Networking engineer

Essential Responsibilities

• Primary responsibility would be overseeing complete Load balancing and Network Packet Broker Operation.
• Load Balancing Engineer with hands-on experience on F5 BIG-IP GTM and LTM devices as well as Citrix NetScaler.
• Hands on experience in migrating other load balancer vendors to F5 Load Balancer
• Must be an expert in F5 and Citrix Load Balancing platforms.

Roles and Responsibilities

• Should analyse, design, implement and maintain the networks F5 and Citrix NetScaler Load Balancer infrastructure.
• Should inspect data packets and TCP, IP flow in network and application flow.
• Should possess a working knowledge of switches, routers, and firewall concepts.
• Should be able to configure and maintain F5 and Citrix Load Balancers, load balancing best practices.
• Should also take the responsibility to upgrade network operating systems software and hardware as per the management requirements.
• Must ensure that the plans are integrated effectively with the other aspects of the technical infrastructure.
• Extensive knowledge of Load balancing technology including algorithms and health check options.
• Knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check.
• Knowledge and experience with F5 BIG-IP GTM Wide IP configuration.
• F5 BIG-IP iRule programming and troubleshooting experience.
• Extensive knowledge of Citrix NetScaler VIP configuration with Knowledge and experience with Citrix NetScaler Global Load Balancing (Gslb) configuration.

• Enterprise Network Implementation for Global Enterprise customers.
• Extensive experience in a network implementation environment gained in an ISP or telco or enterprise environment.
• Good technical knowledge and practical experience of BGP, OSPF routing protocols & switching technology.
• Conversant in best practices appropriate to network design and security.
• Understanding of hardware and software performance and scaling limitations.
• Network implementation, and management using Cisco Routers & switches ( Nexus & Catalyst), Juniper M and T series routers, and Aruba Wireless.
• Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
• Analytical and critical thinking; innovative problem-solving capability for complex customer requirements
• Ability to work under pressure from both customers and internal stakeholders and produce solution designs that are deliverable

Experience:
• A minimum of 4 years’ total experience in the areas of Networking and Telecommunications technologies
• At least 2 years’ experience in dealing with large, corporate customers in a technical solution Implementation profile.

Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

• Ability to Influence
• Customer Sensitivity
• Execution Excellence
• Functional Expertise
• Situation Handling
• Team Management
• Working Together

Role Description:

1. Work Experience: Should have work experience in Telco / ISP service Provider background
2. Should have experience in Planning and Operations of Broadband network.
3. Should Lead a Team and Manage Day to Day NOC Operation.
4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
6. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and planning maintenance activities timely.
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
11. Should be available 24*7 for support for responding to emergency situations and planned activities.
12. Should be Responsible for Inventory Management.
13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyse fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

1. Should have Good Knowledge of Switching and Routing.
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
7. Should have Good understanding of Fiber Technology.
8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
10. CCNA/CCNP Certification is Preferred.

• Preparing Scope of Work and Project Plans for the Solution.
• Preparing High Level & Low Level designs as per proposed Solution.
• Design and Implementation of Routing and Switching technologies.
• Design and implementation of Data Centers on SDN technologies e.g. Cisco ACI, VMware NSX.
• Campus LAN and Wireless design, Implementation and Troubleshooting.
• Design and implementation of software defined campus network e.g. Cisco DNA, SD-Access
• Design, Implementation of WAN, and SDWAN Technologies.
• Hands on experience on WAN optimization technologies.
• Troubleshooting and repairing network issues, as well as developing, applying
• Hands on experience on WAN optimization technologies.
• Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
• Monitoring and performing routine tests on an assigned system and reporting results.
• Identifying opportunities for continuous improvements
• Contributing and producing regular status reports as required
• Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion
• Create project documentation and procedures
• Excellent communication (written and oral) and interpersonal skills
• Knowledge and experience of ITIL based service processes: Incident Management, Change Management, Release Management, Problem Management, etc.

The Network Engineer position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.

Detailed Description

Essential Duties and Responsibilities:

• Responsible to provide on-call support in a 24/7 environment and remedy network outages or other interruptions.
• Maintain existing network equipment, installing new equipment and replacing faulty equipment in plant environments. Vendor and warranty management for network hardware and software.
• Design, implement, document, and test Disaster Recovery process and procedures for network infrastructure
• Manage network infrastructure backup and recovery processes
• Security and critical IOS update patch management
• Advise team for network infrastructure-related issues
• Proactive monitoring of to identify outages, service degradation, or security threats and responding accordingly
• Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
• Design, implement, and maintain network infrastructure to meet SLA requirements
• Design, implement, and maintain Firewall infrastructure for internal and remote use.
• Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
• Designing, maintaining, and effectively operating Local Area Networks (LANs) and Wide Area Networks (WANs), Wireless, Internet Connectivity, and Network Security
• Prepare and ensure accuracy of documentation, procedure manuals, and help sheets for network installations, including data, voice, and video systems.
• Assist in development of business continuity and disaster-recovery plans, and maintain current knowledge of the plan. Respond to emergency network outages in accordance with business continuity and disaster-recovery plans
• Performs other duties as assigned
• This position will require an onsite presence and 80% local travel, as it will be supporting our utilities in the Greater Indianapolis Area

Job Requirements

Required Qualifications:

• Four-year degree with emphasis in Computer Science, Computer Technology, MIS or equivalent experience.
• Minimum 5 years of designing and supporting network devices and network protocols (Network switches, Firewalls, Wireless controllers and APs, BGP, OSPF, EIGRP, SIP and layer 2 protocols Spanning Tree, VPC, VDC and VTP).
• Experience with Watchgaurd Firewall, Active Directory, NPS, and RADIUS configurations
• Good interpersonal skills to interact with customers and team members
• Strong organization skills to balance and prioritize work
• Ability to work independently and as part of a team

Installation, Configuration and Troubleshooting of Network Equipment e.g CCTV Camera, Network Switch, Router, Wi-fi, Server and Desktop computer etc. Willing to travel entire India based on project requirement.

• Perform technical feasibility studies of new technologies and architectures, including evaluation of OTS cloud offering.
• Generate entire software image for the target device, including the kernel, device drivers, libraries, and application software, and the bootloader for proprietary IOT connectivity device(s).
• Software packaging with RPM building and management
• Define the process to upgrade the new Linux package to existing hardware at customer premises
• Configuration and Troubleshoot of the proprietary IOT connectivity devices for internal R&D teams during their development and verification
• Automate the creation and distribution of keys and certificates
• Understand, implement, and automate security controls for IoT connectivity devices.
• Tune server and application-level performance monitoring and alerting.
• Help define our roadmap and architecture based on technology and business needs, considering architectural issues and tradeoffs
• Understand and manage integration points with other systems that interface with your applications
• Supports development of project plans, including scope, budget, schedules, and risk management.
• Works closely with the business analysts, software development and verification team, the functional manager, and the program manager.
• Collaborate and work with global teams in multiple locations.
• Interface with Global Privacy and Security team for the IoT Gateway understand security risks and recommendations and provide solutions to mitigate the security risks

• Bachelor’s degree in Computer Networking / Computer Science / Software Engineering or a related field
• 12+ years of hands-on experience in Networking, shell scripting, and Linux internals, with a development background.
• Strong understanding of Networking concepts like VPC, Route tables, Host base router firewall, SSH, NAT, DNS, DHCP, SNMP, Virtual IPs, VPN
• Linux System Administration and Networking work experience
• Configuring Firewalls(IP tables/firewall) and security software
• Able to generate Linux packages, and configure based on business needs.
• Passion for cybersecurity. Ability to build secured Linux packages with antivirus and security patches.
• Shell, Python scripting experience
• Basic SQL skills
• Ability to work with cross-functional and remote teams. Must be able to communicate in English, both written and verbal.
• Interpersonal skills to effectively collaborate with vendors and customers.

• Experience with Agile Scrum
• Development background in Java/C++
• DevOps knowledge
• Knowledge on javascript

∙ Computer Science related Bachelor's Degree or equivalent experience 

∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience) 

∙ Familiarity with LAMP stack technologies, experience supporting 

∙Must be capable of working on Linux System. 

∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration. 

∙ Strong DNS management and automation background 

∙ Strong scripting (bash, php, perl) skills 

∙ Good understanding of TCP/IP networking and troubleshooting 

∙ Clear communication and documentation of projects and procedures 

∙ Strong problem solving skills 

∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects. 

∙Strong Cloud Architecture experience. 

∙Cloud Security 

∙Added Advantage with knowledge of Microservices/API/ Queue systems 

∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT 

Responsibilities: 

∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.

∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites. 

∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment. 

∙ Administer Apache web server, Load balancer and MySQL Server 

∙ Work on System Security and IPTable configuration 

∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture. 

∙ Document system configuration, processes, and procedures. 

∙ Share responsibility with team members for rotating on-call duties.