QA Specialist

About Phi Commerce

Founded in 2015, Phi Commerce has created PayPhi, a ground-breaking omni-channel payment processing platform which processes digital payments at doorstep, online & in-store across variety of form factors such as cards, net-banking, UPI, Aadhaar, BharatQR, wallets, NEFT, RTGS, and NACH. The company was established with the objective to digitize white spaces in payments & go beyond routine payment processing.

Phi Commerce's PayPhi Digital Enablement suite has been developed with the mission of empowering very large untapped blue-ocean sectors dominated by offline payment modes such as cash & cheque to accept digital payments.

Core team comprises of industry veterans with complementary skill sets and nearly 100 years of global experience with noteworthy players such as Mastercard, Euronet, ICICI Bank, Opus Software and Electra Card Services.

Awards & Recognitions:

The company innovative work has been recognized at prestigious forums in short span of its existence:

• Certification of Recognition as StartUp by Department of Industrial Policy and Promotion.
• Winner of the "Best Payment Gateway" of the year award at Payments & Cards Awards 2018
• Winner at Payments & Cards Awards 2017 in 3 categories - Best Startup Of The Year, Best Online Payment Solution Of The Year- Consumer And Best Online Payment Solution Of The Year-Merchant,
• Winner of NPCI IDEATHON on Blockchain in Payments
• Shortlisted by Govt. of Maharashtra as top 100 start-ups pan-India across 8 sectors

About the role:

We are seeking an experienced and dynamic QA Manager to lead our quality assurance team in delivering high-quality software products for our organization. The ideal candidate will have a strong background in manual and automation testing, with hands-on experience in SQL, UNIX commands, STLC/SDLC, and managing QA for critical financial systems. You will be responsible for test strategy creation, resource planning, stakeholder communication, and ensuring process adherence to deliver robust and secure systems.

Key Responsibilities:

Team & Test Management

• Lead and manage a team of manual and automation testers, providing guidance, mentorship, and performance feedback.
• Define and execute test strategies and plans for each product release in alignment with business goals and timelines.
• Oversee test case design, execution, and test data management to ensure full coverage across all functionalities.
• Plan and manage QA deliverables in coordination with release and sprint planning.

Process & Quality Oversight

• Ensure compliance with STLC, SDLC, and Defect Management processes.
• Maintain and manage QA environments, ensuring they are up-t-date and aligned with production-like conditions.
• Implement best practices and continuously improve QA processes for efficiency and quality

Stakeholder & Communication Management

• Serve as a primary point of contact for all QA-related updates across internal teams and external partners.
• Provide regular DSR (Daily Status Reports) and WSR (Weekly Status Reports) to stakeholders.
• Communicate effectively with both technical and non-technical stakeholders regarding quality issues, risks, and expectations.

Technical Responsibilities

• Work with SQL for data validation and backend testing.
• Use UNIX commands for system checks, log analysis, and troubleshooting.
• Collaborate closely with developers, product managers, and release engineers to ensure high-quality deliverables.

Required Skills & Experience:

Technical Skills:

• Strong hands-on experience with SQL and UNIX/Linux commands.
• Proficient in manual test case creation and automation testing processes.
• Good understanding of QA tools like JIRA, TestRail, Confluence, and defect tracking systems.
• Knowledge of test automation frameworks and scripting languages (optional but a plus).

Domain Expertise:

• Solid understanding of payment systems, including ATM, E-commerce transactions, settlement, and reconciliation workflows.
• Experience in testing APIs, transaction flows, chargebacks, refunds, and financial reporting systems.

Leadership & Soft Skills:

• Proven experience in leading QA teams and managing test resources effectively.
• Strong analytical and problem-solving skills to identify root causes of defects and quality issues.
• Excellent communication and interpersonal skills for effective collaboration across teams and stakeholders.

Qualifications:

• 10+ years of total QA experience with at least 2 years in a QA leadership/ managerial role.
• Experience in fintech, banking, or payment processing environments is strongly preferred

Eligibility Criteria- Experience in Manual Testing and knowledge of e-commerce testing.

Key Skills Required:

1. Good knowledge of the software testing life cycle and process.
2. Able to communicate effectively with others using written and spoken English.
3. Having a testing mindset with a passion for quality.
4. Knowledge if any programming knowledge is mandatory.

Job Title: Test Engineer

Job Description:

We are seeking a Test Engineer with 3 to 6 years of experience to join our dynamic testing team. The ideal candidate will have a strong background in manual/Automation testing, excellent communication skills, the ability to write comprehensive test cases, and a deep understanding of the domain in which our products operate. The Manual Tester should be a proactive team player, capable of taking ownership of their work, maintaining good rapport within the team and across other teams, and providing clear and accurate documentation of testing activities. Hands on experience in automation testing and API testing.

Qualifications and Skills:

• 3 to 6 years of experience in manual testing and automation testing.
• Excellent communication skills to effectively collaborate with team members and stakeholders.
• Strong test case writing/execution and Automation scripting skills.
• Deep domain knowledge relevant to the software under test.
• Proactive and self-motivated with a strong sense of ownership.
• Effective documentation and reporting skills.
• Experience with Web Automation is mandatory and mobile automation is an added advantage.
• Experience with API testing.

Skills Required -

• No handholding
• Logical thinking (scenario)
• API testing (POSTMAN)
• Database SQL (think of null & able to write join query)
• Why & when regression and different types of testing
• Able to write test case
• Web testing

• Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
• Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
• Ability to multi-task/handle several projects effectively and deliver within timeline
• Peer Reviews the test cases, understands the Test Plan and write Automation test cases
• Able to write Scripts in languages like Java, Ruby, Python, etc.,
• Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
• Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
• Define onboarding documents for technology and domain for the teams
• Train/Mentor and evaluate juniors on testing specializations
• Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
• Perform cross Browser / device compatibility testing using automation
• Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
• Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization

• Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
• Has a cordial work relationship with peers and manager
• Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
• Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
• Open to working across projects and technologies, Good analytical and logical skills
• Understands requirements quickly and accurately
• Proactively thinks through the solution and seeks clarification before coding
• Explores the root causes of problems before taking action
• Quickly learns the latest developments in technology and is able to apply it to the projects
• Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
• As a QA person - Show extreme attention to details and nuances

• Managing the solving of problems concerning the test automation infrastructure
• Understand and maintain Test Automation Frameworks.
• Follow the coding standards and code walk through.
• Maintain Automation Standards and Processes documentation.
• Write automated test scripts under the direction of the Test Automation Lead.
• Ability to work independently on tasks / modules assigned related to automation
• Monitoring of and reporting on the progress of the test automation process
• Reporting on the quality of the test object
• Raise risks on time and provide alternate solutions to mitigate the risk
• Advice and support for the implementation of all types of tools

• We are looking for a versatile, highly professional, disruptive, and focused individual who pays attention to detail and has an eye for quality delivery. The individual must have team collaboration skills and be an active listener and communicator; someone who'd come not just with problems but suggestive solutions.

•  Bachelors / Masters in Computer Science
•  Excellent communication and presentation skills
•  The candidate should also have knowledge of the industry and ability to work under pressure
•  An indefatigable person with high self-esteem and perspicacious nature is that kind of person
•  who will thrive in this role

• Must have worked in an environment where they know when to perform what kind of testing; say smoke, regression, integration, sanity
• Must have test plan, strategy, cases development experience.
• Knowledge on Android/iOS app testing (usage of Debugging tools relevant is added bonus)
• Must know to prioritize work items based on the business need
• Knows how to handle tough timelines situations and not compromise quality.
• Must have experience in product management methodology such as agilenon-process oriented environment
• Should have experience in any of the ALM tools such as TFS JIRA or even be open to build application reporting structure in excel.
• Analyzing the requirements from clients
• Analyzing and executing Test Cases
• Run Re-Tests and Regression Tests.
• Develop & Run Release Tests

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)