The Senior Network Operations Center (NOC) Analyst monitors, performs technical analysis of system issues and outages as they occur across customer enterprise networks. This individual then performs research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and network engineers. The NOC Analyst is responsible for monitoring, researching and documenting various mitigation strategies, and must maintain current and thorough knowledge of customer technologies and their significance to customer operations. This individual must be able to prioritize remediation of issues in a 24 x 7 environment with critical uptime requirements. Primary responsibility of a NOC Engineer is to monitor and resolve any issues related to the servers, networks and telecommunications by consistently troubleshooting and monitoring in an cloud-based data processing environment.
• Monitor and Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams
• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
• Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages
• Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications
• Document all actions in accordance with standard company policies and procedures
• Notify customer and third-party service providers of issues, outages and remediation status
• Work with internal and external technical and service teams to create and/or update knowledge base articles
• Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)
• Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements.
• Manage client escalations within SLAs defined in the teams standard operating procedures
• Ability to quickly troubleshoot various systems and network issues using standard command line and GUI based troubleshooting techniques.
• Experience working with Active Directory, Exchange Online or Office 365.
• Working knowledge of Powershell, CISCO CLI and Linux Commands an asset.
• Experience supporting Active Directory, Exchange online, an asset.
• Monitoring system performance and troubleshooting issues.
• Perform daily system monitoring, verifying the integrity and availability.
• Monitoring NOC operations for overall health and availability of the MPLS network, timely report and resolution of issues as per allocated service levels.
• Raising Trouble Tickets with OEM / 3rd party vendors for fault
• Follow Guidelines of team best practices and technology aspects to improve productivity
• Escalate issues as necessary according to process protocol
• Honoring Operational SLAs for allocated shifts/ projects.
• Perform daily checklist procedures and shift handoff procedures.
• Create custom reports for clients
Skills and Qualifications
• Minimum 6+ years of experience in Network operations centre
• Knowledge of Sysadmin and Ubuntu skills
• Support, configuration, maintenance and upgrading of all networks and infrastructures for corporations
• Experience with monitoring tools such as PRTG, NAGIOS etc.
• Experience of analysing system and network performance using monitoring and graphical data.
• Working Knowledge of ITIL based service desk
• Strong technical documentation skills.
• Previous customer service experience. Strong communication skills and be a dedicated team player
• Bachelor degree in related field, or relevant experience
• Should be able to work in 24*7 environment
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Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
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Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Ashish Gupta
Gen AI Engineer - Fractal Analytics
The process was smooth, and the team was incredibly supportive. A special mention to Eman, who was exceptional - always available with updates and consistently following up with the Fractal team. Her support made the journey seamless.
Parth Lukhi
Senior Software Developer - Bits In Glass
It was a great experience with Cutshort. I would not believe that apart from Naukri and LinkedIn, we could land jobs. But I did through Cutshort.
Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
Shubham Vishwakarma
Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Ashish Gupta
Gen AI Engineer - Fractal Analytics
The process was smooth, and the team was incredibly supportive. A special mention to Eman, who was exceptional - always available with updates and consistently following up with the Fractal team. Her support made the journey seamless.
Parth Lukhi
Senior Software Developer - Bits In Glass
It was a great experience with Cutshort. I would not believe that apart from Naukri and LinkedIn, we could land jobs. But I did through Cutshort.
Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
Location: Ground Floor, MCT House, New Friends Colony, New Delhi – 110025
Salary: Best in the industry
About the Role:
We are looking for a result-driven lead generation specialist to join our team. The role requires strong communication skills in English, basic Excel proficiency, and experience in selling IT products over the phone. You will be responsible for calling prospects, generating leads, and setting up appointments with interested clients.
Key Responsibilities:
Make outbound calls to potential clients (data will be provided)
Explain IT products/solutions clearly and confidently
Set appointments with interested leads for follow-up by the sales team
Focus on companies based in the UAE, with occasional outreach to KSA
Record daily activity and results using basic Excel
Meet lead generation and call volume targets
Requirements:
Strong spoken English communication skills
1–2 years of experience in lead generation (preferably in the IT sector)
Familiarity with IT products is a plus
Basic Excel skills for maintaining reports
High energy and productivity, with the ability to make a large volume of calls daily
Our client is looking for a creative, energetic and highly motivated UI/UX Designer to join their team. As a designer, you will tackle complex tasks and transform them into intuitive, accessible and easy to use designs for their clients.
About Company
IT Services company based out of Pune providing services related to UI/UX Designing & Development, Market Research, Product support & more to the Healthcare Industry.
Responsibilities
-Design consumer facing products, across web, mobile and tablet platforms
- Help define the design and user interface for new and existing products and features
- Develop high level and/or detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas
-Gauge the usability of new and existing products, and making constructive suggestions for change
-Communicate effectively in a cross-functional product development team and present ideas and designs effectively
Requirements
• Experience- 3+ years in UI/ UX Designing
• Demonstrated experience in designing usable interfaces for popular web-based products.
• Good CSS and HTML skills; solid knowledge of Adobe Creative Suite.
• Strong, clean visual design sense.
• Excellent leadership, communication, and teamwork skills.
• Bachelor / Master of Design from a reputed institute
Person should be with degree in B.E/ B. Tech in Mech./ Electronics/ Electrical/ Production with 2-year prior experience in sales. Must have DL can drive his two-wheeler/4 wheeler for a sales call.
Experience in IIOT sales preferred.
Basic understanding of Consultative and technical Sales, and IIoT(Industry 4.0)
Sales prospecting in the Manufacturing Industry and prior experience in sales for Industrial consumables/ M/c Tools/ software/ Industrial projects will be preferable.
Qualification of the prospects and visit /meeting for Sales Process movement.
Coordination with Presale for solutions and technical proposal making.
Building and enhancing the Pipeline of Qualified Prospects for Digital Transformation initiatives/ OEE/ CBMS/ Utility monitoring etc.
Working and ensuring to achieve revenue targets on a quarterly/yearly basis.
Capable of discussing with CXO for Meetings requests for commercial qualification of the opportunity.
Our client is a well established name in the distribution and servicing of industrial products like air compressors, air dryers, air filters, compressed air piping, automotive garage equipment, industrial grade UPS batteries, among others. For more than 50 years now, it has been helping it’s customers get access to providing superior quality products together with amazing support service.
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a Area Sales Manager(Industrial Batteries), you will be working as a part of a team to promote, negotiate and sell the company’s product (Industrial Batteries) to various customers and thus maximizing profit.
What you will do:
Promoting, pitching and selling products (batteries that power UPS set-ups), to manufacturing companies, dealers and other sales partners
Working towards achieving the sales targets set by the company, pitching the product, negotiating, discussing pricing options and packages and closing the deals
Understanding the customers’ requirements well and accordingly selling the industrial batteries to the right customers at the right time for the right requirement
Meeting the target visits to various manufacturing companies
Developing a new client base in your area and also maintaining good relationship with the current clients
Managing the queries and complaints raised by the customers
Collecting feedback from the customers, communicating the same to the business and thus helping in improving the efficiency
Acting as the point of contact between the organization and the clients by selling products, answering their queries and introducing new products
Maintaining sales records and presenting the same to the business on a timely basis
Desired Candidate Profile
What you need to have:
Graduation is a must
Relevant work experience of 2 – 5 years in area field sales
Willingness to work for 6 days a week and also to work on the field
Experience of selling to the industrial sector, should have experience in selling commodities as well as value selling
Excellent communication, listening and negotiation skills
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
As a Digital Marketing Specialist - Performance Marketing, you will be responsible for user acquisition using different paid media channels.
What you will do:
Leading execution of high scale performance campaigns on multiple advertising platforms
Exploring new channels for growth and leading their end-to-end execution
Diving deep into data and using insights to identify opportunities for performance optimisation
Experimenting continuously on creatives and design to drive ROI
Desired Candidate Profile
What you need to have:
Bachelor’s degree or Master's degree (from tier 1 college - IIT/NIT/IIM/XLRI/MDI/ Any other Tier 1 Colleges)
3+ years experience with 2+ years experience in digital marketing at a high growth app-based B2C organisation
Strong quantitative mindset and data driven approach to digital marketing
Expertise in excel-based data modelling and analytics tools
Experience in handling mid to large scale monthly digital marketing budgets
Hands-on experience in managing Facebook Ads, Google Ads at scale
Experience in programmatic advertising is a big plus for this role
Experience in understanding data using Google Analytics/ Mixpanel/ AppsFlyer or any other analytics or attribution tool
Experience in cross-team collaboration, team management and agency management
Expertise in nodeJS and javascript frameworks and languages.
Good knowledge of npm, Git, MongodB, noSQL, GraphQL, Docker, Webpack,
Ability to rapidly learn and take advantage of new concepts, business models, and technologies
Good to Have skills:
Good knowledge of software design patterns and software architecture and design principles
Processes, Methodology and Tools (Agile),
Digital Asset Development / Application Development, Support and Maintenance / CICD tools / versioning tools
Security/Information and Application Protection, Business Analysis
Experience with CMS platforms
Knowledge of the Apostrophe platform
Writing unit tests (mocha, chai, sinon)
• Roles & Responsibilities of the selected candidate:
Development of advanced digital solutions, the Lead Backend developer implements complex technical solutions to conceive custom-tailored applications or to adapt those which already exist. He/she checks the functional quality of the developments and works with the product owner to create or redefine functional specifications. He/she is operational and support the technical team by providing help, and solutions to move forward.
We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence as per Business Objectives. Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.
The ideal candidate for this position will have at least 8 years of program management office (PMO) with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.
Responsibilities:
Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
Traceability: providing the function for managing documentation, project history and organizational knowledge.
Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence
Skills
Gathering data about project progress and producing reports
Developing standards and processes
Encouraging (or enforcing where necessary) the use of those standards and processes
Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
Managing dependencies across multiple projects across delivery team
Requirements
MBA in Project/Operations/Systems/MIS or MCA Or equivalent
8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
Strong Process and Agile Project Methodologies knowledge for managing multiple projects
Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
Reporting on financial information such as Project Profitability, Claims and Invoicing
Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
Identify and analyze opportunities and make tactical/strategic recommendations
Hands on project management approach that includes a proven track record of project/program execution
Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR)
Ability to quickly switch tasks, multi-task, be highly organized and detail oriented.
Ability to adapt communication style to effectively work with multiple levels within an organization
Experience preparing high visibility, executive level presentation materials
Develop and execute engineering strategy (including technology architecture, development stack, scalability, security etc.) of all our SaaS solutions while keeping in mind needs of business as usual and evolving product feature requirements
Lead the engineering team and ensure good delivery management to deliver the product roadmap with high speed and quality
Innovation – explore available technologies that may be useful to our context and run experiments and POCs to evaluate before adoption
Bring automation and best practices to code management, testing and build & deployment processes
Solve the most complex issues/initiatives through hands-on development
Help the team members in resolving difficult technical issues
Be a champion of engineering excellence: establish team metrics for measurement of engineering and operational excellence. Implement a consistent, regular process for assessment and improvement
Provide thought-leadership to fellow team members by working as a guide and mentor to the rest of the team members
The Benefits:
Best in Industry Remuneration
Attractive ESOP opportunity with huge potential upside
Cutting edge technologies with always something new happening
Start-up culture with full ownership and freedom
Fully flexible hours and work from anywhere
Super-fun work environment and colleague
Key Skills Needed:
Microservices, Spring Boot, Core Java, Struts 2.0, JPA & Hibernate
Hands-On experience in relational databases (MySQL Preferred)
Experience in Data warehousing & Analytics
Hands-on exposure in mobile application developmen
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Responsibilities
Meet and exceed sales targets
Successfully create a business from new and existing customer accounts
Follow-ups on previous leads.
Qualifications
Must be a Graduate in any domain.
Fresher-3 years' sales experience with fluent communication skills.
Experience and working on client handling through Skype, Email drafting skills.
Must have Excellent Negotiation Skills.
Strong written and verbal communication skills
Must be Immediate Joiner.
Candidates from Noida & Ghaziabad & near Delhi can only apply for this job.
Employment Type
Full-time
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Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
Shubham Vishwakarma
Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Ashish Gupta
Gen AI Engineer - Fractal Analytics
The process was smooth, and the team was incredibly supportive. A special mention to Eman, who was exceptional - always available with updates and consistently following up with the Fractal team. Her support made the journey seamless.
Parth Lukhi
Senior Software Developer - Bits In Glass
It was a great experience with Cutshort. I would not believe that apart from Naukri and LinkedIn, we could land jobs. But I did through Cutshort.
Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
Shubham Vishwakarma
Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Ashish Gupta
Gen AI Engineer - Fractal Analytics
The process was smooth, and the team was incredibly supportive. A special mention to Eman, who was exceptional - always available with updates and consistently following up with the Fractal team. Her support made the journey seamless.
Parth Lukhi
Senior Software Developer - Bits In Glass
It was a great experience with Cutshort. I would not believe that apart from Naukri and LinkedIn, we could land jobs. But I did through Cutshort.
Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
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