MERN Stack Developer

Job Title: Software Developer - CRM and Integrations

Why join us:

AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.

Primary Responsibilities:

1.     Create and manage workflows and automations in Zoho CRM

a.     Develop and implement workflows to streamline sales processes.

b.     Automate repetitive tasks to increase efficiency.

c.     Create custom functions and scripts for advanced automation needs.

2.     Manage users and access controls in the CRM

a.     Configure and maintain user roles and permissions.

b.     Monitor and update access controls as needed.

c.     Ensure data security and compliance with company policies.

3.     Integrate CRM with other related software

a.     Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.

b.     Troubleshoot and resolve integration issues.

c.     Ensure seamless data flow between systems.

4.     Configure apps and workflows in cloud telephony and WhatsApp chatbot

a.     Set up and customize cloud telephony systems and WhatsApp chatbots.

b.     Create workflows to meet business needs.

c.     Monitor and optimize configurations for performance.

5.     Configure WhatsApp sales/marketing campaigns

a.     Implement sales and marketing campaigns on WhatsApp.

b.     Ensure alignment with provided content and strategy.

c.     Monitor and report on campaign performance.

6.     Create forms, reports, and dashboards

a.     Design and develop forms to capture data using Google Forms and Zoho Forms.

b.     Generate reports and dashboards from form entries for management review.

c.     Create and maintain apps using Google Appsheets for inter-departmental use cases.

Educational Qualifications and Experience:

1.     Bachelor’s degree in computer science, Information Technology, or a related field.

2.     Preferred: Master’s degree in computer science, Information Technology, or a related field.

3.     Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.

4.     Proven experience in handling APIs to integrating between software and tools.

5.     Experience in programming languages such as JavaScript, Python, or similar.

Skills Required:

1.     Strong programming skills in languages such as JavaScript, Python, or similar.

2.     Ability to troubleshoot and resolve technical issues promptly.

3.     Strong project management and organizational skills.

4.     Excellent communication and collaboration skills.

Optional but Preferred Skills (can be trained):

5.     Proficiency in Zoho CRM, including workflow automation and custom functions.

6.     Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.

7.     In-depth understanding of CRM systems, specifically Zoho CRM.

8.     Knowledge of cloud telephony systems and how they integrate with CRMs.

9.     Familiarity with marketing automation tools and strategies.

10. Knowledge of software development best practices and lifecycle.

11. Awareness of current trends and advancements in CRM technologies and integrations.

12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.

CTC Budget: 35-50LPA

Location: Hyderabad/Bangalore

Experience: 8+ Years

Company Overview:

An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.

Work with, learn from, and contribute to a diverse, collaborative

development team

● Use plenty of PHP, Go, JavaScript, MySQL, PostgreSQL, ElasticSearch,

Redshift, AWS Services and other technologies

● Build efficient and reusable abstractions and systems

● Create robust cloud-based systems used by students globally at scale

● Experiment with cutting edge technologies and contribute to the

company’s product roadmap

● Deliver data at scale to bring value to clients Requirements

You will need:

● Experience working with a server side language in a full-stack environment

● Experience with various database technologies (relational, nosql,

document-oriented, etc) and query concepts in high performance

environments

● Experience in one of these areas: React, Backbone

● Understanding of ETL concepts and processes

● Great knowledge of design patterns and back end architecture best

practices

● Sound knowledge of Front End basics like JavaScript, HTML, CSS

● Experience with TDD, automated testing

● 12+ years’ experience as a developer

● Experience with Git or Mercurial

● Fluent written & spoken English

It would be great if you have:

● B.Sc or M.Sc degree in Software Engineering, Computer Science or similar

● Experience and/or interest in API Design

● Experience with Symfony and/or Doctrine

● Experience with Go and Microservices

● Experience with message queues e.g. SQS, Kafka, Kinesis, RabbitMQ

● Experience working with a modern Big Data stack

● Contributed to open source projects

● Experience working in an Agile environment

• Bachelor's degree in computer science or equivalent experience
• 2+ years of experience in software engineering.
• Experience with building B2B and consumer quality products, enabling business capability and objectives through technology.
• Strong cloud infrastructure experience with AWS.
• Experience in engineering practices such as code refactoring, design patterns, design driven development, continuous integration, building highly scalable applications and application security.
• Experience working with a development team using Agile methodology.
• Experience in container technologies like Docker/Kubernetes a plus.
• Hands-on skills working with SQL and No-SQL databases
  Broad experience across the following application development technologies and in depth skills with at least one: NodeJS, React, GraphQL,Python, R, Java/C++ and/or other open source application development frameworks.
• Ability to strategically balance test coverage, documentation and timelines (API/ Unit testing).
• Strong analytical and problem-solving skills paired with the ability to develop creative and efficient solutions.
• Able to work under competing priorities, manage expectations effectively and support the team under pressure; distinct user focus and quality mindset.

• 4+ years of experience in web development (PHP 7+ / JS / MySQL / Symfony 4+ / Rabbit MQ /Docker / Redis and other frameworks).
• Good understanding of OOP principles and their use in practice.
• Experience in building CRM systems is a plus.
• Experience with CRM systems would be a plus
• Knowledge and experience with Node.js will be a plus.

Mandatory Skills:
6+ years complete SDLC experience.
C#.Net MVC/ Core.
Web Services / WCF Service /WebAPI
SQL (MSSQL)
Version Control
JavaScript, JQuery, AJAX, HTML, CSS, XML, XSLT, JSON

Preferred Skills:
.Net Core, Entity Framework, Azure Events, Azure, Angular, HTML, CSS

Optional Skills:

Minimum 5+ years in react

Must have worked on desktop application

Must have worked in frontend and backend both

5+ years of experience with React js, work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices; experience with Electron js framework is a plus.

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software