L3/L2 Network Engineers

Job description – International Voice Process

Location - WFO, Hebbal Bangalore

Job Type: Full-time, Aus shift, 5AM-2PM(IST)

Summary:

Blue Matrix is seeking a highly motivated and experienced individual to join our team as a

Process Associate for an International Voice Process (Lead Generation) professional. The ideal

candidate will have at least 6 months of experience in international voice processes. Strong

English communication skills are an absolute must for this role, as the candidate will be

responsible for generating leads through international voice processes, and communicating

effectively with customers and team members.

Key Responsibilities:

· Generating leads through an international voice process.

. Outbound sales experience

· Meeting or exceeding lead generation targets.

· Identifying and qualifying potential customers.

· Communicating effectively with customers and team members.

Requirements:

· Proven work experience in an international Voice.

· Should have neutral accent

· Excellent communication skills (verbal and written).

· Agile and flexible with work schedule.

· Logical and analytical thought process.

· Willing to work in any Australian Shift 5 am to 2 pm

Qualifications:

PUC/Graduation degree

What You Need: 

✅ Strong experience in backend development using Python (Django, Flask, or FastAPI). 

✅ Hands-on experience with Azure Cloud services (Azure Functions, App Services, AKS, CosmosDB, etc.). 

✅ Experience leading a development team and managing projects. 

✅ Expertise in designing and managing APIs, microservices, and event-driven architectures. 

✅ Strong database experience with MongoDB, PostgreSQL, MySQL, or CosmosDB. 

✅ Knowledge of DevOps practices, including CI/CD pipelines, Docker, and Kubernetes. 

✅ Ability to develop Proof of Concepts (POCs) and evaluate new technology solutions. 

✅ Strong problem-solving and debugging skills. 

Job Title: Sales Agent

Responsibilities:

- Generate new business leads

- Build client relationships

- Negotiate and close sales deals

- Meet sales targets

Requirements:

- 6 Months to 1 Year sales experience

- Proven sales track record

- Excellent communication skills

Candidate must have good experience in customer interaction in Sales, along with that they have a good knowledge of Tally Sales

• Experience on Angular 7+
• Experience of SCSS, Type script
• Knowledge of API integration
• Experience of npm package repository
• Experience of Git
• Experience of html, CSS, JS, JQuery and BootStrap

Note:- Angular developer with any combination will do for eg- Angular Dev with PHP, Angular Dev with Java or dotnet will also do. They should have worked on Angular 6 or any version above that

Designation: Sales & Customer Service Executive (Only Chennai Candidates)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills

• English communication skills - Oral, Telephonic and Written
• Pleasant and sweet temperament
• Systematic follow ups with customers
• 0-2 Yrs of experienced candidates can apply.

We are seeking a skilled MERN Full Stack Developer to join our dynamic team. The ideal candidate will be proficient in both front-end and back-end technologies and possess a passion for developing high-quality web applications. As a MERN Full Stack Developer, you will be responsible for designing, developing, and maintaining robust web applications using the MERN stack.

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop user-facing features using React.js.
• Build reusable components and front-end libraries for future use.
• Design and implement responsive user interfaces.
• Develop and maintain server-side architecture using Node.js and Express.js.
• Integrate data storage solutions using MongoDB.
• Implement RESTful APIs and GraphQL for efficient communication between front-end and back-end systems.
• Optimize applications for maximum speed and scalability.
• Implement security and data protection measures.
• Troubleshoot and debug issues across the entire stack.
• Stay up-to-date with emerging technologies and best practices.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• Proven experience as a Full Stack Developer or similar role.
• Strong proficiency in JavaScript and its modern ES6+ syntax.
• Extensive experience with React.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Solid understanding of server-side development using Node.js and Express.js.
• Experience with NoSQL databases, particularly MongoDB.
• Familiarity with RESTful APIs and GraphQL.
• Knowledge of authentication and authorization mechanisms.
• Experience with version control systems (e.g., Git).
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Preferred:

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Familiarity with CI/CD pipelines.
• Experience with testing frameworks (e.g., Jest, Mocha).
• Understanding of Agile methodologies.

The candidate (Engineer) will be comfortable with creating an engineering plan for development based on their calculations and any research conducted. They should have experience and be able to utilize strong design skills. The candidate will also have the ability to execute a project based on the criteria outlined. 

Job description

• Looking for Web Developer with good hands-on Experience in Angular and Laravel. Desired
• Candidates have good Team Handling and client handling Skill.

• Responsibilities :
  Strong coding knowledge in Core PHP and Laravel Framework.
  Responsible for handling projects independently as well as collaboratively.
  Should be capable of handling multiple PHP projects.
  Analyse client requirements and prepare scope of work and time frame accordingly.
  Should have good analytical and problem solving skills.
  Ability to motivate teammates.
  Mentor and lead a team of junior developers.
  Provide technical guidance to development team members’
  Assign tasks to developers.

Key Skills:
Php, Laravel, Code igniter, MySQL, JavaScript, jQuery, Angular, HTML, CSS