L3/L2 Network Engineers

Position Name : Senior QA Lead

Location : Bengaluru Main Campus, Whitefield, Bengaluru

Work Mode : Hybrid – 3 days WFO

Experience : 10 to 20 Years

Notice Period : Immediate Joiner to 15 Days

Role Overview :

Tesco is seeking a Senior QA Lead with a strong background in automation testing, SDLC, Agile methodologies, and CI/CD tools. The ideal candidate should have expertise in Java-based test automation, performance testing tools, and problem-solving.

Must-Have Skills :

✅ Programming : Proficiency in Java.

✅ Test Automation : Hands-on experience with frameworks like -Selenium, Rest Assured, Appium, TestNG, JUnit.

✅ SDLC & Agile : Strong knowledge of software development life cycle (SDLC) and Agile methodologies.

✅ CI/CD Tools: Experience with Jenkins, GitLab CI.

✅ Performance Testing : Familiarity with tools like JMeter, LoadRunner.

✅ Problem Solving : Strong analytical and root cause analysis skills.

✅ Communication : Ability to collaborate effectively with cross-functional teams.

Good-to-Have Skills :

🔹 Oracle Financials : Fusion (SaaS) & Oracle Financials R12.

🔹 Strong functional knowledge of allied applications/modules :

• Fusion/R12 GL, AP, AR, Cash Management, FA, Interfaces & Integrations.
• Treasury Risk Management.

Key Responsibilities :

🔹 Test Automation & Framework Development : Design, develop, and maintain automated test frameworks.

🔹 Collaboration : Work closely with development teams to define and execute test strategies.

🔹 Regression & Quality Assurance : Conduct thorough regression testing and ensure high-quality releases.

🔹 Bug Tracking & RCA : Identify, record, and track defects while performing root cause analysis.

🔹 Mentorship : Guide and mentor junior SDETs, improving QA processes.

🔹 Process Optimization : Participate in code reviews and enhance testing methodologies.

🔹 Industry Awareness : Stay updated with the latest trends in software testing.

CAW We are looking for a Application Support Engineer to lead customer onboarding, deployments, and production support on the platform. This role sits at the intersection of engineering, customer success, and product and requires strong technical depth combined with excellent skills. You will work directly with enterprise customers to ensure fast, reliable deployments and long-term technical success. This is not a traditional support role; it's a high-ownership, hands-on techno-support and deployment engineering role.

The candidate will have responsibilities across the following functions:

Customer Deployment and Onboarding:

● Own end-to-end deployment of our platform for enterprise customers. ● Configure integrations, workflows, and environment-specific setups.

● Drive fast go-live and post-deployment stabilization.

Customer Interaction and Requirement Gathering:

● Act as the primary technical point of contact for customers.

● Understand customer business flows, data needs, and system constraints.

● Translate requirements into clear technical inputs for Product and Engineering teams.

Production Support (L1 and L2):

● Handle L1/L2 production support for customer-reported issues.

● Debug data, integration, performance, and infrastructure issues.

● Act as a technical escalation point during critical incidents.

Data and ETL Support:

● Understand and troubleshoot ETL pipelines and data workflows.

● Support ingestion, transformation, validation, and reconciliation of data.

● Work with APIs, databases, and file-based integrations.

Product Feedback and Documentation:

● Share real-world customer feedback, gaps, and edge cases with Product teams.

● Create deployment guides, runbooks, and internal documentation.

Requirements:

● 4-8 years of experience in customer-facing technical roles.

● Strong understanding of ETL pipelines and data workflows.

● Experience working with AWS, GCP, or Azure cloud environments.

● Knowledge of cloud networking fundamentals.

● Knowledge of Java, Spring Boot, Python, and Postgres is a must.

● Familiarity with SQL, APIs, monitoring, and logging tools.

● Strong troubleshooting and problem-solving skills.

● Excellent written and verbal communication skills.

● Experience with SaaS, FinTech, or enterprise platforms.

● Prior roles in Solutions Engineering, Deployment Engineering, or Technical Support (L2/L3).

● Startup or high-growth environment experience.

● Effective Communication: Clear and precise communication to collaborate effectively across teams.

● Curiosity and Growth: A proactive learner with a passion for continuous improvement and innovation.

About CAW Studios

CAW Studios is a Product Engineering Company of 150+ geeks.

We have built these products - Interakt, CashFlo, KaiPulse, and FastBar. And we still run their complete engineering.

We are part of the engineering teams for Haptik, EmailAnalytics, GrowthZone, Reliance General Insurance, and KWE Logistics.

We are obsessed with automation, DevOps, OOPS, and SOLID. We are not into one tech-stack - we are into solving problems.

Find us: https://goo.gl/maps/dvR6L26JUa42

Website: https://www.caw.tech/

Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage

Job Role

The role is for an SAP UI5 Consultant responsible for developing and enhancing web applications using SAP UI5 and related technologies.

Responsibilities

1. Develop Fiori-like web applications based on SAPUI5.
2. Implement REST Web services and enhancements to SAP Fiori apps.
3. Work with Web Technologies including HTML5, CSS3, and JavaScript.
4. Participate in knowledge transfers and evaluate new technologies.
5. Understand and implement software architecture for enterprise applications.

Qualifications

The candidate should have a BA/BE/BTech qualification with excellent verbal and written communication skills in English. Ability to work flexible hours is necessary.

Proficient in Java, J2EE and related technologies.
• Experienced in using spring, Spring Boot, Hibernate, messaging systems.
• Good understanding of relational database performance concepts and usage of ORM frameworks such as Hibernate
• Expert understanding of the object-oriented design and programming concepts
• Strong working experience  on Data Structures, Algorithms and Collections.
• Solid experience building applications on top of RESTful APIs.
• Knowledge/experience with Spring MVC
• Stroing knowledge in developing and executing automated unit, functional and integration tests
• Good communication and analytical skills.
• Strong trouble shooting skills