
Duties and Responsibilities
Troubleshooting the complex/multi-domain/ incidents, that require design changes or involvement
of OEMs, on the network and services that are escalated by L2 Resolver Group while adhering to
SLA/KPIs
Providing L3 level of Network and Service Assurance support for enterprise network on routing
and switching and is comprised of Cisco based WAN/ LAN / WLAN and SDWAN technologies
Carrying out complex network change events.
Acting as the architect for the projects in the day 2 scenario
Provide design and deployment guidance on new enterprise sites, make configuration pack and
deploy it on ground.
Raising TAC cases with OEMs and drive the resolution of complex incidents
Coordinating with the fault management teams of the CSPs for the resolution of access link
issues
Working directly with OEMs for upgrades for EoL/EoS based Life Cycle Management.
Designing and implementing the final fix for resolving the complex incidents in coordination with
OEMs or CSPs.
Representing the Operations team in architectural and roadmap discussions along with the
customer
Analyzing the technological advancement in the industry and acting as the technical advisor to
the customer
Assisting the Major Incident resolution by actively participating in the process.

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Job Summary:
We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain operating systems and software applications.
- Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
- Respond to technical support tickets via phone, email, or in person.
- Set up user accounts, permissions, and passwords in accordance with company policies.
- Ensure data backup and recovery processes are in place.
- Maintain asset records and update inventory logs.
- Coordinate with vendors for hardware replacements or repairs.
- Provide support during software and hardware upgrades.
- Document technical issues and resolutions in the support ticketing system.
Required Skills:
- Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
- Familiarity with remote desktop tools and help desk software.
- Basic understanding of Active Directory and system security.
- Good problem-solving and communication skills.
- Ability to work independently and under pressure.
Educational Qualification:
- Diploma / Graduate in IT, Computer Science, or related field.
- Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.
Preferred Experience:
- 0–2 years of experience in desktop or IT support.
- Experience in handling onsite and remote support for users.
Jr. Shopify Developer
Experience - 1-2years
Marketing Skills
• Collaborated with clients and the design team to understand project requirements
and translate them into functional and visually appealing websites.
• Developed and maintained responsive websites using WordPress, Webflow and
Shopify ensures optimal user experience.
• Customized themes, templates, and plugins to meet specific project needs,
including e-commerce functionality, blog integration, and interactive elements.
• Conducted thorough testing and debugging to identify and resolve issues,
ensuring websites' smooth performance across different devices and browsers.
• Assisted in website content creation, image editing, and site updates to ensure
timely and accurate website maintenance.
• Provided technical support to clients and team members, addressing inquiries
and troubleshooting any website-related problems.
• Assisted senior developers in building and maintaining websites using Webflow,
Shopify, and WordPress.
• Gained hands-on experience in front-end and back-end development, honing
skills in HTML, CSS, Bootstrap, JavaScript, and PHP.
• Assisted in the customization of website templates and themes, integrating
various functionalities and features.
• Conducted research on emerging web development trends and technologies,
providing valuable insights to the development team.
• Assisted in website testing and quality assurance to identify and fix bugs and
ensure optimal website performance.
Required Candidate profile
• Proficient in WordPress, Webflow, and Shopify development.
• Moderate understanding of HTML, CSS, JavaScript, Laravel, and PHP
• Responsive web design and mobile optimization
• E-commerce website development and integration
• Knowledge of UI/UX principles and design
• Website testing and debugging
• Strong communication and teamwork abilities.
Soft Skills
- Outstanding Team player
- Delivery Oriented
- Adaptable to challenges
- Problem solver
Location - Kolkata (Hybrid)
We are seeking a creative and detail-oriented Graphic Designer to join our digital marketing team. The ideal candidate will have a passion for design, a strong understanding of branding, and a talent for creating visually compelling digital content that engages and converts audiences. You will work closely with our marketing, content, and social media teams to create graphics for web, social media, ads, emails, and other digital platforms.Someone who has the ability to understand what a brand requires and has good skills in video editing too.
The ideal candidate should be a self-motivated, multi-tasker, and demonstrated team player. You will be responsible for the production support of software products and coordinating with various teams for support. You should have outstanding communication and Team-Player skills.
Educational Qualification: BCA, MCA or BE/B.Tech (CS)
Must-know technologies: Java,
Good to know technologies: DMN tools
Experience: 02 Years - 05 Years
Skill Level: Good
Responsibilities:
- Contribute to Java development work as well as the latest Decision model and notation tools
-
Comply with coding standards and directions given by his direct manager Collaborate with an international and diverse team of Data Architects, Business Analysts, and Project Managers
-
Tasks will be assigned and after completion, code need to be committed and task assigned for review by Senior Java developer
-
Work with technology stakeholders to devise solutions that will fulfill business requirements and meet organizational strategic goals
-
Develop application functionality which meets business requirements with high quality within given deadlines - develop maintainable, well-documented application functionality with an eye toward standardization, common components, simplicity, performance, robustness and other attributes of enterprise-strength solutions
-
Thoroughly test all functionality - utilize detailed and thorough practices including negative testing, testing of boundary conditions, , and work collaboratively with business areas.
-
Support interfaces between the deployment of developed applications and the decommissioning of legacy applications
-
Support with the Development and Infrastructure Teams
-
Design, and develop scalable, high-performance, highly reliable and secure applications using waterfall and agile methodologies
-
Create reusable code

About Us:
Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.
Responsibilities:
- You will be responsible for overseeing the development of Docsumo React webapp. You will be working closely with the founders and lead the frontend development.
- Serve as a thought leader and mentor on technical, architectural, design and related issues.
- You will responsible to provide oversight, accountability, and leadership for technical decisions
- You will be designing and building modules in React within the Docsumo webapp. The webapp is the main way for customers to consume Docsumo APIs.
- Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
- Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs.
- Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product.
Skills:
- At least 6 years years experience building React webapps
- Demonstrated ability to build webapps from scratch using React. Demonstrated ability of managing frontend engineers
- Proven skills in developing a production level end to end UI application on their own
- Excellent command over HTML5, CSS, Javascript & React, Redux
- Familiarity with Version Control tools such as Git
- Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system
- Must be self-motivated, flexible, collaborative, with an eagerness to learn
- Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

The plan is to make new revolutionary fintech products.
Job Description
Here are some of the products that we plan to develop and iterate over the next 3 years -
1. Stock trading mobile and web app
2. Insurance mobile and web app
3. Mutual fund investment mobile and web app
4. GetLoan mobile and web app
5. AlgoTrading mobile and web interfaces
6. Development of in-house backoffice to smoothen the operations by automating manual processes – complete ERP solution
7. CRM = mobile and web app
As an Angular developer, you would be given web and mobile HTML layouts and backend APIs. You will be required to bind the APIs with the front-end layouts using Angular 7 or above frameworks.
You would also be a part of the product ideation and strategy along with the UX team.
Job Responsibilities
• Assess the technical feasibility of UI designs
• Use Angular 7 or above to bind APIs to front-end screens
• Build reusable code and libraries for future use
• Optimize application for maximum speed and scalability
Desired Candidate Profile
• Good understanding of single-page web applications and Javascript libraries and frameworks, such as Angular 7 and above and jQuery. Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of web markup, including HTML5, CSS3
• Good understanding of CSS pre-processing platforms, such as LESS and SASS
• Good understanding of responsive web development
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• A team player, who can also manage a team
Job Type: Full-time
Salary: ₹600,000.00 - ₹700,000.00 per year
Application Questions
You have requested that Indeed ask candidates the following questions:
- How many years of Angular 7 & More experience do you have?
- How many years of Angular development experience do you have?
- How many years of Front End Development experience do you have?
- What is the highest level of education you have completed?
- Reaching out and speak to consumers directly understand clearly their painpoints.
- Using analytical tools to analyze user behavior in the app, understanding its underlying causes;
- Proposing solutions and sharing and presenting findings to the other members ofthe team.
- Doing competitive analysis on competitive products.
- Ensuring high quality for the app and websites;
- Rigorously testing out new and existing features, identifying bugs, and prioritizingthem with team members.
- Working closely with the leadership team of a top tier fast-growing startup
- Presenting and communicating findings to other members of the team
- Working with diverse members of the team to inspire and to meet timelines.
Desired Candidate Profile
What you need to have:- Experienced product manager with a track record of building great consumer mobile apps.
- Strong passion for consumer mobile apps.
- Great understanding of design to build a solid consumer experience.
- Strong analytical skills - defining a problem & thinking of solutions.
- Ability to analyze problems and solutions from multiple perspectives.
- Self-starter with initiative who can think and communicate clearly.
- A solid track record of building high-quality consumer mobile apps at a fast-growing product company or startup.
- High attention to details
- Great skills in designing UX flows in the app
- Ability to work hard with uninterrupted concentration
- Great attitude - a positive can-do attitude
- High intellectual horsepower and ability to apply first principles thinking
- Ability to prioritize - especially between “nice to have” value props versus “must-have” features that maximize user satisfaction
Assisting in capturing, managing, engaging and nurturing existing leads, convert Prospects into customers
Pitch leads with team
Document Proposals
Qualify the point of contact person and key decision maker, thus manage operations with the team
Do beta testing
Make presentations
Establish network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business
Scheduling meetings / appointments according to established procedures & making reminder calls/emails to prospective customers
Establishing and cultivating healthy relationships with prospective customers
Achieve growth and hit sales targets
Accountable to achieve and retain the customer





