
The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.
Key Responsibilities:
1. Technical Support:
- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.
- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.
- Troubleshoot network connectivity issues, including wired and wireless connections.
- Install, configure, and update operating systems, drivers, and software applications.
2. Network Support
- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.
- Monitor network performance and troubleshoot network-related issues.
- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.
3. Hardware Maintenance
- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.
- Conduct routine maintenance and inspections of hardware to ensure optimal performance.
- Manage inventory of spare parts and equipment.
4. User Assistance
- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.
- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.
- Create and update user documentation and FAQs.
5. Incident Management
- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.
- Escalate complex issues to L3 support or other specialized teams as needed.
- Maintain detailed records of issues, resolutions, and user interactions.
6. Compliance and Security
- Ensure compliance with company policies and procedures related to IT security and data protection.
- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.
7. Collaboration
- Work closely with other IT team members to ensure seamless support and service delivery.
- Participate in team meetings, training sessions, and knowledge-sharing activities.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Technical Skills:
- Proficiency in Windows and macOS operating systems.
- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with remote desktop tools and support software.
- Basic understanding of cybersecurity principles and practices.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
Experience: 5 years
No. of Positions: 2
Job Type: Full-time
Benefits: Health Insurance
Work Days: Monday to Friday

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Looking to launch your career in Sales & Marketing? NuVeda is the perfect launchpad for you!
Who we are?
A two-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.
What do we do?
As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.
Our Vision & Culture
With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.
Why us?
We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.
Role Summary
As a Sales Development Representative, you’ll play a crucial role in NuVeda’s Sales & Pipeline Generation Activities. You’ll be working closely with the Sales & Marketing Team to design outbound campaigns & generate qualified leads that will result in new business opportunities.
Responsibilities
- Research, target, and identify new client opportunities on an ongoing basis.
- Develop targeted/personalized messaging for outbound cold calls, email, and LinkedIn outreach.
- Qualify prospects by understanding customer needs and budgets.
- Maintain a detailed database on the CRM with all customer communications.
- Collaborate with teammates and achieve quarterly milestones.
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- Any graduate who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
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- Knowledge of the SaaS ecosystem is preferred.
- Record of meeting and exceeding quotas and understanding of conversion metrics.
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- Ability to work on omnichannel lead generation tactics.
- Ability to launch & orchestrate new content-based Sales Development campaigns.
- Excellent communication skills.
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4) Working with developers and Project Manager to make sure they are always moving in the right direction
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B. You have to have fluency in written and verbal English
C. You must be creative, enthusiastic, hardworking and a team player
D. Ready to put extra hours when needed and to attend the late-night meetings as required during go live or similar deadlines
If you feel this position fits you, plz contact us with answers to the following:
1) Why should we hire you - in max 2 sentences?
2) List of references to your past work that you are proud of
3) Your current CTC and expected CTC
4) How many hours can you put up to achieve the very best in work?
Dear Candidate,
Greetings from WinWire Technologies.
we are currently hiring for Powerapps
Designation – SSDE/ML
Technology – SharePoint, Power Apps
Location – Hyderabad or Bangalore
Experience – 4 to 8 Years
Job/Role Description
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Primary Skills
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Thanks & Regards
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Location - Navi Mumbai
Designation - Staffing Manager
Experience - 7+ yrs
Immediate joiners will be preferred
Job Title:
UX Writer
Job Description:
Setup & Own the UX writing framework end-to-end - translating research into actionable insights, then creating content as per the designed workflows.- Collaborate with researchers, UX Designers, & product managers to apply user insights to inform strategic decisions & copy direction
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- Create, maintain, & implement style guides & shared nomenclature across products
Experience Range:
2 - 5 years
Educational Qualifications:
Any graduation,
Job Responsibilities:
Love for the Language. Multilingual is added advantage- 2+ years in UX writing working with a product design environment
- The ability to create copy in a variety of different formats, from microcopy to long-form.
- An understanding of product design and how that relates to user & business impact.
- Ability to prioritize and manage multiple milestones and projects efficiently.
- Detail oriented, advanced problem solving skills with customer-centric approach
Skills Required:
UX writer,
Candidate Attributes:
- 2+ years of UX writing experience in a product design environment.
- Bachelor's degree in English, Journalism, Technical Writing, UX, HCI.
- Excellent English written and verbal communication skills.
- A portfolio that showcases a range of content you’ve created, such as interaction flows, emails, product tours, and style guides.
- Strong writing, grammatical and proofreading skills with the ability to be creative in writing product descriptions.


● Apply computer science, engineering, and mathematical analysis concepts and principles in
the development of software applications.
● Work closely with cross-functional members of the organization to develop and evaluate new
features on exciting products.
● Support and participate in all phases of the software development life cycle, including
requirements analysis, design, implementation, integration, and testing.
● Participate in peer reviews, identify, track, and fix bugs.
● Design and development of professional business applications for the iOS platform.
● Working with external data sources/ APIs, unit-test code for robustness, including edge
cases, usability, and general reliability.
● Working on fixing bugs and improving application responsiveness, quality, and performance.
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to improve development efficiency.
Core Skill Set:
1. Hands on experience with Objective C and Swift
2.Hands on experience with SQLite
Having hands on experience 2 years and beyond on building end to end ios applications Experience
with repository management tools like Git, Mercurial, etc Experience working with RESTful APIs,
third-party libraries and API, cloud message APIs and push notifications Solid understanding of
Apple’s design principles, design framework, design patterns and interface guidelines sqlite / core
data / offline storage / multithreading / coreLocation / MVVM VIPER / Objective-c / swift / alamofire
/ unit testing / memory management
What is in the store for you?
● Opportunity to be a part of a company that is doing something really amazing & redefining
stuff.
● Opportunity to work on cutting edge technologies and products that are redefining how the
home services industry operates in the North American market.
● Making a splash in a multi-billion dollar SaaS industry
● Learning & Growing far beyond your current horizon
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If you think, you are a good fit. We would love to talk to you!!
Its a work from home opportunity
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Calling active and budding clients to encourage the purchase of items.
Addressing clients' uncertainties, grievances, and suggestions on time.
Noting important details of each conversation.
Communicating verbal acceptances of offers to our Sales team for closing.
Recording all successful and unsuccessful attempts to close sales.
Attending regular team meetings to clarify progress and performance-related expectations.
Conducting each of your functions with the utmost respect, regardless of others' dispositions.
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- Manual Testing
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- Performance/Load/Regression Testing
- Proficient on Mobile/Web Applications testing
- Should know any of these programming languages such as Java or Python
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- Understanding of the latest trends
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