
Duties and Responsibilities
Troubleshooting the complex/multi-domain/ incidents, that require design changes or involvement
of OEMs, on the network and services that are escalated by L2 Resolver Group while adhering to
SLA/KPIs
Providing L3 level of Network and Service Assurance support for enterprise network on routing
and switching and is comprised of Cisco based WAN/ LAN / WLAN and SDWAN technologies
Carrying out complex network change events.
Acting as the architect for the projects in the day 2 scenario
Provide design and deployment guidance on new enterprise sites, make configuration pack and
deploy it on ground.
Raising TAC cases with OEMs and drive the resolution of complex incidents
Coordinating with the fault management teams of the CSPs for the resolution of access link
issues
Working directly with OEMs for upgrades for EoL/EoS based Life Cycle Management.
Designing and implementing the final fix for resolving the complex incidents in coordination with
OEMs or CSPs.
Representing the Operations team in architectural and roadmap discussions along with the
customer
Analyzing the technological advancement in the industry and acting as the technical advisor to
the customer
Assisting the Major Incident resolution by actively participating in the process.

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Developing language skills are very important for the overall growth of a child and more so when it comes to learning the English language. Our client is an edtech startup that has designed a product for children aged 3-12, making them proficient in reading, writing and speaking English.
Founded by alumni of MICA and IIM-Lucknow, the company is solving a major problem in India - 98% children up to grade 5 aren't able to speak in English. Through their app, a child gets access to a carefully curated collection of stories, language honing activities, monthly reading competitions, and daily positive news matched to their reading levels.
The company has received funding from prominent investors in the edtech space and has been awarded by institutes for innovation . Their flagship AI-based app is impacting the lives of thousands of children in 15 cities across India by enabling them to master the English language.
As a Inside Sales Leader, you will be responsible for ensuring that the English learning app reaches millions of kids across the world.
What you will do:
- Understanding our current platform and building confidence by working closely with cross-functional stakeholders
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- Scaling to a revenue of 7L per month with the current courses that we run
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What you need to have:- 3 years of Inside Sales (CBC selling)- High Ticket Value
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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go
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