Redis, and Hazelcast.
➕ Experience working with cloud-based solutions (AWS preferred).
➕ Familiarity with DevOps tools like Jenkins, Docker, and Kubernetes.
Why Join Us?
✅ Work on cutting-edge technologies and enterprise-level applications.
✅ Collaborative and innovative work environment.
✅ Competitive salary and career growth opportunities.
Must have strong skills on:
1) Implementation or supporting Microsoft NAV or Business Central application.
2) Ability to make recommendations for, and potentially implement, other modules and 3rd party add-ons.
3) Train SMEs/end users on how to use Microsoft Dynamics 365 Business Central.
4) Have a passion for supporting our customers in making the best use of Microsoft Dynamics 365 Business Central.
5) Familiarity with supporting remote manufacturing users from offshore is a plus.
6) Excellent Communication Skills
Good to have knowledge on:
1) Certification in Microsoft Dynamics 365 Business Central Functional consultant is a good to have.
2)You have a good knowledge of English and speaking in French is a plus.
3) Knowledge of European taxation in a broad sense.
What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy
Key Responsibilities:
1. Sell BXI Barter Marketplace Memberships to brands and agencies across your assigned region
2. Initiate and close media or product barter deals with different brands and SMEs.
3. Understand brand requirements and structure relevant barter solutions accordingly.
4. Prepare compelling sales pitches, proposals, and barter deal contracts.
5. Generate and manage pipeline of leads through direct outreach, networking, and referrals.
6. Build and maintain long-term relationships with key decision-makers
7. Attend industry events and networking forums to create new business opportunities
8. Nurture key client relationships through consistent after-sales support.
Required Qualification and Skills:
1. 3-5 years of experience in any form of media sales, barter deals, or advertising sales.
2. Excellent communication and storytelling skills.
3. Analytical mindset with the ability to leverage data for decision-making.
4. Self-motivated, target-driven, and able to thrive in a fast-paced environment.
5. Ability to work independently, take initiative, and drive results
6. Proficiency in Microsoft Office Suite
7. Willingness to travel for client meetings and industry events as required
Academic Qualifications: MBA (Marketing)| Bachelor (Commerce OR Marketing)
Job Description
Desired Skills: Oops, Core Java/J2EE, Collections, Exception Handling, Multi-Threading, JDBC.
Key skills:
- Should have good knowledge on object-oriented design, good adaptive skills.
- Good knowledge in designing and developing applications using Java EE platforms
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
About the Company
Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation.
Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need.
Main Purpose:
Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.
Specific Responsibilities:
- Technical expert in IBM Maximo EAM technology.
- Should be well versed in MBO customizations for Maximo 7.x version.
- Advanced JAVA, SQL knowledge.
- Maximo building and deploying to various instances.
- Business process management using workflow design and management.
- Expert Knowledge of Maximo Integration Framework (MIF).
- Provide technical services over the entire lifecycle of a project.
- communication skills (verbal and written) possess the ability to multi-task.
- Maximo installations and upgrade work experience
- Participate in solution architecture design.
- Perform application and solution development to meet project requirements.
- Develop and document detailed technical designs to meet business requirements.
- Manage multiple technical environments and support the development and testing processes.
- Lead or assist in data conversion and migration efforts.
- Configure Maximo and assist in the development of interfaces to external systems.
- Identify areas of customization and optimization and provide solutions that meet the business requirements.
- Conduct system testing, as necessary.
Skill Requirements - Essential:
- Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
- Strong Maximo technical knowledge required to help execute numerous projects.
- Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
- Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
- Ability to create and update advanced technical documentation.
- Strong communication skills and the ability to work well in a project team environment.
- Drafting/Reviewing Functional Specifications
- Drafting/Reviewing Technical Specifications
Skill Requirements - Preferable:
- To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
- To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
- To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
- IBM Maximo 7.x certification
Person Specification/Attributes:
- Professional and committed, with a disciplined approach to work.
- Motivated and driven by finding and providing solutions to problems.
- Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
- Has respect for others and their views.
- Technology minded and focused, enthusiastic about technologies.
- Analytical, able to raise from the detail and see the bigger picture.
- Dedicated to continually updating and upgrading own knowledge.
- Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
- Values quality at the centre of all things in work.
Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.
As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.
• Manual testing experience in Web and Mobile application
• Have worked in Agile projects
• Familiar with test documentation such as test plans, test cases, test matrices, check lists etc
• Familiar with smoke tests, regression testing, functionality, integration testing, defect logging
• Having experience of automation testing (Selenium / Appium etc) will be a major plus
• Able to work in a startup environment will be a major plus.



YOU'LL BE OUR : Data Scientist YOU'LL BE BASED AT: IBC Knowledge Park, Bangalore
YOU'LL BE ALIGNED WITH :Engineering Manager
YOU'LL BE A MEMBER OF : Data Intelligence
WHAT YOU'LL DO AT ATHER:
-
Work with the vehicle intelligence platform to evolve the algorithms and the platform enhancing ride experience.
-
Provide data driven solutions from simple to fairly complex insights on the data collected from the vehicle
-
Identify measures and metrics that could be used insightfully to make decisions across firmware components and productionize these.
-
Support the data science lead and manager and partner in fairly intensive projects around diagnostics, predictive modeling, BI and Engineering data sciences.
-
Build and automate scripts that could be re-used efficiently.
-
Build interactive reports/dashboards that could be re-used across engineering teams for their discussions/ explorations iteratively
-
Support monitoring, measuring the success of algorithms and features build and lead innovation through objective reasoning and thinking Engage with the data science lead and the engineering team stakeholders on the solution approach and draft a plan of action.
-
Contribute to product/team roadmap by generating and implementing innovative data and analysis based ideas as product features
-
Handhold/Guide team in successful conceptualization and implementation of key product differentiators through effective benchmarking.
HERE'S WHAT WE ARE LOOKING FOR :
• Good understanding of C++, Golang programming skills and system architecture understanding
• Experience with IOT, telemetry will be a plus
• Proficient in R markdown/ Python/ Grafana
• Proficient in SQL and No-SQL
• Proficient in R / Python programming
• Good understanding of ML techniques/ Sparks ML
YOU BRING TO ATHER:
• B.E/B.Tech preferably in Computer Science
• 3 to 5 yrs of work experience as Data Scientist
Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform.
We need a top-notch Program Manager to come join our growing team at IK
Who you are
- You have 7 - 12 years experience.
- You love the buzz of a highly productive and fast moving team.
- You’ve had 3+ years of experience planning, prioritizing and delivering the product roadmap.
- You get your buzz from metrics, efficiencies and productivity to enable the product team to keep getting better.
- You love interacting and managing a bunch of highly passionate and demanding stakeholders.
- You are looking to grow fast with a company that's on a rapid growth path.
What will excite us
- Previous startup experience or experience being part of early teams.
- You are a whiz with Jira and have numbers at the tap of your finger.
- Experience having set up agile processes for teams and you have war stories to share.
- You don’t really care about your title, you actively contribute to product and engineering decisions.
- You love being a leader of incredibly smart engineers.
What will excite you?
- Complete ownership
- Experiment, fail and learn.
- High pedigree, high caliber team.
- Contribute to every area of our business. Have a real impact with your work


Job Description:
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.
Key Responsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and API's
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Requirements
- B.Tech Computer Science, Engineering or a related subject
- 4+ years of software development experience
- Have published at least one original Android app
- Experience with Android SDK
- Should have minimum 1 year of experience in React Native
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle.

