Software Tester / QA Engineer

REQUIRED SKILLS & QUALIFICATIONS:

● 8+ years of proven excellence in business development, inside sales and/or software sales in which the activity of Appointment Setting is must.

● Experience in B2B sales is preferred but not required Experience using Salesforce or comparable CRM strongly desired

● Experience using Outreach, strong plus

● Strong understanding of SDR and lead development best practices and procedures

● Proven ability to perform successfully given low oversight and limited process 100% reliable and detail-oriented

● Strong consultative selling skills

● Positive can-do attitude and tireless work ethic

● Driven and self-sufficient Adaptable to the startup environment with the hustle attitude, dynamic/diverse environment, potential for broadened responsibilities and, of course, work hard play hard attitude

PREFERRED SKILLS & QUALIFICATIONS:

● A Bachelor Degree in any field from a recognized University

● Experience with LinkedIn Sales Navigator, Hubspot, SalesForce, Outreach etc

REPORTING: This position will report to Director- Inside Sales

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India)

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Ideal Candidate

Experience: 5- 6 years of proven experience as a UI/UX Designer with a focus on mobile app design (iOS & Android). Proven experience in building high-quality consumer-facing apps

Design Portfolio: A strong portfolio that showcases your design process, wireframes, mockups, prototypes, and micro-animation work.

Figma Expertise: Proficient in Figma, with hands-on experience designing user interfaces, prototypes, and micro-animations.

Animation Skills: Solid understanding of motion design principles and experience creating micro-interactions and transitions within mobile apps.

Technical Knowledge: Familiarity with mobile app design guidelines for both iOS and Android.

Communication: Strong written and verbal communication skills. Ability to present and articulate design ideas clearly to stakeholders and team members.

Team Player: Comfortable collaborating within a cross-functional team environment, and able to take constructive feedback to iterate on design solutions.

Passion for Design: A keen eye for detail, aesthetics, and a passion for creating delightful user experiences.

Industry -Media and entertainment

DUTIES & RESPONSIBILITIES:

Intake, Ideation and Planning

 Should have the smartness and presence of mind to provide on the spot solutions to the business owners objections and concerns as well as to be able to Pivot from a prepped position basis the conversation

      o Establish relationships with new and niche Clients to expand our reach.

      o Monitor trends and analytics to make product and pricing suggestions for our clients.

      o Maintain strong relationships with our existing partner to understand how we can help them grow while also knowing which product offers and price best fit their model.

 Generate new business leads and build relationships.

 Significant interaction with clients, both face-to-face, online and over the telephone.

 Identify business opportunities through research of specific industry or market.

 Understand customer’s business needs and gather product knowledge to meet those needs.

 Providing support to customers, offering clear advice and solutions wherever possible.

 Ensuring high quality of service by developing a thorough and detailed knowledge of brand specifications.

 Meeting sales targets set by management and contributing to team targets.

 Able to take responsibility and work on flexible basis.

 Maintain all sales activities & dashboard.

Client Servicing-

 On time revert to client on briefs/proposals.

 Post evaluations for all campaigns.

 Objection handling.

 Trade Marketing activities to be suggested to enhance revenue optimization.

 Build and maintain business relationships with key clients and agencies.

 Inter department co-ordination #DhunBadalKeTohDekho.

 Work closely with the programming team and BIG solutions for creative ideas for the clients.

 Ensure sales entitlements are as per the programming guidelines.

o · Seek assistance from marketing and content planning teams for key client pitches.

 Required Qualifications and Skills-

 MBA or a Post Graduate – Minimum 4 years work experience is mandatory.

 Excellent communication skills, confident, enthusiastic, attention to detail, creative.

 Result Oriented and Capacity to operate in a growth environment that is increasingly competitive.

 Set the highest ethical and professional standards.

 Comfortable with change.

Job Overview: We are seeking a skilled MERN Stack Developer responsible for designing and developing robust and scalable web applications. The ideal candidate will have a strong understanding of the entire web development process (design, development, and deployment) and be proficient in the MERN stack: MongoDB, Express.js, React.js, and Node.js.

Key Responsibilities:

• Full Stack Development: Design, develop, and deploy full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
• API Development: Build RESTful APIs and integrate them with front-end components.
• Database Management: Design, manage, and optimize MongoDB databases for high-performance and scalability.
• UI/UX Collaboration: Work closely with UI/UX designers to implement responsive and user-friendly interfaces.
• Code Quality: Write clean, maintainable, and efficient code, following best practices and coding standards.
• Testing and Debugging: Perform unit testing, debugging, and integration testing to ensure the quality and functionality of the application.
• Version Control: Use Git for version control and collaborate with other developers on code management.
• Continuous Learning: Stay up-to-date with emerging technologies and best practices in web development and apply them to projects.

Required Skills and Qualifications:

• Proficiency in:
• React.js: Strong understanding of React.js and its core principles, including hooks, state management, and component lifecycle.
• Node.js & Express.js: In-depth knowledge of Node.js and Express.js for server-side development.
• MongoDB: Experience with MongoDB for database design, development, and optimization.
• JavaScript/ES6+: Proficiency in modern JavaScript (ES6+) and understanding of asynchronous programming.

Description:             Business Development Manager – Marketplace

Qualification:           MBA

Job Location:           Surat, Gujarat. India

Experience:             3 To 5 Years

Responsibilities:

• Brainstorming to create new sales strategies  
• Identifying sales and services that would appeal to new clients  
• Creating sales pitches and proposals  
• Executing Sales objectives  
• Managing Client accounts  

• Finding new sales leads on leading marketplaces like Upwork, Guru, Toptal, etc. and converting them to revenue

• Arranging business meetings and one-on-one conversations with prospective clients  
• Attending networking events  
• Preparing sales contracts; following company rules and guidelines  
• Negotiating sales contracts  
• Building trust and long-term relationships with clients/customers  
• Managing records of sales, revenue, and other important data  
• Making professional decisions in a fast-paced environment  
• Motivating team members to exceed expected goals  
• Developing ways to improve the customer experience and build customer loyalty  
• Researching the market and industry trends  

Requirements:

• 3 -5 years of experience with a proven track record in selling BPM or IT Services to Global Clients.
• MBA in sales, or relevant field 
• Self-Motivated, Self-Confident, Self-Directed, Go-getter, and Achiever
• Eager to expand the company with new sales, clients, and territories 
• Able to analyze data and sales statistics and translate results into better solutions 
• Able to multi-task, prioritize, and manage time effectively 
• Experienced at compiling and following strict budgets 
• Experienced at preparing and presenting quarterly goals and forecasts for future projects 
• Comfortable in both a leadership and team-player role 
• Creative problem solver who thrives when presented with a challenge 
• Demonstrated and proven sales results 
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) 
• Excellent verbal and written communication skills. Fluent communication in person, on the phone, and via email. 
• Abide by all non-compete/non-solicit agreements