IT Administrator

Backend Developer

About the Role:

We’re looking for a skilled Backend Developer (2–6 years of experience) who can design and build scalable backend systems, ensure high-performance APIs, and contribute to the technology powering a fast-growing jewelry platform. You’ll work closely with product and frontend teams to deliver robust, scalable, and reliable solutions.

Key Responsibilities:

• Design, build, and maintain scalable backend services and APIs.
• Write clean, secure, and well-documented backend code.
• Work with relational databases, ensuring optimized queries and data integrity.
• Collaborate with frontend engineers and product managers to deliver end-to-end features.
• Debug, troubleshoot, and optimize backend systems for performance and reliability.
• Contribute to architectural discussions and technology choices as the platform scales.

Requirements:

• 3–5 years of professional experience as a Backend Developer.
• Strong proficiency in Python with frameworks like Django, FastAPI, or Flask.
• Solid understanding of relational databases, schema design, and query optimization.
• Experience building and consuming REST or GraphQL APIs.
• Knowledge of version control (Git).
• Familiarity with Docker.
• Understanding of microservices architecture (good to have).
• Knowledge of CI/CD pipelines (good to have).
• Strong problem-solving, debugging, and optimization skills.
• Experience working in e-commerce or marketplace environments.

What’s in It for You:

• High ownership role in a fast-paced environment.
• Opportunity to work closely with the founding team and passionate professionals.
• Competitive salary with fast career growth and appraisals.
• Dynamic, collaborative, and politics-free work culture.
• Health insurance coverage.

Additional Details:

• Early-stage startup environment where meaningful achievements require dedication and passion.
• 6-day work week.
• Location: HSR Layout, Bangalore.

Job Title: Digital Marketing Executive

📍 Location: Bengaluru (Only Bangalore-based candidates/students should apply)

🕓 Experience: 2 Years

💰 Salary: ₹20,000 - ₹25,000 per month

______________

About the Role:

We are hiring a Digital Marketing Executive with proven experience in SEO, website management, ad campaigns, and creative content design. The candidate will handle website updates, blog postings, and social media promotions while implementing best digital marketing practices for B2B growth.

______________

Key Responsibilities:

🧭 SEO & Analytics:

• Perform on-page and off-page SEO to improve website rankings.

• Conduct keyword research, competitor analysis, and backlinking.

• Track performance via Google Search Console and Google Analytics.

💻 Website Management (WordPress):

• Manage and update WordPress websites and blogs.

• Make layout/design changes using Elementor or similar tools.

• Maintain website performance, responsiveness, and SEO health.

✍️ Content & Blog Creation:

• Write, optimize, and update SEO-friendly blogs.

• Maintain a consistent brand voice across all digital channels.

🎨 Creative Design:

• Design marketing creatives using Canva, Photoshop, or CorelDRAW.

• Create banners, thumbnails, and social media graphics.

📱 Social Media Management:

• Plan and post engaging content across LinkedIn, Facebook, and Instagram.

• Track engagement, reach, and optimize posting strategy.

🎯 Advertising & Lead Generation:

• Run and monitor Google Ads, Facebook Ads, and LinkedIn Ads.

• Manage ad budgets and optimize for lead generation.

🏢 B2B Marketing Strategy:

• Develop and execute targeted B2B campaigns.

• Support email marketing, LinkedIn outreach, and client acquisition activities.

______________

Required Skills:

• Minimum 2 years of hands-on experience in digital marketing.

• Proficiency in SEO & SMO, WordPress, Google Tools, and Ads platforms.

• Knowledge of creative tools – Canva, Photoshop, or CorelDRAW.

• Strong understanding of B2B marketing strategy and lead generation.

• Excellent communication and analytical skills.

______________

Eligibility:

• Only candidates/students residing in Bangalore should apply.

• Immediate joiners preferred.

______________

Compensation:

💼 Fixed Salary: ₹20,000- 25,000 per month

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Good Convincing Skills.
• Good communication and interpersonal skills interactive communication.
• Document or maintain records of each and every interaction with the customers for future evaluation.
• Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
• Proficiency in English is Mandatory.

Task:

• Develop, record, and maintain cutting-edge web-based PHP applications.
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increase existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
• Refactor, optimize, and improve the existing codebase for maintenance and scale.
• Use test driven development and acceptance tests to ensure feature quality
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager.
• Keep abreast of new trends and best practices in web development.

We wish:

• Previous working experience as a PHP Developer for 4 year(s)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony, Laravel, Yii, CodeIgniter, Zend, etc.)
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of API’s, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Desirable:

• Should have problem-solving skills
• Good experience in oops concept
• Good experience  in MVC
• Good experience in jQuery & JavaScript
• Learn & work on new technologies/ frameworks.
• Knowledge of bootstrap

We Offer:

• Freedom to realize your ideas & individual career & development opportunities.
• A motivating work environment, flat hierarchical structure, numerous company events that cannot be forgotten, and fun at the workplace with flexibilities.
• Professional challenges and career development opportunities.

1. Develop and Deploy Software:
1. Architect and create an effective build and release process using industry best practices and tools
2. Create and manage build scripts to deploy software in a multi-cloud environment
3. Look for opportunities to automate as much of the deployment process as possible to provide for repeatability, auditability, scalability and build in process enforcement
2. Manage Release Schedule:
1. Act as a “gate keeper” for all releases into production
2. Work closely with business stakeholders, development managers and developers to prepare a release schedule
3. Help prioritize deployment requests for version upgrades, patches and hot-fixes
3. Continuous Delivery of Software:
1. Implement Continuous Integration (CI) practices to drive development teams to implement smaller changes and commit code to the version control repo frequently
2. Implement Continuous Development (CD) practices that automates deployment of the application to several environments – Dev, Test and Production
3. Implement Continuous Testing (functional and non-functional) to execute tests in the CI/CD pipeline
4. Manage Version Control:
1. Define and implement branching policies to efficiently manage source-code
2. Implement business rules as a part of source control standards
5. Resolve Software Issues:
1. Assist technical support and development teams to troubleshoot issues and identify areas that need improvement
2. Address deployment related issues
6. Maintain Release Documentation:
1. Maintain release notes (features available in stable versions and known issues) and other documents for both internal and external end users

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Job Location -Bangalore

Job  Location: Bangalore

Key Responsibilities

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• High volume of data and requests to be managed

Required Skills and Qualifications

• BE / MCA / B.Sc-IT / B.Tech in Computer Science or a related field.
• 3-5 years overall development experience.
• Strong proficiency with JavaScript
• Knowledge of Node.js and frameworks
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.