Cutshort logo
tewobo cover picture
Founded :
2024
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Jobs at tewobo

tewobo
at tewobo
Nishanth Rajan
Posted by Nishanth Rajan
Bengaluru (Bangalore), Pune
4 - 6 yrs
₹4L - ₹15L / yr
ServiceNow
CMDB
Scripting
skill iconJavascript
Integration
+1 more

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)


Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

  • Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
  • Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
  • Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
  • Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
  • Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
  • Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
  • Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
  • Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
  • Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

  • 5+ years of ServiceNow development experience, with a minimum of:
  • 2+ years in ServiceNow TSM (preferred)
  • Or CSM module experience with telecom domain projects
  • Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
  • Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
  • Hands-on experience with:
  • CMDB and CSDM modeling for telecom services
  • Incident, Change, Problem, Case Management workflows
  • Service Portals, Business Rules, Client Scripts, UI Policies
  • Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
  • Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
  • Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

  • ServiceNow Certifications:
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist – TSM or CSM
  • Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
  • Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
  • Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

  • Candidates must demonstrate hands-on experience in:
  • TSM or CSM in a telecom setting
  • CMDB development and customization
  • Scripting and API development (evaluated during technical screening)
  • Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward


Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Deltek cover picture
Deltek's logo

Deltek

https://www.deltek.com/en
Founded
1983
Type
Product
Size
1000-5000
Stage
Profitable

About the company

Project-based businesses transform the world we live in. Deltek innovates and delivers software and solutions that power them to achieve their purpose. Our industry-specific software and information solutions maximize our customers' performance at every stage of the project lifecycle by enabling superior levels of project intelligence, management and collaboration.


Deltek is the recognized global standard for project-based businesses across government contracting and professional services industries, helping more than 30,000 organizations of all sizes deliver on their mission.


With over 4,200 employees worldwide, our team of industry experts is passionately committed to creating exceptional customer experiences.

Jobs

25

Bharat Headhunters cover picture
Bharat Headhunters's logo

Bharat Headhunters

http://www.bharatheadhunters.com
Founded
2008
Type
Services
Size
10-50
Stage
Raised funding

About the company

Bharat Head Hunters is now BHH Technolgies Limited. One of the reputed headhunting companies in the world based out of Bangalore is now also a software product company, India. Estd in the year 2007. Bharat Head Hunters was started by Mr. Bharat, the pioneer in headhunting. Bharat is a passionate Headunter. He says "People with passion towards recruitment can only grow in this domain"​. Bharat Headhunters works with few of the top notch global MNCs. For more details please visit www.bharatheadhunters.com

Jobs

1

DevCare solutions pvt ltd cover picture
DevCare solutions pvt ltd's logo

DevCare solutions pvt ltd

https://www.devcare.com
Founded
2005
Type
Services
Size
100-1000
Stage
Profitable

About the company

Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.

Jobs

16

Moshi Moshi cover picture
Moshi Moshi's logo

Moshi Moshi

http://www.moshimoshi.in
Founded
2014
Type
Services
Size
100-1000
Stage
Profitable

About the company

Founded in 2014 by two passionate individuals during their second year at Christ College, Bangalore, Moshi Moshi is a young, creative, and committed communication company that encourages clients to always "Expect the EXTRA." 


Our diverse team of over 160+ people includes Art directors, Cinematographers, Content and copy writers, marketers, developers, coders, and our beloved puppy, Momo. We offer a wide range of services, including strategy, brand design, communications, packaging, film and TVCs, PR, and more. At Moshi Moshi, we believe in creating experiences rather than just running a company.​


We are amongst the fastest growing agencies in the country with a very strong value system.

Below are the five of the nine principles we believe in strongly.

  1. Communicate Clearly.: Prioritize clear and open dialogue.
  2. Doing things morally right.: Uphold integrity in all endeavors.
  3. Dream it, do it.: Always Embrace optimism and a can-do attitude.
  4. Add logic to your life.: Ensure that rationality guides our actions.
  5. Be that fool.: Fearlessly challenge the impossible.


Come find yourself at Moshi Moshi.

Jobs

41

Founded
2023
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

We are hiring for multiple clients

Jobs

6

LH2 Holdings cover picture
LH2 Holdings's logo

LH2 Holdings

https://lh2holdings.com
Founded
2023
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

At LH2, we’re a group of entrepreneurs who’ve been at the game over the last decade. We’ve done everything under the sun - fundraising from tier 1 venture capital rms, bought companies, sold them, built 500 member teams, worked with fortune 500 companies, had 50M annual visitors on our web platforms and much more. LH2 is Liquid Hydrogen, just as it propels rockets into outer space, we believe that we can propel your business to reach great heights. 

Jobs

7

Kitchen Spurs Private Limited cover picture
Kitchen Spurs Private Limited's logo

Kitchen Spurs Private Limited

https://kitchenspurs.com/
Founded
2024
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

We’re a young team of F&B enthusiasts who live and breathe data. At Kitchen Spurs, we believe decisions should be driven by insights, not instincts. That’s why we’re building a powerful analytics platform that decodes performance data from online marketplaces —uncovering actionable insights to help restaurants boost operating margins, drive more orders, increase AOVs, attract new customers, and hit key business milestones.


We work hands-on with restaurants to take the load off their teams—managing aggregator platforms, analyzing trends, and saving hours of manual effort. This frees them up to focus on what truly matters: crafting exceptional customer experiences, the only metric that guarantees long-term success.

Jobs

2

Gruve cover picture
Gruve's logo

Gruve

https://www.gruve.ai/
Founded
2024
Type
Services
Size
100-1000
Stage
Bootstrapped

About the company

Gruve was founded on the premise that new technologies in Machine Learning, Data Sciences, Artificial Intelligence, and Software Development are transforming Enterprise Services. Our goal is to harness these advancements to deliver services with superior efficiency and tangible outcomes.


Our Team

Our team is built with a strong background in Software and Services, united by a shared sense of Purpose: to achieve the best outcomes for our clients. We value all our stakeholders, recognizing that People are our most important assets. We adopt a Process framework that ensures the delivery of high-quality results every time.


What Sets Us Apart

Our differentiation is straightforward: we genuinely care, we innovate, we disrupt, and we work hard.


Our Core Values:

Customer Success: Putting customers first.

Positive Feedback Loop: Embracing continuous improvement.

Pursuit & Persevere: Staying resilient and ambitious.

Integrity and Ethics: Acting with honesty and ethics.

Team & Trust: Collaborating with trust and respect.

Giving Back: Committing to community and responsibility.


Gruve is Norwegian for "To Mine or Mining Activity"

Jobs

10

Cinetoons Animation cover picture
Cinetoons Animation's logo

Cinetoons Animation

https://www.cinetoons.com
Founded
2021
Type
Services
Size
20-100
Stage
Profitable

About the company

Jobs

3

Talent Hunt Management cover picture
Talent Hunt Management's logo

Talent Hunt Management

https://talenthuntinc.com/
Founded
2017
Type
Products & Services
Size
50-200
Stage
Profitable

About the company

At Talent Hunt Management Consulting, we are dedicated to connecting the right talent with the right opportunity. Founded with a vision to simplify and strengthen the recruitment process, we specialize in providing end-to-end hiring solutions tailored to meet the dynamic needs of today’s workforce and employers.

Our consultancy operates with a deep understanding of various industries, including IT, BPO, Sales & Marketing, Healthcare, Finance, and more. With a strong network and an experienced team, we help companies find skilled professionals who not only match the job requirements but also align with the company culture and long-term vision.

We cater to a wide range of services:

  • Recruitment & Staffing Solutions
  • Campus Hiring & Lateral Hiring
  • Remote & Freelance Hiring
  • Training and Skill Development
  • HR Consulting for Startups and SMEs

Driven by integrity, efficiency, and a candidate-first approach, Talent Hunt Management is committed to building careers and powering business success.

Whether you’re an employer seeking dependable hiring support or a candidate looking for the right opportunity, Talent Hunt Management is your trusted partner in success.

Jobs

2

Want to work at tewobo?
tewobo's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs