
The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.
Key Responsibilities:
1. Technical Support:
- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.
- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.
- Troubleshoot network connectivity issues, including wired and wireless connections.
- Install, configure, and update operating systems, drivers, and software applications.
2. Network Support
- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.
- Monitor network performance and troubleshoot network-related issues.
- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.
3. Hardware Maintenance
- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.
- Conduct routine maintenance and inspections of hardware to ensure optimal performance.
- Manage inventory of spare parts and equipment.
4. User Assistance
- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.
- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.
- Create and update user documentation and FAQs.
5. Incident Management
- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.
- Escalate complex issues to L3 support or other specialized teams as needed.
- Maintain detailed records of issues, resolutions, and user interactions.
6. Compliance and Security
- Ensure compliance with company policies and procedures related to IT security and data protection.
- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.
7. Collaboration
- Work closely with other IT team members to ensure seamless support and service delivery.
- Participate in team meetings, training sessions, and knowledge-sharing activities.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Technical Skills:
- Proficiency in Windows and macOS operating systems.
- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with remote desktop tools and support software.
- Basic understanding of cybersecurity principles and practices.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
Experience: 5 years
No. of Positions: 2
Job Type: Full-time
Benefits: Health Insurance
Work Days: Monday to Friday

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Senior Software Engineer I - DevOps Engineer
Exceptional software engineering is challenging. Amplifying it to ensure that multiple teams can concurrently create and manage a vast, intricate product escalates the complexity. As a Senior Software Engineer within the Release Engineering team at Sumo Logic, your task will be to develop and sustain automated tooling for the release processes of all our services. You will contribute significantly to establishing automated delivery pipelines, empowering autonomous teams to create independently deployable services. Your role is integral to our overarching strategy of enhancing software delivery and progressing Sumo Logic’s internal Platform-as-a-Service.
What you will do:
• Own the Delivery pipeline and release automation framework for all Sumo services
• Educate and collaborate with teams during both design and development phases to ensure best practices.
• Mentor a team of Engineers (Junior to Senior) and improve software development processes.
• Evaluate, test, and provide technology and design recommendations to executives.
• Write detailed design documents and documentation on system design and implementation.
• Ensuring the engineering teams are set up to deliver quality software quickly and reliably.
• Enhance and maintain infrastructure and tooling for development, testing and debugging
What you already have
• B.S. or M.S. Computer Sciences or related discipline
• Ability to influence: Understand people’s values and motivations and influence them towards making good architectural choices.
• Collaborative working style: You can work with other engineers to come up with good decisions.
• Bias towards action: You need to make things happen. It is essential you don’t become an inhibitor of progress, but an enabler.
• Flexibility: You are willing to learn and change. Admit past approaches might not be the right ones now.
Technical skills:
- 4+ years of experience in the design, development, and use of release automation tooling, DevOps, CI/CD, etc.
- 2+ years of experience in software development in Java/Scala/Golang or similar
- 3+ years of experience on software delivery technologies like jenkins including experience writing and developing CI/CD pipelines and knowledge of build tools like make/gradle/npm etc.
- Experience with cloud technologies, such as AWS/Azure/GCP
- Experience with Infrastructure-as-Code and tools such as Terraform
- Experience with scripting languages such as Groovy, Python, Bash etc.
- Knowledge of monitoring tools such as Prometheus/Grafana or similar tools
- Understanding of GitOps and ArgoCD concepts/workflows
- Understanding of security and compliance aspects of DevSecOps
About Us
Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.

TVARIT GmbH develops and delivers solutions in the field of artificial intelligence (AI) for the Manufacturing, automotive, and process industries. With its software products, TVARIT makes it possible for its customers to make intelligent and well-founded decisions, e.g., in forward-looking Maintenance, increasing the OEE and predictive quality. We have renowned reference customers, competent technology, a good research team from renowned Universities, and the award of a renowned AI prize (e.g., EU Horizon 2020) which makes TVARIT one of the most innovative AI companies in Germany and Europe.
We are looking for a self-motivated person with a positive "can-do" attitude and excellent oral and written communication skills in English.
We are seeking a skilled and motivated senior Data Engineer from the manufacturing Industry with over four years of experience to join our team. The Senior Data Engineer will oversee the department’s data infrastructure, including developing a data model, integrating large amounts of data from different systems, building & enhancing a data lake-house & subsequent analytics environment, and writing scripts to facilitate data analysis. The ideal candidate will have a strong foundation in ETL pipelines and Python, with additional experience in Azure and Terraform being a plus. This role requires a proactive individual who can contribute to our data infrastructure and support our analytics and data science initiatives.
Skills Required:
- Experience in the manufacturing industry (metal industry is a plus)
- 4+ years of experience as a Data Engineer
- Experience in data cleaning & structuring and data manipulation
- Architect and optimize complex data pipelines, leading the design and implementation of scalable data infrastructure, and ensuring data quality and reliability at scale
- ETL Pipelines: Proven experience in designing, building, and maintaining ETL pipelines.
- Python: Strong proficiency in Python programming for data manipulation, transformation, and automation.
- Experience in SQL and data structures
- Knowledge in big data technologies such as Spark, Flink, Hadoop, Apache, and NoSQL databases.
- Knowledge of cloud technologies (at least one) such as AWS, Azure, and Google Cloud Platform.
- Proficient in data management and data governance
- Strong analytical experience & skills that can extract actionable insights from raw data to help improve the business.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
Nice To Have:
- Azure: Experience with Azure data services (e.g., Azure Data Factory, Azure Databricks, Azure SQL Database).
- Terraform: Knowledge of Terraform for infrastructure as code (IaC) to manage cloud.
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related field from top-tier Indian Institutes of Information Technology (IIITs).
- Benefits And Perks
- A culture that fosters innovation, creativity, continuous learning, and resilience
- Progressive leave policy promoting work-life balance
- Mentorship opportunities with highly qualified internal resources and industry-driven programs
- Multicultural peer groups and supportive workplace policies
- Annual workcation program allowing you to work from various scenic locations
- Experience the unique environment of a dynamic start-up
Why should you join TVARIT ?
Working at TVARIT, a deep-tech German IT startup, offers a unique blend of innovation, collaboration, and growth opportunities. We seek individuals eager to adapt and thrive in a rapidly evolving environment.
If this opportunity excites you and aligns with your career aspirations, we encourage you to apply today!


We are seeking a talented Senior DevOps Engineer to join our team. The ideal candidate will play a crucial role in enhancing our infrastructure and ensuring seamless deployment processes.
Responsibilities:
- Design, implement, and maintain automation scripts for build, deployment, and configuration management.
- Collaborate with software developers to optimize application performance.
- Manage cloud infrastructure and service.
- Implement best practices for security and compliance.
- Proficiency in NoSQL databases- Knowledge of server management and shell scripting.
- Experience in cloud computing environments.
- Familiarity with .NET framework is a plus.
- Migrate existing cloud infrastructure to Infrastructure as Code (IaC) via tools like Terraform.
- Build out and enhance scalable containerized infrastructure using Kubernetes (k8s) and EKS.
- Assist software engineers with migration of applications to leverage configuration management and configuration as code (CaC) using tools like Docker.
- Configure and optimize CI/CD pipelines to minimize lead time for changes, including pipelines for infrastructure changes.
- Ensure applications and infrastructure are properly instrumented via observability tooling to improve alerting, monitoring, and incident response.
- Recommend infrastructure improvements to ensure architectures are centred around customer needs, and improve overall cloud architecture goals around availability, scalability, reliability, security and costs, and metrics like MTTR, MTBF, etc.
- Automate existing manual workflows and implement controls around them in line with the company's security and compliance goals.
Requirements:
- 10+ years of experience in DevOps or SRE fields, with current experience supporting engineering teams implementing scalable cloud architectures using CaC, IaC, and Kubernetes.
- Strong proficiency w/ AWS (certification required), including expert-level knowledge of cloud networking and security best practices.
- Strong programming and/or scripting experience in languages like Python and bash, including extensive experience with source code management and deployment pipelines.
- Extensive experience leveraging observability tooling for logging, monitoring, alerting, incident management, and escalation.
- Exceptional debugging and troubleshooting ability.
- Familiarity with web application architecture concepts, such as databases, message queues, serverless
- Ability to work with Engineering teams to identify and resolve performance constraints.
- Experience managing cloud infrastructure for SaaS applications.
- Experience leading a major cloud migration (on-premise to cloud, poly-cloud, etc.) preferred.
- Experience enabling a continuous deployment capability in a previous role preferred.
- Demonstrated experience guiding and leading other DevOps, cloud, and software engineers, leveling up technical proficiency and overall cloud capabilities.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link: https://zrec.in/U2vjo?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com
Customer Service
Good Communication Skill
System Handling
Customer Queries Handling
Data Entries
Knowledge of MS


Job Requirements:
· Bachelor’s degree (minimum) in Computer Science or Engineering.
· Minimum 5 years of experience working as a senior–level Software Engineer
· Excellent programming and debugging skills in RoR and Python
· Experience in web development and automation
· Experience developing on Windows and Linux systems
Although not required, the following are a plus:
· Experience working with Build scripts, Shell scripts, Makefiles
· Experience with Jenkins and other CI/CD tools
· Knowledge of RESTful web services and docker


- Experience range – 8 to 12 years
- Good understanding of software engineering practices, SDLC.
- Ability to provide elegant and efficient design solutions
- Strong knowledge on design patterns
- Effective interpersonal skills and collaborative management style to include teamwork and team building ability
- Should have knowledge on API integration mulesoft, Apache Camel tools
- Strong knowledge on providing microservices architecture
ROLES & RESPONSIBILITIES:
- Research, programs, plans, designs, and administers building projects for clients by applying knowledge of architectural design and building materials.
- Produces conceptual plans, renderings, and documents.
- Assists in research and coordination of materials and products for project specifications
Skills Required:
Primary Skills:
- Java, Spring Boot/ Node.js- Backend
- HTML, CSS, JS, React/ Angular- Frontend
- SQL
- Mobile Application Development
Secondary Skills:
- Microservices, Design Patterns
- Cloud- AWS, Azure, GCP
- DevOps tools- Jenkins, GIT Pipeline, etc.- Anyone should be fine
- Maven



Job Type: Full Time
Job Location: Gurgaon
Job Description:
We are looking for passionate Software Engineers to design, and develop software solutions. You will be responsible for developing and designing architecture, ensuring the responsiveness, and scaling of applications. You will be required to see a project from conception to final product, requiring good organizational skills and attention to detail. What you bring to the table is more than just your technical skills - your unique perspective, ideas and cultures will help us create better products and services.
Roles & Responsibilities:
- Work with development teams and product managers to ideate software solutions
- Design and Develop well-functioning software architecture and database design
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with responsive design
- Improving, adding new features, and maintaining existing software products
Required Skills:
- C#
- .Net
- Wpf
- MySQL/PostgreSQL
- Knowledge of Restful API
- Git
- Should have self-exploration capabilities and an analytical mindset to find solutions to complex problems.
- Good knowledge of basic data structures and algorithms
- Good Debugging skills
- Relationships with vendors and product range management will also be part of you duties.
- The goal is to collaborate will new brands and onboard maximum number of the products
- Critical thinker, Interpersonal skills, Good communication, MS office

What You Will Be Doing:
- Create highly responsive B2C web-app using a wide range of open source frontend and backend technology.
- Create single page applications using wide range of javascript & cutting edge libraries/frameworks.
- Responsible for the full lifecycle of a project, including development, unit testing, system testing and change management.
- Research technical issues and provides recommendations to enhance JavaScript products.
- Working with multiple projects.
What we are looking for:
- Bachelor’s degree in Computer Science or equivalent preferably from IIT,NIT & other premier institutes.
- Rockstar JavaScript developer, who appreciates the intricacies of JS as well as passionate to follow new trends in JS.
- Experience with product companies.
- 4-9 yrs of software development on advanced JavaScript stack (Native JavaScript, Asynchronous Request Handling, AJAX, HTML5, CSS3, etc).
- In-depth knowledge in ReactJS & NodeJS
- Proficiency in any other modern web frameworks will be a plus.
- A solid knowledge of advanced data structures & algorithms.
- Proficient in Computer Science fundamentals & object-oriented design.
- Solid understanding of cross-browser compatibility issues and ways to tackle those.
- Must possess a track record of building Single Page responsive UI.
- Experience with Databases such as NoSQL and any RDBMS will be a plus.
- Experience with transport protocols such as TCP, HTTP & WebSocket.
- Expressing and appreciating design patterns is a real addition.
- Critical of coding practices and development methodologies

