The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.
Key Responsibilities:
1. Technical Support:
- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.
- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.
- Troubleshoot network connectivity issues, including wired and wireless connections.
- Install, configure, and update operating systems, drivers, and software applications.
2. Network Support
- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.
- Monitor network performance and troubleshoot network-related issues.
- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.
3. Hardware Maintenance
- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.
- Conduct routine maintenance and inspections of hardware to ensure optimal performance.
- Manage inventory of spare parts and equipment.
4. User Assistance
- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.
- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.
- Create and update user documentation and FAQs.
5. Incident Management
- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.
- Escalate complex issues to L3 support or other specialized teams as needed.
- Maintain detailed records of issues, resolutions, and user interactions.
6. Compliance and Security
- Ensure compliance with company policies and procedures related to IT security and data protection.
- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.
7. Collaboration
- Work closely with other IT team members to ensure seamless support and service delivery.
- Participate in team meetings, training sessions, and knowledge-sharing activities.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Technical Skills:
- Proficiency in Windows and macOS operating systems.
- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with remote desktop tools and support software.
- Basic understanding of cybersecurity principles and practices.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
Experience: 5 years
No. of Positions: 2
Job Type: Full-time
Benefits: Health Insurance
Work Days: Monday to Friday
Shubham Vishwakarma
Full Stack Developer - Averlon
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HTML/CSSPassionate about education? Join us at CK-12 !!
CK-12 (www.ck12.org) is on the lookout for talented, creative, and dedicated people to join our mission to provide great education to students around the world. We are looking for candidates to join our office in Bangalore.
We have a strong education platform that has served over 352+ Million users, have got over 2.88+ Billion questions answered, and have more than 350 thousand customized Flexbooks. We have embarked on an exciting journey to build an AI-powered student tutor and Teacher Assistant to build the next generation of learning platforms.
About CK-12 Foundation
CK-12’s mission is to provide free access to open-source content and technology tools that empower students as well as teachers to enhance and experiment with different learning styles, resources, levels of competence, and circumstances.
To achieve this noble and ambitious vision, we at CK-12 are challenging the traditional model of education to transform it dramatically. Technology has opened up lots of opportunities to revolutionize education for the benefit of students, teachers and parents.
We have chosen to be non-profit so that we can effectively realize our mission and do the right thing! It also provides us with the ability to experiment with big and bold ideas. CK-12 is backed by Vinod Khosla, a renowned technology venture capitalist.
At CK-12, you’ll experience the benefits of working in a dynamic, entrepreneurial, innovative and non-bureaucratic environment where you will get a lot of cool things done than you ever imagined! We are a small group of passionate folks who are determined to disrupt the current form of education.
Technology is key to scale education and we deeply believe in it. Come develop great solutions on our cloud-based (AWS) and AI-first platform delivering rich and interactive content.
Does our mission, people and technologies excite you? If the answer is YES! and you are a great technologist who will challenge status-quo (no order takers please!) by innovating, please come join us! Together, we will change the world!
Check out our latest product offerings
- Introducing Flexi 2.0
- Flexi, our AI-powered Student Tutor – https://www.flexi.org/
- AI-powered Teacher Assistant – https://www.ck12.org/pages/teacher-assistant/
Location: https://goo.gl/maps/NkA2Hr8JhtE3raWr5
Frontend UI Developer (React)
Location: Bangalore
Basic
- Passion for creating great user experiences that are simple and intuitive.
- Good understanding of CS fundamental algorithms and Data Structures.
- Great problem solver.
- Understands and researches different front-end frameworks and patterns to implement great user interfaces.
- Implements solutions keeping in mind the user experience, multi-devices, performance across devices, and bandwidths to provide intuitive user experiences on multiple devices.
- Ability to work in an Agile environment with rapid iterations.
- Creates and reviews high-level designs.
- Creates detailed designs from high-level designs and reviews designs of other team members.
- A Code Craftsman who follows the best software development and coding practices, delivering understandable and maintainable code with thorough unit test coverage.
Required
- Bachelor's or Master's degree in Computer Science or equivalent.
- At least 5 years of experience.
- Hands-on experience with front-end frameworks like React, Redux, Webpack, and Lerna.
- Expert knowledge of Object Oriented Programming, design, and development.
- In-depth knowledge of browser internals and architecture.
- Expert knowledge of Object Oriented JavaScript, HTML5, CSS3, CSS3 transitions and transformations, JSON, Web Services (REST), XML, and W3C standards.
- Experience with responsive web design, media queries, and delivering functionality that works across a range of client devices/browsers from desktops and laptops to mobile platforms.
- Experience with UI design patterns, security, performance, and usability.
- Familiarity with standard development tools like version control systems (Git) and build tools like Grunt.
- Adept at AI coding assistants, leveraging them beyond prompting.
- Working experience in skill and tool development and usage in AI coding tools.
Desired
- Working experience with ES6 and Node.js.
- Experience in a driven, distributed, and agile development environment.
- Experience with performance optimizations to deliver a great website experience to all users.
- Familiarity with Storybook for React or similar frameworks.
Company Description
YoHo is a startup company in interiors located in Bengaluru. Our designers work round the clock innovating and researching in designs that reflect our creativity and make your home a beautiful place to live. Our aim is to provide clients with a great interior that is affordable and durable. We aspire to grow to 100 employees with three Experience centers across Bengaluru in a year's time, and expand to multiple cities thereafter.
Role Description
This is a full-time role for an Interior Designer/ Designer sales associate, located on-site in Bengaluru. The candidate will be responsible for designing and implementing creative solutions for interiors, working with clients to identify and define their needs, creating designs, and coordinating with contractors and vendors. The candidate for this role must be able to assess client needs, develop design concepts, collaborate with sales team to provide consultations, provide exceptional customer experience and service to clients.
Qualifications
Bachelor's degree in interior design, architecture or a related field
2-5 years of relevant experience in residential and commercial interior design and sales
Expertise in AutoCAD, SketchUp, Adobe Creative Suite, and Microsoft Office
Experience with sales, negotiating with clients, and managing projects from inception to completion
Strong client-facing and communication skills with attention to detail
Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously
Willingness to learn and adapt to changes in design trends and advancements
HTML/CSS- Meeting with the design team to discuss the needs of the company.
- Building and configuring Magento 1x and 2x eCommerce websites.
- Coding of the Magento templates.
- Developing Magento modules in PHP using best practices.
- Designing themes and interfaces.
- Setting performance tasks and goals.
- Troubleshooting integration issues.
- Updating website features and security patches.
KEY ROLES & RESPONSIBILITIES
Key Performance Areas & Description % of Time Spent
1. Product Management
• Manage and maintain the product portfolio aligned with brand strategy by channel,
retailer and door type
• Act as the Brand expert on product assortment as well as competitors (assortment,
pricing) in order to identify opportunities in local markets
• Develop product marketing calendar and work in collaboration with Consumer Marketing
Manager/ online/ consumer engagement; to develop the Brand’s 360° activation calendar
• Responsible for forecasting of new launches and liaising with regional demand planning
to ensure new launches are executed on time
• Maintain sampling and promotion initiatives
• Work cohesively with Demand Planning team to ensure adequate stock availability to
meet target achievement across channels offline + online.
• Ensure timely reporting on in-line Stock Keeping Units (SKUs) and Launches
• Responsible for liaising with regulatory team to ensure all products are registered on time
50%
2. Pricing
• Assist Consumer Marketing Manager to devise Pricing Strategy on the basis of global
guidelines, competitive benchmarking and COGS (Cost of Goods Sold) analysis
• Work in collaboration with stakeholders to developing sampling and GWP (Gift with
Product) strategy
• Manage and maintain discontinued products and returns with the objective of reducing
returns
• Ensure the final prices are shared with all stakeholders and updated in local systems
before the order date (distributor, retailer, Customer Service and TR)
30%
3. Customer Relations/ Services
• Build and maintain a good work relationship with the Retailer, Customer Service, Finance
and Demand Planning team
• Contributes to Retailer discussions, preparation on product-related topics (launches,
assortment range, prices, and exclusivities)
• Keep all key stakeholders updated with regards to any changes in the calendar and launch
dates
• Maintain relationships with business partners and key customers, follows up on
promotion efforts, keeps informed on sales force needs and assists sales management as
necessary to ensure all programs are implemented to their best advantage
• Co-ordinate with field force and retailers on timely basisto ensure all events and launches
are executed as per plan
Conducts regular store visits to monitor brand activity versus competitor, roll out of
marketing campaigns and to understand top doors
15%
4. Others
5%
Page 3 of 3
• Coordinating with Regional Marketing, Finance and Demand Planning Teams
• Assisting in special projects
Job Description
HIGH-TOUCH LEADERSHIP COMPETENCIES
The High-Touch Leadership Competencies provide the framework to build and grow the skills, knowledge, and behaviors
in each employee to lead from every chair. Everyone is expected to lead in every position. All of the High-Touch Leadership
Competencies are important to success. However, in each position there are three competencies that are imperative for
job success.
Thinks Strategically: Takes a broad view of the business, industry, and consumer environment to anticipate
and plan for the future. Identifies the focus and defines where to play, how to win and what capabilities
and management systems are required.
Aligns and Engages the Team in the Vision: Provides clarity to each team member on their role in achieving
the vision, strategy, and goals.
Embraces and Initiates Change: Distinguishes what to preserve and what to change. Has the courage to
initiate and lead the changes that drive success.
Develops Talent and Capabilities: Identifies and cultivates essential skills and attributes to maximize
individual contribution and engagement.
Energizes and Enables Others: Ignites passion and releases potential to drive success.
Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion
of diverse knowledge, skills, and experiences to achieve results.
Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly
mobilize to adapt to changing needs and demands.
Drives Creativity and Innovation: Focuses on areas of highest potential. Creates newness or connects
knowledge in new ways to create the unexpected. Ensures that the creativity and innovation pipeline
are aligned to achieve strategy and goals.
Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational
effectiveness to meet current and future business needs. Learns equally from successes and failures.
Work Location: Bangalore
Work Days: Monday through Friday
Week Off: Saturday and Sunday
Shift: Day Time
Primary Skills & Responsibilities
• Strong knowledge in Power BI (DAX + Power Query + Power BI Service + Power BI Desktop Visualisations) and Azure Data Storages.
Work in an exciting and challenging role at a leading credit rating company that is leveraging software and technology tools to change the face of credit rating in India!
Our client with nearly two decades of presence has established itself as the second-largest credit rating agency in India. They provide ratings in the financial sector, infrastructure sector, corporates, public finance, and MSME spaces. The company is headquartered in Mumbai and has regional offices at Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Hyderabad, Jaipur, Kolkata, New Delhi, Pune and Mauritius.
Our client also carries out grading of IPOs, assesses financial strength of shipyards, grades various courses of Educational institutions and provides grading services to Energy service companies. They are nurturing global opportunities and have made forays in different forms with 4 partners from Brazil, Portugal, Malaysia and South Africa.
As the Senior Manager (Ratings - BFSI), you will maintaining cases and assignments undertaken by group head in the year, managing Sector reports / criteria commentary publishing
What you will do:
- Ensuring Execution of projects
- Providing inputs and commitments towards strategic/ quality decision making
- Facilitating Development & improvement of methodology for sectors
- Minimising Sharp Rating Migration Cases/Rating Quality
- Ensuring quality and readability of rating report as well as rationale, press releases etc.
- Handling Complex situations
- Ensuring timely completion of rating assignments.
- Keeping track of changes in the respective sectors & and bringing important facts to managements notice.
- Presenting the case in the Rating Committee Meeting
- Maintaining MIS, quarterly results/ no default statement, rating reckoner etc.
- Leading & guiding the team of analysts working in the team.
- Monitoring and measuring productivity of team members
- Modelling the leadership behaviors and coaching and mentoring junior staff
What you need to have:
- Qualifications: MBA/PGDM - Finance /CA/ICWAI
- 10-15 yrs exp in BFSI Ratings
- Excellent analytical and data interpretation skills to be able to handle complex situations
- Exp in Credit analysis/rating, Banking, Cash Flow, Finance, Credit Rating, Financial Projections, Credit Analysis
- Excellent Communication skills
- Fluent in English
- Ability to work under tight deadlines
- Leadership skills
React Native
NodeJS (Node.js)
PostgreSQLBrewhackers Technologies is a place for creative people to develop themselves and thrive in a rapidly changing world. We are developing a service to help people consume and share ideas that matter faster and more efficiently. We deliver this through an app for iOS and Android.
To meet this end, we are looking for a senior software engineer with very strong technical and problem solving skills, someone who loves to work on hard problems and is great with building scalable solutions.
As part of the founding team, the tech lead will have various responsibilites, such as designing the app architecture, writing the first version of the app from scratch, and building and leading the core technical team.
Following key skills are expected :
- Strong grasp for good product design.
- Minimum 2 Years Experience working with Node.js, MySQL/PostgresQL.
- Should have excellent coding skills in Javascript/ES6.
- Strong conceptual grasp of React Native or Flutter and minimum 1 year experience in the same.
- Strong knowledge of AWS.
- Good product architectural sensibilities to take product from concept to implementation
- Deep understanding of OO concepts, Database design, REST APIs, GraphQL & Service design.
- Knowledge of agile development and version control tools like GIT.
Now on the personality side :
- We are looking for an independent, responsible person. Mainly because there is no time for micro-management. We expect you to be able to carry your own weight and be a reliable partner.
- We are looking for a fast learner. We may need to use technologies that you never used before. That should not scare, but excite you. In most cases we may not even know what we need and you may have to propose something.
- We are looking for you to get stuff done. We work in weekly sprints because we believe in consistent delivery over big lengthy releases.
- We want you to be proactive. We appreciate conviction way more than consensus. Words are nice, opinions are cute, but proactivity in action is golden.
- We want you to be a partner for your colleagues in the dev team. Help or lead the planning process, code reviews, commits etc. Provide guidance and help your colleagues when they get stuck.
- We want you to be an over-communicator. We are remote-first and it’s up to you to show your work, explain your ideas or highlight problems.
Django
Python
Flask
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Full Stack Developer - Averlon