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Product Support Engineer
Businessonbot Inc's logo

Product Support Engineer

at Businessonbot Inc

Posted by Kirushanth Kumar
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹6L / yr
Full time
Technical support
Product support
Amazon Web Services (AWS)

About you

Product Support Engineer works closely with the tech lead to drive the vision and plans, building and supporting with lovable technology first product that customers want.


  • Troubleshooting tech issues by asking customers targeted questions.
  • Providing customers with tech support via desktop solutions, chat functions, emails, and calls.
  • Following up on technical queries and providing prompt feedback.
  • Prioritizing customer queries and escalating serious technical issues to developers.
  • Ability to relay important application feedback to developers

Your growth

  • You’ll experience growth as startup has turned profitable and become the leading Whatsapp solution provider for D2C businesses in India
  • You’ll see a 30-people team becoming a 100-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders, product and marketing leaders.
  • You’ll love working with super-strong business and product teams, and fall in love with technology first approach to solve large scale tech problems.
  • You will be rewarded with a competitive offer.


  • 1-3+ years experience as tech support engineer
  • Problem solving attitude


  • Free snacks & grubs 🌭 every Christmas, Eid and Diwali from our beloved brands (check it out !)
  • Mid term appraisal
  • Health benefits
  • Bring your dog to work 🐶
  • Sponsored meet ups at resorts across India!

About us

We are on a mission to help 30 million+ D2C brands and SMBs with automated sales and user acquisition on WhatsApp in India. In the first half of 2021, Businessonbot has grown 145% M-o-M in MRR and targets a massive wave of D2C businesses in India.

This year, we'd like to become the 1st and largest WhatsApp SaaS player of its kind in India. There’s never been a more exciting time to be in Businessonbot.

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Subodh Popalwar
Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Businessonbot Inc

Raised funding
We help D2C brands with end to end WhatsApp solutions to create a loyal user base on WhatsApp Businessonbot provides voice and text based multilingual chat solutions with CRM integrations and marketing automations.
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Kirushanth Kumar
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