The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.
Key Responsibilities:
1. Technical Support:
- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.
- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.
- Troubleshoot network connectivity issues, including wired and wireless connections.
- Install, configure, and update operating systems, drivers, and software applications.
2. Network Support
- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.
- Monitor network performance and troubleshoot network-related issues.
- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.
3. Hardware Maintenance
- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.
- Conduct routine maintenance and inspections of hardware to ensure optimal performance.
- Manage inventory of spare parts and equipment.
4. User Assistance
- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.
- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.
- Create and update user documentation and FAQs.
5. Incident Management
- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.
- Escalate complex issues to L3 support or other specialized teams as needed.
- Maintain detailed records of issues, resolutions, and user interactions.
6. Compliance and Security
- Ensure compliance with company policies and procedures related to IT security and data protection.
- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.
7. Collaboration
- Work closely with other IT team members to ensure seamless support and service delivery.
- Participate in team meetings, training sessions, and knowledge-sharing activities.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Technical Skills:
- Proficiency in Windows and macOS operating systems.
- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with remote desktop tools and support software.
- Basic understanding of cybersecurity principles and practices.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
Experience: 5 years
No. of Positions: 2
Job Type: Full-time
Benefits: Health Insurance
Work Days: Monday to Friday
Shubham Vishwakarma
Full Stack Developer - Averlon
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Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Responsible for student admission and achieve their targets
• Understand customer needs / requirements and pitch a suitable program
• Close sales and achieve quarterly quotas
• Counselling, Interacting with students and Parents.
• Support students one on one in their selection of course, application process and meeting application deadlines.
• Should be able to assist students in obtaining the necessary documentation needed for the application process.
• Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process
or other procedures.
• Coordinate systematic and efficient handling of applications and communications with parents of student applicants.
Requirement:
• Ability to empathize with students and parents, thus able to build relationships through conversations
•Strong inclination to work in a target driven sales environment.
• Proven expertise in converting leads into a sale
• Experience working with CRM
• Fluency in English and Hindi languages is a must-have.
• Strong listening and presentation skills.
Location: MG Road , Bangalore
Working Days: 6 Days
Key Responsibilities:
Conduct internal audits for PCI DSS, ISO 27001/9001, SOC 2, GDPR, HIPAA
Plan & manage audit schedules
Evaluate systems, processes & controls
Prepare audit reports & maintain documentation
Collaborate with IT, Security, Legal & Ops on remediation
Provide compliance training & support
Liaise with external auditors & ensure audit readiness
Improve audit tools & stay updated on compliance changes
Skills & Qualifications:
Strong knowledge of PCI DSS, ISO standards, SOC 2
Familiar with audit tools, risk assessments & IT basics
2–5 years in audit/compliance roles
Experience with internal & external audits
Excellent analytical & communication skills
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Why Join Us?
Supportive, collaborative environment
Growth opportunities & certifications
Work on high-impact compliance projects.
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C#Looking for DOT NET Developer| Gurgaon to join a team of rockstar developers. The candidate should have a minimum of 2+ yrs. of experience in {DOT NET}.
There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).
Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q4 2024
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field .
- Minimum of 2 years of experience as a DOT NET Developer.
- Proficiency in { SQL SERVER, JQUERY, JAVA SCRIPT} development.
- Strong knowledge of {C#,DOT NETCORE} development.
- Aptitude for learning new technologies quickly.
- Good problem-solving and analytical skills.
What We Offer:
- Glassdoor rating of 4.8, indicating high employee satisfaction.
- Free healthcare benefits.
- Strong focus on upskilling and professional development opportunities.
- Diverse and inclusive work environment.
- Competitive compensation and benefits package.
- Emphasis on maintaining a healthy work-life balance.
NodeJS (Node.js)
MongoDB
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You will be a part of our backend team working on keeping our REST API and GraphQL API up and running and making sure that our users get the right data at the right time.
You will have ownership of developing and maintaining our backend services including users, courses, and operations tools that manage our product and logistics.
You will work on architecting and scaling highly-available RESTful services and back-end systems from scratch.
This is a position for an experienced Node programmer with at least 2 years under the belt, but you don't have to be a rock star, a ninja, or a superhero to apply.
What You'll Need :
You will fit well in the backend team if you are passionate about technology and have experience programming in Node. Knowledge of technologies like Cassandra, Elasticsearch, PostgreSQL, REST and JSON will help you get going from day one.
As an experienced Node developer, you should be intimately familiar with the platform, with
JavaScript, and with the stables of full-stack web development : HTTP, JavaScript, CSS, HTML, SQL.
It's a bonus if you're broadly familiar with other languages as well- we write some services in Go and have data pipelines written in Python- but your main work will be JavaScript through and through.
You will be a perfect match with our team if you love collaborating with people from all disciplines to solve complex problems, always want to learn new skills and take ownership of your work.
React.js
React Native
Redux/FluxJob Overview:
As a Software Engineer, you will work as part of a software development team and be responsible for
designing, implementing, and maintaining the back-end of fast-growing web/mobile applications.
You could be an ideal candidate if you have a Bachelor's degree in Computer Science from a reputed
college. You need to have expert-level programming skills in ReactJs and other related JS stack with a
deep understanding of Consumer experience. You should have experience working effectively in software
development teams ensuring tight deadlines are met. You should be passionate about writing elegant
code that solves meaningful real-life problems.
What will your role look like?
● Write well-designed, testable, efficient, and high-quality code in Javascript/React/Redux to
implement a modern highly responsive web-based user interface.
● Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale
system.
● Prepare and produce releases.
● Enhance & maintain analytics and SEO of web applications.
● Contribute to all phases of the Software development lifecycle.
Roles and Responsibilities
Who are we looking for?
● B.Tech/M.Tech/MCA degree in Computer Science, Engineering or a related subject
● 2-4 years of relevant work experience
● Strong problem-solving skills, Computer science fundamentals, Data structures, and Algorithms
● Hands-on experience with Javascript - React, Redux, Thunk, Saga , webpack, NPM/Yarn,
Server-side rendering, Client caching, PWA, AMP etc.
● Solid understanding of frontend components like CSS3/SAAS, Material UI, Bootstrap etc.
● Experience working with Design tools like Figma/Sketch/Zeplin as a developer and implementing
the same in React
● Experience with all phases of the software development life cycle, best practices, and Agile
Software Development.
● Ability to work autonomously.
Python
Java- 4+ years of experience Solid understanding of Python, Java and general software development skills (source code management, debugging, testing, deployment etc.).
- Experience in working with Solr and ElasticSearch Experience with NLP technologies & the handling of unstructured text Detailed understanding of text pre-processing and normalisation techniques such as tokenisation, lemmatisation, stemming, POS tagging etc.
- Prior experience in implementation of traditional ML solutions - classification, regression or clustering problem Expertise in text-analytics - Sentiment Analysis, Entity Extraction, Language modelling - and associated sequence learning models ( RNN, LSTM, GRU).
- Comfortable working with deep-learning libraries (eg. PyTorch)
- Candidate can even be a fresher with 1 or 2 years of experience IIIT, IIIT, Bits Pilani, top 5 local colleges are preferred colleges and universities.
- A Masters candidate in machine learning.
- Can source candidates from Mu Sigma and Manthan.
.NETC#
Spring Boot A minimum of 6 years of software development experience
In-depth knowledge of C#
Hands-on experience with ASP. NET MVC Framework
Strong knowledge and experience in designing and developing Web solutions using ASP.
NET MVC Framework
Rich experience in creating REST-based web-services using ASP. NET Web API or ASP.
NET Core
Working experience of Relational Databases (MS SQL, Oracle nice to have), ORM (Entity
Framework, EF Core)
Affinity with unit and integration testing frameworks and TDD
Knowledge of Azure cloud and DevOps pipeline nice to have
Analyze, plan and estimate requirements as well as identify risks involved and provide
solutions
Understanding of design principles behind scalable and testable applications
Continuous improvement and innovative mind-set.
Ability to take a lead role and take ownership of complex data integration deliveries.
A degree in Computer Science and/or a business related degree; or equivalent work experience.
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Angular (2+)JavascriptNodeJS (Node.js)What is the role?
You will be responsible for architecting, training the team and implementing your solution. You will be working closely with the Product Managers and the tech leads/developers to come up with high-quality, resilient, and highly performant applications.
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- Design and develop SaaS-based applications based on microservices architecture.
- Work on core back-end and ensure it meets the performance benchmarks.
- Work on optimizing the middleware and backend technologies to ensure highest scalability.
- Work on best system design principles and ensure high availability.
- Designing and developing APIs for the front end to consume.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent.
- Overall 8+ years of experience.
- Agnostic/Polyglot with multiple tech stacks.
- Worked on open source technologies - NodeJS, Typescript, ReactJS, MySQL, NoSQL, MongoDB, ELK, Kafka, Redis.
- Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
- Back-end exposure - good knowledge of building API.
- Efficient in building microservices in combining server & front-end.
- Knowledge of cloud architecture especially using AWS and its features.
- Should be completely hands on and have the ability to develop quick Prototypes.
- Good understanding of CMS.
- Will be responsible for the functional/technical track of a project.
Whom will you work with?
You will closely work with the engineering team and support the Product Team of Empuls.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
NodeJS (Node.js)JavascriptMongoDBExpress
Counter (https://counter.app/) a young, ambitious investor-funded technology startup bringing innovative new ideas to age-old problems within the hospitality sector. Our product connects and creates a global community of makers in the hospitality space while offering an efficient, simple solution for all their property management needs. Our team has a collective experience of over 25 years in this sector and are determined to use this knowledge to create a product that we would love to use. We currently operate out of Berlin, Germany and Goa, India (yes, you read that right). You will be working alongside a dynamic, creative, analytical & collaborative team that is passionate about meaningful work and always treat each other with kindness and respect.
Job Description
We are looking for a NodeJS developer interested in building a web application. You will be responsible for architecting and building this application, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, we are looking for a strong team player who can find the balance between perfectionism and speed.
We are currently building most of our product using the MERN stack but fundamentally believe that any technology is merely a tool to serve a greater purpose of making our customers lives amazing.
Responsibilities
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Build smooth and functional API endpoints in line with our product roadmap
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Work on 3rd party integrations to strengthen the product functionality
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Diagnose and fix bugs and performance bottlenecks.
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Work with CI/CD and write automated tests to ensure the product is of the highest
quality
Skills
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Strong written and verbal communication skills enabling a remote work culture within the organization
-
Knowledge of programming in NodeJS is a fundamental requirement. It would be really helpful if you could showcase a past project.
-
Experience with MongoDB/NoSQL databases is desirable
-
Proficiency with git is critical. Familiarity with Jira and Confluence is a plus
-
Comfortable working with third-party dependencies and debugging dependency
conflicts Deep understanding of efficient REST APIs
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Experience with automated testing suites (jest, enzyme) would be desirable
-
Self-driven, an ability to learn fast, efficiently troubleshoot and independently deliver
results without constant supervision
Our product is currently live with active customers across the globe. Happy to assist with any queries and questions about the role
Hands on experience in sourcing through job portals and referrals.
Good experience in IT or Non IT recruitment .
Willingness & ability to handle end to end recruitment including internal recruitment.
Should be able to handle multiple requirements simultaneously.
Comfortable with niche hiring & critical search assignments.
Interaction with the candidates and briefing them about the requirement.
Experience in handling walk-in drives.
Interaction with the clients.
Maintain all recruitment-related reports and forms
Should have good working knowledge in Microsoft Excel
Excellent command in verbal and written English.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon