Network Security Specialist

We are looking for enthusiastic, customer-oriented individuals to join our team as Customer Relations Executives (CREs). This role is perfect for freshers who are eager to learn and build a career in the customer service industry. You will be responsible for handling customer interactions, providing assistance, and ensuring a seamless experience.

T&C Apply

• Experience: 1+ yrs - 3yrs
• Key Skills:
• Expert Proficiency in anyone the below programming language - Java, Node JS, PHP or GoLang
• Expert Computer Science fundamentals like Data Structures, Algorithms, Time Complexity, and others
• Strong Microservices, REST API, Git source control, CI/CD, and other latest technology trends
• Strong System Design, DB Design proficiency
• Strong knowledge in Design Patterns, best software development practices
• Good exposure to working in Open Source stack, E-Commerce, or Fintech domain.

The opportunity:

● Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India

● Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis

● Be part of the early founding team and be directly responsible for driving the company's success Key

Role and Responsibilities:

● Work closely with the Founder/CEO and to define and build the platform

● Identify customer problems, latent needs & devise product roadmap

● Communicate and evangelise product output through low-fidelity designs

● Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage

● Work with Marketing to bring new features to life on various communication touch points

● Collaborate with engineers and designers to arrive at the detailed solutions to problems

● Execute o Own the roadmap for one or more parts of the product o Work with engineering and design to plan launch scope o Together with engineering and design, break-down scope into launch iterations o Deliver product features as per timelines

Skills/ Qualities Required: ● Strong problem solving – Structured thinking, data-driven analysis and strong ability to synthesize findings ● Strong communication (written & verbal) and interpersonal skills ● You should have worked at a startup or started your own company that shipped a product ● An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers ● At least 2 years of experience in a Product Management role ● Attention to detail - great products are all about the details ● Passion for getting the job done – A combination of grit, hustle and problem-solving skills to deliver results on time Nice to haves ● Prior exposure to Fintech landscape and understanding of trends in financial services Key details: ● Role: Product Manager ● Location: Mumbai/ Bangalore● Compensation: Negotiable based on candidate profile (structured as Fixed + Variable, ESOPs to be considered on a case to case basis) ● Date of Joining: ASAP

• Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
• SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
• Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
• Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
• Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
• Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.

Digital Marketing Intern

0-2 Years experience

Job Location: Bangalore

Degree in Marketing/Communications/Public Relations/Journalism

Description:

Are you a digitally savvy individual with a passion for marketing and design? Join our team as a Digital Marketing Intern and play a vital role in helping us enhance our online presence, promote our UI/UX design projects, and engage with our audience. This internship will provide you with hands-on experience in digital marketing within a creative design studio.

Role & Responsibilities:

• Collaborate with the marketing team to develop content that aligns with our design studio’s branding and messaging
• Assist in creating email marketing campaigns, including designing email templates and writing compelling copy
• Monitor email campaign performance, analyze results, and suggest improvements
• Support SEO efforts by conducting keyword research and optimizing website content
• Assist in improving website performance and user experience (UX) to drive organic traffic
• Utilize analytics tools to track and analyze digital marketing performance, including website traffic, social media engagement, and email open rates
• Generate regular reports and provide insights to optimize marketing strategies
• Collaborate with the marketing team to plan and execute digital marketing campaigns, promotions, and events
• Assist in managing online advertising efforts, if applicable
• Stay updated on digital marketing trends, industry news, and best practices
• Share insights with the team to adapt strategies accordingly

Must have Skills:

• Strong written and verbal communication skills
• Detail-oriented with critical thinking skills
• Understanding of SEO techniques and best practices
• Familiarity with major social media platforms (Linkedin, Facebook, Twitter, YouTube, etc.)
• WordPress basics are very important
• Keyword research experience is a must-have
• Basic knowledge of website analytics tools (e.g., Google Analytics) is a must-have

Work Location - Bangalore

The Data Analytics Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Build and enhance the software stack for modelling and data analytics
• Incorporate relevant data related algorithms in the products to solve business problems and improve them over time
• Automate repetitive data modelling and analytics tasks
• Keep up to date with available relevant technologies, to solve business problems
• Become a subject matter expert and closely work with analytics users to understand their need & provide recommendations/solutions
• Help define/share best practices for the business users and  enforce/monitor that best practices are being incorporated for better efficiency (speed to market & system performance)
• Share daily/weekly  progress made by the team
• Work with senior stakeholders & drive the discussions independently
• Mentor and lead a team of software developers on analytics related product development practices

Qualifications:

• 10-13 years of data engineering experience.
• Experience in working on machine-learning model deployment/scoring, model lifecycle management and model performance measurement.
• In-depth understanding of statistics and probability distributions, with experience of applying it in big-data software products for solving business problems
• Hands-on programming experience with big-data and analytics related product development using Python, Spark and Kafka to provide solutions for business needs.
• Intuitive with good interpersonal-skills, time-management and task-prioritization
• Ability to lead a technical team of software developers and mentor them on good software development practices.
• Ability to quickly grasp the business problem and nuances when put forth.
• Ability to quickly put together an execution plan and see it through till closure.
• Strong communication, presentation and influencing skills.

Education:

• Bachelor’s/University degree or equivalent experience
• Data Science or Analytics specialization preferred

• Developing content for blogs, articles, app descriptions, social media, and the company website.
• Write in “American English” as the audience is a US consumer audience
• Identifying customers’ needs and recommending new content to address gaps in the current content.
• Build and manage our social media profiles and presence across channels you deem relevant
• Curate and create interesting, relevant, and trending content people look forward to every day
• Monitor and engage in relevant social discussions about our company, competitors, and/or industry, both from existing leads and customers as well as from brand new audiences.
• Ideate and execute world-class social promotions and campaigns and track their success
• Work alongside other marketers to create content that educates and entertains our audience and supports marketing goals.
• Drive consistent, relevant traffic and leads from our social network presence.