Platform Planning & Designing

Hiring SOC Investigation Specialist on behalf of high-growth technology and enterprise partners building next-generation SOC automation and AI-driven investigation systems. This role is ideal for experienced SOC analysts who can apply real-world investigative judgment to review, validate, and construct high-quality security investigations across SIEM, endpoint, cloud, and identity environments.

Responsibilities

• Review, monitor, and evaluate SOC alerts and investigation outputs based on predefined scenarios and criteria.
• Distinguish true positives from false positives by validating investigative evidence and alert context.
• Perform end-to-end security investigations when required, including log analysis, entity pivoting, timeline reconstruction, and evidence correlation.
• Assess the correctness, completeness, and quality of SOC investigations produced by automated or human workflows.
• Apply consistent investigative judgment while recognizing that multiple valid investigation paths may exist for the same alert.
• Make clear binary determinations (e.g., ACCEPT / PASS) while also producing detailed ground-truth investigations when required.
• Use Splunk extensively to pivot across logs, entities, and timelines, including reading and reasoning about SPL queries.
• Maintain clear and accurate documentation of investigative steps, assumptions, evidence, and conclusions.
• Collaborate with program leads and other expert annotators to uphold high-quality investigation and annotation standards.
• Mentor or support other analysts where applicable, particularly in long-term or lead annotator roles.

Requirements

• 3+ years of hands-on experience as a SOC analyst in a production SOC environment (Tier 2 or above strongly preferred).
• Strong understanding of alert triage, incident investigation workflows, and evidence-based decision-making under time constraints.
• Mandatory hands-on experience with Splunk, including:
• Conducting investigations using Splunk
• Reading, understanding, and reasoning about SPL queries
• Pivoting between logs, entities, and timelines
• Proven ability to evaluate SOC investigations and determine whether conclusions are valid, incomplete, or incorrect.
• Strong investigative judgment and comfort making decisive evaluations.
• Fluent English (written and spoken) with strong documentation and communication skills.

Nice to Have

• Experience with Endpoint Detection & Response (EDR) tools such as CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne.
• Experience analyzing cloud security logs and signals:
• AWS (CloudTrail, GuardDuty)
• Azure (Activity Log, Defender for Cloud)
• GCP (Cloud Audit Logs)
• Familiarity with Identity & Access Management platforms such as Okta Identity Cloud or Microsoft Entra ID (Azure AD).
• Experience with email security tools like Proofpoint or Mimecast.
• SOC leadership or mentoring experience.
• Basic scripting experience (Python or similar).
• Security certifications (optional): GCIA, GCIH, GCED, Splunk certifications, Security+, CCNA, or cloud security certifications.

ROLES AND RESPONSIBILITIES:

Looking for a Key Account Manager (B2B) with Excellent Communication Skills and prior experience in selling or managing clients for SaaS products / Tech Sales.

KEY RESPONSIBILITIES:

• Own account P&L outcomes including Revenue Expansion, Retention, Gross Margins, NRR and CSAT scores
• Build multithreaded relationships across CXO, Product, Compliance and Procurement teams
• Drive platform adoption by shaping customer success plans, product usage KPIs and quarterly business reviews (QBRs)
• Identify and execute upsell and cross-sell opportunities across product lines to expand customer footprint
• Lead contract renewals, commercials and negotiations with a solutions-first mindset
• Manage risks proactively (churn risk, adoption gaps, budget constraints, competitive threats) with clear mitigation plans
• Maintain accurate forecast hygiene, account plans and stakeholder mappings in CRM
• Champion account governance and escalation resolution to ensure high-quality delivery and service experience

IDEAL CANDIDATE:

Skills & Competencies:

• Strong enterprise account management and SaaS upsell experience
• Commercial ownership & contract negotiation excellence
• Customer-centric problem solving & strategic account planning
• High stakeholder management maturity (multi-country/global exposure preferred)
• Excellent storytelling & data-driven business impact articulation

Must Have:

• 7-9 years of experience managing existing business in SaaS/HCM/FinTech/Enterprise platforms
• Proven track record of driving NRR (120%+ preferred) within assigned accounts
• Experience leading renewals, upsells and enterprise commercials
• Ability to build deep customer trust and long-term strategic relevance
• Strong fluency in business metrics, product adoption modeling, and value realization frameworks
• Hands-on experience with account management CRMs like Salesforce, Zoho, HubSpot, and similar
• Ability to manage clients independently with minimum supervision

PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Key Responsibilities

• Sourcing & Screening: Utilizing LinkedIn, job boards, and social media to find candidates; reviewing resumes to shortlist based on requirements.
• Interview Scheduling: Coordinating interviews between candidates and hiring managers.
• Candidate Experience: Serving as the main point of contact, providing updates, and ensuring a positive experience.
• Administrative Support: Maintaining Applicant Tracking Systems (ATS), updating databases, and assisting with onboarding/orientation.
• Employer Branding: Assisting with career fairs, campus hiring, and marketing initiatives. 

Experience in supporting Oracle E-Business Suite (EBS) and Oracle Fusion

Applications.

2. Familiarity with key Oracle modules such as P2P, O2C, and GL.

3. Understanding of ITIL framework and processes (Incident, Problem, Change,

Configuration, Service Request management).

4. Experience with ticketing systems of any ITSM tools.

5. Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing

scripts.

6. Ability to communicate effectively with business users and technical teams.

7. Analytical and problem-solving skills with attention to detail.

Information Security Manager shall be primarily responsible to :

• Run and manage the BAU security infosec operations
• Create and maintain ISMS Policy and Process documents
• Ensure Infosec compliance with RBI and other regulatory agencies
• Participate in IT / Infosec Audits and ensure closure of observations within given timeliness
• Conduct regular VAPT (Vulnerability Assessments) and track closure of open observations
• Identifying and evaluating new IT security technologies and services and implementing it
• Ensure cyber security related polices and technologies are in place
• Conducting regular Inforsec Awareness within users in the organization
• The person needs to work closely with the CISO and other stakeholders – Risk, IT and Audit teams.

Key Accountability:

• Ensuring adequate security controls are in place & working effectively within the organization for information & cyber security
• Ensuring effectiveness of all IT controls to prevent any unauthorized access or activities at a system administration level
• Identify potential security weaknesses through vulnerability assessments and track them to closure within the timeliness
• Tracking and reporting key risk indicators defined for IT processes
• Create and maintain the documentation for information system audits in accordance with regulatory and compliance requirements
• Create / Review ISMS policy and process
• Implement Strategic IT Infosec projects to strengthen the overall IT Security posture

About the Company-

Collegedunia is an education portal, that matches students with the best colleges in India and abroad. We help in college research, exam prep tips, and application process & and also provide insights into on-campus life. Launched in 2014, we are the highest-ranked portal by Similar Web in education.

We have also been awarded - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. The talent pool comprises data analysts, engineers, designers, writers, managers, and marketers, which is increasing by 10% every month.

About the role-

• Counselling and coaching students in their entire study abroad journey from profile evaluation till the student reaches her/his destination.

• Liaising with different stakeholders within the company like application, visa teams, etc.

• Working on internal CRM tools, consultant portals, and Google Sheets for a smooth process.

• Resolving issues related to university finalizing, filing applications, etc. for the students and other team members.

• Achieving and maintaining the student's sales target.

• Any other task assigned by the Manager.

What Makes You a Great Fit-

• 1-7 years of experience in study-abroad counseling

• Excellent communication and presentation skills.

• Graduate in any discipline.

• Enthusiastic and result-oriented.

• Strong multitasking and time management skills

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