4+ LAN Jobs in Bangalore (Bengaluru) | LAN Job openings in Bangalore (Bengaluru)
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Job Description :
| Hands-on experience with Windows/Linux/Mac OS environments |
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ü Hands-on experience in TFS, FTP and Repositories. |
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ü Hands-on experience in LAN, IP & Subnet. |
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ü Desired knowledge is Active directory and access permissions. |
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ü Working knowledge of office automation products and computer peripherals, like printers and scanners. |
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ü Knowledge of network security practices and anti-virus programs. |
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ü Ability to perform remote troubleshooting and provide clear instructions. |
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ü Desired knowledge in create technical documentation and manuals. |
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ü Desired knowledge in Mail servers and protocols. |
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ü Desired knowledge in Troubleshooting mail clients like outlook, thunderbird etc. |
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ü Desired knowledge in MS office 365 installation & Troubleshooting. |
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ü Desired knowledge in server monitoring & Tools. |
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Responsibilities: |
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ü Address user mails/tickets regarding hardware, software and networking. |
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ü Walk customers through installing applications and computer peripherals. |
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ü Ask targeted questions to diagnose problems. |
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ü Guide users with simple, step-by-step instructions. |
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ü Conduct remote troubleshooting. |
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ü Test alternative pathways until you resolve an issue. |
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ü Customize desktop applications to meet user needs. |
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ü Record technical issues and solutions in logs. |
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ü Direct unresolved issues to the next level of support personnel. |
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ü Follow up with clients to ensure their systems are functional. |
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ü Report customer feedback and potential product requests. |
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ü Customer-oriented attitude. |
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ü 1st and 2nd level technical support and analysis of issues reported by the business. |
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ü Ability to multitask and work under high pressure, work both independently, and as a member of the team. |
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ü Analytical thinking and problem solving and multitasking skills. |
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ü Good planning and organizing skills. |
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ü Positive attitude and willingness to work in a global team with different cultures. |
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ü Willingness to travel, also internationally. |
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ü Fluent in English (spoken and written) and Ready to learn National Languages. |
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- Configure assets as per their compliance applications.
- Does Hardware and software related troubleshooting.
- Addressing Application related concerns via a remote tool
- Address escalation and priority concerns (VIP users)
- Trouble shooting on all kind of desktop calls.
- Configuring network services such as LAN. Win proxy & DNS services.
- Installation & Troubleshooting of printer calls.
- Configuration of MS Outlook, Outlook Express & solving related problems on user systems.
- Installing & configuring different Windows based Application Software’s.
- Configuring and troubleshooting for RDP.
- Installing & configuring client system to the domain.
- Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems.
- User profile management.
- Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users.
- Knowledge on CAMPUS LAN Architecture and implementation
- Having exposure to Cisco’s latest technologies like SDA, DNAC
- Hand-on experience on designing and implementing Cisco SDA
- Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.
- Hands On expertise on Cisco Prime, ISE, Cisco Meraki
- Hands on and troubleshooting SDA
- Experience on L 3
- Support for Incident and Request management tasks as assigned.
- Administration and understanding of the following network services to support Incident and Request tasks as assigned:
- Palo Alto Firewalls
- LAN Routing and Switching
- Microsoft Azure Networking – Vnets, Express Route, Vnet Peering, VPN Gateways
- LAN to LAN VPN Tunnels
- Arista Network devices
- Work with Networking Monitoring tools such as one or more of the following: Solar Winds, Splunk, Prime, NetMRI, Nagios
- Work directly with telecom carriers and Network infrastructure maintenance providers as needed, such as Verizon, Tata, Bharti, and Cisco.
- Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization
- Supports routing and switching and work on BGP, OSPF protocols
- Support China retail store infrastructure and data center through on-call rotations
QUALIFICATIONS:
- Graduate or above
- 6-7 years experience in LAN/WAN Routing including 2 or more years of LAN/WAN Administration experience within a multi-platform technical environment.
- In-depth understanding of voice and/or data technologies and subject matter expert in at least one area.
- Cisco Certified or equivalent combination of knowledge and experience.
- Understanding on IPsec, VPNs, GRE, NAT/PAT over varied platforms
- Expert knowledge of all LAN switching technologies eg Spanning Tree, VLAN management, and VTP concepts on Cisco, Nexus, and Arista
- Good understanding of MPLS routing and OSPF routing
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