3+ VLAN Jobs in Hyderabad | VLAN Job openings in Hyderabad

What We’re Looking For:

● Experience: Minimum of 3 years as an IT Help Desk Support Specialist or similar role.

● Technical Skills:

○ Proficiency in Windows 10 and Windows 11

operating systems.

○ Basic knowledge of Windows Server

administration.

○ Familiarity with network troubleshooting,

including subnets and VLANs.

○ Experience with various client VPN

connections and troubleshooting.

○ Ability to troubleshoot remote client

technologies (Remote Desktop, Citrix, VMware).

● Communication Skills: Exceptional verbal and written communication skills in English.

● Customer Service: Strong customer-oriented attitude with excellent problem-solving abilities.

● Additional Skills (Preferred but not required):

○ Familiarity with MikroTik and TP-Link

networking equipment.

○ Familiarity with Google Workspace.

● Certifications: Relevant IT certifications are a plus.

What You’ll Be Doing

● First-Level Support: Provide prompt and effective solutions for network, hardware, software, and application issues within our Hyderabad office.

● Remote Assistance: Offer support to employees in our global offices through remote troubleshooting and problem resolution.

● Vendor Coordination: Communicate with vendors for equipment orders, warranty tracking, and service arrangements.

● Inventory Management: Maintain accurate records of office equipment inventory and assignments, ensuring regular updates.

● Windows OS Proficiency: Install, configure, and troubleshoot Windows 10 and Windows 11 operating systems.

● Basic Server Administration: Perform tasks related to Windows Server to support network connectivity, accessibility, and user management.

● Network Troubleshooting: Diagnose and resolve network problems, including connectivity issues, subnets, and VLANs.

● VPN Management: Manage and troubleshoot various client VPN connections to ensure secure and stable remote access.

● Remote Client Support: Troubleshoot issues with VMware, Microsoft Remote Desktop, Citrix, and other remote access tools.

● Cybersecurity Awareness: Promote best security practices and raise cybersecurity awareness among staff.

● Ticketing System Management: Monitor and track support requests using the internal ticketing system, ensuring timely resolutions.

● Issue Escalation: Promptly escalate unresolved issues to appropriate internal teams or vendors.

● Independent Problem-Solving: Work autonomously to resolve problems efficiently.

● Documentation: Interact effectively with end-users and document all support activities.

● Continuous Learning: Stay updated with the latest technologies and best practices in IT support.

Mandatory skills:

• Programming skills in Python, Robot framework, Selenium, Shell scripting
• Experience on L2/L3 protocols of VLAN/DHCP/LACP/IGMP/PPPoE.
• Should be familiar with device configuration protocols of CLI/NETCONF/SNMP.
• Experience in telecom technologies like DSLAM/GPON/G.fast/Next gen broadband technologies is highly recommended
• Knowledge on regression/performance/load/scale/stability test areas
• Hands on experience with Common industry equipment like Spirent test center/ixia/Abacus/Shenick(TeraVM)/N2X Traffic generators.
• Exposure to debug tools such as Wireshark/tcpdump.

Job Requirements:

• Knowledge on software Test cycle, test plan and test case creation
• Understanding of End to end test setup topology and debugging.
• Ability to perform System level Functional and Non-functional tests.
• Familiar with Manual test life cycle
• Designing and writing test automation scripts using automation frameworks
• Exposure to CI/CD pipe line implementation and maintenance using Jenkins, Groovy scripting
• Linux skills (system configuration and administration, containers, networking experience and d) such as sockets and database management
• Good debugging skills and knowledge on various debug tools
• Bug reporting/tracking and providing logs.

Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration, 

Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL

Routing Skills-OSPF, BGP, ISIS

Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)

1. Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
2. Strong knowledge on CAMPUS LAN Architecture and implementation
3. Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
4. Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
5. Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
6. Perform IOS upgrades on Switches and WLCs
7. Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
8. Troubleshooting skills on Cisco VSS, VSL and stacking technologies 
9. Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
10. Perform root cause and troubleshoot network outages
11. Should be proficient in Wireless technology, implementation, and troubleshooting
12. Deliver reports on the actions performed.
13. Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
14. Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.

Secondary Skills –

1. CCNP Certification
2. Project Management: Managing individual network projects within the scope of the Network Team
3. Excellent technical and business communication skills, both oral and written