JavascriptJob Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)
Role Overview:
We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).
The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.
⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.
Key Responsibilities:
- Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
- Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
- Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
- Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
- Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
- Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
- Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
- Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
- Mentor junior developers and contribute to platform documentation, review processes, and governance best practices
Required Skills & Experience:
- 5+ years of ServiceNow development experience, with a minimum of:
- 2+ years in ServiceNow TSM (preferred)
- Or CSM module experience with telecom domain projects
- Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
- Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
- Hands-on experience with:
- CMDB and CSDM modeling for telecom services
- Incident, Change, Problem, Case Management workflows
- Service Portals, Business Rules, Client Scripts, UI Policies
- Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
- Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
- Knowledge of ITIL processes and best practices for support and service delivery
Preferred Qualifications:
- ServiceNow Certifications:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist – TSM or CSM
- Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
- Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
- Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder
⚠️ Important Candidate Evaluation Notes:
- Candidates must demonstrate hands-on experience in:
- TSM or CSM in a telecom setting
- CMDB development and customization
- Scripting and API development (evaluated during technical screening)
- Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward
Shubham Vishwakarma
Full Stack Developer - Averlon
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grafanaLocation: Bangalore
Experience: 4-8 years
Interview Process - Two Rounds - First Round Virtual
Second Round-Face to Face at Bangalore
Key Skills Required
☁️ Cloud & Infrastructure
- Strong hands-on experience with AWS Cloud Services
- Proficiency in Terraform for Infrastructure as Code (IaC)
- Experience in managing scalable cloud environments
⚙️ Containerization & Orchestration
- Solid experience in Kubernetes (K8s) for container orchestration
- Understanding of microservices architecture
🔄 CI/CD & DevOps
- Hands-on experience with Azure DevOps (CI/CD pipelines)
- Experience in build, release, and deployment automation
📊 Observability & Monitoring
- Strong experience with Prometheus & Grafana
- Expertise in setting up alerts, dashboards, and monitoring system health
🔐 API Gateway & Security
- Experience with Kong or equivalent API Gateway
- Understanding of API security controls (authentication, rate limiting, policies)
🧠 Core Technical Competencies
- Strong Linux troubleshooting and system debugging skills
- Proficiency in scripting (Bash / Python / Shell)
- Understanding of networking concepts: TCP/IP, HTTP, DNS, Load Balancing
- Experience with system architecture and distributed systems
🚨 SRE Responsibilities
- Monitor system performance, reliability, and availability
- Handle incidents, perform troubleshooting, and conduct RCA
- Automate operational tasks to improve efficiency
- Build and maintain scalable, resilient infrastructure
- Collaborate with development and DevOps teams for system improvements
🧪 Good to Have
- Experience with Finacle operations
- Exposure to API/load testing tools like JMeter or Gatling
- Familiarity with logging tools like Loki
🤝 Soft Skills
- Strong communication and collaboration skills
- Ability to document processes and technical workflows clearly
🎯 Ideal Candidate
A hands-on SRE/DevOps Engineer with strong exposure to:
- AWS + Terraform + Kubernetes
- CI/CD (Azure DevOps)
- Monitoring + API Gateway security
Top college graduate with experience as Ex-Founder's Office / Ex-founder / Ex-product manager / Ex-Sales / Ex-Customer Success profile
Mandatory (Experience 1): Must have 6+ years of experience in roles such as Ex-Founder’s Office / Ex-Customer Success / Ex-Sales / Ex-Program / customer-facing Ex-Product profiles
Mandatory (Experience 2): Must have strong strategic thinking and excellent communication skills
Mandatory (Experience 3): Must have direct external customer-facing experience, owning enterprise and/or mid-market customers, across post-sales, solutions, delivery, or customer success charters
Mandatory (Experience 4): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
Mandatory (Experience 5): Must have managed and led a team of 4+ members, with ownership of outcomes
Mandatory (Experience 6): Must have experience scaling customer-facing functions (1→10 or 1→100 journeys)
Mandatory (Graduation): Only IIT candidates from Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati OR BITS Pilani (Pilani campus)
Mandatory (Graduation Year): Candidates should have graduated in 2018 or before
Mandatory (Compensation): Candidate's current CTC should not be less than 45 LPA
We’re Hiring: Area Sales Executive/Manager 🚀
📍 Locations:
• Mumbai – Cover entire Maharashtra, report to NSM
• Lucknow – Cover entire UP, report to RSM
🗓️ 6 Days Working | 💼 1.5+ yrs experience
Role Highlights ✨
• 📈 Drive sales for microscopes & medical devices
• 🏥 Target labs, hospitals, colleges, FSL & industrial sectors
• 🤝 Meet doctors & institutions (govt. + private)
• 🎥 Give demos, training & technical support
• 🎯 Achieve monthly/quarterly/yearly sales targets
• 📊 Implement strategies from RSM/NSM
• 📝 Daily reporting + customer feedback
• 💰 Manage area sales & collections
• 🔍 Analyze market potential & maintain customer relations
• 🛠️ Learn product features & troubleshoot
• 📅 Submit weekly reports & complete assigned tasks
What You Need 🎓
• Bachelor’s/Master’s degree
• 1.5–3 yrs in sales (medical devices/scientific instruments preferred)
• 💡 Strong sales acumen & communication skills
• 🤝 Good interpersonal, organizational & problem-solving skills
• ⚡ High energy & adaptability
📩 Interested? Share your resume
Job Description
We are looking for a Customer Integration Engineer to help new and existing customers with all aspects of implementing our solution. You will work closely with our sales team to get onboard our new clients.
Responsibilities
-
You will be the main point of contact for the new customer’s technical and implementation teams to get new customers live or existing customers live with new projects
-
You will guide the client’s tech team through the entire integration process
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Ensure continuity between sales and customer success
Skills & Requirements
-
1 to 3 years of experience in customer integration with SaaS companies
-
Experience with frontend web development is must
-
Experience and understanding of REST APIs
-
Exposure to mobile app technologies is a plus
-
SaaS and B2B experience is a must
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Comfortable with communicating with all levels of team members internally and
externally
Join us
-
To work on one of the few world class DevTools SaaS companies in India
-
To work with a global team which delivers 1 Bn optimized media files each day.
(Google answers 6Bn queries / day)
-
For the opportunity to work in a dynamic team that is async first and remote
-
For an open learning environment with a lot of freedom
-
For the leadership opportunities in a very transparent, result oriented and fast
growing team
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do:
● Spearhead the ideation, visualization and publishing of social media posts (primarily, LinkedIn posts) in tune with the brand tone with an awesome bunch of social media
nerds
● Plan and Execute social media campaigns
● Explore other distribution strategies to amplify the brand presence
● Track key metrics regularly and prepare reports for further analysis
You should apply, if you:
● Identify as a ‘Startup enthusiast’: Live and breathe the startup culture and lingo and reflect that on social media.
● Have a 360 degree view: has the capacity to think laterally and to think visually, and can imagine an audience’s reaction to a message.
● Call a spade, a spade: Have an eye for well-crafted pieces of communication and can’t stand a bad one, is extremely analytical and can also pin-point what makes it good or bad
● Bring your A-game: Can plan ahead of time, preempt blockers, and manage dozens of tasks
● Are a budding leader: Are completely self-driven, highly resourceful, and a problem solver
Being Part of the Clan
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been
looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special
place in our hearts for the Doers! ❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you
Key Responsibilities:
- Build interfaces as per the design provided by the UX / UI team
- Ensure the work output is as per the design inputs provided
- Work closely with the backend team to integrate the pull or push APIs
- Work with the support team to troubleshoot issues faced by customers
- Build programming abstractions for the specific domain
- Keen interest to always present code and work of high-quality standards.
Key Competencies (Functional):
- Proficiency in Javascript / ES5 / ES6 or Typescript
- Proficient in code versioning tools including Mercurial / Git / SVN.
- Familiarity with APIs and WebSockets
- Work with Canvas related frameworks – Cocos2d / PixiJs
- Experience with Cocos Creator is a Bonus.
About the Company
Blue Sky Analytics is a Climate Tech startup building an API-based catalogue of Environmental Datasets by leveraging Satellite data, AI, and the cloud.
We are looking for a Project Manager for managing our engagement with Climate TRACE, a coalition founded by former United States VP Al Gore - YES, you read that right and YES you might get a chance to interact with him as part of this role.
Climate TRACE is a coalition created to make an open emissions inventory of the world’s first comprehensive accounting of greenhouse gas (GHG) based primarily on direct, independent observation. The vision of Climate TRACE is to make meaningful climate action faster and easier by mobilizing the global tech community to track greenhouse gas (GHG) emissions with unprecedented detail and speed. Climate TRACE members include (carbon)plan, Earthrise Media, Hudson Carbon, Hypervine, Johns Hopkins University Applied Physics Laboratory, OceanMinds, RMI, TransitionZero, WattTime and many more! You will be driving the partnership between Blue Sky Analytics and Climate TRACE!
Your Role
- Maintain and foster relationships with all members of Climate TRACE.
- Rapport building and harvest new business avenues.
- Represent Blue Sky Analytics in various events.
- Participate in campaigns or new initiatives to push forth Climate TRACE and Blue Sky’s mission and vision.
- Ensures adherence to legally binding requirements.
- Plan and lead meetings, which may include internal and external stakeholders.
- Make proposals with timelines and ensure that the team meets the deadlines.
- Identify key stakeholders ensuring the establishment and maintaining positive business relationships among stakeholders (internal or external)
- Maintain regular communication with the coalition members.
- Define activities, responsibilities, critical milestones, resources skills needs, interfaces, and budget. Optimize costs and time utilization minimize waste and deliver projects on time on budget as per the contract and agreed on the scope with a high-quality result.
- Anticipate all possible risks and manage them by applying a suitable risk management strategy; while developing contingency plans.
- Track and report project KPIs and analyze project health.
- Effective implementation of software delivery methodologies to improve project KPIs.
- Provide individual and team mentoring; ensuring high levels of team engagement and developing capabilities within the team.
- Adopt and build software engineering best practices that can be leveraged by other teams.
Requirements
- Excellent proven team management skills.
- Excellent written and oral communication skills.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Minimum of 2-4 years experience in partnership and stakeholder management.
- Understanding the data ecosystem.
- Experience in strategy building will be a plus.
Benefits
- Work from anywhere: Work by the beach or from the mountains.
- Open source at heart: We are building a community where you can use, contribute and collaborate on.
- Own a slice of the pie: Possibility of becoming an owner by investing in ESOPs.
- Flexible timings: Fit your work around your lifestyle.
- Comprehensive health cover: Health cover for you and your dependents to keep you tension-free.
- Work Machine of choice: Buy a device and own it after completing a year at BSA.
- Quarterly Retreats: Yes there's work-but then there's all the non-work+fun aspect aka the retreat!
- Yearly vacations: Take time off to rest and get ready for the next big assignment by availing the paid leaves.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBJob Type : Permanent
Experience : 4-6 Years
Location : Work From Home (Gurgaon based company)
Skills :
- Node JS
- React JS
- Working in Agile Methodology
- Working Experience on Microservices & Dockers
Desired Profile :
- Feasibility assessments - Outline Risks , Design , Effort / Cost Estimate.
- Analyse, design, document, and agree - Solutions to meet requirements / timelines.
- Produce refined estimates of effort, time, resource, and costs for work requests.
- Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.
- Develop code, perform peer code reviews, and complete integration tests.
Ensure delivery of high quality, fit-for-purpose solutions - Follow software development & architectural principals.
- Ensure all solutions maintain the integrity of data throughout capture, processing, and storage.
- Engage with the various testing teams, facilitating systems Test, UAT & other test phases.
- Ensure all software changes are prepared for deployment into PRODUCTION, following CPP's change control processes.
- Provide regular development progress reports to key stakeholders as necessary.
- Maintain effective documentation and share expertise with colleagues to eliminate single points of expertise within the team.
- Research the external environment, and where appropriate identify and recommend external partners for the delivery of best in class technologies suitable for CPP applications.
- Understanding the use cases (and/or user stories) in order to oversee the design of the architecture for the products to be built.
- Participate in planning, implementation of solutions, and transformation programs from legacy system to a cloud-based system
- Work with the team on Analysis, High level and low-level design for solutions using ETL or ELT based solutions and DB services in RDS
- Work closely with the architect and engineers to design systems that effectively reflect business needs, security requirements, and service level requirements
- Own deliverables related to design and implementation
- Own Sprint tasks and drive the team towards the goal while understanding the change and release process defined by the organization.
- Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
- Ability to integrate research and best practices into problem avoidance and continuous improvement
- Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision
Basic Qualifications:
- Minimum of 5+ years of technical work experience in the implementation of complex, large scale, enterprise-wide projects including analysis, design, core development, and delivery
- Minimum of 3+ years of experience with expertise in Informatica ETL, Informatica Power Center, and Informatica Data Quality
- Experience with Informatica MDM tool is good to have
- Should be able to understand the scope of the work and ask for clarifications
- Should have advanced SQL skills. Including complex PL/SQL coding skills
- Knowledge of Agile is plus
- Well-versed with SOAP, Webservice, and REST API.
- Hand on development using Java would be a plus.
.NETAngularJS (1.x)Asp.Net Developers:
Experience-2-5 years
Developing a web application’s using MVC (Model-View-Controller) using .NET framework.
· Extensive experience in design and development of web applications using .NET and Web Technologies like HTML, CSS, Ajax, JavaScript, Bootstrap and J Query.
· Having experience in writing Stored Procedure using MS SQL Server 2017.
· Excellent code reviews and code debugging skills.
· Hands on experiences working with JIRA, Bit Bucket, GIT Lab and Confluence.
· Having knowledge on GIT Commands for code Deployment.
· Ability to learn quickly and develop on any new technologies.
· Excellent communication and interpersonal skills.
· Having good knowledge on React JS, View JS.
· Having good knowledge on Java programming.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon