
The Senior QA Analyst will assist the quality assurance efforts for two key products: FileBound and AccuRoute. This role requires strong leadership, technical expertise, and the ability to manage multiple projects simultaneously. The Senior QA Analyst will mentor team members, drive process improvements, and ensure the delivery of high-quality software releases aligned with organizational standards.
What would you do?
• Develop and approve test plans, strategies, and automation roadmaps for both products.
• Ensure adherence to QA methodologies and best practices.
• Drive decisions on trade-offs between performance, cost, and schedule.
• Act as the “Quality Champion” for assigned products, defending code quality on behalf of customers.
• Lead meetings and communicate QA approach to management and stakeholders.
• Disseminate technical information clearly to diverse audiences, including non-technical stakeholders.
• Collaborate with leadership and product SMEs to align QA strategy with organizational vision.
• Architect solutions for complex testing scenarios across FileBound and AccuRoute.
• Oversee automation strategy and integration into CI/CD pipelines.
• Solve complex, vaguely defined technical problems with innovative solutions.
Technical Skills:
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- 5+ years of progressive experience in Quality Assurance, including hands-on testing and quality ownership.
- Experience acting as a senior or lead contributor on QA initiatives, with responsibility for guiding less senior team members.
- Demonstrated experience working with cross-functional teams including Development, Product, and other stakeholders.
- Proven ability to work independently with minimal supervision while managing responsibilities across multiple efforts.
- Solid experience working within established software development and quality assurance processes.
Primary Skills:
- Strong understanding of QA methodologies, software testing principles, and the full SDLC.
- Ability to design, execute, and maintain effective test plans, test cases, and test strategies for moderately complex systems.
- Experience participating in and leading QA-related discussions, including design reviews and requirements review sessions.
- Ability to influence quality-related decisions and provide recommendations on testing approaches and techniques.
- Experience mentoring or supporting less senior QA team members through guidance, review, and knowledge sharing.
- Strong communication skills, with the ability to articulate technical and quality concepts to both technical and semi-technical audiences.
- Ability to manage multiple testing efforts or projects simultaneously while maintaining quality standards.
- Proficiency with QA tooling such as Jira, test management systems, and related QA platforms
About AccuRoute
AccuRoute is an enterprise-grade document capture, processing, and routing platform used globally to automate high-volume, mission-critical workflows. The product integrates with a wide range of devices and downstream systems, offering reliable transformation, OCR, and secure delivery capabilities designed for scale.
About FileBound
FileBound is an enterprise document management and workflow automation platform designed to help organizations securely capture, manage, and route critical business content. The product supports configurable workflows, records management, and integration with downstream systems, enabling teams to streamline document-centric processes while maintaining compliance, visibility, and control at scale.
About Upland
Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

About Upland Software
About
Upland Software is a global cloud-software company that helps businesses “work smarter” by offering purpose-built, AI-enabled applications that drive revenue, reduce costs and deliver immediate value.
Founded in 2010 and headquartered in Austin, Texas, the company supports thousands of customers across industries—from enterprise to SMB—serving sectors such as manufacturing, retail, government, education, and technology.
Their product portfolio (20+ proven cloud products) spans knowledge-management, content lifecycle automation, digital marketing, project and work management, and contact-centre solutions—all enhanced by embedded AI.
Upland is committed to modern, flexible work—promoting a culture where remote, global teams collaborate and grow together
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Headquarted in Austin, Texas Upland Software is looking to hire remotely
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Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency
Review Criteria
1. Must have 8–10 years of QA experience in B2B SaaS.
2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).
3. Must have strong hands-on manual testing experience (UI/UX + API testing).
4. Must be able to set up QA processes from scratch for SaaS products.
5. Must be proficient in test planning, writing test cases, and managing full QA cycles.
6. Must have strong knowledge of regression, smoke, and sanity testing.
7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.
Profile Overview:
We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.
Roles & Responsibilities:
1) Quality Strategy & Process Setup
- Create and follow the best QA practices for our hospitality SaaS products.
- Set up manual and automation testing systems from the ground up.
- Manage the full QA process — from understanding requirements to testing and final sign-off before release.
2) Team Leadership & Management
- Lead and support the QA team members in their day-to-day work.
- Organize training to help the team improve their skills.
- Manage team workload and assign tasks effectively across different projects.
3) Testing & Execution
- Read product and technical documents to plan testing.
- Write detailed test plans, test cases, and checklists.
- Manage all testing stages including regression, smoke, and sanity tests.
- Verify fixes and issues after updates go live.
4) Tool & Workflow Management (ClickUp)
- Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
- Define rules for bug severity and manage the bug tracking process.
5) Automation (Optional but Preferred)
- Automate repetitive tests like regression or smoke tests.
- Use tools such as Selenium, Cypress, or Playwright if possible.
6) Cross-Team Collaboration
- Work closely with Product Managers, Developers, and Support teams.
- Be the final checkpoint for product quality before release.
7) Reporting & Metrics
- Track QA performance — number of bugs, test coverage, and more.
- Share regular updates and reports with leadership.
Key Skills Needed:
- Experience leading QA teams and setting up QA processes.
- Strong knowledge of SaaS products and manual testing.
- Some experience with test automation tools is preferred.
- Comfortable using tools like ClickUp, JIRA, or similar.
- Good at problem-solving and attention to detail.
- Strong communication and teamwork skills.
Requirements:
- 8–10 years of overall QA experience in B2B SaaS companies.
- 3–5 years in a QA lead or manager role.
- Hands-on experience with manual testing, UI/UX testing, and API testing.
- Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
- Experience using project management tools like ClickUp or JIRA.
- Good written and spoken communication skills.
Key Responsibilities:
- Test Strategy & Planning: Develop and implement comprehensive test strategies and plans for the e-commerce gift card product, covering functional, regression, integration, and performance testing.
- Manual Testing: Conduct thorough manual testing when necessary, focusing on critical paths, edge cases, and user experience.
- Bug Management: Identify, document, and track bugs using JIRA or similar tools. Work with the development team to prioritize and resolve issues.
- Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and UX/UI designers, to understand requirements, provide feedback, and ensure product quality.
- Performance Testing: Lead efforts to test the scalability and performance of the gift card platform, ensuring it can handle high volumes of transactions and users.
- Documentation: Create and maintain detailed test documentation, including test cases, test scripts, and test reports.
- Continuous Improvement: Stay up-to-date with the latest QA tools, trends, and best practices. Continuously seek to improve the efficiency and effectiveness of QA processes.
- 1-3 years of experience or training received as a Software Tester for web and mobile applications or similar roles. #software testing
- Good knowledge of Test case preparation.
- Good written and verbal communication skills.
- Strong analytical and documentation skills to present findings to team members.
- Analyze client requirements for validity and feasibility
- Good logical thinking
- Execute all levels of testing - Software Tester - Manual testing
- Detect and track defects and inconsistencies
Job Description : Software Testing (Only Female)
VirtuBox, the world's premier B2B Cloud-based SaaS solution, empowers businesses to forge unforgettable customer experiences that transcend screens and ignite brand loyalty i.e. VirtuBox is Transforming Customer Journeys, One Pixel at a Time.
Job Summary :
We are seeking a proactive and detail-oriented Software Tester with 1–2 years of experience in manual and/or automation testing. The ideal candidate will work closely with developers and product teams to ensure high-quality software delivery by identifying bugs, writing test cases, and executing comprehensive test cycles.
Key Responsibilities :
- Analyze software requirements and design test cases to ensure functionality and performance.
- Identify, document, and track defects using bug-tracking tools.
- Collaborate with developers and stakeholders to resolve issues and improve software quality.
- Perform functional, regression, system, and performance testing.
- Execute automated testing using tools like Selenium, JMeter, or Appium.
- Participate in agile development processes, including stand-up meetings and sprint planning.
- Prepare detailed test reports and documentation for stakeholders.
- Conduct security and usability testing to ensure compliance with industry standards.
- Manage test data to create realistic testing scenarios.
- Validate bug fixes and ensure all functionalities work correctly before release.
Skill Required :
- Soft Skills
- Strong analytical and problem-solving skills.
- Good communication and teamwork abilities.
- Attention to detail and ability to work under deadlines.
- Technical skills
- Knowledge of manual testing and automated testing tools (Selenium, JMeter, Appium, etc.).
- Understanding of SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle).
- Familiarity with defect tracking tools (JIRA, Bugzilla, etc.).
- Basic programming knowledge (Python, Java, SQL) is a plus.
Eligibility Criteria :
- Bachelor’s degree in Computer Science, IT, or related field.
- 1–2 years of hands-on experience in software testing.
- Excellent analytical and communication skills.
- ISTQB certification is desirable but not mandatory.
- Basic knowledge of any scripting or programming language is a plus.
- Strong problem-solving and analytical skills.
Manual Tester:
Mandatory Skills:
- Around 3-6 years experience in Manual testing complex applications
- Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
- Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
- Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
- Software lifecycle management skills: understand the application development tasks and plan testing
Job Title: Test Engineer
Job Description:
We are seeking a Test Engineer with 3 to 6 years of experience to join our dynamic testing team. The ideal candidate will have a strong background in manual/Automation testing, excellent communication skills, the ability to write comprehensive test cases, and a deep understanding of the domain in which our products operate. The Manual Tester should be a proactive team player, capable of taking ownership of their work, maintaining good rapport within the team and across other teams, and providing clear and accurate documentation of testing activities. Hands on experience in automation testing and API testing.
Qualifications and Skills:
- 3 to 6 years of experience in manual testing and automation testing.
- Excellent communication skills to effectively collaborate with team members and stakeholders.
- Strong test case writing/execution and Automation scripting skills.
- Deep domain knowledge relevant to the software under test.
- Proactive and self-motivated with a strong sense of ownership.
- Effective documentation and reporting skills.
- Experience with Web Automation is mandatory and mobile automation is an added advantage.
- Experience with API testing.
Position Summary:
As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.
Key Responsibilities:
- Execute test cases, identify defects, and report issues accurately.
- Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
- Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
- Develop and maintain test plans and test cases for both new features and regression testing.
- Participate in design and implementation reviews to provide input on potential issues.
- Perform exploratory testing to uncover hidden defects and ensure a robust product.
- Automate test cases using testing frameworks and tools.
- Maintain and update automated test scripts as necessary.
- Execute automated test suites to improve test efficiency and coverage.
- Continuously monitor the quality of our applications and participate in the release process.
- Collaborate with developers to isolate and reproduce defects for faster resolution.
- Maintain and document testing processes and procedures for reference.
- Contribute to a culture of continuous improvement in quality assurance.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience as a QA Engineer, with a strong emphasis on manual testing.
- Familiarity with automation testing tools such as Selenium, Appium, or similar.
- Proficiency in writing and executing test cases.
- Strong analytical and problem-solving skills.
- Knowledge of software testing methodologies and best practices.
- Experience with mobile and web application testing.
- Ability to work independently and as part of a team.
- Excellent communication and documentation skills.
- Detail-oriented with a commitment to quality.
- Experience with testing APIs is a plus.
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As a Senior Software Test Engineer, your primary responsibility will be to test/qualify new products and enhancements to existing products as part of a cross functional team. You are required to verify and validate software changes for new products, enhancements and defects.
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Responsible for verifying that the software complies with the requirements and that the various customer use-cases can be satisfactorily met by the software.
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Work very closely with the project/baseline manager and development team to understand the architecture and design of the system and the interaction between various software sub-systems and components.
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Prepare and execute test plans for software releases, document and automate test cases to exercise the various features and capabilities of the software, identify and capture bugs and related information in the bug tracking database.
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Develop higher complexity test cases, test suite selection and execute all necessary testing activity required for a customer software release (negative and backward compatibility scenarios) per assignment, group objectives and product requirements.
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Document, enhance and maintain regression test procedures over the lifecycle of the software.
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Execute the software release test plans and certify that a software release has met the quality criterion(s) for various phase exits (pre-alpha, alpha, beta).
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Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
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Independently manage schedule for his/her projects and deliverables, seamlessly works with all key stakeholders to ensure delivery is never on the critical path
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Consistently look out for areas of improvement in all areas of software product development and processes, champions implementation of identified best practices
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Strong understanding of SDLC processes and the QA lifecycle and methodology
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Prior experience in supervisory control systems software would be a plus (but not mandatory)
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Strong knowledge of software test methodologies, tools, standards and processes.
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Good hands on programing experience in any of the scripting/programming languages (C++, C#, Java Script)
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Strong interpersonal skills. Excellent written and verbal communication skills
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Prior experience of working in global teams and interfacing with multiple stake holders
QA Engineer
Job Description
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About the job: We have a requirement forQA Engineer. It primarily involves Analyzing project requirements, Preparing test plan, API testing, and preparing test reports |
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Role: Role will be of QA Engineer |
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Location: Bangalore/Ahmedabad |
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Primary Skills: Manual Testing, No SQL, Web API Testing, API testing using postman/SoapUI etc,
Good to Have: Automation and Selenium Automation
Responsibilities:
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Organizational Support: We guarantee that you will experience an exceptionally warm hearted workplace and a big scope for career growth with extraordinary learning about testing tools. Your careers will soar to skies by working with us to realize our dream of building a world class center of excellence for automation.
Our experienced architects will step in to help finalize and propose architecture and framework aspects. Our full-fledged process department provides timely guidance on processes. In rare cases, if there is guidance required on people management front, an experienced HR team will always be available.
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Educational Qualifications ,Certifications & Experience : ● BE Computer Science ● Ideal Experience Range: Ideally, you should have spent between 2-3 years in IT industry to have first-hand experience of above mentioned responsibilities; however, Sigma is open to consider bright persons with lesser experience.
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Sigma believes in, and promotes non-discriminatory hiring. We never hire based on religion, sex, origin, race, physical ability and age. |












