Cutshort logo
tewobo cover picture
Founded :
2024
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Jobs at tewobo

tewobo
at tewobo
Nishanth Rajan
Posted by Nishanth Rajan
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), Pune
4 - 6 yrs
₹4L - ₹15L / yr
ServiceNow
CMDB
Scripting
skill iconJavascript
Integration
+1 more

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)


Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

  • Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
  • Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
  • Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
  • Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
  • Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
  • Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
  • Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
  • Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
  • Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

  • 5+ years of ServiceNow development experience, with a minimum of:
  • 2+ years in ServiceNow TSM (preferred)
  • Or CSM module experience with telecom domain projects
  • Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
  • Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
  • Hands-on experience with:
  • CMDB and CSDM modeling for telecom services
  • Incident, Change, Problem, Case Management workflows
  • Service Portals, Business Rules, Client Scripts, UI Policies
  • Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
  • Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
  • Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

  • ServiceNow Certifications:
  • Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist – TSM or CSM
  • Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
  • Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
  • Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

  • Candidates must demonstrate hands-on experience in:
  • TSM or CSM in a telecom setting
  • CMDB development and customization
  • Scripting and API development (evaluated during technical screening)
  • Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward


Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Wissen Technology cover picture
Wissen Technology's logo

Wissen Technology

https://www.wissen.com
Founded
2000
Type
Products & Services
Size
1000-5000
Stage
Profitable

About the company

The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.

With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.


Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.


We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).


Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.


Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.

Jobs

395

Infinity Learn cover picture
Infinity Learn's logo

Infinity Learn

http://www.infinitylearn.com
Founded
2021
Type
Product
Size
1000-5000
Stage
Bootstrapped

About the company

A protege of Sri Chaitanya in the Edtech space, Infinity Learn is completely transforming digital learning landscape. Driven by digital first approach and led by industry's best digital talent, we are on a mission to impact every learner's life. With over 36 years of experience in education domain, and highly versatile leaders, we understand the needs of every child and how to bring their dream to reality. Backed by 3 decade's experience - Infinity Learn will transform the learning experience for both teachers and students. Our products include - Online Live Classes, SelfLearn recorded modules, Online mock tests, and 24x7 doubt clearance app.

Jobs

5

Asha Health (YC F24) cover picture
Asha Health (YC F24)'s logo

Asha Health (YC F24)

https://asha.health
Founded
2024
Type
Product
Size
0-20
Stage
Raised funding

About the company

Asha Health is a Y Combinator backed AI healthcare startup. We help medical practices spin up their own AI clinic. We've raised an oversubscribed seed round backed by top Silicon Valley investors, and are growing rapidly. Our team consists of AI product experts from companies like Google, as well as senior physician executives from major health systems.

Jobs

2

Rekise Marine  cover picture
Rekise Marine 's logo

Rekise Marine

https://www.rekise.com/
Founded
2017
Type
Product
Size
20-100
Stage
Profitable

About the company

Rekise Marine Private Limited, established in 2017, is a Bengaluru-based company specializing in autonomous maritime robotics. Our mission is to enhance the utilization of oceanic resources through innovative autonomous platforms and sustainable infrastructure, focusing on both ports and vessels within the maritime ecosystem. The company was founded by Maitrai Maka, who serves as CEO, bringing a strong foundation in maritime innovation. Rear Admiral Shekhar Mital (Retd) has joined the team, bringing extensive defense industry experience, including his tenure as Chairman & Managing Director of Goa Shipyard Limited.


✌️ Currently, we are building the flagship autonomous platform of the Indian Navy. Want to join us in our mission?


Why Join Rekise Marine?

  • Innovative Projects: We are at the forefront of developing advanced autonomous underwater vehicles, such as the 'Jalkapi' AUV, designed for extended underwater missions, reflecting our commitment to cutting-edge maritime solutions.
  • Collaborative Environment: Our team thrives on cross-functional collaboration, fostering an environment where innovative ideas are nurtured, and every member's contribution is valued.


At Rekise Marine, you'll be part of a dynamic team shaping the future of maritime technology, working on projects that impact national defense and sustainable ocean utilization!

Jobs

7

QuickCode Consulting cover picture
QuickCode Consulting's logo

QuickCode Consulting

https://www.thequickcode.com
Founded
2024
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

1

ZestFindz Private Limited cover picture
ZestFindz Private Limited's logo

ZestFindz Private Limited

https://zestfindz.com/
Founded
2025
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

ZestFindz Private Limited is a Hyderabad-based startup founded in February 2025.

We simplify online retail by offering a curated marketplace for everyday essentials, fashion, home goods, skincare, and more backed by powerful seller tools. Our goal: make selling and shopping seamless with solid tech, transparent operations and customer-first design.

Jobs

1

Five Tattva Cyberhub Security LLP cover picture
Five Tattva Cyberhub Security LLP's logo

Five Tattva Cyberhub Security LLP

https://www.5tattva.com
Founded
2024
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

2

13KBS cover picture
13KBS's logo

13KBS

https://13kbs.com
Founded
2018
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Jobs

2

furation tech cover picture
furation tech's logo

furation tech

https://www.furationtechsolutions.com/
Founded
2017
Type
Services
Size
20-100
Stage
Bootstrapped

About the company

Jobs

2

Founded
Type
Size
Stage

About the company

Jobs

1

Want to work at tewobo?
tewobo's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs